Chapter 5 Alternative Dispute Resolution Systems McGraw-Hill/Irwin Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Why ADR? The mounting costs and delays inherent in the judicial system, the fact that few cases were actually resolved by litigation; the escalating confrontational nature of society; the difficulty of collection; the limited nature of judicial remedies. There are few things people dread more than litigation. Even minor cases have a way of damaging relationships, tarnishing reputations, and eating up enormous sums of time and money. Behavioral Scientists say that the urge to compromise is instinctive, that most people do not like conflict and that they value the good opinion of others. Businessmen fear damage to reputation, exposure of trade secrets and sky-high awards from plaintiff sympathetic juries. Non-litigation solutions help to avoid all of these. Professor Robert F. Cochran, in the June 1993 issue of Arbitration Journal suggested that “Lawyers who fail to present the option of pursuing alternatives to litigation may be at risk of attorney discipline or malpractice liability.” The CPR Institute for Dispute Resolution reports that some 4,000 corporations have signed a pledge to seriously explore using ADR before pursuing litigation and some 1,500 law firms have pledged to assure that their attorneys are knowledgeable about ADR 5-2 Alternative Dispute Resolution Systems Expense Time, Cost, Emotions Most Least Trial & Appeal Mock Trial Arbitration Negotiated Minitrial Settlement Mediation 5-3 Reasons For Settlement Without Litigation Costs • Attorney’s Fees • Court Costs Personal Reasons • Compromise Is Instinctive • Dislike Of Trouble • Opinion Of Others Business Reasons • Bad For Business • Sympathetic Juries 5-4 Means of Dispute Settlement Negotiation • Primary benefits Expediency Minimize animosity Avoid of the costs of litigation Alternative Dispute Resolution (ADR) • Mediation - neutral 3rd party facilitates negotiations and may propose a basis for settlement (mediation agreement) 5-5 Means of Dispute Settlement Alternative Dispute Resolution (ADR) • Arbitration-neutral 3rd party decides the outcome Circuit City v. Saint Clair Adams Supreme Court held that a mandatory arbitration agreement that an employee was required to sign when he applied for his job is covered by the Federal Arbitration Act and is therefore enforceable. Case shows the strong support for ADR, even when important issues of public policy are involved. Note: Cases that go through ADR usually have no public reporting or oversight. The main impetus for this judicial preference is the growing caseload of courts and the fact that public funding has not kept up with the increases. This was a 5-4 decision. The issue of forcing employees to sign arbitration agreements is controversial, and a bill was introduced in Congress after the decision was handed down to make arbitration agreements voluntary. In some states, where the arbitration clause is not obvious, or the party to the contract has no choice but to sign, and the contract involves something important like a job, 5-6 the state court will refuse to force the party to Means of Dispute Settlement Alternative Dispute Resolution (ADR) • Minitrial - Disputing party executives • • • • preview evidence and likely trial outcome as an aid to negotiation Summary Jury Trial – “mock” jury trial to encourage and aid settlement Citizen Review Shows Plaintiff What to Expect Private Judging - binding decision by “rent-a-judge (e.g. “People’s Court”) 5-7 Alternative Dispute Resolution Negotiation • Parties make offers and counter-offers for settlements. • May be face-to-face or through lawyers. Mediation • Neutral person (mediator) attempts to get parties to reach a voluntary settlement. • Mediation may be ordered by a judge. • Mediator does not render a decision. Arbitration • Neutral person (arbitrator) is involved. • Arbitrator does render a binding decision. • Arbitration may be mandatory, if chosen in advance as the method for dispute resolution. 5-8 Alternative Dispute Resolution Mini-trial • Parties stage a short trial to a panel of three “judges.” • Two of the “judges” are executives of the disputing corporations; the third is a neutral party. • Lawyers present shortened cases; “judges” discuss settlement. • Confidential • Focus On Central Issues Summary Jury Trial • Initiated and supervised by a court. • Each side summarizes to a mock jury what witnesses would say if called before a real jury. • Jury deliberates and tries to reach consensus, but may vote individually if necessary. • Allows each side to see how a trial might turn out. 5-9 Negotiation Negotiation is a bilateral method of dispute resolution. Typically, parties make offers and counteroffers. Negotiations may be direct, even face-toface, or performed through the use of intermediaries, such as lawyers. Acquiescence may be viewed as negotiation with little debate. One party states his or her terms, and the other agrees. 