0 CALIFORNIA STATE UNIVERSITY MONTEREY BAY 17-Mile Driving School Driver Education e-Training CAPSTONE Report Submitted in partial satisfaction of requirements of the degree of MASTER OF SCIENCE in Instructional Science and Technology Jill Sweet December 12, 2012 Capstone Approvals: (At least one advisor and capstone instructor should approve) ___________________________ ___________________________ _____________ Advisor Name Signature Date ___________________________ ___________________________ _____________ Capstone Instructor Name Signature Date 0 1 Table of Contents Executive Summary....................................................................................................................................... 3 Introduction .................................................................................................................................................. 4 Background ............................................................................................................................................... 4 Current Performance Levels ..................................................................................................................... 4 Problem Description ................................................................................................................................. 5 Learner Analysis ........................................................................................................................................ 5 Expected Learning Outcomes ................................................................................................................... 6 Literature Review .......................................................................................................................................... 7 Solution Description.................................................................................................................................... 10 Task Analysis ........................................................................................................................................... 10 Proposed solution ................................................................................................................................... 12 Instructional Gap..................................................................................................................................... 12 Applied Learning Theory ......................................................................................................................... 13 Media Components and Delivery ........................................................................................................... 16 Methods/Procedure.................................................................................................................................... 17 Completion Process .................................................................................................................................... 17 Resources .................................................................................................................................................... 18 Timeline/Progress Report ........................................................................................................................... 19 Evaluation and Testing Plan ........................................................................................................................ 20 Formative Evaluation .............................................................................................................................. 20 Summative Evaluation ............................................................................................................................ 21 Final Thoughts ............................................................................................................................................. 24 Appendices.................................................................................................................................................. 26 Appendix I: 17-Mile Driving School Usability Survey ............................................................................. 26 Appendix II: Facilitator Notes ................................................................................................................. 31 Appendix III: Survey Results ................................................................................................................... 33 Appendix IV: Explanation of Outliers ..................................................................................................... 34 Appendix V: Percent correct of pre and post-test responses ................................................................ 34 Appendix VI: Slide Review Reporting ..................................................................................................... 35 Appendix VII: Pre and Post-Test Scores ................................................................................................. 36 Appendix VIII: Improvement Reporting ................................................................................................. 37 1 2 Appendix IX: Unit 5 Pre-Test .................................................................................................................. 37 Appendix X: Unit 5 Post-Test ................................................................................................................. 43 References .................................................................................................................................................. 50 2 3 Executive Summary The information that follows discusses the 17-Mile Driving School (17MDS) Project. The goal of the project was to enhance the current program by moving some of the face-to-face content to an online delivery system; thereby creating time to deepen instruction with the addition of driving simulation and assessment. Due to the extremely high collision rates among the 15-17 year-old target audience, instruction must be engaging, thorough and effective. For engagement, learners interact with the curriculum throughout the course by clicking rollover images, experiencing video, and hearing from an appealing avatar. The client/subject matter expert (SME) reviewed the curriculum, based on the requirements of the California Department of Motor Vehicles (DMV), to ensure that all necessary instruction was included within each module. In an effort to ensure the effectiveness of the training, learning theory has been applied to module design and assessment. Learning outcomes are detailed in a table, organized by unit. These outcomes are based on content standards provided by the DMV. The SME provided the designer with text and audio of the required curriculum. Using these resources, the designer created interactive slides in Adobe Captivate. Weekly progress was shared with the client using email to attach the current version link of the unit and to ask questions. Feedback from California State University, Monterey Bay (CSUMB) faculty was also used to improve the project regularly. The project was completed in stages according to the schedule included in the timeline section of this document. Two unit modules were completed by November 12, 2012. 3 4 Introduction Background 17MDS is a DMV accredited driving school. Kristen Kellermyer, the owner, has been teaching driving courses since 2003, is credentialed by the California Department of Education and founded 17MDS in 2009. Currently, the 17MDS Driver Education Course is taught face to face in a 4-day course, for 6 hours each day. The course is designed to reduce the extremely high crash rate for novices in their first years of driving. A combination of in-class instruction, self-study and parental involvement give participants an opportunity to gain experiences that enable the driver to recognize and deal with hazards of the roadway environment. High quality instruction is a priority in designing each component of the course experience, for both the educator and parents of the learners. Current Performance Levels The current classroom program provides DMV approved curriculum and some interactive driver training simulation. This provides learners with “behind the wheel” experience to help them gain risk awareness and confidence in a safe classroom environment. The driving simulations provide students with a variety of authentic driving situations for the students to experience in a stress-free and safe environment, which the client has found to be extremely effective for teaching students. Presentations by police officers, doctors, teens, insurance agents and mechanics are also part of the instruction. Upon successful completion of the driver education classroom session, the new driver is issued Driver Education Completion and Driver Training Enrollment Certificates. 