Disaster Cycle Services
Prepare Respond
Recover
Building Resilient
Communities
North Carolina Emergency Management Association
March 24, 2014
What’s Different?
Shift from a linear
structure …
To One Disaster
Cycle
Prepare
Respond
Recover
2
What is the Disaster Cycle?
All work is
accomplished
through processes
Three core
processes deliver
services to the
client
Five pillar
processes support
the three core
processes
3
The Core Processes
Prepare
Respond
Recover
4
Prepare
•
Facilitate a person, business,
organization, or community to
take action before, during or
after an emergency to limit the
impact of the emergency.
•
Increase number of
individuals and families who
have taken steps to be more
prepared.
•
Calls-to-action:
• Download preparedness
app and make an
emergency plan
• Encourage
membership/partnership
as a Ready When the
Time Comes Partner
•
Strengthen the public's
awareness of preparedness
and their participation in Red
Cross programs
The Core Processes
5
Respond
•
Build on the readiness and
community mobilization
work of our field units
•
Capitalize on the
spontaneous outpouring of
goodwill and assistance
•
Work more closely with
government on response
activities
• National Headquarters’ role is to support field units, where
Regional and Divisional units manage event with support from
DOCC as needed
The Core Processes
6
Recover
•
Begins when
emergency needs have
been met
•
Base services on
clients and community
needs
Make decisions at the
level closest to the
client
• Serve as a convener of community resources to
meet client’s short and long term needs
•
The Core Processes
7
The Pillar Processes
Engage Volunteers &
Employees
Mobilize the Community
Align with Government
Information
Management &
Situational Awareness
Deploy Material
Resources &
Technology
8
Engage Volunteers & Employees
•
Size and skill of volunteer workforce
•
Division & Region based leadership
teams
•
Proactively recruit and engage event
based volunteers
•
Volunteers can offset state and local
costs (e.g., Sandy, Joplin)
The Pillar Processes
9
Mobilize the Community
•
Focus on convening of stakeholders
and being a facilitative leader
•
Weave community mobilization into all 3
phases, not just response
The Pillar Processes
10
Align with Government
•
Increasing communication and
strengthen relationships with
government partners
•
Sharing and leveraging resources
•
Better coordination in service delivery
The Pillar Processes
11
Align with Government – Examples
•
Maintain current MOU with North Carolina
•
Conduct joint planning and align with State
& County EOP
•
Train and conduct exercises together
•
Mobilize and convene community
stakeholders with government
•
Develop strong volunteer government
liaisons and staff EOCs at the Local, State &
Federal levels
The Pillar Processes
12
Information Management &
Situational Awareness
•
Developing new tools:

Apps

•
Hurricane

DigiDoc

Virtual teams
Focusing on increasing timeliness and
efficiency of information reporting and
sharing while improving quality
The Pillar Processes
13
Deploy Material Resources &
Technology
Increased visibility & coordination of
assets within Red Cross will:

Enhance coordination with
government and partners

Minimize duplication of efforts

Expedite information sharing and
resource requests
The Pillar Processes
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Structure &
Points of Contact
15
16
1
Western Carolinas Region


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27 County 2 State Region, 9 Paid Staff and
1200 Volunteer Disaster Responders
Developed and Offers Duke Energy Be Ready
Program (Individual Preparedness Program)
Operates Regional IMT and Divisional Virtual
Planning Section/Cell
Implemented Expanded Recovery Program
for Multi-Family Fires and Community
Disasters
18
19
Carolina Piedmont Region




15 County Region with 730 Volunteer
Disaster Responders
Developed and deployed regional Disaster
Assessment and Shelter Teams for larger
regional incidents
Working with local Emergency Management
and other agencies for collaborative
Functional Needs and Access planning
Lead agency for Recovery Case Management
for large scale flood incident
20
21
Heart of Carolina Region






16 Counties
Population 1, 816,522
1,412 volunteers; 623 Disaster Responders; 7 paid staff
Regional Leadership Teams: Mass Care, Logistics,
Government Liaison, Staffing, Planning/Situational
Awareness, Disaster Health, Disaster Mental Health
and Client Services
Designing Durable Medical Goods Trailer for FNSS
regional response
Community Disaster Preparedness/Resilience Program
Leadership members on Divisional Leadership Teams
22
23
Triangle Region




20 counties & 2.7 million population
As February responded to 578 fire incidents
– assisted 725 families with a $469,135 in
direct assistance
Disaster Preparedness & Community
Resilience Program and implementing a pilot
neighborhood disaster education project.
Human Resources: 9 staff, 1,800 volunteers/
640 are Disaster Responders
24
25
Eastern North Carolina Region




