Public Safety Study Town of Kiawah Island Public Safety Study Town of Kiawah I sland, SC Fire EM S Protection Services Services Needs Police Disaster Services Response Plan Specialized Units Crime & Workload Fire Station Locations Current & Future Trends in Services Training Joint ent olice Depart m I mproving d i cy an P ol s edure Proc ual Man Operations Operations Strengthening Public Safety Services Cost Analysis Assess Services Delivery Options Submitted by: Public Safety Solutions, Inc. Public Safety Management Consultants Fire/EMS/Police Division 106 Schooner Way, Suite 110 Chester, MD 21619 (301) 580-1900 Kiawah Island Staff Les Adams, President & CEO Police Fire, EMS & Dispatch Management Consultants William (Bill) Ale Fire Services Project Manager/Author for 120+ Public Safety Studies/Master Plans/Reports on Police, Fire, EMS, Communications, Emergency Preparedness Consultant in more than 130 Municipalities over 30 Years 22 Years in Fire & EMS Service (Montgomery County, MD) Chief of Operations Mary Beth Michos Fire & EMS Tom Taylor Law Enforcement Security Bob McNally EMS, Risk Analysis GIS PHILOSOPHY Provide Open & Honest Assessment SAFETY FIRST: Customer & Provider Offer Objective Approach Place Priority on Human Element Give Attention to Specific Agency Mission Consider Laws & Established Standards (OSHA, NFPA, State) Value Customer Input Remain Mindful of Customer Service Seek Out Provider Ideas Build on Strengths Relate to Management’s Concerns & Goals Offer Constructive Recommendations FIRE PROTECTION EMERGENCY MEDICAL SERVICES POLICE & SECURITY FIRE PROTECTION CHALLENGES Character of the Community • Rural population density • Clusters of tightly packed communities • Large structures • Seasonal occupancy • Expectations of residents LANDSCAPING Landscaping: heavily landscaped properties close to buildings, especially single family homes Isolation • One way onto the island • Ability to assemble an effective fire fighting force SERVICE DEMAND Call Distribution 2nd half of 2011 2012 2013 1st half of 2014 Total Alarms 101 132 173 4 478 Citizen assists 14 18 15 4 51 Medical 101 210 260 105 676 Other fire 2 12 16 1 31 Other hazard 6 28 13 6 53 Rescue 8 23 14 2 47 Structure fire 6 13 20 6 45 238 436 511 194 1382 Call Types Total Relationship of Time and Workload • 30% of incidents of incidents occur in July and August • Highest call volume occurs on Saturdays and Sundays • Peak call load hours are between 8 a.m. and 9 p.m. FIRES – RESPONSE TIMES FIRES FLASHOVER- 6 to 9 minutes Pre-Flashover • Limited to One Room • Requires Smaller Attack Lines • Search & Rescue Is Easier • Initial Assignment Can Handle Post-Flashover • May Spread Beyond One Room • Requires Larger, More Attack Lines • Compounds Search & Rescue • Requires Additional Companies rd SIGNIFICANCE OF RESPONSE TIMES Assessing The Location Of Fire/EMS Stations And Apparatus FIRES EMS 6 to 9 minutes Flashover 4 to 6 minutes to Brain Death in Cardiac Arrest CRITERIA NFPA 1710: Utilize 5 minutes *Note: Includes turnout time. Not Our Fathers’ Fires The contents of a single-family home. Now dominated by synthetic materials. Source: National Geographic Magazine Today’s Fire Environment Larger Homes Changing Bldg. Materials Open Spaces Evolving Fuel Loads Smaller Lots Inc. Voids Spaces New Technologies Faster fire propagation Shorter escape times Shorter time to flashover Shorter time to collapse Rapid changes in fire dynamics Inc. Exposure Problems New and Unknown Hazards Traditional Fire Behavior Fuel Controlled Fire Typical Structural Fire Behavior Ventilation Controlled Fire Fire Protection Recommendations 1. Implement dynamic deployment of QRVs 2. Incorporate tactical fire fighting recommendations for fires in modern structures 3. Provide incident command training for all officers 4. Require residential fire sprinklers and monitored fire detection systems 5. Conduct community education program on dangers of heavy vegetation around structures 6. Paint fire hydrants as prescribed in NFPA 291 7. Work cooperatively with fire district to meet expectations of residents and town officials EMERGENCY MEDICAL SERVICES Coverage Area • 919 Land SqMi • 372, 803 residents • Several islands with singular access • 57K+ calls for service • Dynamic Deployment • 18 units, 8 QRVs • 14 stns, 40 posts • Response goal: 8:59 • 90% of emergent calls Providers: County EMS & StJFD