4 5 Problem Description The problem with the current course is that the time needed to fulfill the DMV required curriculum prevents an increase in time for additional driving simulation and formal assessment. These time constraints have limited the learners’ experiences taking written driving tests, and informing them of content areas in need of further review. The client would like to have the flexibility of adding these improvements to the course, without compromising any curriculum, or quality education standards. Learner Analysis The “typical” driver education student is 15-17 years old. During this stage of development, they view themselves as capable of handling adult responsibility and do not understand, even sometimes, resent, when treated as a child. At this age, there is a need to understand the “purpose and relevance of instructional activities.” (Pennington, 2008). By this stage, these learners are better able to solve problems and understand the long-term effects of their decisions. However, they tend to use these skills inconsistently (AMA, 2001). Furthermore, it is expected during this time period, that rules will be questioned and challenged. They want more control over their life, and are both excited and overwhelmed about the responsibilities in their near futures; including the driving privilege. Furthermore, teens within this age group have a much higher mortality rate than younger children, and the leading cause of death and injury is motor vehicle accident. According to the client, the typical 17MDS student has reliable access to a computer and the internet. Furthermore, skill difficulty with an internet-based course is not anticipated, in 5 6 that many of the students research their driver training courses online. To assist the learner in assimilating to the course, design principles have been included such as contrast, repetition, proximity and cues. While the types of tasks are repetitive, their location on the page is adjusted to gain practice in the visual scanning skills needed for safe driving. Expected Learning Outcomes The DMV has divided the required curriculum into ten units, with 15-30 standards within each unit. As an accredited driving school, 17MDS is required to cover all of the standards in the driver education course. Standards published by the DMV are included as a link in the Reference section of this document. Learning outcomes of all course units are described in the table below. Two units will be developed for the Capstone project including units one and five.* Unit 1* 2 3 4 5* As a result of this unit, students will be able to… -Navigate through the course modules -Discuss the general responsibilities associated with driving. -Define the meaning of a driver license. -Restate the importance of driver education. -Explain physical and psychological issues of the driver; including vision, hearing, emotional state. -Discuss the effects of alcohol and drugs. -Distinguish the natural forces acting on a vehicle while stopping, maneuvering, and during a crash. -Explain why certain features of a vehicle and maneuvers mitigate the effects of crash forces. -Interpret the purpose and meaning of traffic signs, signals, and road markings. -Restate the laws for obtaining a driver license, registering and owning a vehicle. -List the procedures for obtaining a driver license, registering and owning a vehicle. -Discuss the scope and general content of the California Vehicle Code. 6 7 6 7 8 9 10 -Describe a vehicle’s main systems and components in terms of their purpose, safe and legal use, maintenance and certain economic considerations; including vehicle purchase issues. -Outline the impact of the automobile on society. -Explain the rules of the road and safe driving practices. -Classify issues dealing specifically with city and urban driving, rural driving, and freeways. -Examine the causes of accidents and how to prevent them. -Explain defensive driving, financial responsibility, and accident reporting. -Describe issues related to sharing the roadway with other vehicles, pedestrians, and animals. (Including motorcycles, large trucks, emergency vehicles, school buses, construction equipment, trolleys and trains. -Explain the effects of alcohol and drugs on driving performance. - State how the law treats driving under the influence. -Discuss how to avoid accidents involving alcohol and drugs. Presenting a portion of the course content in the interactive course modules, and the addition of the driving simulator in the classroom satisfies the AAA recommendation for greater use of technology use for instruction. Assessments provided in the module will inform both the instructor and the learner on learner curriculum weaknesses for further review and study. Ultimately, the desired outcome is a minimum passing score of 38 on the written provisional driver license exam. Literature Review The AAA Foundation for Traffic Safety has created guidelines for evaluating driver education programs using standards revised in 1999 by the Road Safety Educators’ Association for consideration of driver education school accreditation. The standards associated with the curriculum and training, and a discussion of their application in this project are as follows: 1. A clearly stated rationale (including a clear conception of the learner, society, and the subject matter as well as a statement of the educational goals) 7 8 A learner analysis has been presented in this document. Society is addressed using a video of experienced drivers discussing teenaged drivers. Furthermore, some teenaged driving statistics are discussed in this document. The curriculum used in the module is based on the DMV published requirements. Clearly stated learning objectives, based on DMV requirements, are presented early in the module. 2. The context of the course (level and subject matter) The course has been designed to using the DMV published curriculum and presented in a way that is appealing to the learner in the forms of developmentally appropriate language and course design. 3. The content of the course (validation information) 17MDS is a DMV accredited driving school, which indicates that the content included in the course meets the approved requirements. 4. A comprehensive list of intended learning outcomes Each module contains a slide with the learning objectives for each unit. In addition, they are specified in the Expected Learning Outcomes section of this proposal. 5. Location of where/how the course will be given The portion of the course addressed in this proposal will be completed outside of a faceto-face classroom environment. Students will access the course from a computer equipped with the internet, and locations will vary. 6. Course format (marrying content with teaching style) The client for this project is also the instructor of the course. Because she discerned this would be an effective solution to the difficulties faced with time constraints, and that the client has participated in the design and subject matter of the course, it is reasonable to expect that the course will complement her existing program. 7. How the candidates are to be evaluated, either a letter grade or a percent Each module ends with a quiz on the content presented in it. Students will be required to score at least 90% on the quiz in order to continue to the next module. Many of the quiz questions have been provided by the DMV. This provides the learners with experience answering authentic driver license test questions and were used by the designer and SME as an assurance that the content of the course supports the learners in passing their DMV test. 8 9 (Road Safety Educator’s Association, printed by AAA, 2008) The AAA Foundation, following review of a teen-driver fatality, published the following recommendations for general driver education course improvement: 1. Greater use of technology for teaching and testing knowledge and skills in general, as well as hazard identification in particular, in a self-paced, individualized, automated way. 2. Greater use of decision-making theory and learning theory to modify risk-taking styles and to demonstrate consequences of risky decisions. 