5-10 Negotiation Some typical situations that might involve negotiation: as part of the sales process (by both buyer and seller); between individuals for primarily personal reasons (e.g. negotiating a pay increase or remuneration package or ‘‘discussing’’ with your spouse where to go on holiday); in wage bargaining (as between an employer organization and a union or staff group); in political circles (as in treaties between governments); internationally (either between individuals or organizations in different countries or literally on a world wide basis – like the recent talks about measures to combat global warming); and in corporate affairs (takeovers, mergers and a variety of alliances and collaborations, sought or forced by 5-11 Types Of Negotiations Position-Based- Parties State Opinions Interest-Based 5-12 Positional Negotiation High Price Buyer’s Resistance Point Zone of Agreement Seller’s Resistance Point Low Price5-13 Positional Negotiation High Price Seller’s Resistance Point No Zone of Agreement Buyer’s Resistance Point Low Price5-14 Position-Based Negotiations ‘‘There are two fools in every market place. One asks too little, the other asks too much.’’ Traditional Russian proverb 5-15 Interest-Based Negotiations- Elements Communication- Share Complaint, Joint Problem Relationship- Discuss Benefits By Continuing Interests- Mutually Exclusive? Options- Not A Proposal For Compromise Legitimacy- Accepted Standards Alternatives- Possible Outcomes Without Negotiation Commitment- Realistic 5-16 Interest-Based Negotiations 3 Types of Interests (also called the 3 “C”s; see Steve Cohen, Negotiating Skills for Managers) Common interests: Those interests shared by the negotiating parties who want the same things for the same reasons. Complementary interests: Those interests that exist when the negotiating parties want the same result, but because it will serve different interests. Conflicting interests: Those interests that exist when one or more negotiators’ interests are in opposition to interests of other negotiators. 5-17 Principled Negotiation Principled negotiation involves: 1) Separating the people from the problem: avoiding personalities and emotions (or flagging them openly), understanding the other’s point of view, and ensuring every aspect of clear communications. 2) Focusing on interests, not positions: here the distinction is that position is something decided upon, whereas interests influence the position adopted. 3) Inventing options for mutual gain: usually defined as searching for a larger cake, rather than arguing over the size of slices. 4) Insisting on objective criteria: this focuses discussion on criteria independent of people’s (perhaps stubbornly) held positions and promotes a ‘‘win-win’’ outcome. 5-18 The Value of Silence in Negotiation ‘‘Silence is even better than asking questions if the mood is right; it is always a hard argument to counter. Your opponent will give away his thoughts, approach, opinions, strategy. Talk less; learn more. There is a weight in silence, a great value in an interval in presenting your argument, an influential thoughtfulness in a pause.’’ Michael Shea, author and former press secretary to Queen Elizabeth 5-19 Negotiation An “iceberg” in the context of negotiation is a hidden factor of major significance. Some other key factors in the negotiating process • Power, perceived or actual. • Burdens, financial & otherwise. • Third-Party Impacts, like competitors. • Legitimacy ( Credibility or Believability), which is often based on one’s prior track record. • Deadlines. • Limited or Abundant Resources. • Access to timely and accurate information (Technology may be a factor here). 5-20 Negotiation As to “good faith”, a distinction needs to drawn between before and after agreement. UCC § 1-203, imposes an obligation of good faith in the performance of an agreement. The Code however is silent and therefore does not impose an obligation of good faith in the negotiation of the agreement. 5-21 Negotiation Ten steps to Successful Negotiation (from “Negotiating” by Patrick Forsyth) • • • • • • • • • • 1) Preparation 2) Communicate clearly 3) Look the part 4) Respect the people 5) Aim High 6) Get their shopping list 7) Keep searching for variables 8) Utilize the techniques 9) Manage and control the process 10) Be ever on your guard. 