Week 1 – Lecture Slides EDLD 5345 Human Resource Management Week 1: Human Resource Management, Campus Vision, and Culture Part 1: Introduction Welcome! My name is Dr. Steve Jenkins, Associate Professor of Educational Leadership, at Lamar University. This introduction is designed to provide you an overview of the next five weeks of course goals and objectives, as well as readings, resources, activities, assignments and assessments. The course syllabus gives greater details in each of these areas. Slide 2: Human resource management impacts everyone employed by your school district. The quality of your human resources will directly impact the quality of achievement at all levels. Human Resource Management impacts everyone employed by your school district. And the quality of your human resources will directly impact the quality of achievement at all levels. Therefore, this course will examine all aspects of developing the best and brightest human resources to support the success of your campuses and district. Slide 3: Standards Based The goals and objectives of our Human Resource Management course are based on: o national and state standards. o –competencies our principals and educational leaders must master. These leadership guidelines reflect the best practices of the effective schools movement. The goals and objectives of our Human Resource Management course are based on national and state standards and competencies our principals and educational leaders must master. These leadership guidelines reflect the best practices of the effective schools movement. Once again, the course syllabus and resources give detailed explanations of these state and national competencies and standards. I would like to take a moment to point out to you some of the state organizations and national organizations that have worked on these competencies. First I wanted to share with you the journal called Principals of the National Association of Elementary School Principals. The state organization is called TEPSA the Texas Elementary Principals and Supervisors Association. This journal is an excellent read and some of the reading that you will do will be right from this journal. The journal, Principal Leadership, from the National Association of Secondary School Principals and the state affiliate is the Texas Association of Secondary School Principals, which covers middle and high schools. This journal, Principal Leadership, is also an excellent resource for this course. The journal, the School Administrator is the journal of the American Association of School Administrators. The Texas affiliate is called the Texas Association of School Administrators. This particular organization and journal is normally read by most superintendents and assistantsuperintendents in your central offices. The American School board Journal, this is from the American School board Association, our state affiliate is the Texas Association of State Boards of Education. The American School board Journal is another excellent source and we will be using this for our human resource class. And finally I wanted to point out a journal called Educational Leadership. This is from the Association for Supervision and Curriculum Development. The Texas affiliate is the Texas ASCD and this journal is read by both curriculum and instructional leaders on your campuses, deans of instruction, as well as most campus leaders. It’s an excellent journal and again we will have some readings from that journal. We will have those journals and those readings available for you online, but I wanted you to become familiar with both the journals and the organizations and if your school district supports joining such organizations I strongly urge you to join the state or national associations because they’ve worked very hard to develop literally best practices of educational leadership and everything that you would want to know, state of the art, is found in these journals as leaders here in the state of Texas. Slide 4: Three Domains of SBEC Principal Competencies The State Board for Educator Certification(SBEC) Principal Competencies addresses three domains: o school community leadership o instructional leadership o administrative leadership Human Resource Management impacts supporting standards of all three domains. I will focus on issues of Human Resource Management and its connection to school community leadership. The State Board for Educator Certification has established Principal Competencies. These competencies address three domains: school community leadership; instructional leadership; administrative leadership. In reality, the scholars who developed these three domains have suggested that you spend about: 33% of your time in Domain 1, working on your school community culture 50% of your time in Domain 2, which is the instructional leadership, which means you’re only going to have to spend about 20% of your time on those daily duties called administrative leadership or, I call it, management duties. Slide 5: Domain I: School Community Leadership Competency 001: Vision and Campus Culture The principal knows how to: o shape campus culture by facilitating the development, articulation, implementation, and stewardship of a vision of learning that is shared and supported by the school community. Part 2: Culture, Climate, and Vision Domain 1 is all about school community leadership. School community includes students, staff, parents, caregivers, and community members. They are all stakeholders. The key concepts of this domain are culture, climate and vision. Competency one states the principal knows how to shape campus culture by facilitating the development, articulation, implementation, and stewardship of a vision of learning that is shared and supported by the school community. How many of you know your “campus vision”? How many of you know your “district vision”? Leaders would tell you if you don’t have the vision grasped in your mind, it’s going to be very hard to be successful. Slide 6: The Principal Must Implement strategies to ensure the development of collegial relationships and effective