3. Development of tools, models and instructional materials to promote parent involvement in driver education. (AAA, Teen Driver Safety) The DMV maintains a YouTube channel that includes short videos aimed at student drivers. Computer graphics and authentic road situations from the videos are useful additions to this course, however, using the videos, alone is ineffective in that they are difficult to navigate and no certificate for permit eligibility is offered for their viewing. Recent research also suggests that parent education and parent-teen contracts and interactions about driving are having positive effects on the safety attitudes and behaviors of newly licensed, teenaged drivers, (Lonero, 2008). The designer suggests consideration of a unit devoted to parents that includes information provided by Automobile Club and the National Institute of Health. A face-to-face interview of a recent, non-17MDS, online driver education graduate revealed that the online course taken was not engaging, and provided no feedback for incorrect quiz answers, (Sweet, 2012). Preliminary slides and audio were made by the client, working with a personally known designer. The first “draft” of the project included PowerPoint slides with background audio. 9 10 Since contact was made with California State University, Monterey Bay (CSUMB) Instructional Science and Technology Department, the text was edited and interaction and assessment were added to the slides. The goal of this project is to provide driver education students with a thorough, differentiated learning experience of the highest quality possible. Limiting the text and narration as much as possible, without sacrificing necessary content and the inclusion of age-appropriate visuals, videos, applied learning theory and interactions within the module maximize the potential for learning engagement and success. Solution Description Task Analysis As a result of completing the first unit, students will be able to successfully navigate through the course modules to access all curricula embedded in the slides. Each subsequent module will provide instruction for achievement of the unit’s learning using similar researchbased design principles including contrast, repetition, alignment and proximity, as well as applied learning theory. The course content is as follows: Unit 1 I. II. III. IV. V. Driving: A privilege, not a right A. Driver license, what it means to you and others Vehicle operation is a serious responsibility A. Vehicles are weapons B. Parking is part of driving Obeying the literal interpretation of the law A. Importance of everyday laws B. Stop and Yield signs The key to safe roadways A. Pedestrians B. Common courtesy Importance of driver training 10 11 A. Help you learn the skills, knowledge, and attitudes needed for greater safety B. Lowers your chances of being involved in costly, injurious, or deadly accidents C. Reduces the costs of law enforcement, property replacement Unit 5 I. II. III. IV. V. VI. Vehicle Code A. Vehicle Code contains important additional laws that you must know if you own or operate a motor vehicle B. Code contains laws regarding the ownership, sale, operation, and maintenance of vehicles and trailers C. Requires DMV to license and/or inspect the operations of various driving and vehicle related entities D. The California Vehicle Code contains the laws and regulations governing the licensing process, the expiration, renewal, suspension and revocation of a driver license E. Specifies towing regulations F. Specifies hazardous materials transportation Types of driver licenses and permits A. Different types and classes of licenses and instruction permits are required and issued for different types of vehicles B. Different types of licenses and instruction permits are required and issued for young drivers Provisional driver license A. Restricted hours B. Restricted passengers C. Testing requirements – written D. Testing requirements – behind the wheel Licensing Process A. Requirements B. Vision Test C. Fees After licensing A. Renewals B. Suspensions/revocations C. Traffic violator school D. Drugs/Alcohol E. Traffic stop procedure Auto ownership A. Registration B. License Plates C. Change of Address D. Accident Reporting E. Liability 11 12 Proposed solution The proposed solution was to develop a blended online and face-to-face course that is internet accessible, and can be started at any time. Closed captioning was included to make the course available to hearing impaired students. The rationale behind this proposed change is that moving some of the instruction online will create face-to-face time for driving simulation and formal assessment, without increasing the face to face requirement, as the learners will complete the modules at home. Each online unit is designed for students to complete without the assistance of an instructor. Students can decide when to complete the modules, however, a minimum score is required in order to gain access to the subsequent module, and the driver training course certificate will not be awarded until all modules and the in-person classroom hours have been completed. Instructional Gap In order to fill the instructional gap, the client and designer created online modules for presenting course content outside of the classroom. In order to accomplish this, the designer and client worked together to pare down the DMV curriculum text, add interactivity and assessment to the course to present the material in a visual environment that engages the learner. For this Capstone project, two units of 20-60 slides each were created. Instructional theory was applied that considers learner characteristics and the instructional objectives. Instruction and Learner Performance standards published by the International Association for K-12 Online Learning (iNACOL), Quality Online Programs were also applied, with emphasis on those associated with student access and assessment. The link to the standards is provided in the Reference section of this proposal. 12 13 Applied Learning Theory Consistent with the course development recommendations published by AAA, Teen Driver Safety, research-based learning theory was applied to the development of this project. The primary theory applied is Cognitive Development Theory (CDT). Recent brain research principles and a small amount of Behaviorism and Social Learning Theory are also present in the rationale for some design choices. Due to the complex and unpredictable nature, characteristic of the target audience, it was crucial to select a learning theory that considered learner characteristics. The CDT does so, by articulating stages of learning capability. According to the CDT, the target audience is predictably in a “formal operational stage,” which means that they can “reason from hypothetical to concrete,” (Gredler, 2009). This assertion is vital to the success of the learning objectives, in that the physical well-being of the learner (and the other drivers he/she encounters) relies on the ability to apply learning from the course to authentic driving experiences. Road sign images can be recognized, and video driving situations can be imagined in authentic context. Cognitive Development Theory identifies physical environment as one of four components in the learning cycle. (Neuroscience uses the term “sensory input.”) This is what enters the brain to be processed (sight, sound, touch, smell and taste). Both the physical and virtual learning environments were considered during the design of the project. Because the course will be completed in their home, distractions are likely to be present; such as televisions, music and family members. Each slide of the course includes interactivity or other engagement strategies such as video, audio and images to assist the learner in remaining focused on the 13 14 instruction. Audio content prevents the learner from listening to music or the television while completing the course if they want to pass the quiz at the end of the module. Rollover boxes of text and audio keep the learner physically connected to the module. The concept of schemas requires the consideration of learners’ prior knowledge and seeks to build on that existing foundation. The entire curriculum presented in this unit builds on existing schemas. The learners have seen road signs, but, perhaps, never fully understood their meaning. Learners may be excited about the perceived freedoms of the driving privilege, but may have not fully considered its consequences. The course adds to the learners driving schemas by communicating a new perspective – that of the driver. Furthermore, self-reflection is present in some informal questions presented to the learner. These provide the learner with a learning structure which allows them to unconsciously locate and articulate their existing schema; placing them in the mental position for assimilating and accommodating. Furthermore, immediate feedback is provided for both the informal questioning and required quizzes. Learners are unconsciously motivated to seek equilibrium when new information is presented that challenges their existing schema. For example, two common misconceptions of driver education students are that most accidents occur on the freeway and that parking is not a part of driving. The course begins with a video of experienced drivers expressing their opinions of teenaged drivers. Because it is not uncommon for teens to believe they “know it all,” this will challenge their existing schema, and motivate the learner to seek the new information needed to re-achieve equilibrium. 