5-22 Mediation Third Party Assists In Resolving Dispute- Avoid Litigation Parties Agree To Use Reduces Court Caseload- No Judicial Review Settlement = Mutual Choice 5-23 Mediation Advantage To Parties • Determine To Pursue • Retain Control Of Outcome Disadvantage • No Enforcement • Selection Mediator- Qualifications 5-24 Mediation According to a Cornell survey conducted in 1997 by the Foundation for the Prevention and early Resolution of Conflict: • 81% say mediation provides a more satisfactory process than litigation • 66% say is provides more satisfactory results • 59% say it preserves good relationships • 79% of voluntary cases settled • - G.F. Phillips, What your client needs to know about ADR, Dispute Resolution Journal, Vol. 55 (2000) 5-25 Mediation Private mediation introduces a third party as an intermediary between disputing parties. The private mediator is hired by the parties, is neutral, and directs the process. The parties retain the power to resolve the dispute. Court-sponsored mediation may be offered (or ordered) by a court and becomes part of the litigation process. Therefore, the overall process begins with a formal complaint stating a legal cause of action that is filed with the clerk of the court. A court-appointed mediator (sometimes called a settlement judge) controls the mediation process, and the parties control the outcome of their dispute. 5-26 Mediation Procedures Informal- Controlled By Parties Mediator Opening Statement/Rules Parties •View Statement •Exchange •Discuss Options- Caucus Agreement Written/Signed 5-27 Mediation Church-Sponsored Mediation/Conciliation has existed in the United States since Colonial times. An example of a “Conciliation Clause” from a modern church constitution & bylaws: “The parties to this agreement are Christians and believe that the Bible commands them to make every effort to live at peace and to resolve disputes with each other in private or within the Christian church (see Matt.18:15-20; 1 Cor. 6:1-8). Therefore, the parties agree that any claim or dispute arising from or related to this agreement shall be settled by biblically-based mediation or, if necessary, legally binding arbitration. Judgment upon an arbitration decision may be entered in any court otherwise having jurisdiction. The parties understand that these methods shall be the sole remedy for any controversy or claim arising out of this agreement and expressly waive their right to file a lawsuit in any civil court against one another for such disputes, except to enforce an 5-28 arbitration decision.” Mediation The National Mediation Board was created in 1934 to deal with labor/management disputes, primarily in the transportation arena, such as airlines or railways. 5-29 Arbitration Virtually any commercial matter can be submitted for arbitration. Most states have statutes based on the Uniform Arbitration Act of 1955 under which arbitration clauses will be enforced. 5-30 Federal Arbitration Act Enacted 1925 Revised/Reenacted 1947 Policy • Interstate Commerce • Favors Use State Law- Supremacy Of U.S. Constitution/Commerce Clause 5-31 Arbitration Circuit City v. Saint Clair Adams Supreme Court held that a mandatory arbitration agreement that an employee was required to sign when he applied for his job is covered by the Federal Arbitration Act and is therefore enforceable. Case shows the strong support for ADR, even when important issues of public policy are involved. Note: Cases that go through ADR usually have no public reporting or oversight. The main impetus for this judicial preference is the growing caseload of courts and the fact that public funding has not kept up with the increases. This was a 5-4 decision. The issue of forcing employees to sign arbitration agreements is controversial, and a bill was introduced in Congress after the decision was handed down to make arbitration agreements voluntary. In some states, where the arbitration clause is not obvious, or the party to the contract has no choice but to sign, and the contract involves something important like a job, the 5-32 state court will refuse to force the party to arbitrate. Federal Arbitration Act Doctor’s Associates, Inc. (DAI) is the franchisor of Subway sandwich shops. Casarotto sought and was awarded a Subway franchise in Great Falls, Montana. DAI’s franchise agreement contained an arbitration clause on page nine. A dispute arose, and Casarotto sued DAI in Montana’s court. DAI moved to have the case stayed pending arbitration. The trial court granted DAI’s motion. Casarotto sought review, and the Montana Supreme Court reinstated the lawsuit since the arbitration clause was invalid under Montana law. This law required arbitration clauses to appear on the first page of a contract with the clause being in capital letters and underlined. DAI was granted certiorari by the U.S. Supreme Court. Issue: When the Federal Arbitration Act conflicts with provisions of a state law, which one should be enforced? Held: The Federal Arbitration Act. Federal laws are supreme when compared to state laws. The Federal Arbitration Act allows state laws to override an arbitration clause only if the state law voids the entire contract. Since the Montana law concerns the validity of the arbitration clause and not the entire contract, the state law cannot be enforced. Doctor’s Associates, Inc. v. Casarotto, 116 S.Ct. 1652 (1996). 