collaboration. Create the campus improvement plan’s vision, mission, goals and objectives to incorporate strategies designed to promote collegial relationships and effective collaboration. So how is the management of a campus vision connected to the human resource management? In support of this competency, the principal knows how to implement strategies to ensure the management of collegial relationships and effective collaboration. Research has shown personal and other related communication conflicts to be one of the more dominating determinants of administrator’s time management. The campus improvement plans vision, mission, goals, and objectives must incorporate strategies designed to promote collegial relationships and effective collaboration. You will have an opportunity to analyze the amount of time spent on human resources and personal issues and examine some effective communication strategies designed to achieve this objective. Over the years, I have conducted a number of research studies with practicing principals asking them to identify how they’ve spent their time. Many of those principals identify that they have spent nearly1/3 or ½ of their time dealing with personal and human resource conflicts. Slide 7: The Principal Must Also: Respond appropriately to diverse needs in shaping the campus culture. Use various types of information to develop a campus vision and create a plan for implementing the vision. o Demographic data o Campus climate o Inventory results o Student achievement data o Emerging issues affecting education The principal must also respond appropriately to diverse needs in shaping the campus culture and use various types of information. For example, demographic data, campus climate inventory results, student achievement data, and emerging issues affecting education to develop a campus vision and create a plan for implementing the vision. Again, as leader in the development of a campus culture, the principal must be attentive to issues of diversity and be prepared to make recommended changes based on demographic and other related data including such things as teacher recruitment, mentoring, monitoring, and retention. Slide 8: Analysis The principal must make data driven decisions to: align financial, human, and material resources to support implementation of a campus vision. establish procedures to assess and modify implementation plans to ensure achievement of the campus vision. Using this analysis, the principal must make data driven decisions to align financial, human, and material resources to support implementation of a campus vision and establish procedures to assess and modify implementation plans to ensure achievement of a campus vision. These standards require the principal and his or her leadership team often called the site-based decision making committee sometimes referred to as the campus improvement team or CIT to constantly analyze the campus culture to make recommendations to maximize human resources. Your activities for this course will provide you with opportunity to analyze and apply these specific objectives to your campus. Slide 9: Principal’s Leadership One of the most important contributions to campus morale and human resource development is the principal’s leadership in acknowledging and celebrating the contributions of students Staff Parents community members toward the realization of the campus vision. Finally, one of the most important contributions to campus morale and human resource development is the principal’s leadership to acknowledge and celebrate the contributions of students, staff, and community members toward realization of the campus vision. Such celebrations improve the emotional and intelligence of the stakeholders and create a positive campus climate leading to higher achievement for all. Once again, research demonstrates that campus staffs are highly motivated when leaders acknowledge the staff’s success. Just stop and think a moment how often you have responded when someone has said “Great job!”, “Good going!”, “Liked what I saw in your classroom today!” Those small comments can make a world of difference in the achievement levels of your staff and students. Slide 10: Competency 002: Communication and Collaboration The principal knows how to: communicate and collaborate with all members of the school community. respond to diverse interests and needs, and mobilize resources to promote student success. The Part 3: Communication and Collaboration Competency 2 states the principal knows how to communicate and collaborate with all members of the school community, responds to diverse interests and needs and mobilizes resources to promote student success. Slide 11: The Principal Knows How To Apply skills for building consensus and managing conflict. Implement effective strategies for systematically communicating with and gathering input from all campus stakeholders. Develop and implement strategies for effective internal and external communications. Communicate and work effectively with diverse groups in the school community to ensure that all students have an equal opportunity for educational success. Respond to pertinent political, social, and economic issues in the internal and external environment. In an effort to promote communication and collaboration, especially as it impacts human resource development, the principal knows how to apply skills for building consensus and managing conflict and implementing effective strategies to systematically communicating with and gathering input from all campus stakeholders. The principal must also develop and implement strategies for effective internal and external communications and communicate and work effectively with diverse groups in the school community to ensure that all students have an equal opportunity for educational success. Finally, the principal must be able to respond to pertinent political, social, and economic issues in the internal and external environment. For my doctorate dissertation, I examined the role of charter school principals in relation to following the standards of the aspect principal