33 Counties, from Columbus to Currituck,
divided into two areas, North and South, with
three territories in each
Continuing to work on Hurricane Irene Long
Term Recovery
Regional Disaster Operation Center in
Goldsboro
Recruiting for, and building a regional
response team
26
Regional Contacts
27
Division Contacts
Name
Email
Phone
Joe Becker
Division Vice President
joe.becker@redcross.org
704-943-6917
Scott Graham
Division Disaster
Executive
scott.graham@redcross.org
646-210-9327
Greg Mack
Division Disaster State
Relations Director
greg.mack@redcross.org
919-384-5936
Sara Hicks-West
Division Disaster Director
sara.hicks@redcross.org
404-617-4280
28
Questions?
29
American Red Cross
Disaster Community Resilience
Model
Disaster Community Resilience
Joselito Garcia
Ruiz, MBA,CDPM
Model
30
Financial Disaster Costs
31
Disaster Resiliency in Communities:
Concept and Definitions
• Hazard vs. Risk
• Disaster
• Financial Implications of Disaster
• Vulnerability & Social
Vulnerability
• Rural, Suburban & Urban Poverty
• Community Resilience
• Sustainable Community
Development
• Disaster Mitigation
• Preparedness  Response  Recovery
• Cultural sensitive and awareness
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Vulnerability
• Community Vulnerability- Wisner, et al (2004), “defined
vulnerability broadly in relation to natural hazards as the
characteristics of a person or group and their situation
that influence their capacity to anticipate, cope with,
resist and recover from the impact of a natural hazard
(an extreme natural event or process)”.
• Social Vulnerability- Cutter, (1996). “Social vulnerability
is partially the product of social inequalities—those social
factors that influence or shape the susceptibility of
various groups to harm and that also govern their ability
to respond”.
34
Poverty
Condition in which people's basic needs for food, clothing, and
shelter are not being met. Poverty is generally of two types:
1. Absolute poverty is synonymous with destitution and occurs when
people cannot obtain adequate resources (measured in terms of
calories or nutrition) to support a minimum level of physical health.
Absolute poverty means about the same everywhere, and can be
eradicated as demonstrated by some countries.
2. Relative poverty occurs when people do not enjoy a certain
minimum level of living standards as determined by a government
(and enjoyed by the bulk of the population) that vary from country
to country, sometimes within the same country. Relative poverty
occurs everywhere, is said to be increasing, and may never be
eradicated.
www.businessdictionary.com
Fundamentals Questions in Project Design
•
•
•
•
•
What are the problems?
Who is implicated?
What should we do? What we can do?
What do we want to achieve? How?
What are the characteristics of a safe and
resilient community?
• How do we get there?
• What are the key indicators of a successful
community disaster education program?
Disaster Community Resiliency
Increase
Capacity
Reduce
Vulnerability
Project Planning Approach
Who Should Participate? (Partner Analysis)
• Determine person/s or group/s interested in the
project.
• Classify in terms of influence
• Classify in terms of importance
• Classify in terms of capacity
Community Resiliency
Government
NGO
Private
sector
• Local
• State &
Federal
• CBO
• Faith Group
• Local
Business
• Corporations
Community Intervention Model (18 to 24 months)
Identification
Analysis
• Risk
• High
vulnerability
• Partners
• Community
Field
Assessments
• From Partners
• VCA
Disaster Preparedness & Community Resilience
Whole
Community
Organizations
Family
Individual
Plan Interventions Based on Age Groups
Adults
Children
Community
Elderly
Teens
Assessment of Dynamics & Interventions
Education &
Disaster
Resilience
Emotional
& Spiritual
Health
Economic
Desired Preparedness Behaviors
Children
•
•
•
•
•
Know when to dial 9-1-1
Know neighbors
Identify a safe room
Identify 2 exits from home
Stop—Drop—Roll
Teens
•
•
•
•
•
•
Adults
•
•
•
•
•
Home/Electrical Fire Safety
Preparedness/First-Aid Kits
Documentation Storage
Critical Contact Information
Family Notification Plan
Kitchen fire safety
Test smoke detectors
Meeting place
Critical Phone Numbers
First Aid
Red Cross Preparedness Apps
Elderly
•
•
•
•
•
Arrange for family to check in
Share documents with family
Compile list of medications
Compile list of physicians
Critical Contact Information
Intervention Workshops
Community Resilience Workshops- Given at monthly/bi-monthly intervals
Topic
Maximum Time Allotment
Passport to Disaster Resilience and Base Line Assessment
3 Hours
Season & Climate Change Concepts - Calendar of events
1.5 Hours
Introduction to Disasters – The cascade Effect
2 Hours
Disaster Risk Reduction
1.5 Hours
Individual & Family Preparedness
1.5 Hours
Community First Aid
2 Hours
Workshops Based on Community Assessment & Interest
Fire Safety
2 Hours
Crime Prevention
2 Hours
Public Health
1.5 Hours
Community Disaster Drill
5 Hours
Community Partner Involvement
American Red
Cross
Dept. of
Education
Emergency
Management &
Fire Department
• Modify Vulnerability Capacity Assessment
• Community Disaster Education
• Tutoring & after School program
• Adult Education
• Community Emergency Response Team
• Fire Prevention
Questions?
48