LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
1. The amount of money paid to keep an insurance policy in force is the:
A. Premium
Deductable
B.
C. Copay
D. Co-insurance
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2. Which letter style combines efficiency with an attractive page layout?
A. Modified-block
Block
B.
C. Simplified
D. None of the above
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3. Arrange these names in alphabetic order (scroll down to view names). Select the sequence of
the numbers that reflects the correct alphabetic order. (1) Woods-Jones, Stephanie (2) Ross,
Kim (3) Mitchell, Pat (4) Jones, Sandra
A. (1), (2), (3), (4)
(3), (2), (4), (1)
B.
C. (2), (3), (1), (4)
D. (4), (3), (2), (1)
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4. Which of the following documents list the order in which business is to be conducted during a
meeting?
A. Agenda
Bylaws
B.
C. Itinerary
D. Minutes
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5. Which of the following is not one of the patients rights provided by HIPAA
A. Right to notice of a facility's privacy practices
Right to receive notice of all disclosures of PHI
B.
C. Right to obtain the origirnal medical record
D. Right to have access to, view, and obtain a copy of their PHI
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6. The maximum amount of money that third-party payors will pay for a specific procedure or
service is called the:
A. Benefit
Allowable charge
B.
C. Allowed service
D. Incurred amount
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7. The medical assistant should collect which of the following when a new patient comes to the
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
A.
B.
C.
D.
office?
patient information sheet
Copy of insurance card, front and back
Copy of driver's license
All of the above
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8. A type of insurance that protects workers form loss wages after an industrial accident that
happened on the job is called:
A. An individual policy
Workers' compensation
B.
C. Unemployment insurance
D. Disability insurance
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9. Which of the following dates is written correctly for inclusion in the heading of a letter?
A. 5/1/07
May 1st, 2007
B.
C. May 1, 2007
D. May 1, `07
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10. The federal and state-sponsored health insurance program for the medically indignet is
called:
A. Medicare
Medicaid
B.
C. Medigap
D. MediCal
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11. The non-profit organization that assists healthcare facilities by providing accreditation
A. OSHA
ABHES
B.
C. JCAHO
D. JCHAO
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12. Which of the following would most likely be a sentinel event?
A. Mistaken patients identities
A baby born before the due date
B.
C. A death after emergency surgery
D. All of the above
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13. A document that explains what expenses were paid after submission to Medicare and sent to
the physician's office is called a(n):
A. Remittance advice
Estimate of benefits
B.
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
C.
D.
Explanation fo benefits
Utiliization review
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14. When working under a managed care plan, physicians agree to:
A. Base fees on national trends
Charge fees that are based on local community averages
B.
C. Accept fees that are predetermined by the plan
D. Set fees within certain ranges provided by the plan
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15. Which of the following is NOT a method of organizing a medical record
A. Source-oriented
Problem-oriented
B.
C. Progressively
D. Chronologically
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16. The properties owned by a businss are called:
A. Assets
Liabilities
B.
C. Equities
D. Accounts
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17. Whcih part of Medicare covers prescription drug services
A. A
B
B.
C. C
D. D
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18. Leaders who are structured and organzied and who ensure that their subordinates understand
their duties are called:
A. Charismatic
Transformational
B.
C. Transactional
D. Democrative
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19. Information that is gained by questioning the patient or taken from a form is called
_________ information
A. Confidential
Subjective
B.
C. Objective
D. Necessary
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LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
20. Why is it usually poor policy to accept third-party checks from patients?
A. This type fo check is illegal
Third-party checks are not negotiable
B.
C. The check will likely bounce
D. You cannot verify the reliability of the maker
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21. A claim that is printed and mailed to the carrier is called a _____ copy
A. Soft
File
B.
C. Hard
D. Paper
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22. Which of the following is the usual business envelope size
A. No. 5
No. 10
B.
C. No. 6 3/4
D. No. 5 3/4
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23. Who is the legal owner of the patient's medical record
A. The patient
The physician or agency where services were provided
B.
C. The patient's insurance company
D. Both the patient and the physician
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24. The medical record should be released only with a"
A. Verbal order from the physician
Written order from the physician
B.
C. Written release from the patient
D. Verbal order from the office manager
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25. A system of recording, classifying, and summarizing financial transactions is called:
A. Bookkeeping
Accounting
B.
C. Accruing
D. Depreciation
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26. Healthcare information is used to:
A. Determine how many patients enter a facility with the same diagnosis
Decide what equipment is needed to meet the needs of the patient population
B.
C. Help the facility plan for the needs of next week and next year
D. All of the above
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
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27. Cardinal rules for bookkeeping include:
A. Good penmanship
Legible records
B.
