ACFASP Advisory Council on
First Aid, Aquatics,
Safety and
Preparedness
Formed in late 1998 by the American
Red Cross as an independent panel
of nationally recognized health and
safety experts; provides advice in
areas related to the development and
dissemination of audienceappropriate information and training
in first aid, aquatics, safety and
preparedness.
ACFS
Annual Chapter
Yearly financial report filed by
Financial Statement chapters; critical to maintaining public
trust and ensuring accountability.
ADA
Americans with
Disabilities Act
A 1990 law that prohibits
discrimination against people with
disabilities in employment,
transportation, public
accommodation, communications,
and governmental activities.
ADGP
Annual Disaster
Giving Program
Red Cross ADGP members are
corporations or foundations that
pledge to give anywhere from
$200,000 to more than $1 million per
year to the Disaster Relief Fund.
They may also donate new, bulk
goods or valuable services that are
needed on disasters and directly
reduce costs.
AED
Automated External A computerized medical device that
Defibrillator
can check a person’s heart rhythm,
recognize a rhythm that requires a
shock, and advise the rescuer
(through lights, voice prompts and
text messages) when a shock is
needed.
AP
Authorized Provider A company, organization, agency or
individual that has signed an
Authorized Provider Agreement with
a chapter to provide American Red
Cross instructional programs
APAT
APAT Advanced
Public Affairs Team
Communications specialists who
mobilize before, during, or
immediately after a disaster strikes
and work with media to provide
people living outside the affected
area with key messages about
preparedness and response and with
overall information about our relief
efforts in this particular disaster
ARC
3000
American Red
Cross 3000 Series
Compilation of administrative
regulations and operating procedures
under which the Red Cross carries
out its Disaster Services program
ATLAS
Alliance for
Technology Linking
All Services
An integrated suite of software
applications for chapters that includes
learning management, disaster client
assistance, and human capital
management
BAT
Basic Aid Training
A 6-hour course that introduces
youths aged 8-10 to the emergency
action steps (Check-Call-Care) and to
basic first aid procedures.
BBP
Blood Drive
Coordinator
BDC
Bloodborne
Pathogen
An infectious disease, especially
human immunodeficiency virus (HIV),
hepatitis B virus (HBV), and hepatitis
C virus (HCV), caused by exposure
to blood and other body fluids.
BHQ
Biomedical
Headquarters
The American Red Cross' national
management team for Biomedical
Services
BOG
Board of Governors The governing body of the American
Red Cross
BPS
Best Practices
System
BRM
Business Reply Mail A postal process that encourages
customers to reply to solicitations
because the sender pays the postage
for return mailings. The American
Red Cross holds a BRM permit and
renews it annually.
BSD
Blood Services
Directive
An official procedural directive from
Biomedical Headquarters; it is a
regulated document
CAC
Client Assistance
Card
A card that functions like a debit card
and allows chapters and disaster
relief operations to quickly provide
clients with financial assistance
CAM
Cost Analysis Model A tool to help develop pricing for
American Red Cross health and
safety programs
CAN
Coordinated
A partnership of leading nonprofit
Assistance Network disaster relief organizations that
participate in community-led
preparedness and response
coalitions and focus on ways to apply
resources to most effectively serve
those in need.
CAS
Client Assistance
System
A software program designed to
manage information about the needs
of disaster clients and the assistance
provided to them
CBFCU
Clara Barton
Federal Credit
Union
Financial services institution that
offers a complete range of savings,
deposit and lending services for Red
Cross employees and volunteers who
become members
CBO
Chapter Board
Orientation
A nine-module training course
designed to prepare new chapter
board members to understand and
fulfill their roles, responsibilities and
A program for sharing information
among field units and recognizing
successful units, staff and volunteers
duties
CCE
Community Chapter
Executive
CCI
Chapter Chair
Institute
CDAP
Chapter Donor
Fundraising program to increase the
Acquisition Program number of new donors and reinstated
donors to the Red Cross for ongoing
solicitation by chapter
CDC
Centers for Disease U.S. public health agency devoted to
Control and
helping prevent and control infectious
Prevention
and chronic diseases, injuries,
workplace hazards, disabilities, and
environmental health threats
CDE
Community Disaster The process of increasing public
Education
awareness and educating members
of the community in order to help
people prevent, prepare for, and cope
with disasters
CDRA
Chapter Disaster
Readiness
Assessment
CDRP
Consolidated Direct Program directed at retaining active
Response Program donors and increasing donor value,
while stabilizing and growing our
donor database.
