Case Study of Solme BP Manager SAMSUNG SDS CEDA [DOCUBE] 2008. 11 SAMSUNG SDS CEDA SAMSUNG SDS is SAMSUNG SDS possesses the experience and know-how to support the enterprise to strive for first-class global enterprise and contributes in the success of customers’ business by creating optimum IT services based on a clear understanding of domestic/foreign enterprises and public organizations requiring IT services. Date Established May 1, 1985 Representative director Kim In Company Type Information Technology Service 2007 salses 2.3 Billion $[USD], Net Income 242 Million $[USD] Head Office 159-9, Gumi-Dong, Bundang-Gu, Seongnam-Si, Gyeonggi-Do, Korea, 463-870 Major industrial areas Business consulting system integration, package solution, IT outsourcing, and IT education Number of Employees 8,011 persons (as of July ’08) SAMSUNG SDS CEDA What is CEDA? • Certified e-Document Authority System • “Core infrastructure ensuring the reliability of e-document” • KIEC (Korea Institute for Electronic Commerce) provides a variety of support for early settlement and promotion of the Certified e-Document Authority (CeDA) which was formally adopted following the revision of the Framework Act on Electronic Commerce in March 2005, and plays a leading role in realizing the paperless and simplified business process and practices of the industry. • Basic Services Archiving of e-documents e-Document presumed not to be subject to change Issuance of a certificate for e-document SAMSUNG SDS CEDA Project Overview Implement ‘Certified e-Document Authority’ which obeys related law, meets technical standard and follows guideline of estimate. Construct secure and reliable e-document management system based on internet. Select BizFrame Archivio as a core engine of CEDA. Certified by Korean government as a CEDA Service Provider at March 2008. SAMSUNG SDS CEDA [DOCUBE] Operating System Physical Infra • International Certification in • Proper IDC center operating management process • multiple device for security and • International Certification in IT network Service (ISO 27001) Service • Various services which attach importance to user • Provide various applied service according to CEDA SAMSUNG SDS CEDA Man Power • Expert in IT infrastructure • Full-time expert for IDC and CEDA SAMSUNG SDS CEDA Previous Document Management Need to store a large quantity of papers in warehouse - 2.5 billion in finance, 2.7 billion in health, 2.1 billion in manufacture, 60 million in communication (Ministry of Knowledge Economy, 2006) - There is the possibility that papers are destroyed by natural disaster such as earthquake, fire or flood etc. Slow business process - The total time of full-process is 1.5 month in finance field (contract, inspect, approve and store) - Hard to find and transfer A lot of expense - 872 KRW (0.7 USD) per a piece of A4 paper (Ministry of Knowledge Economy, 2006) Price of paper 45 KRW + Print & Copy 13 KRW + Transfer 672 KRW + Store 140 KRW + Dump 2 KRW SAMSUNG SDS CEDA New Document Management Can reduce paper warehouse gradually - can reduce paper warehouse by implementing paperless system - can store e-document in permanent storage safely Innovation of business - Revolutionize company’s productivity and process by improving speed of work with paperless system. Can reduce cost - Can reduce unnecessary expense by not using paper SAMSUNG SDS CEDA Features – 1. Paper Innovation Provide certified service in transition from paper to e-document. It is impossible to forge and alter the document stored in CEDA. Samsung SDS CEDA 3 Issue Request archiving 1 Image Security Solution, PKI Authentication 2 WORM Storage, Encryption, Digital Signature, Anti-Virus, Physical Access 2 Archive 1 Scan Control, Monitor, Audit Log 4 View 3 PKI Authentication, Network Security, Message Security 5 Delete 4 Prevent forgery and alteration SAMSUNG SDS CEDA Features – 2. Business Innovation Improve customer service customer do not need to visit Improve efficiency of work revolutionize company’s productivity and process Reduce cost save money by not creating, storing and transferring paper Improve profit can devote more time to sales part by innovation of process Improve productivity rapid work processing by using e-document SAMSUNG SDS CEDA Conceptual Architecture SAMSUNG SDS CEDA [DOCUBE] User Service Infrastructure WEB Portal Document System Interface Client S/W Message Interface WEB Browser Interface Client Legacy User Portal Communication Interface Admin. Portal Document Archive Certificate System Conversion System Issue NTP Interface Client Transfer Delete Search Log HSM DBMS Scan Certificate Issue Verify Search Download WORM SAMSUNG SDS CEDA H/W Architecture DMZ Internet L3 S/W F/W L3 S/W Web Server Mail Server Secure Zone IPS F/W WAS Server Certificate DB Conversion [Archivio Server Server Server Server] SMS/ Log WORM NMS Server VPN L3 S/W HSM DR Back-Up L3 S/W WORM SAN Switch SAN Storage NTP SAN Area VPN SAN Switch B/U Server B/U Storage Device WORM SAN Storage SAMSUNG SDS CEDA S/W Architecture DMZ Web Server #2 웹서버#1 Web Server 연계인ㅌ너페이스 Web Server S/W솔루션 클라이언트 Interface S/WS/W 전송 보안 솔루션 Client S/W 메시지Security 보안 솔루션 Network S/W 서버보안 S/W Message Security S/W SMS Agent NTP Client Secure S/W OS NTP Client SMS Agent OS Back-up Mail Server MAIL S/W Secure S/W SMS Agent NTP Client OS Back-Up Server Back-Up S/W Secure S/W SMS Agent NTP Client OS Secu Zone WAS Server #2 WASr#1 WAS Serve 포탈 어플리케이션 WAS S/W 문서관리 솔루션 Portal Application 정보패키지 솔루션 BizFrame Archivio 안티바이러스 BizFrame IP 인증/전자서명 Anti-Virus 솔루션 전자문서위변조/복제방지 XML-signature S/W 서버보안 S/W Document Secure S/W SMS Agent Secure S/W NTP Client SMS Agent OS NTP Client OS Certificate Server #2 증명서Server 솔루션 Certificate #1 Certificate 서버보안S/W S/W SMS Agent NTP Client Secure S/W SMS Agent OSNTP Client OS SMS/NMS Server SMS Manager F/W Manager Switch Manager Secure S/W NTP Client OS Conversion Server #2 문서변환 솔루션 Conversion Server#1 종이문서위변조/복제 Conversion S/W 방지 서버보안 S/W Client SMS Agent NTP Secure S/W SMS Agent NTP Client OS DB Server #2 DBMS#1 DB Server DBMS S/W 서버보안 SMS Agent NTP Client Secure S/W SMS Agent OSNTP Client OS SAMSUNG SDS CEDA Screen shot – 1. Web Portal SAMSUNG SDS CEDA Screen shot – 2. Archiving e-document Meta Data Attachment SAMSUNG SDS CEDA Screen shot – 3. Searching e-document Condition