CM Network Solutions
PROFESSIONAL RESUME
William Clewis
eMail: brclewis@yahoo.com
Project Manager: Internal Communications
Experience Summary
Areas of Expertise
Core Competency
10 + years project management experience in: Directed the activities and mentored in ITIL
I am highly skilled in producing timedevelopment, maintenance, project tracking,
concepts (V2/V3) including all service
compressed deliverables and am a Subject
schedules, timelines, milestones and managing strategies, Service Design, Operations and
Matter Expert in Infrastructure in the H/W and
scope concurrently. I have communication
ISO Standards. I am well versed in PMI
Application/Delivery Service Group. I also
skills in problem solving, collaboration,
Methodologies, understand procurement
write SLA's, OLA's and have in depth
negotiation, influencing and customer-facing
methods/procedures, as well as the
experience in Change Management
skills and understand conflict management as
Proposal/Work Order process. Adept at
Disciplines (RFCs) and am proficient in Key
key to successful program management and
launching platforms that enable program
Measures as it relates to Business Critical
change management w/respect to governance
delivery (and options) & escalation processes. situations where critical service levels are
guidelines. I work with SDLC/AgileI coordinate Data Center Moves usually in a
comprehended prior to any Transfer to
Scrum/Spiral and Waterfall methodologies.
SAN environment based on the Oracle's
Operations (i.e. project delivery)I bring a
Engaged in Network Security Systems
StorageTek solutions & HBA architecture,
proven and scalable knowledge-set to any
(INfoSEC) over KVM/Bastion Host H/W.
switches, directors, and routers.
Project Endeavor.
PM Infrastructure Environments & Primary Audience: Business Owners/Stakeholders/Program Managers/PM Team
 SAN/MPLS/UNIX/LINUX/SAP: SUN Server: V240/v440/490/v/1280 series h/w, SunSPARC T4-AS400 (IBM) Series
 Network Security: Firewalling/RAS/Tokens: Security Network Scans (i.e., INfoSEC/Symantec) PMI Processes/ITIL Services
 Web Logic 9/Solaris 7/10, Determine Project Trends and Cost to Performance Ratios WBS/Budget & Financial Forecasting
 BMC Remedy/Lawson Project Tracking & Change Control systems, ClearQuest/HP-PPM/ UAT environment /Metrics.
 SDLC/AGILE-SCRUM/RUP/WATERFALL/SPIRAL-PRISM/TIVOLI + Cloud Computing N/W Platforms:
HADOOP/PENTAHO - Certified in: ASUP.NEXT: Cloud Computing
CM Network Solutions - My Company - 1998 to 2012: Independent Contractor/Consultant - Fremont, CA -OnGoing
Methodology: Operate within the confines of a specific Technical/Lay Audience and Client Requirement to conceive, launch, direct and/or
engage a Business Need to meet a Corporate Objective by utilizing my entire skill-set as a Seasoned Senior Level Project Manager and to deliver
it on time, within budget and according to schedule; up to and including compressed timelines: Remedy Ticketing System.
PM Tools Used: PPM (Portfolio Management) MS SharePoint (collaboration) MS Project (Schedule Management) Excel
(Budget/Financials/Inventory Tracking) and a self-engineered and customized WBS (for special Time & Material tracking)
Environment History: PMO Governance Model: LAN/WAN/SAN/ MPLS/Fire Walling/Network Security Modeling/VTAM &
SNA/AS400 Domains, Windows 7, SharePoint/Aldea Data Repository/Citrix Domain/VMware/Documentation: SLA/OLA/SOW/RFP/RFQ
Vendor Quals/Vendor Management/C-Level Operations Requirements and personally Championed the Support Readiness factor.
Cloud Computer Areas: Hadoop/Pentaho/SoLr: And Associated Technologies: MemcacheD/Hudson-Maven (NetApp)
Company
Bank of America
CHASE BANK
AT&T
Deliverable
Move Servers
from Location A
to Location B to a
new Rack & Data
Center Build out
Migrate old SNA
h/w to IPV4 in a
multi-pronged
effort & develop a
tracking analysis
tool to measure
progress
Migrate SBC
customers to
AT&T's new h/w
create a matrix &
dependency
dashboard of
installs
Data Center Moves & Migrations
Actions
On-Time
Project Managed
and created a
comprehensive
YES
move strategy in a
Data Secure Env.