CEI
Chapter Executive
Institute
Week-long training to support and
accelerate the development of newly
hired chapter executives.
CFC
Combined Federal
Campaign
Annual workplace fund-raising drive
conducted among federal employees,
postal workers and military personnel
to raise money for charities, including
the American Red Cross
CHERS
Chapter Enrollment
Reporting System
Software application used by
chapters and AFES stations to
support and manage information
pertaining to preparedness and
response training courses
CIB
Chapter Information A document sent to chapters on an
Bulletin
as-needed basis that details the
American Red Cross response to, or
anticipation of, major events such as
a disaster relief operation or
international crisis
CIIPA
Confidential
Information and
Intellectual Property
Agreement
Training to help new chapter chairs
understand their role and
responsibilities and the strategic
issues facing the organization, both
locally and nationally.
Evaluation to determine whether
sufficient human resources and
material resources exist to respond to
a disaster.
An agreement prohibiting disclosure
of any confidential American Red
Cross information to any person not
authorized to receive it or use of such
information to the disadvantage of the
American Red Cross
CLC
Creating Leadership Leadership development course that
Connections
new chapter executives and board
chairs attend together when either is
new to their chapter leadership
positions
COBRA
Consolidated
Omnibus Budget
Reconciliation Act
1985 federal law that requires
employers, such as the American
Red Cross, to offer “qualified
beneficiaries” the option of continuing
group health and/or dental coverage
under certain circumstances
COOP
Continuity of
Operations Plan
Strategy for resuming critical
operations efficiently and effectively if
they are interrupted by emergencies
CPR
Cardiopulmonary
Resuscitation
Lifesaving technique combining
rescue breathing and chest
compression that keeps oxygenated
blood flowing to the brain and other
vital organs; useful in emergencies in
which someone's breathing or
heartbeat has stopped
CPS
Chapter
Performance
Standards
Standards by which the performance
of chartered field units are evaluated,
falling into two general classifications:
Core Requirements and Critical
Performance Standards. The former
are basic standards that establish the
fundamental expectations of
performance and governance; the
latter are higher-level standards that
identify chapters delivering superior
results and demonstrating
improvement over prior periods.
CSDU
Certified Service
Delivery Unit
A type of non-chartered unit
responsible for service delivery and
usually financial development
activities within a defined jurisdiction,
but managed by and responsible to
the certifying chapter’s board of
directors
DAT
Disaster Action
Team
A team of trained Red Cross paid
and/or volunteer staff sent to the
scene of a disaster to provide
immediate disaster relief to those
affected by disaster and to
emergency workers responding to the
incident
DFRAP
Disaster Fundraising A strategy for year-round disaster
Action Plan
fundraising and for building the
infrastructure to effectively manage a
fundraising campaign for a largescale non-recurrent disaster
DFVP
Division Fundraising
Vice President
DHS
Disaster Health
Services
Provides emergency and preventive
health services to disaster victims
and to Red Cross Disaster Services
staff assigned to provide disaster
relief services
DMHS
Disaster Mental
Health Services
Provides mental health support to
those affected by disasters (whether
they have disaster-caused damage,
reside in the disaster-affected area,
are relatives of those affected, or
have disaster-related emotional
difficulties created by mass media
exposure) as well as to Red Cross
Disaster Services staff assigned to a
disaster relief operation, and to their
families
DOC
Disaster Operations The 24-hour operations center
Center
located at national headquarters that
serves as the primary point of contact
for all Disaster Services activities
DRM
Donor Relationship
Management
The process of developing and
promoting partnerships between the
American Red Cross and individual
or organizational donors or
prospective donors
DRMS
Disaster Resource
Management
System
Software application to recruit, assign
and track DSHR members and
Response volunteers
DRO
Disaster Relief
Operation
A temporary administrative
organization created by the Red
Cross to focus resources on, and
accomplish service delivery for, a
specific disaster
DRP
Disaster Response
Plan
A document containing the
compilation of hazard and risk
analyses, operating procedures,
directives, checklists, resource
inventories, agreements, and other
materials necessary for a Red Cross
unit to execute an effective disaster
response
DSHR
Disaster Services
Human Resources