14 15 “Stress and threat affect the brain, and it is influenced differently by peace, challenge, boredom, happiness, and contentment. Anything that affects our physiological functioning affects our capacity to learn, (Caine, 1990). One example is a slide that discusses where and why most accidents occur. An admonishment by the avatar at the end of the slide, “Choosing to stop completely can mean the difference between life and death,” is accompanied by an image of a roadside grave. The warning is delivered in a subtle way to influence a minimal amount of stress, as opposed to a photo of a dead teenager at the scene of an accident which would cause a high level of stress, thereby, possibly impeding learning. The social influences in the online portion of the course were considered using Bandura’s research on the desire to imitate, or not imitate, based on the learner’s perception of the “model.” In this unit, “Darla Driver” was created to provide much of the audio. Darla is slightly older than the learner and she is dressed like a young adult in order for her to have a peer influence. She is not an older adult “preaching” to her students, nor is she a cartoon animal that would seem silly by the learner and not taken seriously. She dresses in “trendy” clothes, as well. Subsequent units may have different avatars, with similar characteristics. For driving “don’ts”, the models are not presented in an unattractive manner. They do not appear smart or responsible, which, according to theory, decreases the likelihood of their actions being repeated by the target learners. Behaviorism is also present in the project with the form of quizzes. The fact that a learner’s failure to pass the quiz denies access to the next course module, until the current quiz is passed, aligns with the theory. Passing, on the other hand, allows the learner to proceed to the next module. This is the desired, or pleasurable, outcome of the learner’s action, which is 15 16 likely to reinforce the behavior that caused the positive result. If, however, the student does not pass the quiz, he is required to review the course, and re-take the quiz. This is not the desired outcome. Furthermore, each formal quiz response triggers feedback. If the question was answered correctly, positive, encouraging feedback pops-up. When an incorrect response is submitted, feedback appears that informs the learner the response was incorrect, and directs the learner to the slide in need of review. According to the theory, the learner will be more motivated in the future to make changes to their actions in an effort to elicit the desired outcome. While subtle discomfort may exist with this approach, the design was intended to emphasize positive consequences, rather than the negative. Three other examples of the theory also exist in the “body” of the module. In the first slide, teen drivers are described unfavorably by seasoned drivers. In this case, the students in the course are being “punished” for the actions of others. Learner characteristics predict a motivation to change the reputation of teen drivers to affect a more favorable impression to others. In addition, two slides include informal questioning of the learner’s knowledge of driving. While no actual consequence exists if the learner is unable to answer the questions correctly, an incorrect response does not produce the same positive feelings associated with a correct answer. The typical target learner of this course possesses an unconscious desire to be “right.” Media Components and Delivery The media components used in the Captivate project are video, voice/musical audio and images. Voice audio files were recorded by the client as .bip files and were edited in Audacity then inserted in Captivate. Some video was obtained and sent by the client to the designer, and some video clips from the DMV YouTube channel were converted to .flv using YouTube 16 17 Downloader HD. The text, audio, video and images were selected and embedded to add interactivity for engagement of the learners. When necessary, image alterations were made using Adobe Photoshop. Final versions of the completed units were uploaded to the CSUMB server. The avatars used in the module were created at Voki.com using the audio files supplied by the client. The avatar videos are recorded using CamStudio Recorder as .avi files and converted to Flash by Adobe Media Encoder to be compatible with Captivate. Due to unreliability issues with Captivate quiz reporting, the quiz in the module is used as practice for the learner. After taking the practice quiz and reviewing the slides, the user is presented with a link that closes the module and opens an identical quiz in Google Forms. When submitted, the quiz responses are automatically recorded in a Google Spreadsheet that is accessible by the client for tracking student progress. Methods/Procedure Completion Process Using Adobe Captivate, design principles and the learning theories discussed in this proposal, the course units transform the DMV curriculum text into an interactive experience. Features of the project include video, audio, interactive images and assessment. Each module begins with an attention-getting video. Each unit’s text slides, audio and video, were imported by the designer into Captivate and interactions in the form of click and rollover boxes were added. Audio training utilizes the client’s voice recordings but is delivered by an age-appealing avatar. Each module is designed to be completed by the learner without the assistance of an instructor/trainer. While the background and interaction types remain consistent among all 17 18 units, some cues are embedded. For example, on slides with voice and/or video, an ignition sound plays when the slide is complete. Unit section slides include background music to alert the learner that the content focus is shifting. Learner engagement strategies include informal question slides to gain attention and to activate prior knowledge. Following attempts at answering these questions, the learner will receive textual feedback that congratulates them for answering the question correctly, or directs them to the slide number to review before re-taking the quiz. A table of contents has been included to provide ease of navigation for the learner. Their success is measured by assessment in the form of quizzes. The quiz questions were obtained from the client and from the DMV sample questions provided on their site. A variety of question types are presented, including true/false, multiple choice and fill-in-the-blank. Quiz results are reported to the client via Google Forms in order for the client to track learner progress. Learner expectation of the quizzes will supply an additional degree of attention. Progress on the project aligned with the timeline following this section. It was expected that progress would gain momentum following designer’s mastery of the skills needed to complete the project. The first unit was used as a “template,” to ensure consistency throughout the units. Resources The resources needed to complete this project were time, software, technical skills, subject matter expertise, test subjects and test subject compensation. The designer allotted six hours each week and submitted progress to the client usually on a weekly basis in order to obtain subject matter accuracy and design feedback. Software resources had already been 18 19 purchased. Software assistance was obtained by the designer from a training resource (Lynda.com), peers, faculty and other web resources such as Adobe Help and tech blogs. Subject matter expertise was provided by the client, and design support was obtained from faculty and peers. Usability tests and surveys were completed by volunteer teenagers, known to the designer, and compensated $10 for their participation. The technical skills required to finish the project were working knowledge of Adobe Captivate and Photoshop, as well as the ability to post the product to an internet server. These skills were acquired in the Multimedia Instruction course. Video and audio recording and editing skills were also needed. These were obtained from participation in the Multimedia Tools: Audio and Video