5-33 Typical Arbitration Contracts 1) Stockbroker & 5) Collective 2) 3) 4) Client Commodities Broker & Customer Brokerage Firm & Employee Attorney & Client 6) 7) 8) Bargaining OwnerContractor & ContractorSubcontractor Insurance Co. & Insured Public Carrier & Shipper 5-34 Arbitration Third Party (Arbitrator) Makes Final Decision Mandatory v. Voluntary Final Decision (Award)Binding Reasons • Quick/Inexpensive Resolution • Ease Court Dockets • Expert Assistance 5-35 Arbitration- Submissions Parties Agree To Arbitration- Written Specific Matters Agreed To Arbitrate Matters For Arbitration • Questions Of Fact • Questions Of Law • Most Fact & Law 5-36 Arbitration AT&T TECH., INC. v. COMMUNICATIONS WORKERS 106 S.Ct. 1415 (1986) FACTS: A collective bargaining agreement provided that the employer was free to exercise certain management functions, including the termination of employees for lack of work. During the course of this agreement, the employer laid off seventy-nine workers. In response, the union filed a grievance claiming that there was no lack of work. The union sought arbitration of this dispute under the contract provision that differences arising over the interpretation of the agreement would be submitted to arbitration. The employer refused to submit the grievance to arbitration on the ground that the layoffs were not arbitrable. The union then sought to compel arbitration of the issue by filing suit in federal district court. The employer objected to this suit on the grounds that an arbitrator should decide whether the layoff issue should be submitted to arbitration. ISSUE: Who decides in the first instance if an issue is subject to an arbitration clause? 5-37 Arbitration AT&T TECH., INC. v. COMMUNICATIONS WORKERS 106 S.Ct. 1415 (1986) DECISION: The courts. REASONS: 1. Arbitration is a matter of contract and a party cannot be required to submit to arbitration any dispute which he has not agreed so to submit. 2. It is the court's duty to interpret the agreement and to determine whether the parties intended to arbitrate grievances concerning layoffs predicated on a lack of work as determined by the employer. 3. If the court determines that the agreement requires a dispute to be submitted to arbitration, then it is for the arbitrator to determine the relative merits of the parties' substantive interpretations of the agreement. 4. A court, in deciding the arbitrability issue, is not to rule on the potential merits of the underlying claims. 5-38 Arbitrators Chosen By Disputing Parties Expertise • Knowledge of “Common Law Of Shop” • Beyond Legal Expertise Number = 1 – 3 Authority- Granted By Agreement 5-39 Arbitrators HOWSAM v. DEAN WITTER REYNOLDS, INC. 123 S.Ct. 588 (2002) FACTS: As a client of the Dean Witter Reynolds brokerage firm, Karen Howsam invested in four limited partnerships. These investments were made between 1986 and 1994. The client agreement signed by Howsam required all disputes with Dean Witter Reynolds to be arbitrated. When she lost money on her investments Howsam filed for arbitration claiming that Dean Witter Reynolds had misrepresented the investments in the limited partnerships. The NASD’s arbitration agreement has a six-year statute of limitations. Dean Witter Reynolds filed a lawsuit seeking to have the arbitration submission enjoined since the statute of limitations had run out. ISSUE: Who, a judge or an arbitrator, makes the decision concerning the application of a statute of limitations to an arbitration proceeding? 5-40 Arbitrators HOWSAM v. DEAN WITTER REYNOLDS, INC. 123 S.Ct. 588 (2002) DECISION: The arbitrator. REASONS: 1. Judges decide issues of arbitrability. 2. Arbitrators, however, resolve gateway procedural disputes. 3. The application of a statute of limitations to the timeliness of an arbitration proceeding is a gateway procedure; therefore, its application is to be resolved by the arbitrator. 5-41 Arbitration- Awards Required- Disclosure Of Findings & Reasons Opinion Letter Parties • Frame Issues • Define Arbitrator’s Scope Court Favors Award Final On Submitted Issues- Filed With Court Clerk 5-42 Arbitration- Awards Mr. & Mrs. Mastrobuono opened an investment and trading account with Shearson Lehman Hutton, Inc. The paperwork signed to open an account contained an arbitration clause. A dispute over the handling of the Mastrobuono’s account arose and an arbitration was held. The arbitrator awarded the Mastrobuonos $159,327 in compensatory damages and $400,000 in punitive damages. Shearson Lehman Hutton objected to the award of punitive damages. Issue: Can an arbitrator, under the terms of this arbitration clause, award punitive damages? Held: Yes. The New York law, which is applicable state law, does not prohibit the arbitrators’ award of punitive damages. The arbitration clause and the securities industry do not exclude the award of punitive damages. 