Nationwide system of employees and
volunteers that enables the American
Red Cross to provide prompt and
efficient disaster relief services to the
American people
DVP
Division Vice
President
DWI
Disaster Welfare
Inquiry
The function within a disaster relief
operation responsible for receiving
and responding to inquiries about the
health and welfare of individuals and
families within a disaster area,
collecting and reporting information
about such persons, and providing
services leading to the reunification of
family members in an affected area
DWIB
Disaster Welfare
Inquiry Bulletin
A communication from national
headquarters that provides field units
with all known information about a
disaster (e.g., extent of damage) so
that units can provide this information
to people wishing to place inquiries
about loved ones
ECC
Emergency
The assessment and treatment of
Cardiovascular Care victims of respiratory and/or cardiac
emergencies and stroke, including
basic and advanced life support
interventions
EDDR
Electronic Donor
Distribution Report
Monthly report that details financial
contributions and inquiries received
at national headquarters; enables
chapters to quickly import valuable
donation records (in both HTML and
spreadsheet formats) into their
database to re-solicit donors as
quickly as possible
EHL
Exploring
Humanitarian Law
Educational program designed to
expose teenagers (ages 13-18) to
issues of humanitarian law and
principles of respect for life and
human dignity
ERV
Emergency
Response Vehicle
Vehicle used on a disaster relief
operation to provide mobile or fixed
feeding and, as necessary, to be
used as a casework, command or
communications center or to transfer
supplies
ESA
Environmental Site
Assessment
Process by which a Red Cross unit
identifies potentially hazardous
conditions prior to acquiring property
FACT
First Aid for Children A course for children ages 5-8
Today
(grades K-3) that teaches health
promotion and injury prevention
activities, including hygiene and
health habits, first aid, and personal
safety
FDA
Food and Drug
Administration
FEMA
Federal Emergency Government agency charged with
Management
helping prepare the public for
Agency
hazards and managing federal
response and recovery efforts
following any national incident
FIT
Fundamentals of
Instructor Training
Federal agency responsible for
protecting the public health by
assuring the safety, efficacy, and
security of human and veterinary
drugs, biological products (including
blood and blood products), medical
devices, our nation’s food supply, and
cosmetics
Training course to introduce
instructor candidates to the history,
structure, activities and policies of the
American Red Cross and prepare
them to teach Red Cross specialty
courses to diverse populations
FMPP
Financial Manual of
Policy and
Procedures
Manual designed to assist chapters in
ensuring that Red Cross assets are
properly safeguarded and financial
results are reported accurately
FOCIS
Field Operations
Red Cross internal Website that
Consolidated
contains service delivery, human
Information Systems resources, financial, demographic,
market segment and jurisdictional
data on all units in the Chapter
Service Delivery Network
FRNOCRA
Funds Raised for
National - Online
Chapter Reporting
Application
FTE
Full Time Employee
FURP
Field Unit Reporting Website on which field units post their
Portal
annual budgets and other financial
information
GSD
General Services
Division
The division within national
headquarters responsible for
procurement, warehousing,
maintenance, and distribution of
goods and services to Red Cross
units
HIV
Human
Immunodeficiency
Virus
Either of two closely related viruses
responsible for AIDS that can be
transmitted through infected blood
HRP
Hurricane Recovery A dedicated effort by the Red Cross
Program
to support families and communities
devastated by hurricanes Katrina,
Rita and Wilma
Fundraising reporting system that
enables chapters to post donation
information to the Field Unit
Reporting Portal
HRPPM Human Resources
Policy and
Procedure Manual
Compilation of personnel policies and
procedures that apply to employees
and volunteers in nationally paid units
HSS
Health and Safety
Services
Line of services consisting of
community education and training in
first aid, CPR, aquatics and water
safety, HIV/AIDS prevention, and
mission-related caregiving for the
elderly and other priority groups
HSSAT
Health and Safety
Services
Administrator
Training
Course designed to provide
participants with the basic knowledge
needed to effectively manage a
Health and Safety Services Program
in a chapter
ICP2
Indicators of
Chapter
Performance and
Potential
Performance measurement system
that provides chapters with
information on their current
performance and maximum potential
in several areas: service quality,
fundraising efficiency, volunteer
satisfaction, etc.