course. Timeline/Progress Report Deliverable Date Range, 2012 Unit 1- First Draft February 1 – March 10 Unit 1 – Final Draft March 11 - April 29 Unit 1 - User Testing May 2-7 Unit 1 – Usability Evaluation May 8-11 Unit 1 – Final Edits May 12-15 Unit 1 - Completed May 15 Unit 5 – First Draft June 5 - July 31 Unit 1 – Learning Assessment July 21 - 25 Unit 1 – Data Analysis July 26-31 Unit 1 – Add Additional Narration October 6 19 20 Unit 5 – Final Draft to client November 12 Unit 5 – Learning Evaluation November 20-25 Unit 5 – Final Edits December 1-5 Final Version Uploaded December 7 Project Completion December 7 Evaluation and Testing Plan Formative Evaluation According to the timeline discussed in this proposal, a usability test was conducted for the first unit module with the objective of identifying hardware and design usability issues. Six subjects were used for usability data collection. The learner characteristics matched the end users’ as an equal genders mix with an age range of 15-17 years old. Test subjects were persons known to the designer. In order to answer questions and hear informal comments, three test subjects gained access the course from the designer’s home computer in the presence of the designer. The other three subjects accessed the course from their home computer to identify potential hardware variation and learning environment issues. A brief online survey in Google Forms was completed before the test that collected information on gender, age, learning environment, previous online learning experience and interest/attitude descriptions. A feedback survey, also a Google form, was also completed immediately following the test to collect ratings and usability feedback. The information was used by the designer to make necessary improvements to the module. 20 21 During the test, the functions of the prototype worked as planned. Videos and audio loaded as expected. Rollover boxes and text captions appeared as intended. Users spent 6-12 minutes on the module. Participants in the formal usability tests did not experience any environmental or technical issues that impeded instruction. User reaction was very favorable. Expecting to be “bored” by it, users reported they were pleasantly surprised by the module. Most responded they “would recommend to a friend without change,” and one would recommend with a few changes. Participants reported that the training was worthwhile and easy to use. None reported a need to “get back on track’ following an error. Surveys indicate that the “information was presented in a logical way,” and the quiz matches the content. Quiz feedback reporting was inconsistent. One user reported needing more information in the feedback when a question was answered incorrectly and another, that the feedback was not noticed. Based on module quiz scores, overall effectiveness of the module was high. Participants scored 80-100% on the quiz, indicating that the user interacted with the instruction, and the instruction was effective for achievement of the learning outcomes. Time on task exceeded designer expectations. Participants spent between six and twelve minutes on the module. This supports the feedback that users did not experience difficulty in navigating through the course or interacting with the curriculum. Test instruments and detailed results are included as Appendices I - IV. Summative Evaluation To measure the success of the modules for assisting users in achieving the learning objectives, learning evaluations were also conducted for each unit. The process involved typical 21 22 learners accessing an evaluative version of the course uploaded by the designer to the CSUMB server. On the first slide of this version, a link was present that opens a new window containing a pre-test. With the exception of a name entry and browser identification, the questions on the pre-test were identical to the quiz questions contained in the module. Following completion of the pre-test, the user returned to the course to complete it, including the quiz embedded in the module. Feedback for incorrect answers provided users with the number of the slide that contains the information needed to answer the question correctly. Users, then, could review those slides in preparation of re-taking the quiz. Once the user had finished reviewing, a posttest link was presented. This link removed the user from the course and took them to the final version of the quiz. This version was identical to the pre-test; with the addition of a question asking how many times the slides were reviewed prior to taking the final quiz. Google Forms collected the information in a spreadsheet accessible to the designer for learning data analysis. To assess the learning effectiveness of both modules, responses to each quiz question on a pre and post-test were compared by topic, and overall scores were also analyzed for the general success of the instruction. 100% of test subjects scored higher on both post-tests than their pre-tests in both learning evaluations, indicating that the instruction is effective in preparing learners for the module quiz. Based on a passing score percentage of 90%, the pretest success rate for the first unit test population was 10% and for the second, 0%. Comparison to the pass rate of 90% on the test following instruction in both units indicates successful instruction; however, an examination of the significance of the improvement is also important. Based on the null hypothesis that the instruction will have no effect or a negative effect on learning (H0: µ1 ≥ µ2), a t-test was conducted and is included as Appendix IV. The t-value of 22 23 unit 1 returned from the test was -5.905. At significance level: α.05, and critical t: t2.262, the null hypothesis was rejected, as the absolute value of the t-statistic is greater than the critical value, indicating significant improvement. Data analysis tables and graphs are included as Appendices V - VIII. t-Test: Paired Two Sample for Means Mean Variance Observations Pearson Correlation Hypothesized Mean Difference df t Stat P(T<=t) one-tail t Critical one-tail P(T<=t) two-tail t Critical two-tail Variable 1 Variable 2 6.3 9.6 3.122222222 0.488888889 10 10 0.197853247 0 9 -5.90584486 0.000113709 1.833112933 0.000227418 2.262157163 Usability feedback was requested from the unit 5 test subjects to pinpoint textual errors and technical functionality. The majority of the feedback was favorable however, a few malfunctions were articulated. Much of the malfunction was likely caused by internet or computer speed, as some of the videos paused for buffering. 23 24 Final Thoughts The unit modules described in this document are ready for immediate implementation by the client if she chooses to use the units as they are completed. It is recommended that the first unit be completed prior to the first face-to-face meeting. In fact, the link could be provided at course registration to both satisfy the eager participant, and provide comfort and enjoyment for the apprehensive one. The client will "go live" by implementing the program with a group of five students. These students will be allowed to proceed at their own pace, using their personal learning style. Contact between students and instructor will occur, encouraging active learning and customized feedback relating course material to the students' local roadways. Student centered teaching methods will be used by assigning projects that will be shared during face-to-face instructional time. Data will be gathered, throughout the course, from the test group and performance will be evaluated through the California DMV written permit exam. Based on student feedback and instructor experience, the client will decide what further refinements will be needed, if any. Completion and implementation of the additional units should be adopted at a pace chosen by the client. If the preference is to adjust slowly, the current part-time designer can complete a unit in about 60 days. If a brisk pace is preferred, the client may choose to contract with a company that can provide a full time designer to expedite the process. While the assessment data supports that the training is a highly effective instructional delivery system, limitations do exist. First, because the files are Flash based, additional 24 25 modification may be required for use on Apple products such as iPad and iPhone. The ever increasing popularity of these devices will eventually demand an effective conversion process. Despite discussion and experimentation of the eTraining products created in Captivate with the iPad by some of my classmates and me, we have not yet perfected the products for use in these systems. Furthermore, while the client is currently pleased with the flexibility of administering the final quizzes in Google Forms, it is likely that the hand scoring of them may become a cumbersome labor. In addition, if a need arises where a quiz question needs to be modified, both the Captivate file and the Google Form will need to be updated. The effect on the reporting spreadsheet of adding or deleting a question is unclear. Following implementation, the client may consider upgrading her Adobe product repertoire to include a more sophisticated method of reporting. The greatest limitation is the variation of the end users’ computers. Differences in RAM, security settings, FLASH versions and settings and operating systems are difficult to accommodate. The client can provide minimum system requirements to her students, however, these are often overlooked and technological competence is difficult to predict. 