A Landscape Analysis for: John Coyle Emily Dixon Nicole Dujardin REICenter.org analysis Table of Contents Executive Summary..............................................................................................3 Competitor 1: Iowa State University........................................................................................4 Content/Functionality.........................................................................................4 Strengths...........................................................................................................6 Areas for Improvement......................................................................................6 Competitor 2: Penn State .................................................................................7 Content/Functionality.......................................................................................7 Strengths.........................................................................................................9 Areas for Improvement....................................................................................9 Competitor 3: University of Michigan............................................................................10 Content/Functionality.......................................................................................10 Strengths.........................................................................................................12 Areas for Improvement....................................................................................12 2 REICenter.org analysis 3 Executive Summary This landscape analysis was conducted as research for the MSU EDA University Center for Regional Economic Innovation. The goals of this analysis are to demonstrate the competitors that produce similar content, in order to more effectively exhibit their organization’s content strategy. The three competitors that were observed are: Iowa State University Extension and Outreach Penn State Community and Economic Graduate Program University of Michigan Economic Development Each of these competitors provides commonalities in the core theme of their content, which is economic development. They all use diverse grouping, formats, and systems in the context of how their content is viewed and used. Further assessment of these formats and systems will most likely prove helpful in determining the analysis of content for the REI Center. There are certain functions that are used amongst the three organizations that are successful in executing the content, which would most likely benefit REI if they included these in their website. News feed and news page About page Contact page Events Faculty Social media links–Facebook, Twitter, and YouTube Slogan for the organization REICenter.org analysis 4 1. Iowa State University: http://www.extension.iastate.edu/community/ Iowa State University Extension and Outreach helps carry Iowa State’s land–grant mission beyond campus, in order to be the university that best serves its state. With Iowa State University, they embrace the land-grant philosophy of: access to highquality education, research applied to the needs of Iowa, the nation, and world, and finally, extended knowledge to strengthen Iowa’s economy and citizens’ quality of life. Content/Functionality Content Pieces Events o Conference planning o Upcoming conferences Community Economic Development highlights News articles/ news feed Publications o Popular products o Booklets Disaster recovery articles Topics o Business and industry REICenter.org analysis o Environment o Crops o Home and family o Food nutrition and health o Farm management o Finances o Livestock o Yard and garden o Kids and teens Community Economic Development Topics o Business and industry o Community design o Leadership o Local government o Families and communities o Economic development Annual reports Social media updates o Twitter o Facebook o YouTube o Pinterest o Blog o Hotline Technology Used Microsoft Content Management System Frames o Community based Database–driven Google analytics Local storage Session storage Use of cookies to follow traffic Search extension Message boards Mail RSS feed Tags Social media o Facebook o Twitter 5 REICenter.org analysis o o o o Store o o o o 6 YouTube Pinterest Blog Hotline Sign-in account Engine to sort products that are for sale Receive emails for sale Secure shopping cart Strengths The main strength of their website is the accessibility of their content. They provide a search extension that makes it very easy to look up any specific information, since the site is really content-heavy. There are grouped sections that tell you exactly what you will be clicking on, in having this; it does a nice job of identifying the information that is stored through that link. Areas for Improvement The areas for improvement pertain mostly to the navigation of the site. If you click on any of the navigation tabs at the top of the page, they will direct you to a new page and location. That new location does not provide the navigation tabs that are available on the main page of the site. With this result, it makes it fairly easy to get lost on a different location of the website without much identification of where you have landed or that you have left the “main” page. This forces you to click back a page or two, which does not always land you back to where you started, for that matter, the home page. This is a major inconsistency, and makes it less effective and usable to the users of the website. Since the site is so content heavy, the website was created in order to store that amount of content in the most effective and organized manner, which was to branch off other sites from their main site, which in the end, creates issues for the navigation. REICenter.org analysis 7 2. Penn State: