Please find attached script and following information Terminologies Products= Home Phone, TV and Internet Bundle = 3 Product including Home Phone, TV, Internet. Double = 2 Product Sales Single= One Product Daily Dialing Hours/Agent Minimum SPD Compensation/agent 8 1 installed triple bundle C$11/Hour 16 0.5 installed triple bundle C$5.5 /Hour (1)Vendor will get additional $30 per sales or $90 per bundle if make more than one bundle per days. (2) Vendor will get only (no hourly) $25 per sale or $75 per bundle if make less than 0.5 SPD. (4) Performance will be calculated weekly basis and in group. Example (1)If 10 agents make 25 sales means every agent make one sales @ 0.5 SPD regardless any agent don’t make a sale or make more than one sale. (2) If 10 agent make 30 sales means every agent make a sales @ 0.5 S.P.D and remaining 5 sales will be counted as additional sales @$30 per sale (4) Vendor will give access to remote call barging to monitor agents. (5) Vendor will inform the company about total number of agents and will not add or remove agent without informing company. Payment Cycle: Every 1st and third Monday of the Month for the Installed sales of last 15 days. Payout: C$11 per hour : SPD 1 Unique Selling Points 1. Very Well Known Brand All over Canada 2. No Financial Information Required to complete sales 3. Only need DOB and DL to make sales. 4. No Upfront Payment Required to complete sales. AGENT SCRIPT Hi, may I speak to Mr. / Mrs. --------------------------Ok, this is ----------------from Rogers Communication, how are you doing Mam/Sir? (Wait for Cx Response) I am fine and you (I am also fine thanks for asking) Sir/Madam, basically the reason of my call is to let you know that Rogers is offering you home phone with crystal clear voice quality, high speed internet and the best TV services for $92.96/mo. And the best thing is there would be no installation charges for all the three services So may I know who is your current provider for these services like bell, cogeco, primus, videotron?? (IF WITH OTHER PROVIDOR OFFER ALL THESE 3 SERVICES. IF USING ANY SERVICE FROM OUR COMPANY, OFFER OTHER SERVICES) In these prices we are offering you: HOME PHONE We will give you the same number that you are using right now with crystal clear voice quality, 911 Helpline Flexibility, 6 calling features of your choice and with unlimited North American calling. This will cost you $19.99/mo. ONGOING INTERNET In our internet service, you will be getting high speed internet which is 60MBPS WITH 200 GB usage with modem built in router absolutely free it will cost you $44.99/mo. For 3 months then 57.49/mo. ONGOING (10$ FOR UNLIMITED IN A BUNDLE) CABLE TV With this TV SERVICE Only Rogers can give you Whole Home PVR (ONLY WITH BUNLE) absolutely free, permanently yours to keep at no charge TV package includes 190Channels; more than 35HD channels included free of cost popular specialty channels like TSN, CTV News, CP24, PBS, Global HD, Teletoon Retro and Much Music. It will cost you $27.98/mo. For 3 months $57.98/mo. Thereafter Book order by taking customer DOB and one of following ids (SIN Card Number, Driver Lic Number, Canadian Passport Number, or any other government issued id except health card) If customer ask for any other channelor any additional information, transfer the call to your supervisor by saying this ‘just hold on for few seconds I’m transferring this call to the Supervisor,he‘ll guide you further regarding it’ Thank you.