ICRC
International
Committee of the
Red Cross
An impartial, neutral and independent
organization dedicated to protecting
the lives and dignity of victims of war
and internal violence and providing
them with assistance
IDWI
International
Disaster Welfare
Inquiry
A request for information about
relatives who are citizens of other
countries and who are believed to live
in areas affected by a disaster
overseas and with whom no contact
is possible
IFRC
International
Federation of Red
Cross and Red
Crescent Societies
A coalition of individual Red Cross
and Red Crescent national societies
that coordinate relief efforts
throughout the world occurring
outside the theater of war and other
forms of armed conflict
IHL
International
Humanitarian Law
The branch of international law that
encompasses humanitarian principles
and international treaties that seek to
save lives and alleviate the suffering
of both combatants and
noncombatants during armed conflict
JP
Jefferson Park
National headquarters facility located
in Falls Church, Virginia.
LMS
Learning
Management
System
Web-based application that
schedules, manages and tracks
online and classroom-based training
and also launches online course
content
MAP
Merit Award
Process
Compensation program at national
headquarters to reward top
contributors so as to encourage the
retention of high-performing
employees
MAPP
Manual of
Administrative
Policies and
Procedures
Compilation of the national policies
and procedures related to activities in
Health and Safety Services training
and education and related products
MASRU Military Aid Society
Referral Unit
The Armed Forces Emergency
Services technical resource unit,
located at national headquarters, that
processes military aid society
referrals
MDA
Magen David Adom The Israeli equivalent of the Red
Cross; admitted to membership in the
International Red Cross Movement in
June 2006 after a Diplomatic
Conference adopted a new neutral
symbol, the "Red Crystal," enabling
the MDA to use the Red Shield of
David inside the crystal when
operating outside of Israel
NAN
National Account
Network
A network of chapters that have
agreed to provide services to national
or regional customers; allows
customers to enter into a single
agreement with the Red Cross to
receive courses or services over a
broad geographical area.
NAT
Nurse Assistant
Training
Training to enable nurse assistants to
provide quality care for residents in
long-term care facilities
NHQ
National
Headquarters
The principal office of the American
Red Cross and of its corporate
management; located in the
Washington, D.C. metropolitan area.
NNC
National Nursing
Committee
Supports and promotes the
involvement of nurses, primarily
volunteer nurses, throughout the
American Red Cross
NPM
National
Preparedness
Month
Month (usually September) devoted
to increasing public awareness about
the importance of preparing for
emergencies and encouraging
individuals to take action
NRP
National Response
Plan
All-hazards plan that establishes
mechanisms for federal government
involvement in, and coordination of,
incident management operations; the
American Red Cross helped draft the
plan and plays a significant role in it
NSC
National Safety
Council
Organization that promotes safety,
health and environmental policies,
practices and procedures that
prevent and mitigate human suffering
and economic losses arising from
preventable causes
NTL
National Testing
Laboratory
A Red Cross lab that performs blood
testing services for all Blood Services
regions
NVOAD
National Voluntary
A coalition of national voluntary
Organizations Active organizations, including the American
in Disaster
Red Cross, with a common interest in
providing disaster relief.
OGC
Office of the
General Counsel
Chief legal office of the American
Red Cross; ensures that the Red
Cross complies with all applicable
laws and that all legal matters
involving the corporation are resolved
in a manner that best protects our
interests
ONCOV Office of the
National Chair of
Volunteers
Office at national headquarters that
helps ensure effective volunteer
deployment, identify productive and
creative volunteer roles, recruit
suitable volunteers, and track and
evaluate the contributions of
volunteers to the Red Cross
ORB
Online Resource
Book
A Web-based collection of disasterspecific data and resources that
provides Red Cross field units with
up-to-the-minute information to
answer inquiries from the public and
the media
OSHA
Occupational Safety U.S. government agency that aims to
and Health
Administration
ensure worker safety and health in
the United States by working with
employers and employees to create
better working environments
PDP
Performance
Development
Process
National headquarters program to
evaluate employees and help align
individual goals with the overall
strategic objectives of the
organization
PRSA
Public Relations
Society of America
Organization dedicated to advancing
the standards of the public relations
profession and providing members
with professional development
opportunities
PSA
Public Service
Advertising
Advertising produced for public
benefit and aired on a free, spaceavailable basis on behalf of a nonprofit organization; the primary form
of Red Cross advertising
QRT
Quick Response
Team
A team deployed to a threatened or
affected area to make an on-site
assessment of the scope of a
disaster, its impact, and the need for
resources and to recommend any
actions necessary to initiate, support,
or expand Red Cross service delivery
RCE
Regional Chapter
Executive
RDC
Remote Deposit
Capture
System to manage the process of
receipting, depositing, accounting
and reconciling deposits for Red
Cross and support the move to
centralized transaction processing.
