Kraft Foods
Information
Systems
A World of Opportunity...
Agenda
 Introductions
 Role of Information Systems
 A Day in the Life of a Kraft IS Professional
 Training Opportunities
 Overview of Kraft Technologies
 Career Planning and Development
 Work Place and Work Life Balance
 Summary
 Questions
Who is Kraft?
 The Largest US-based Packaged Foods Company in
the World
 The Only Food Company That Provides Food For
Every Eating Occasion-Breakfast, Lunch, Dinner,
Snacks, Beverages and Desserts.
 120 Well-known Brands in the U.S.
32 of Them Account for $100 Million or More in
Sales.
Four of Those Each Have Sales of Over $1 Billion Kraft, Post, Maxwell House, and Oscar Mayer.
 Recent Acquisitions
Boca Burger, Balance Bar and Potentially Nabisco
Tony Pastorino
 Background
Graduated Indiana University - May 1996
 Education
CIS Major
 Work Experience
Kraft Foods Sales and Customer Service Systems 1996 - 1999
Kraft Foods Procurement Systems (E-Procurement
Div.) - 2000
Responsibilities
- Tony Pastorino
 Team lead - Kraft On-Line Sales Transaction
Reporting System
 Project Lead - Intranet based Trade Deal
Customization and Payment Authorization System
 Team Lead - Supplier Integration for Ariba 6.1
indirect materials purchasing project
 Project Lead - Ariba 7.0/SAP integration project
(payment and plant maintenance)
Renee Ouellette
 Background
Graduated Indiana University - May 2000
 Education
CIS Major
 Kraft Foods E-Commerce Gateway Services
Responsibilities
- Renee Ouellette
 Migration to 4020/4030 EDI Standard
Upgrade EDI standards from version 4010 to 4020
 Rollout of different Kraft plant and warehouse
locations on to Private Fleet software
 Migrate trading partners from mainframe to UNIX
connect mailbox platform
offer trading partners alternative transport
mechanisms (Async, Internet)
Kraft’s Goal of
Undisputed Leadership
 To be the Most Respectable, Most Reputable
Consumer Conscience Food Manufacturer
 This Goal Can Only be Achieved With the Help and
Dedication of Each Individual Kraft Employee
“We each can influence how our company is viewed by one or
more of our key constituencies – consumers, customers,
competitors, employees and investors. And without
question, we all have a part to play in delivering the
promise of undisputed leadership.”
- Bob Eckert, Former CEO
Role of Information Systems
 IS Professionals at Kraft Provide the Technology and
Information That Help Make More Timely and
Strategic Business Decisions, Improve Business
Results and More Efficiently and Effectively Manage
Kraft's Work Processes
 Kraft Foods IS Staff Totals Over 1000 People
 Approximately $200 Million is Spent Annually on the
IS Function
Supporting the Business
 There is a Systems Group That Supports Each of the
Business Functions.
KF Canada
Division
Sales
Consumer
Operations Technology
Corporate Insights & Comm.
Research
• Beverages & Desserts • Corporate
• New Meals
• Manufacturing
• Enhancers
Facilities
• Cheese
• Kraft Canada
• Maxwell House & Post
• Info. Tech.
• ISS
• Planning
• Human Resources
• Finance
Application Development
 Application Development Professionals
Participate in Designing, Coding, Testing,
Implementing and Supporting New Systems
Use Technologies/Languages Such as ERP’s, COBOL,
Visual Basic, JAVA etc.
These Systems are Used to Support the Various Kraft
Business Functional Areas
Information Technology (IT)
 Provide the Data, Tools and Capabilities to Deliver
Core Information Services
 Support and Expertise in Such Areas as:
Operating Systems (Unix, MVS, AS400, NT)
Internet Technologies
Database Administration (DB2, ORACLE)
 These Positions Tend to, but Not Necessarily,
Support Cross Company Projects or More Than One
User Group
What To Expect
 Responsibilities Often Cross Both Application
Development and IT Professional Positions
 Main Objective is to Support the Business
Supporting the Client on an Adhoc Basis
Supporting Applications, Vendor Software and
Systems
 Managing Small Projects
 Early Responsibility/Visibility/Impact
 Making a Difference from the Outset
Training Opportunities
 On-the-Job Training
Day to Day Knowledge Sharing
Hands on
Self Teaching
 Classroom Training
Kraft Instructed
Vendor Instructed
 In-depth Business or Technical Training
Brown Bags and Seminars
Courses for Client for a Broader Understanding of the
Business
Training Opportunities Cont’
 Minimum of 10 Kraft Education Unit (K.E.U.) are
Required per Year
 Project Management Certification
Managing Projects in Organizations
George Washington University Courses Taught
On-Site
 Kraft Foods Education Assistance Program
Technology Infrastructure
 Shift from Mainframe to Client Server and AS/400
Platforms
 Increase Use of Intranet/Internet Technology
Recent Development of E-Commerce Division
Increase in Development of “Web Based”
Applications
 Overall Reduction in the Number of Languages
Supported
 Expansion of Database Environment to Leverage
Data Warehousing Technology
Career Planning All Things Considered
 Your Interests
Technical vs. Business Track
Platform of Interest
Corporate Function vs Business Unit
 Your Development Needs
MAP Rating Process
Mentor Programs
Kraft Core Competencies
 The Company’s Needs
Key Success Drivers
Business Changes
Work Place
 Work Out Facilities
Inside Gym and Outside Track
Basketball, Volleyball Tournaments, Aerobics Classes
Golf League, Bowling League, Running Club
Laundry Service
 Company Store
Discounted Foods
Film Processing
Gift Packages
 Dry Cleaning Services
Work Place
 Travel Services
Corporate and Personal Travel
 Health Services
Flu Shots
Cholesterol Screening
 Credit Union
Personal Banking
Competitive and Low Rates for Loan and Leases
In Summary
 Career Paths within corporate IS are diverse
 Corporate technology is rapidly changing
 Corporate IS professionals have a direct impact on
the business
 Opportunities are always changing
Come Check Us Out...
WWW.KRAFTFOODS.COM
Questions?