C. Straight columns of figures
D. All of the above
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28. Which of the following should be included in a section of the office policy manual
A. Employee evaluations
Confidentiality
B.
C. Tardiness and absenteeism
D. All of the above
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29. Complaints regarding patient privacy must be filed within how many days from when the
patient knew or should have known that an act occured?
A. 30
60
B.
C. 120
D. 180
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30. The division of the federal government that enforces privacy standards is:
A. OSHA
HIPAA
B.
C. OCR
D. OIG
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31. Which standard size letterhead is appropriate for most business correspondence?
A. 5 1/2 x 8 1/2 inches
7 1/4 x 10 1/2 inches
B.
C. 8 1/2 x 11 inches
D. 17 x 22 inches
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32. Which type of bonding covers all employees in a facility?
A. Position-schedule bonding
Personal bonding
B.
C. Blanket-position bonding
D. General bonding
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33. Which of the following identifying markers should the medical assistant attempt to rmember
about suspicious individuals?
A. Clothing worn
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
B.
C.
D.
All of the above
Height
Hair color and length
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34. If Mr. Jones insurance has a $500 deductable and a $50 surgery copay, how much will his
insurance pay on his bill of $4359.00?
A. $3809.00
$2809.00
B.
C. $3980.00
D. $3900.00
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35. The physician's signature is located in block:
A. 12
13
B.
C. 31
D. 33
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36. How many provisions does HIPAA contain"
A. One
Two
B.
C. Three
D. Four
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37. Which of the following statements best describes the concept of "professional courtesy"?
A. Referral system in which physicians send patients to colleagues for consultation and
treatment
Charging reduced or no fee for services rendered to other medical professionals
B.
C. Practice of not undercharging for services and thus lowering the insurance company fee
schedules
D. Reducing fees charged for treatment of friends and family members
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38. PHI stands for:
A. Protected health instructions
Protected health information
B.
C. Private health information
D. Private health instructions
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39. Which of the following is not objective information?
A. Progress notes
Family history
B.
C. Diagnosis
D. Physical examination and findings
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
0
40. Which of the following expenses would be paid by Medicare Part B?
A. Inpatient hospital charges
Hospice services
B.
C. Physician office visits
D. Home healthcare charges
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41. Health insurance designed for military dependents and retired military personnel is:
A. CHAMPVA
TRICARE
B.
C. Medicare
D. Medicaid
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42. Which of the following items are parts of the physician's office budget?
A. Medical equipment
Rent or mortgage
B.
C. Taxes
D. All of the above
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43. Arrange these names in alphabetic order (scroll down to view names). Select the sequence of
the numbers that reflects the correct alphabetic order. (1) Morton, Dianne (2) Marsh, Danielle
(3) McDouglass, Dillard (4) MacDouglas, David
A. (1), (2), (3), (4)
(3), (2), (4), (1)
B.
C. (2), (3), (1), (4)
D. (4), (2), (3), (1)
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44. The best method of patient identification is:
A. A birth certificate
A state-issued ID card or driver's license
B.
C. A student ID
D. A Social Security card
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45. When preparing a file for a new patient, the medical assistant should:
A. Be sure the patient's name is spelled correctly
Review the forms the patient filled out for completeness
B.
C. Copy the insurance card or assure that insurance information is included
D. All of the above
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46. How many diagnoses can be reported on the CMS-1500
A. Two
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
B.
C.
D.
Three
Four
Six
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47. Which if the following is not true regarding HIPAA laws
A. Patients have more control over their medical records
Few boundaries are set on the use and release of health records
B.
C. Patients can make informed choices regarding how their personal health information is
used
D. Violators are held accountable if patient privacy rights are compromised
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48. The process done before claims submission to examine claims for accuracy and completeness
is to:
A. Correct
Audit
B.
C. Revise
D. Reject
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49. Acting in anticipation of future problems is:
A. Being aware
Being proactive
B.
C. Circumventing
D. Incurring
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50. How would you properly index the name "Amanda M. Stiles-Duncan" for filing?
A. Stilesduncan, Amanda M.
Stiles Duncan, Amanda M.
B.
C. Duncanstiles, Amanda M.
D. Duncan, Amanda M. Stiles
*MUST SCORE 80% FOR CONSIDERATION FOR EMPLOYMENT
AT LNT STAFFING.
NAME: ___________________________________________________ DATE: ______________________
SCORE: __________________________
LNT STAFFING MEDICAL ADMINISTRATIVE ASST. TEST
EVALURATOR___________________________________________