5-43 Arbitration Awards Final Offer Arbitration = Where an arbiter’s award cannot be more or less than a predetermined high/low range. Baseball Arbitration = Where arbiter’s award is limited to the choice between the parties’ last offers. 5-44 Mandated Arbitration States Adopting Speeds Up Process Many Qualified Arbitrators Types Of Cases • <$15,000 • Specific Subject Matter Record Of Proceedings Required 5-45 Mandatory Arbitration- Procedures Submit Claim Discovery Arbitrator Determines: Admissibility Of Evidence Law/Facts Of Case Objections 8 Months Hearing 5-46 Voluntary And Contract-Based Arbitration Parties Agree To Method By: • Original Agreement/Contract • Parties Agreement Arbitration Clause- Does Not Specify Cost 5-47 Mandatory Arbitration? WRIGHT v. UNIVERSAL MARITIME SERVICE CORPORATION 119 S.Ct. 391 (1998) FACTS: Wright, a longshoreman who belonged to the International Longshoreman’s Association, was injured and received permanent disability benefits. After 3 years, Wright tried to return to work. No company would hire him due to his receipt of disability benefits. Despite the existence of an agreement to arbitrate clause in the collective bargaining agreement, Wright was advised by the union to hire an attorney and sue under the American with Disabilities Act (ADA). When Wright sued the union and six companies the defendants moved to dismiss since this matter should have been arbitrated not litigated. The Fourth Circuit Court of Appeal held for the defendants, dismissed Wright’s suit, and ordered arbitration. ISSUE: Does the arbitration clause in the collective bargaining agreement prevent the litigation of claims under the ADA? 5-48 Mandatory Arbitration? WRIGHT v. UNIVERSAL MARITIME SERVICE CORPORATION 119 S.Ct. 391 (1998) DECISION: No. REASONS: 1. The Supreme Court reviews two lines of cases that appear to conflict. 2. The Court determines it does not have to decide which line of cases is correct since this arbitration clause does not clearly and unmistakably incorporate employment discrimination laws. 3. Thus, Wright may proceed with the lawsuit even though no arbitration occurred. 5-49 Mandatory Arbitration? GREEN TREE FINANCIAL CORP. v. RANDOLPH 121 S.Ct. 513 (2000) FACTS: The contract arising from Larketta Randolph’s purchase and financing a mobile home contained an arbitration clause covering all disputes that might arise. When a dispute arose, Randolph filed a lawsuit in federal court alleging violations of the Truth-in-Lending Act and the Equal Credit Opportunity Act. Randolph claimed the arbitration agreement was unenforceable since it did not specify what Randolph might have to pay associated with an arbitration proceeding. The District Court dismissed Randolph’s lawsuit and ordered arbitration. The appellate court reversed saying the lack of specificity of the arbitration costs posed such a financial risk to Randolph that she was entitled to protect her interests through litigation. ISSUE: Is an arbitration agreement that doesn’t specify anything about costs enforceable? 5-50 Mandatory Arbitration? GREEN TREE FINANCIAL CORP. v. RANDOLPH 121 S.Ct. 513 (2000) DECISION: Yes. REASONS: 1. The Federal Arbitration Act reverses the historical hostility courts had toward arbitration. 2. Statutory claims have successfully been handled through arbitration proceedings. 3. Due to the court’s deference in favor of arbitration, a party objecting to arbitration has the burden to prove rights will be denied through arbitration. 4. Randolph failed to prove the costs of arbitration were so substantial as to deny her a proper forum to resolve her claims. 5-51 Mandatory Arbitration? One line of cases (Alexander v. Gardner- Denver Co.) holds that an employee does not forfeit the right to litigate a claim of discrimination even though he or she signs an employment contract containing an arbitration clause. The second line of cases (see Gilmer v. Interstate/Johnson Lane Corp.) holds that the federal policy favoring arbitration means employees who sign employment contracts containing arbitration clauses do waive their right to litigate claims of discrimination. 