competencies. And we discovered, myself and my doctoral committee, that following internal and external political and social events on the campuses was the greatest level of difficulty for charter school principals and often times led to serious problems that sometimes led to schools failing. I remember meeting with a group of superintendents and assistant superintendents, discussing these findings. And one superintendent, who had just recently completed his doctorate, said to me, “Steve, I often live in two worlds: the micro-world of what goes on in my district and campus, but the macro-world looking over my shoulder of what’s happening with the school board, with the state legislature, with the state board of education, with the commissioner of education, and what’s happening in Washington D.C.” So we must attuned to these external constituencies and stakeholders, because they can have a significant impact on the school’s success, particularly as we’re developing our human resources. Slide 12: Managing Conflicts and Building Consensus Conflicts are constant. You will never have a conflict free campus. Most choices involve the three“F’s”of action.–Fight –Flight–Fix Let’s look at some strategies designed to address these standards. First of all, conflicts are constant. You will never have a conflict free campus. So principals must master conflict management skills to effectively resolve conflicts. Conflict analysis can be seen as a chain of actions: we all confront conflicts – every conflict provides opportunities for choices – every choice results in short and long-range consequences. Most choices involve what I call the three “Fs” of action – fight, flight or fix. Each choice has short and long-range consequences, so leaders must consider the consequences of each choice. If you choose to fight in response to a conflict, you may perceive to win the initial confrontation (you win the battle), but you will have an adversary that will find ways to fight back with determination to win (and so the war is probably lost). The fight response usually results in win/lose or lose/win. If you elect to flee from the conflict, you may initially avoid losing, but failure to effectively confront the conflict results in lose/lose for all parties. The aggressive party may think they have won, but the party choosing flight will likely engage in passive/aggressive behavior until they think they have gotten even. Fight and flight have serious consequences for human resource conflicts because they dramatically increase the tension, stress and often result in very negative campus cultures. Slide 13: Conflicts, Choices, and Consequences Leaders need the skills to ‘fix’ conflicts. If you sincerely communicate with all parties, all stakeholders, you practice reflective listening skills and brainstorm possible solutions to conflicts, you will then have the opportunity to seek mutual agreement on the solution or solutions, and you will then achieve consensus and win/win for all. You will have an opportunity to apply this analysis to some identified human resource conflicts that you have observed. Principals must utilize the campus improvement plan to design effective communication systems involving all stakeholders within the campus community and with the larger external community. Recall communication systems you have observed on campuses and within school districts – reflect on some of the internal and external communication strategies. Effective schools employ far more open-ended, two-way communication (e.g., small group and focus groups, open meetings, residential meetings, neighborhood meetings) instead of unilateral communication (e.g., newsletters or other one-way directives). Slide 14: Establishing Effective Communication Systems for all Stakeholders In evaluating effective communication, consider these questions: How do the communication strategies address the human resource development aspects of the campus and district improvement plans? Does the communication provide opportunities for meaningful responses? Is the communication designed to address diverse stakeholders (e.g., are all communications multilingual when necessary)? Part 4: Relevant Issues In evaluating effective communication, consider these questions: How do the communication strategies address the human resource development aspects of the campus and district improvement plans? Does the communication provide opportunities for meaningful responses? And Is the communication designed to address diverse stakeholders (e.g., are all communications multilingual when necessary.) and if not, why not? Finally, today’s educational leaders must be aware of the relevant political, social, and economic issues impacting campuses, districts and the larger communities. As mentioned earlier, these issues can have significant consequences to your human resources. Awareness of these issues is imperative if principals are prepared to respond to any political, social and economic challenge. Campaigns for school board often involve human resource issues – someone wants to add staffing, or they want hiring of more minorities in leadership positions, sometimes they’re running for the school board because they want to fire a particular football coach or they want a new athletic director or in some cases they want to remove the current superintendent. Principals must be aware of these issues and know how to appropriately respond to such issues ethically and legally. These issues will be further explored in our next lecture. Slide 15: To Do! Review the competencies and supporting standards as they relate to Human Resource Management. The activities and assignments for this week are intended to help you develop data-driven decision making skills, along with improved communication and conflict resolution skills. Now if you will, review the competencies and supporting standards as they relate to Human Resource Management. The activities and assignments for this week are intended to help you develop data-driven decision-making skills, along with improved communication and conflict resolution skills.