Demand Primary (M10) Travel Capability Back-up (M7) Travel Capability Medic 10 Reliability 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2011 2012 2012 Adj. 2013 2014 Performance • 2013/14 • Non-emergent removed • 16:09 Average • 90% within 23:29 Optional Approaches • Status quo • Dedicated County Ambulance • STJFD EMS • Island Volunteer Unit • Island Career Unit • Private Contracted EMS • • • • County EMS QRV Island EMS QRV Beach Patrol medics Island Security medics • Fire Medics • Sheriff medics Concerns • • • • • EMS System inclusion Timely Paramedic Care Transportation Stationing Capital & Recurring Costs • Staffing • Clinical Skills • Dispatch / 911 • Medical Director Oversight • Seasonality • Vehicle Maintenance • Administrative Oversight • Billing & Collections Centrally Located Station Summary Options Estimates In Thousand Dollars Concept Provider 6 FTE Vehicle Capital Operating EMTB Paramedic Staff Cost Outlay Costs Training Training Ambulance County EMS $435 $225 $62 Provided Provided Ambulance Public Safety Dept $435 $225 $24 Hired with Hired with Ambulance SJFD $435 $225 $20 Provided $22 Ambulance Private Co. $0 $0 $0 $0 Provided Provided QRV Public Safety Dept $435 $36 $84 $24 Hired with Hired with QRV County EMS $435 $36 $76 $62 Provided Provided First Responder Beach Patrol $0 $15 $84 $24 $7 $22 First Responder Security $0 $0 $84 $20 $7 $22 First Responder SJFD $0 $0 $50 $20 Provided $22 First Responder Sheriff $0 $0 $84 $20 $7 $22 Note: Paramedic Level Care Delay not solved unless staff trained to that level. Note: Training cost total based on staff of six Note: Total Station Construction Estimate of $200-$300 per square foot. Total cost $722 $684 $702 $0 $579 $609 $145 $126 $92 $126 Other Other Costs Considerations Station Not dedicated Station 911, MD Oversight Dedicated? Station Fiscal Support? Station Patient Transport Station Patient Transport Golf Cart/Seasonal Patient Transport Patient Transport Patient Transport POLICE & SECURITY LAW ENFORCEMENT WORKLOAD Traffic Accidents in Kiawah Island 2009 2010 2011 2012 2013 14 12 10 8 6 4 2 0 FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Average Response Time by Priority Level LP0 Minutes JAN LP2-Delta LP3-Charlie LP4-Bravo LP5-Alpha LP6-Omega 0:40 0:35 0:30 0:25 0:20 0:15 0:10 0:05 0:00 2011 2012 2013 Year 2014 1st half WORKLOAD OF DEPUTY SHERIFFS 104D_Alarm 131B_Traffic Audible S Acc/No Injury Patrol Request 104D_Alarm Holdup/Panic/Dures s Special Assignment 107B_Assist Agency Non-Urgent 107D_Assist Agency Urgent 104D_Alarm Burglary/Intrusion Traffic Stop 911 Hang Up/Open Line Police & Security Options & Recommendations 1. Establish position of Public Safety Director (PSD) 2. PSD to report to the Town Administrator & chair the Public Safety Comm. 3. Continue contract for Off-duty Deputy approach with County Sheriff 4. Consider contracting with Sheriff for On-duty Deputy for consistency 5. Establish goal of two deputies on-duty at all times 6. Continue the Beach Patrol contract with potential enhanced EMS role 7. Create Town Ordinance to reduce commercial/residential alarm responses 8. Consider provision of all security functions under the Town via contract or assumption of control for consistent and coordinated security function Public Safety Plan I mplementation Kiawah I sland, SC Project Timeline Schedule Page One of One 2014 Key Implementation Steps Dec. 2015 Jan-Feb. Mar-Apr. May-Jun. Jul-Aug. Sept-Oct. Nov-Dec. 2016 2017 2018 1. Review Public Safety Study for 60-90 days 2. Provide Copies of Study Report to Fire, EMS, Sheriff and Security Agency Officials 3. Clarify any Observations, Conclusions, Options and Recommendations 4. Evaluate Significance of All Findings, Issues, Options and Recommendations 5. Meet Officials and Staff of Service Provider Agencies to Discuss Implementation Strategy 6. Initiate Process to Develop Fire Protection Implementation Plan 7. Initiate Process to Develop EMS Implementation Plan 8. Initiate Process to Develop Sheriff Implementation Plan 9. Initiate Process to Develop Security Implementation Plan 10. Various Implementation Work Groups Develop Options and Recommendation Priorities 11. Various Implementation Work Groups Continue Implementation Efforts 12. Town Determines Internal Options and Recommendations to Implement Legend Start Ongoing Part of Project Completion 2019 Recommend Public Safety Services THANK YOU