Led IT
Infrastructure
team to by
developing a
NO
matrix of
procedural
sequences & Key
Steps/Measures
Collaborate with
team in a
designed effort to
YES
drive tasks to
PTC
(ping/trace/close)
Reason
I directed support
team to pay
attention to caveats
& stay technically
engaged.
Scope Creep/Lack
of SME
input/budget
constraints/Business
Owner slow to react
to Project Steering
Committee
I was able to
transform the
thinking of the
Telco Group by
increasing their
sense of needed
engagement
Proj. Completed
YES
YES
YES
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NetApp: Contractor: Support Readiness Project Manager –Sunnyvale, Ca (Diligent Tech Agency) - 11/7/11 to 5/4/12
Provided Document Support and Readiness for Operations Level Agreements (OLA) and Service Level Agreements (SLA)in direct functional
Project Management with the IT Support group for the Corporate Project: ASUP.NEXT (Auto Support Client).
Environment: Agile: SharePoint, Data Center/Hadoop-Pentaho/Web sphere/Oracle Release 12/F5/VMware/Cloud Computing.
Hewlett Packard: Contractor: Implementation Project Manager –Mountain View, Ca - 5/11 to 11/2011
Environment: AGILE: SharePoint, Data Center/Sun Solaris 10/Web sphere/Oracle Release 11/F5/VMware. Security: KVMs, Bastion Hosts
Current Project Summary
To assess the existing Oracle R11 environment which uses Release 11 (R11) and provide Symantec with an estimate and roadmap to Oracle
Release 12 (R12)- Project Team Size: 14: Core Team, 4
Value Added: The Oracle R11-R12 project was mis-sized and approved under the budget (i.e. scope creep)submitted by the Business Owner:
Meeting with the Core Team, Program Manager and outsource partners enabled the B/O (principle stakeholder) to rethink the situation thereby
avoiding a *Miss* of a Target Date and avoiding a costly PCR (Program Change Request) in mid-stream of an in-flight project.
Syniverse Communications: Contractor: Proj. MGR–Campbell, Ca - 4/2010 to 2/2011 (2 month vacation@proj/close)
Project Team Size: 8: Core Team, 3
Manage, Control, Facilitate and implement multiple VPNs via Carrier and Aggregator Services on a Nationwide Basis and during a Data Center
Migration Move between the VeriSign Data Center (Miami, Fl) to the Dallas Data Center (Texas).
Environment: SharePoint, waterfall Data Center/XP/Win7/Solaris 10/Web sphere/VMware/Network Servers/F5 Load Balancers/Catalyst
6500’s Value Added: This project had an extremely compressed time-frame and because it was 40% Virtual it had the added negative impact of
different time-zones and a less than enthusiastic support team who had no real stake in the outcome: Resolved by establishing a communication
plan (thru chain of command) complete with signature 'sign-on' by the VeriSign VP of Operations.