REAP
Real Estate
Approval Process
Procedures and policies governing
the acquisition, renovation, sale,
demolition, or lease of property by
Red Cross units
RED
Retain Episodic
Donors
A project to engage, cultivate and
solicit donors who gave to the 2004
tsunami and 2005 hurricane relief
efforts to convert them to regular Red
Cross donors
ROC
Regional Operations Temporary federal operations facility
Center
established by a regional office of
FEMA to coordinate federal disaster
response and recovery activities in
that region until the disaster field
office becomes operational
SAF
Service to the
Armed Forces
A line of Red Cross services for
members of the U.S. military and
their families, especially emergency
communications during times of
family crisis.
SAS
Shared
Administrative
Services
Project to create an integrated
system of technology, processes and
controls for many of the
organization's administrative
functions; establishes a single system
that allows for uniformity of financial
and administrative data
SCA
Sudden Cardiac
Arrest
Condition arising when electrical
impulses in the heart suddenly
become chaotic, causing the heart's
pumping action to stop abruptly;
requires immediate restoration of
normal heart rhythm, which can be
accomplished through use of
automatic external defibrillators
(AEDs)
SCC
State Coordinating
Chapter
A chapter designated to provide
overall leadership and administration
of disaster relief planning within a
state
SD21
Service Delivery for
the Twenty-First
Century
Initiative approved in 1991 that
established a framework for chapter
service delivery consisting of services
that chapters MUST, SHOULD, and
MAY deliver to retain their charter
SFI
Strategic
A plan to help the Red Cross improve
Fundraising Initiative its financial viability by raising money
more efficiently and improving the
donor experience
SIP
Select Investment
Program
SOAP
Strategic
Initiative to review and assess the
Opportunity
merits of organization-wide projects,
Assessment Project programs, and partnerships
suggested by Red Cross employees
or volunteers
SOU
Statement of
Understanding
SOX
Sarbanes-Oxley Act U.S. law designed to strengthen
of 2002
federal oversight of public companies
and bringing more transparency to
corporate dealings, particularly
financial and management matters
SRP
September 11
Recovery Program
Initiative to provide long-term
services, including financial
assistance and referral to social work
agencies for case management
needs, to individuals and families
directly affected by the terrorist
attacks on Sept. 11, 2001
SSC
Shared Services
Center
Facility in Charlotte, North Carolina,
that serves as a centralized
processing center for the key
accounting and purchasing functions
of the American Red Cross
Professionally managed investment
program that enables Red Cross
units to invest endowment and
discretionary assets
Formal agreement between the
American Red Cross and another
organization to participate in a longterm cooperative relationship
SSDA
State Service
Delivery Area
A geographical area that is not within
the jurisdiction of a chapter; formerly
called a “gap area”
SSI
School Safety
Initiative
American Red Cross movement to
support schools in developing the
skills and confidence to prevent,
prepare for and respond to natural
disasters, accidents, and humancaused emergencies like shootings
and terrorism; serves as the
“prototype” for the Together We
Prepare-Schools program
SST
Sport Safety
Training
Sports injury prevention, first aid and
CPR training course tailored for
coaches, athletic trainers and others
who support and supervise organized
athletics
TLD
Training and
Leadership
Development
Department at national headquarters
charged with developing and
delivering state-of-the-art leadership
training for volunteers and employees
and providing a clearly-defined
"learning path" for aspiring employee
and volunteer leaders
TRP
Tsunami Recovery
Program
Five-year recovery program
established six months after tsunami
struck South Asia in December 2004
TWP
Together We
Prepare
Initiative that encourages five actions
-- make a plan, build a kit, get trained,
volunteer, and give blood -- that
every organization, individual and
family should take to better prepare
themselves for an emergency or
disaster
VAI
Volunteer
Administration
Institute
Professional development conference
that focuses on building volunteer
capacity and developing volunteer
resources management strategies to
meet business and strategic goals
VAVS
Veterans Affairs
Volunteer Services
Program through which Red Cross
volunteers help provide military
veterans in VA medical facilities with
physical rehabilitation, nursing, social
work, and other services
VOAD
Voluntary
State or regional coalition of voluntary
Organizations Active organizations with a common interest
in Disaster
in providing disaster relief
WSI
Water Safety
Instructor
Course that trains instructor
candidates to teach water safety,
including strategies for planning and
conducting effective and safe swim
lessons
Date/Time Last Modified
10/16/2012 6:31:15 AM