How managers
leads,guides,directs,organize the
team to the goal achievement
Rajesh Dave
How manager’s Plan,directs,Leads towards goal
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Effective and efficient management are prerequisites for
any enterprise to achieve success and is the least costly
way of enhancing production. Since people have realised
the importance of good management, demand has led
many training institutions to present management
courses, and numerous publications on management
have appeared. A study of the literature shows that a wide
range of principles are proclaimed as sound
management; these can be condensed into the following
five steps:
 Set goal or goals
 Plan how to achieve the goal or goals
 Organise (who will do what?)
 Direct (how must tasks be done?) and
 Control (checking that desired results are achieved).
How the goal is defined & visualized
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How to set the Goal which
Motivated,Challenges the Employees across
the organisation ?
Typically, the employee is asked to define
SMART objectives; objectives that are
S Specific
M Measurable
A Achieveable
R Realistic
T Time bound
Five step process for corporate objective
achievement
What is MBO?
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Management by objectives (MBO) is a
systematic and organized approach that allows
management to focus on achievable goals and
to attain the best possible results from available
resources.
 It aims to increase organizational performance
by aligning goals and subordinate objectives
throughout the organization. Ideally, employees
get strong input to identify their objectives, time
lines for completion, etc. MBO includes ongoing
tracking and feedback in the process to reach
objectives
Core concept
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According to Drucker managers should "avoid the
activity trap", getting so involved in their day to day
activities that they forget their main purpose or
objective. Instead of just a few top managers, all
managers should:
participate in the strategic planning process, in order
to improve the implementability of the plan, and
implement a range of performance systems, designed
to help the organization stay on the right track.
Level-1 managers
Basic Management Skills for Beginning Managers
It is the foundation of the management skills pyramid, which
shows the skills a manager must master to be successful
and shows how these management skills build on each other
toward success.
There are four basic management skills anyone must master
to have any success in a management job. These four basic
skills are plan, organize, direct, and control and are discussed
separately in detail below.
Planning……..
Planning is the first and most important step in any management
task. It also is the most often overlooked or purposely
skipped step. While the amount of planning and the detail
required will vary from task to task, to skip this task is to invite
sure disaster except by sure blind luck.
Although most people associate the term planning with general
business planning, there are also different levels of planning:
• Strategic Planning,
• Tactical Planning,
• Operational Planning
And there are different kinds of planning:
• Disaster Planning
• Succession Planning
• Crisis Planning
• Compensation Planning
Organizing
A manager must be able to organize teams, tasks, and
projects
in order to get the team’s work done in the most efficient
and effective manner. As a beginning manager, you may be
organizing a small work team or a project team. These
same
skills will be required later in your career when you have to
organize a department or a new division of the company.
Clearly, there is a lot of overlap between planning the work
and in organizing it. Where planning focuses on what needs
to be done, organization is more operational and is more
focused
Organizing
on how to get the work done best.
When you organize the work, you need to:
• determine the roles needed,
• assign tasks to the roles,
• determine the best resources (people or equipment) for
the role,
• obtain the resources and allocate them to the roles,
and
• assign resources to the roles and delegate authority
and responsibility to them.
Directing the team…
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Directing is the action step. You have planned and organized
the work. Now you have to direct your team to get the work
done. Start by making sure the goal is clear to everyone on
the team. Do they all know what the goal is? Do they all know
what their role is in getting the team to the goal? Do they
have everything they need (resources, authority, time, etc.)
to do their part?
Pull, Don’t Push
You will be more effective at directing the team toward your
goal if you pull (lead them) rather than push (sit back and
give orders). You want to motivate the people on your team
and assist and inspire them toward the team goals.
Control
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Some writers try to “soften” this skill by calling it “coordinate”
or similar terms. I prefer the stronger term, “control”, because
it is essential that the manager be able to control the team’s
activities.
In the steps above, you have planned the work, organized the
resources to make it happen most efficiently, and directed the
team to start work. In the control step, you monitor the work
being done. You compare the actual progress to the plan. You
verify that the organization is working as you designed it.
If everything is going well, you do not need to do anything but
monitor. However, that seldom happens. Someone gets sick,
Control
the database sort takes longer each iteration than projected,
a key competitor drops their prices, a fire destroys the building
next door and you have to evacuate for several days, or some
other factor impacts your plan. The control step now dictates
that you have to take action to minimize the impact and brings
things back to the desired goal as quickly as possible.
Often this means going back to the planning stage and adjusting
plans. Sometimes it may require a change in the organization.
And you will have to re-direct everyone toward
the new goals and inspire them. Then, of course, you control
the new plan and adjust if needed. This cycle continues until
you complete the task.
Motivation
Motivation
The most fundamental team management skill you must
master is motivation of your team and of the individual members
of the team. You can’t accomplish your goals as a manager
unless your team is motivated to perform, to produce, to
deliver the results you need. Motivating each of the individuals
on your team requires recognition on your part as each
team member’s motivation needs are different. And motivating
the team requires a different approach from motivating
the team members.
Training and Coaching
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It is unlikely that you will ever manage a team where
everyone
 is adequately trained. It is even more unlikely that you
 will have a team that never needs coaching. You need
to be
 able to identify the training needs of your team
members and
 be able to get that training for them. And you need to
coach
 all the members of your team, even the well trained
ones, to
 help them achieve their best levels of performance
Employee involvement
All the training we do as managers, all the motivation we
attempt, all that positive feedback and morale building are
all aimed at one thing. Increasing employee involvement. If
your employees are not involved, if they just come to work
to warm a seat, you won’t get their best performance. If you
don’t get their best, everything they do will cost you more
than it should have. It might be in a high error or rework
rate.
It might be in an innovative new idea that they didn’t share
Employee involvement
with you. Whatever the issue, it will cost you.
So how do you get your employees engaged and
committed?
Here are the basics: Inspire and Admire
One of the biggest mistakes a manager can make is to
ignore
their employees. The same attention you paid to their
work assignments, to their satisfaction levels, to their sense
of being part of a great team needs to continue for as long
as
they are in your group. As soon as you start to slack off,
their
satisfaction and motivation decreases and you lose them.
Personal Management Skills
It is the next level of the management skills pyramid,
which
shows the skills a manager must master to be successful
and shows how these management skills build on
eachother
toward success.
There are two areas of personal management skills you
must
master to be successful as a manager. These are self
management
and time management.
Self management
By this point in your development as a manager, you
aregood at assigning work to your employees and coaching
them through the difficulties so they can produce their best
work. You know how to motivate them and discipline them.
You have built them into a team. But are you as good at
managing
yourself as you are at managing others? Do you stay
focused on the tasks that are truly important and not just urgent?
Do you do your job the best you are able?
Time Management
If you have learned nothing else in your
management career,you have learned that
there is never enough time to do all the things
you feel need to get done. That is why it is
critical to your
success as a manager that you be skilled at
managing time
Leadership Skills
Ask anyone and they’ll tell you. There’s a difference
between
managers and leaders.
Ask them what that difference is and they may have a bit
more difficulty. Suddenly the words become amorphous
and
undefined. Somehow leadership is an intangible - a
charismatic
component that some people have and others simply
don’t. That’s why, according to the ubiquitous “they”, it is
Leadership Skills
such a rarity.
The difference between being a manager and being a leader
is simple. Management is a career. Leadership is a calling.
You don’t have to be tall, well-spoken and good looking to
be a successful leader. You don’t have to have that “special
something” to fulfill the leadership role.
What you have to have is clearly defined convictions - and,
more importantly, the courage of your convictions to see
them manifest into reality. Only when you understand your
Skill which drives Organizations