Osborne/Learn Key: Online project management certification program (PMP) 2/2009 to 4/2010 (Student)
Took time off to study and prepare for the PMP Certification and study ITIL standards during this time period/all courseware completed. And
took a personal Sabbatical and Family Vacation during this Time Period. (PMP Exam tentatively scheduled for August 2012)
 Virtual Classroom, Instructor Led
 Sdlc/Pmlc/Agile/-Scrum/Spiral/ITIL Methodologies
 WBS Creation, Principles, Procedure & Structure
 Master Exam Routines & PMI Culture, Practices & Environment
Independent Contractor, IMAC Project Manager [M&A Program] –San Ramon, Ca -AT&T - 10/2007 to 11/2008
Project Team Size: 18: Core Team, 10 Worked within Budget/Resource Planning, PFM (PPM) updates, MS Project +CPM Manage and monitor
Cost-Benefits using Decision Tree Analysis & Associated Risks (Monte Carlo) Initiate & Facilitate Meetings Manage multiple projects in M&A
Effort @ AT&T including circuit orders/Network Orders/Understand & resolve Customer Issues COLO facility construction + MAC moves &
Foreign (Overseas) build-outs (CITGO). Environment: SharePoint, RUP/AGILE Windows XP, MS Project, WinTel Domain, PowerPoint,
SharePoint, MS Project/Visio, Mac/OS
Washington Mutual/CHASE: Contractor, Project Manager -Pleasanton, Ca - 2/2007 to 9/2007
Project Team Size: 9: Core Team, 3 PM Data Center Move and Protocol Upgrade from SNA to TCP/IP (IBM AS/400 Mid-Range OS) Network Server Environments: QA/DEV (Monitoring) Major Initiatives: MQ Server/Citrix/Windows 2000/2003 Portal/Java/Dev Environments
Environment: SharePoint, Agile/Modified Waterfall Solaris 7 servers/SDLC/PMLC/IBM Mainframe, AIX, Wintel, Linux, Windows XP, MS
Project, Web sphere, Lawson (PPM Tool).
Value Added: Brought skills in PM Management Diversity from a prior background in Network Routing as a N/W Engineer (Net Effect Corp).
Bank of America: Independent Contractor, Technical Project Manager - San Francisco - 6/2006 to 2/2007
Project Team Size: 6: Core Team, 4 Scheduling (Networked Server Outages) Code Push/Updates/AS/400 (Infrastructure
Management/App/Dev)-Upgrades/Solaris 10 Platform, Remedy, Inventory Tracking Create IT Data Center Diagram for Major Data Center
Migration and Server Moves (Sun Servers V.240) to Secure LAN/WAN Facility. Architect spreadsheet for Data Center moves: Platforms/
Engineering/Bill Pay/ Status/Clear Quest /Remedy Trouble Ticketing/Issue Tracking, Weekly Status Reporting
Environment: Sdlc/Agile Solaris 7/10, Windows XP: Tools: MS Project, PowerPoint, Remedy (Change Mgmt Tool), and Performa.
Value Added: Company had a history unnecessary 'project changes' with in flight projects which usually caused many back outs during
attempted implementations. I compelled the delivery team to 'buy-in' first, verify second, and deliver third!
Net Effect Corp: Full Time Employee - Network Engineer/Infrastructure Account Manager - 2/2000 to 6/2006
Work in Network Equipment Room (Staging), write required SOWs, RFPs and manage TQM workflows. Vendor Management, Contracts
Administration, Configuration Control Management, Change Management, WBS principles, Visio Diagramming, Issues log and Excel Inventory
Tracking Windows NT/ (migration from) Cisco IOS 7000, AT&T UNIX LAN/WAN and Routing Infrastructure Projects based on the Cisco
3600 VOIP Architecture. Configure Load Balancers/Multi-link PPP, Configure RTP, setting up Dial-Peers, POTS Peers, VOIP Peers, RSVP,
T1, DS3,Cisco 3640/3810 Routers. Windows NT, MS Project, VLAN: Environment: BGP/Edge Routing
CLOROX Company: Full Time Employee- Network Analyst (Field Network Engineer) – Oakland, Ca - 11/98 to 12/99
Managed Network Infrastructure integration and handled Clorox migration to new technology/running the OC12 Spec over an ATM Networked
Switch. Environment: Waterfall, Windows 95, Cisco IOS/7000,UNIX, MS Project, ATM/OC-12, WinTel Domain, PowerPoint, MS Suite
EDUCATION AND TRAINING
De Anza College - Business Management – Honor Student – AA Degree
San Jose State University – Business Administration – Bachelor of Science (Pending)
Certified: Voice over IP (Geo Train) in 2002 – Cisco Advanced Routing & Configuration in 2000: CCNA Equivalent Level of Expertise.
PMP Certification: Tentative Test Date: AUGUST - 2012