5-52 Mandatory Arbitration? Robert Gilmer worked as a financial services manager for Interstate/Johnson Lane. As a condition of this employment, Gilmer signed a contract containing a clause that all disputes with Interstate would be submitted to arbitration. Interstate terminated Gilmer’s employment. Gilmer filed a lawsuit, and Interstate moved to dismiss the complaint on the basis that the parties must arbitrate, not litigate. The district court denied Interstate’s motion, but the court of appeals reversed. Issue: Did Congress intend to preclude ADEA claims from being arbitrable? Held: No. Gilmer makes five arguments as to why ADEA claims should be decided by courts and not by arbitrators. All five of these arguments are rejected. The Court concludes that Gilmer failed to meet the burden of establishing that Congress intended to preclude arbitration of claims under ADEA. Gilmer v. Interstate/Johnson Lane Corp., 111 S.Ct. 1647 (1991). 5-53 Judicial Review Of Arbitration Voluntary/Contract-Based • • • • Award Is Final Findings Of Fact/Law- Conclusive Limited Correct Fraudulent/Arbitrary Actions/Against Public Policy Statutorily-Mandated • In Accord With Procedural/Due Process Law • De Novo • Federal Arbitration Act 5-54 Overcoming Arbitration Clauses in Fraud in the Inducement Cases The U.S. Supreme Court in First Options of Chicago v. Kaplan, 514 U.S. 938 (1995) ruled that if a matter involves a claim of fraud in the inducement, it must be decided by a court (i.e. litigated) 5-55 Summary Jury Trial This process leads up to the opportunity for the parties to discuss the resolution of the dispute, but this opportunity is not a part of the process. Therefore, the process takes the parties to the doorstep of resolution. A Summary Jury Trial, or “Mock” jury trial is designed to encourage and aid settlement. It is usually initiated and supervised by a court. Each side summarizes to a mock jury what witnesses would say if called before a real jury. The jury deliberates and tries to reach consensus, but may vote individually if necessary. This allows each side to see how a trial might turn out. Summary jury trial ends with the parties receiving the jury’s verdict (if one is reached) and the jurors’ evaluation of the case. About 95% of all cases are settled relatively quickly after the jury's verdict. Note: Federal District Judge Thomas Lambros invented the summary jury trial, in his Cleveland courtroom in 1983. In this process, the parties must evaluate what they have heard and 5-56 then enter settlement discussions. Mini Trial A mini-trial is not a trial. It is designed for corporate-type disputes, and has two stages. Mini-trials are usually private processes and not court-sponsored, although there is no reason why a judge could not host a mini-trial and be the neutral third party. In a mini-trial, the disputing party executives preview evidence and the likely trial outcome as an aid to negotiation. Parties stage a short trial to a panel, usually of three “judges.” Normally, two of the “judges” are executives of the disputing corporations; the third is a neutral party. Lawyers present shortened cases; “judges” discuss settlement. 5-57 Mini Trial The 2 stages of a Mini-Trial • The first stage is the summary presentation of evidence by the attorneys for each corporation to the panel (a decision maker from each corporation and a neutral third party). • The second stage is a negotiation between the two corporate representatives who were members of the panel or a mediation that includes the neutral third party as the mediator. 5-58 Mini Trial The mini-trial is discussed after court-sponsored mediation because the first stage of the mini-trial, with its opening statement, formal presentation of facts, and closing argument, appears more adversarial than mediation. The mediation may occur in the second stage when the panel members discuss possible settlement. One well-known case of a successful mini-trial involved Allied Corporation and Shell Oil. After five or six years of bickering over a contract dispute, Shell finally filed suit. Four years later, legal fees had consumed hundreds of thousands of dollars and pretrial discovery was not yet complete. Attorneys for both companies decided to use the mini-trial in a final effort to resolve the case without a trial. After a short hearing, the parties settled the ten-yearold dispute almost at once. 5-59 ADR Trends Professor Robert F. Cochran, in the June 1993 issue of Arbitration Journal suggested that “Lawyers who fail to present the option of pursuing alternatives to litigation may be at risk of attorney discipline or malpractice liability.” The CPR Institute for Dispute Resolution reports that some 4,000 corporations have signed a pledge to seriously explore using ADR before pursuing litigation and some 1,500 law firms have pledged to assure that their attorneys are knowledgeable about ADR 5-60 ADR Trends Med-Arb = a joining mediation and arbitration, where the parties start out in mediation, but if they fail to reach agreement the process shifts to arbitration. 5-61