http://aese.psu.edu/graduateprograms/cedev The Community and Economic Development Graduate Program provides individuals with the knowledge and skills to work with citizens and leaders to establish and maintain viable communities and community organizations. These offerings are designed to meet the needs of community and economic development practitioners and those aspiring to work in this area. Content/Functionality Content Pieces Research o Publications o Projects o Research centers o Research areas About Upcoming events Extension o Problem-solving assistance Alumni REICenter.org analysis o Giving to the college o Events o News o Scholarships/endowments Faculty o Contact information o Image Graduate programs o Graduate program news o Community and economic development o Family and health education o Student resources Student resources o Student news Articles Published pieces Majors and Minors Social Media posts o Facebook o Twitter o Gmail + Style sheets and scripts Technology Used Google content management system Data-base driven Graph-protocol for Facebook Cookies to track pages and traffic Local storage Session storage Search bar extension o Search options for: Search this section Search this site Search college Search Penn State Social Media o Facebook Recommendations link to Facebook o Twitter o Gmail + Mail 8 REICenter.org analysis 9 RSS feed Print option News archive Strengths The Community and Economic Development Graduate Program provides very effective access to their content for the users. The content is distributed into specific sections and locations for students, faculty, alumni, and prospective students. Each of those sections then contains their own news feed, articles, and information that is either for or about that specific group. The other main strength of their website is the navigation through pages. Unlike, Iowa’s where if you clicked on a link you would be transferred to a new page, the links keep you within the same location of the site. Areas for Improvement An area on the site that they could improve upon would be the news on their landing page. They do a great job in presenting the news on a news feed, by providing it on the main page, (making it the first thing you see) including subsections of the news feed for each the alumni and students, however, the upcoming and current events get lost on the page, behind the news. The reason this should be improved is because, the upcoming and current events is almost hidden on the page, and the content that is provided in the upcoming/current events is pertinent to their organization and their users. The news however, is an important component for the organization to provide but it does not always pertain directly to their organization, like the events do. It would be more effective to have the upcoming events and current events in place of the news feed, as they are more of a direct link to the organizations needs. REICenter.org analysis 10 3. University of Michigan: http://innovate.umich.edu/economicdevelopment/ U-M Economic Development provides an environment that nurtures innovation and entrepreneurship. At U-M, researchers have many opportunities to work with colleagues in other fields to advance knowledge, solve challenging problems, and create marketable products. They are committed to a vision of university innovation and entrepreneurship that connects with the community, advances the economy, and creates prosperity. Content/Functionality Content Pieces Economic development o University Research Corridor (URC) o Michigan Corporate Relations Network o Institute for Labor, Employment, and the Economy REICenter.org analysis Business Engagement o The Business Engagement Center Facebook posts Twitter posts o Office of Research and Sponsored Projects Proposals Polices Scholarships Annual reports About information Procedures Entrepreneurial programs o Degrees o Entrepalooza (annual conference) Biographies Registrations Patents and licensing o Research and sponsored projects About Hall of fame o Image o Blurb Fast facts Students o Programs News and Events o What’s new? o New proposals o Current events o Media coverage o Features Social media posts o Facebook o Twitter o YouTube Technology Used Word press content management system o SEO plug-in 11 REICenter.org analysis 12 Data-base driven Local storage Session storage Slide-shares o Profiles o Fast facts o Hall of fame o Images for design RSS feed Social media o Facebook o Twitter o YouTube Links o “More information” o “Read here” Search bar Strengths Their website provides many positive attributes. 1. Design/layout The design of their website is inviting. It has a simple and clean layout that offers a lot of content in a well-stored way. They provide extension links such as “read me” or “click here” in order to keep the site looking clean with minimal content. 2. Navigation The navigation system has many depths to it. It is able to navigate through different pages and sections with no more than two clicks, with one click to go back. There were no dead links found, including all of the extensions and projects that directed you away from their site. Areas for Improvement The main function that could improve their site would be to add some form of contact page or email link. They lack any form of contact information other than their social media links. This can cause potential problems if a user cannot use one of those platforms. They could improve the effectiveness of their site by simply adding a contact tab or email icon next to the social media. Not one area of the site contains names, REICenter.org analysis 13 emails, phone numbers, or a location to their organization, not even under the faculty and staff section. The lack of contact information makes it extremely difficult to get a hold of the department, or someone who may have questions.