25 26 Appendices Appendix I: 17-Mile Driving School Usability Survey Thank you for evaluating the usability of this course! Your feedback will provide us with the information necessary to publish an excellent product. Please be as honest and descriptive as possible in your responses. 1. Which of these describes your gender? o Male o Female 2. How old are you? o 15 o 16 o 17 3. When did you complete the course? o o o o Between 6am and 6pm Between 6pm and 9pm Between 9pm and midnight Between midnight and 6am 4. Have you already taken a driver education course? o Yes o No 5. Please describe anything that did not work like it was supposed to work. * If everything worked, please type "NA" 6. The volume of the music was... o Just right o Too loud o Not loud enough 7. The volume of the voice audio was... o Just right o Too loud 26 27 o Not loud enough 8. Please rate your opinion on this statement: "The module was easy to use." 1 Strongly disagree 2 3 4 5 Strongly agree 9. How easy was it for you to FIND the information on the slides? 10. Please describe when information was difficult to FIND. If never, please type "NA" 11. How easy was it for you to READ the information on the slides? 12. Please describe when information was difficult to READ. * If never, please type "NA" 13. How easy was it for you to proceed through the course? o o o o It was always easy It was usually easy It was difficult sometimes It was difficult often 27 28 14. If you made a mistake during the course, how easy was it for you to get back on track? If you did not have any experience with this, please mark a 3. 1 Very easy 2 3 4 5 Very difficult 15. How would you describe the pace of the course? o o o o o It was about right It was a little fast It was too fast It was a little slow It was too slow 16. Please rate your opinion on this statement: "I found the module informative." 1 2 Strongly disagree 3 4 5 Strongly agree 17. Please rate your opinion on this statement: "The information was presented in a logical way." 1 Strongly disagree 2 3 4 5 Strongly agree 18. How effective was the voice audio for helping you learn? o o o o Very effective Effective Not effective What audio? 19. How effective were the videos for helping you learn? o o o o Very effective Effective Not effective What videos? 20. Please rate your opinion on this statement: "The quiz questions accurately assessed the course content." 1 Strongly disagree 2 3 4 5 Strongly agree 28 29 21. Which of the following describes your opinion of the quiz feedback. o I noticed the pop-up feedback indicating which slide to review when I answered a question incorrectly. o I did not notice the pop-up feedback indicating which slide to review when I answered a question incorrectly. o I noticed the pop-up feedback, but I needed more information than directions to a slide. o I did not answer any questions incorrectly. 22. How would you rate the age appropriateness of the course design? o o o o This course seems to be designed for someone under 12 This course seems to be designed for someone 12-15 This course seems to be designed for someone 15-17 This course seems to be designed for someone over 18 23. Please list the features of the course that influenced your choice in the previous question. * Colors, Images, Audio, Interactions, Music, etc. 24. How worthwhile was this training as an introduction to driver education? 1 Not worthwhile 2 3 4 5 Very worthwhile 25. Which of the following describes how you would feel about recommending this course to a friend? o I would recommend the course exactly how it is. o I would recommend the course with a few adjustments. o I would NOT recommend this course to a friend. 26. If you were the course designer, what would you change? If nothing, please type "none" 27. Please rate your opinion on this statement: "If I were choosing an online driver education course, I would choose this one" 1 Strongly disagree 2 3 4 5 Strongly agree 29 30 28. How would you rate your enjoyment of taking this course? 1 Not enjoyable 2 3 4 5 Very enjoyable 29. Please rate your overall impression of the course. 1 Cheesy 2 3 4 5 Professional 30 31 Appendix II: Facilitator Notes Interaction Observations In-task User Comments Time on Task Quiz Score Was the course module what you expected? Do you have any additional comments? Other Facilitator Notes Interaction Observations In-task User Comments Time on Task Quiz Score Was the course module what you expected? Do you have any additional comments? Other Facilitator Notes Interaction Observations In-task User Comments Time on Task Quiz Score Was the course module what you expected? Do you have any additional comments? Other Facilitator Notes User 1 Tried to click text box to continue instead of button – slide 2. None 12 minutes 9/10 No. I thought it was going to be like a PowerPoint. It was hard to read the boxes when there was singing in the background. You made this? Wow. It was really interesting. When checking the survey results posts, I noticed that 3 questions were unanswered. Adjustments were made to the form to ensure all questions were set to “required.” User 2 Slide 4: Clicked “next” before all directions loaded. Slide11: Clicked “Next” before video loaded. None 6 minutes 8/10 No. I thought it was going to be boring, like, just reading and answering questions. I didn’t know it was going to be fun. None User 3 Completed all interactions None 10 minutes 9/10 No. I thought it was going to be like the online class I took where you read and answered questions. In the class I took, if you got a question wrong, you could just keep clicking answers until you got the right one and I didn’t feel like it helped me. In this one, it told you what to review so you could see if you really learned it when you take the quiz again. None 31 32 Interaction Observations In-task User Comments Time on Task Quiz Score Was the course module what you expected? Do you have any additional comments? Other Facilitator Notes Interaction Observations In-task User Comments Time on Task Quiz Score Was the course module what you expected? Do you have any additional comments? Other Facilitator Notes User 4 Slide11: Clicked “Next” before video loaded. Sang along with the music 10 minutes 9/10 No. I thought it was going to be boring, like the class I am taking at school. I thought I would fail. I wish my school used this. I hate the class I am in. None User 5 Completed all interactions I don’t like the blinking words – they are kind of distracting 12 minutes 10/10 No. This was more like playing a game than taking a class. I liked everything except the blinking. User approached the test seriously and was careful before moving on. 32 33 Appendix III: Survey Results *Indicates inappropriate response, NR indicates no response (survey edited after 1st user to include answer requirement for these questions) Gender Age Time Taken DE? Functionality Problems Music Volume Audio Volume Ease of Use Find Info User 1 F 15 1:00pm No User 2 M 16 3:45pm No User 3 F 17 4:30pm Yes User 4 M 16 5:45pm Currently User 5 F 16 6:45pm No N/A Just Right Low NR Liked it * Just Right Just Right 3 N/A Just Right Just Right 5 N/A Just Right Just Right 5 N/A Just Right Just Right 5 Most Easy All Easy All Easy Most Easy All Easy More than 1 box All Easy N/A Find Difficulty Read Info Read difficulty Ease of Process Error Recovery Pace Informative Logical Audio Effectiveness Video Effectiveness Assessment Accuracy Quiz Feedback Age Appropriate Age Influence Worthwhile Recommend Change Choice Enjoyment Impression N/A All Easy N/A N/A All Easy N/A N/A All Easy N/A Always 3 About Right NR NR Always 2 About Right 4 4 Very Effective Always 5* About Right 5 5 Very Effective Very Effective Always 3 Little Slow 5 5 Very Effective Effective Effective 5 4 Noticed 15-17 5 Need More 12-15 Interactions 5 How it Is N/A 5 5 5 Images 5 How it Is N/A 4 5 3 Effective Very Effective NR Noticed 12-15 Images, Audio 4 How it Is N/A 3 4 3 Effective 4 Did NOT Notice 15-17 Music, Videos 4 How it Is N/A 4 4 3 N/A 1-2 difficult Blinking Words Always 3 About Right 4 4 Effective Noticed 15-17 Music, Video, Information 4 Few Adjust. Blinking Text 3 4 4 33 34 Appendix IV: Explanation of Outliers Appendix III reports participant survey responses. Some responses were not analyzed due to an inappropriate or missing response. When facilitator viewed the responses of the first user, it was noted that three responses were left unanswered. Designer double-checked that all questions in the survey were set to “required” and no future surveys were affected by the technicality. User 3 rated “recovery after a mistake” as “very difficult”. When questioned following the survey, the participant responded that she meant to type a “3,” as she did not make any errors that required recovery. Finally, User 2 responded, “I liked all of it,” in response to the question, “…describe anything that didn’t work like it was supposed to.” Appendix V: Percent correct of pre and post-test responses (Based on ten responses for each question for unit 1) 1. A driver license is a... Pre-Test: 70% 2. Difference +30% Post-Test: 100% Difference ±0% Post-Test: 100% Difference +30% Yield means... Pre-Test: 70% 5. Post-Test: 100% Driving safely includes how and where you park your car. Pre-Test: 100% 4. Difference ±0% Which of the following is/are a reason(s) why driver education is required? Pre-Test: 70% 3. Post-Test: 70% The traffic laws and rules of the road address all driving situations. Pre-Test: 30% Post-Test: 100% Difference +70% 34 35 6. If you are a minor, your ________ are financially responsible for your driving. Pre-Test: 100% 7. Difference ±0% Failing to yield the right away can result in serious injury or ___________. Pre-Test: 50% 8. Post-Test: 100% Post-Test: 90% Difference +40% Most accidents occur on the freeway. Pre-Test: 40% Post-Test: 100% Difference +60% 9. The main purpose of driver education is to gain the skills, knowledge and attitudes needed for greater safety. Pre-Test: 100% Post-Test: 100% Difference ±0% 10. Texting while driving is okay when... Pre-Test: 0% Post-Test: 100% Difference +100% Appendix VI: Slide Review Reporting (Unit 1) Times Reviewed 0 1 2 3 Percent of Participants 10% 60% 20% 10% 35 36 Appendix VII: Pre and Post-Test Scores (Unit 1) Student Brianna Ryan Alejandro Destiny Nolan Alejandra Mark Natalie Marisol Tyler Pre-Test Score 5/10 8/10 7/10 5/10 7/10 8/10 6/10 4/10 4/10 9/10 Pass Y/N N N N N N N N N N Y Post-Test Score 9/10 10/10 10/10 8/10 10/10 9/10 10/10 10/10 10/10 10/10 Pass Y/N Y Y Y N Y Y Y Y Y Y Times Reviewed 2 1 1 3 1 1 1 0 2 1 % Difference +40% +20% +30% +30% +30% +10% +40% +60% +60% +10% Time Spent 14 min 15 min 20 min 17 min 10 min 8 min 20 min 18 min 24 min 10 min 36 37 Appendix VIII: Improvement Reporting Data Analysis of Improvement Percentages Graph representing pre-test and post-test scores Appendix IX: Unit 5 Pre-Test Please type your first name and last initial (ex: Mickey M.) * Have you ever taken a driver training course? * Yes No Please describe the computer you are using * PC Mac iPad Please describe the browser you are using * Internet Explorer 37 38 Mozilla Firefox Safari Other Have do you rate your computer skills? * 1 2 3 4 5 No skills People often come to me for help During the first twelve months after you are licensed, you may: * Transport minors at any time Transport minors between 11 pm and 5:00 am, if you are accompanied by a licensed driver 25 years of age or older . Drive at any time Provisional license applicants who fail the written test are required to review the DMV handbook and can retest in 3 days. * True False Provisional license applicants who fail behind-the-wheel drive test are required to practice driving with an experienced driver and can re-test after two weeks. * True False The Provisional Driver License is based on the following concepts: * A set of restrictions on all drivers in place forever A set of restrictions on new drivers, under age 18, that are gradually lifted as experience is gained A set of restrictions on new drivers, that last for 5 years The Provisional restrictions are designed to minimize which of the following? * 38 39 Your exposure to risk The chance of you experiencing road rage Neither Which of the following is part of the provisional license program for one year? * Restricting night driving from 11pm through 5am Limits on peer passenger(s) It is against the law to use a cell phone/hands free device while driving All of the above The document to study in preparation for your written license test is * DMV SR-1 Form CA Vehicle Code DMV Driver Handbook A peace officer stops you because he suspects you are DUI. You refuse to take a chemical test. What happens now? * Your driving privilege will be taken away You will receive an additional fine You will not allowed to post bail Which of the following offenses may result in a license suspension OR revocation? * Failing to stop at the scene of a collision in which you are involved Driving under the influence of drugs or alcohol Failure to show proof of insurance if involved in an accident Which of the following offenses may result in a license suspension? * Failing to stop at the scene of a collision in which you are involved Driving under the influence of drugs or alcohol Failure to show proof of insurance if involved in an accident 39 40 Which of the following offenses may result in a license revocation? * Failing to stop at the scene of a collision in which you are involved Driving under the influence of drugs or alcohol Failure to show proof of insurance if involved in an accident A person between 13 and 18 years of age may have their driving privilege ________________ for one year for being a habitual truant. * Choose the correct word to fill in the blank revoked suspended refused Which of the following will result in a “Negligent Driver” classification? * 4 points in 18 months 6 points in 18 months 6 points in 24 months Which of the following violations does NOT result in 2 points against your driving record? * Speeding ticket Reckless Driving “At Fault” collision involving injury If your driving record shows you failed to appear in court after receiving a traffic ticket, DMV will * Suspend the registration of the vehicle you are driving Suspend your driving privilege until you appear in court Restrict your driving privilege When a school bus with its red lights flashing is stopped ahead on your side of the road, you must: * 40 41 Stop until you think all the children are unloaded Change lanes, drive slowly, and pass cautiously Stop until the lights stop flashing You are being chased by a police vehicle with its lights and sirens activated. You ignore the warning to stop and speed away. During the chase, a person is seriously injured. You are subject to: * Imprisonment in a state prison for five years A fine of not less than $1000 Attending an anger-management class You have consented to take a test for the alcohol content of your blood, breath, or urine * If you have been drinking alcohol Whenever you drive in California If an accident has occurred You are driving on a city street and see an emergency vehicle with flashing lights behind you. What should you do? * Drive to the right edge of the road and stop Drive to the right edge of the road and slow down Stay in your lane, slow down, and let it pass If you have an accident, the law requires you to exchange your driver license information with * Witnesses Others involved in the accident Both A and B You must make a written report (SR 1) to DMV when * Your vehicle fails a smog test You are involved in an accident and there is an injury You change your insurance company 41 42 You must notify law enforcement and make a written report (SR1) to DMV when * You intend to file a certificate of non-operation for your vehicle You have an accident and there is an injury or death Your vehicle is towed for parking illegally If you are involved in an accident, you must exchange with the other person(s) involved, your driver license information and * Proof of insurance only Proof of insurance and vehicle registration only Proof of insurance, vehicle registration, and current address You were in an accident which caused more than $750 worth of damage. You must report the accident within 10 days to * The DMV The CHP Your insurance company When pulled over for a law enforcement traffic stop, your hands should be on the _________________until instructed otherwise. * Fill in the blank Cargo extending more than four feet from your rear bumper * Is illegal under all circumstances Does not have to be marked, but is a good idea Must be marked with a red flag or lights You must notify DMV within 5 days if you * This is the final question. Please complete the Unit 5 module after submitting your responses. Are cited for a traffic violation Sell or transfer your vehicle Paint your vehicle a different color 42 43 Appendix X: Unit 5 Post-Test Please type your first name and last initial (ex: Mickey M.) * During the first twelve months after you are licensed, you may: * Transport minors at any time Transport minors between 11 pm and 5:00 am, if you are accompanied by a licensed driver 25 years of age or older . Drive at any time Provisional license applicants who fail the written test are required to review the DMV handbook and can retest in 3 days. * True False Provisional license applicants who fail behind-the-wheel drive test are required to practice driving with an experienced driver and can re-test after two weeks. * True False The Provisional Driver License is based on the following concepts: * A set of restrictions on all drivers in place forever A set of restrictions on new drivers, under age 18, that are gradually lifted as experience is gained A set of restrictions on new drivers, that last for 5 years The Provisional restrictions are designed to minimize which of the following? * Your exposure to risk The chance of you experiencing road rage Neither 43 44 Which of the following is part of the provisional license program for one year? * Restricting night driving from 11pm through 5am Limits on peer passenger(s) It is against the law to use a cell phone/hands free device while driving All of the above The document to study in preparation for your written license test is * DMV SR-1 Form CA Vehicle Code DMV Driver Handbook A peace officer stops you because he suspects you are DUI. You refuse to take a chemical test. What happens now? * Your driving privilege will be taken away You will receive an additional fine You will not allowed to post bail Which of the following offenses may result in a license suspension OR revocation? * Failing to stop at the scene of a collision in which you are involved Driving under the influence of drugs or alcohol Failure to show proof of insurance if involved in an accident Which of the following offenses may result in a license suspension? * Failing to stop at the scene of a collision in which you are involved Driving under the influence of drugs or alcohol Failure to show proof of insurance if involved in an accident Which of the following offenses may result in a license revocation? * Failing to stop at the scene of a collision in which you are involved Driving under the influence of drugs or alcohol 44 45 Failure to show proof of insurance if involved in an accident A person between 13 and 18 years of age may have their driving privilege ________________ for one year for being a habitual truant. * Choose the correct word to fill in the blank revoked suspended refused Which of the following will result in a “Negligent Driver” classification? * 4 points in 18 months 6 points in 18 months 6 points in 24 months Which of the following violations does NOT result in 2 points against your driving record? * Speeding ticket Reckless Driving “At Fault” collision involving injury If your driving record shows you failed to appear in court after receiving a traffic ticket, DMV will * Suspend the registration of the vehicle you are driving Suspend your driving privilege until you appear in court Restrict your driving privilege When a school bus with its red lights flashing is stopped ahead on your side of the road, you must: * Stop until you think all the children are unloaded Change lanes, drive slowly, and pass cautiously Stop until the lights stop flashing 45 46 You are being chased by a police vehicle with its lights and sirens activated. You ignore the warning to stop and speed away. During the chase, a person is seriously injured. You are subject to: * Imprisonment in a state prison for five years A fine of not less than $1000 Attending an anger-management class You have consented to take a test for the alcohol content of your blood, breath, or urine * If you have been drinking alcohol Whenever you drive in California If an accident has occurred You are driving on a city street and see an emergency vehicle with flashing lights behind you. What should you do? * Drive to the right edge of the road and stop Drive to the right edge of the road and slow down Stay in your lane, slow down, and let it pass If you have an accident, the law requires you to exchange your driver license information with * Witnesses Others involved in the accident Both A and B You must make a written report (SR 1) to DMV when * Your vehicle fails a smog test You are involved in an accident and there is an injury You change your insurance company You must notify law enforcement and make a written report (SR1) to DMV when * You intend to file a certificate of non-operation for your vehicle 46 47 You have an accident and there is an injury or death Your vehicle is towed for parking illegally If you are involved in an accident, you must exchange with the other person(s) involved, your driver license information and * Proof of insurance only Proof of insurance and vehicle registration only Proof of insurance, vehicle registration, and current address You were in an accident which caused more than $750 worth of damage. You must report the accident within 10 days to * The DMV The CHP Your insurance company When pulled over for a law enforcement traffic stop, your hands should be on the _________________until instructed otherwise. * Fill in the blank Cargo extending more than four feet from your rear bumper * Is illegal under all circumstances Does not have to be marked, but is a good idea Must be marked with a red flag or lights You must notify DMV within 5 days if you * Are cited for a traffic violation Sell or transfer your vehicle Paint your vehicle a different color Did you experience any technical difficulties while completing the Unit 5 training module? * Yes No 47 48 If you answered "yes" to the question above, please describe the technical difficulties you experienced to the best of your ability. If you answered "no", please type "none" * How would you rate the technical quality of the Unit 5 training module? * Technical quality includes: design appeal, ease of navigation, interactions, audio, video, etc. 1 2 3 4 5 Poor Excellent If you rated the technical quality a 3 or lower, please explain your choice. If you chose a 4 or 5, please type "n/a" * Technical quality includes: ease of navigation, interactions, audio/video quality, buttons and rollovers worked, etc. How would you rate the appeal of the Unit 5 training module? * Appeal includes: colors, how it held your interest, image and video choices, etc. (Content/Subject Matter should NOT be rated in this section) 1 2 3 4 5 Boring and Tedious Fun! If you rated the appeal a 1,2 or 3, please explain your choice. If you rated the appeal a 4 or 5, please type "n/a" * Appeal includes: colors, how it held your interest, image and video choices, etc. (Content/Subject Matter should NOT be rated in this section) 48 49 Please add any additional comments and/or suggestions that will help us to improve our product in the box below. * Thank you for assisting us with this evaluation! Your participation and feedback is very important to us! Your responses will be reviewed once you submit this post-test. 49 50 References AAA Foundation for Traffic Safety, Teen Driver Safety. http://www.aaafoundation.org/pdf/TeenDriverSafety.pdf Retrieved 03/25/2012 AAA Foundation for Traffic Safety. October, 2006. http://www.aaafoundation.org/pdf/EvaluatingDriverEducationProgramsGuidelines.pdf Retrieved 03/25/2012 American Medical Association. 2001. Parent Package. http://www.amaassn.org/resources/doc/ad-hlth/parent-package-2001.pdf Retrieved 03/25/2012 Caine, R.N., Caine, G. 1991. Understanding a Brain-Based Approach to Learning and Teaching. Educational Leadership, v48 n2 p. 66-70. ISSN 0013-1784. Retrieved from ERIC. AN: EJ416439 California Department of Motor Vehicles. Driver Education Curriculum. http://dmv.ca.gov/pubs/curriculum/top_toc.htm Retrieved 04/04/2012 California Department of Motor Vehicles. Rules of the Road . http://youtu.be/V4_TCvLmcoY Retrieved 05/05/2012 International Association for K-12 Online Learning. Quality Online Program Standards. http://www.inacol.org/research/nationalstandards/NACOL%20Standards%20Quality%20O nline%20Programs.pdf Pennington, Mark. 2008. Ezine K12 Articles. http://ezinearticles.com/?Characteristics-of-HighSchool-Learners&id=1641532 Retrieved 03/25/2012 Sweet, Savannah. 2012. Face-to-Face interview on January 10, 2012 in Bellflower, CA. 50