Influencing SAP: Customer Connection
Selection Call SAP HCM Time Management
Zeliha Dikmen - Project Manager, Michael Bonrat – Product Owner
December 1,2014
Customer
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Customer
2
Agenda
Recap of project timeline and approach
SAP selection criteria for requested improvements
Overview of implementation plan
Next Steps
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Customer
3
Customer Connection Focus Topic project
HCM OM/PA 2014 project timeline
Customers
SAP Customers
Provide feedback in
development & support
testing
Submit improvement
requests, subscribe for
IR prioritization
Final Call
CW 38 (~Sep 18th)
Kick-Off
June 23
Selection Call
1.12.2014
Provide feedback
on productive use
Delivery Call
~ June/July 2015
Speaker‘s Corner
open project workspace
23.6.2014
Use
close project workspace
26.9.2014
Collection of Improvement
Requests
Follows, moderates
and comments on
improvement request
Develop
Select
Collect
Selection of
Improvement
Requests for
implementation
Detailed analysis
and decision on
implementation
Development of
improvements, delivery as
Notes/Support Package
Development and
delivery of notes and
support packages
Productive use in
customers‘ systems
Continuous improvement
of the Customer
Connection process
Project Team
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Customer
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SAP selection criteria for requested improvements
SAP selection criteria
Improvement
Requests submitted
by customers
•
•
Positive impact for many customers
(Requested improvements need minimum 5 subscribed
customers to qualify)
Global relevance of the improvement
small enhancements to
ensure product quality
Realization time and effort
(maximum 6 months of development)
Improved support for your
day-to-day business
Easy and fast deployment
(can be delivered in Notes / Support Packages, no
structural changes, must be ‘switchable’)
Down-port to releases in mainstream maintenance as per
market demand and feasibility
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
5
Improvement Requests - Overview
# IRs submitted by customers
31
- # rejected IRs (due to lack of customer
subscriptions)
5
- # out of scope IRs (already communicated)
3
= # qualified IRs (5 or more subscriptions)
23
# of qualified IRs
2
4
3
2
1
11
Thereof (recommendation):
# IRs already delivered
1
Already delivered within existing solution
# IRs to be scoped (planned for development)
11
Planned for development
Rejected - Prioritization
# IRs handed-over
# IRs to be rejected
(overview of reasons see in chart on the right)
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3
Rejected - exceeding size/effort
Rejected - violating design rules
8
Handed-over
Customer
6
Improvement Requests (IR) already available
ID
IR title
D6800 Ability to Create Flexible
Working Patterns
Subscribed customers / IR owner
Requested release
SAP_HR ECC
11
Rachael Parkes, Transfield Services 6.04
NZ Ltd
Comment
Already existing solution HCM Shift
Planning
(additional Consulting Note will be
provided)
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Customer
7
Improvement Requests (IR) in scope for development
SAP is pleased to announce the following enhancements planned to be implemented from the Customer Connection
program. We appreciate your input and support of this process.
ID
1
IR title
Subscribed
customers / IR
owner
Requested
release
How to deliver
(Note, SP only)?
Planned
availability1
End of 05/15
SP 87
Or
End of 11/15
SP 93
Releases/E
HPs
SAP_HR ECC
6.04 and
SAP_HR ECC
6.08
D6377
Toggle between change and
display in transactions
PA20/PA30/PA51/PA61 Umschalten Anzeige/Ändern
40
Ansgar Schleyer,
FIS GmbH
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
D6380
Determination of leave class
during time evaluation Auszählklasse in der
Zeitauswertung ermitteln
11
Ansgar Schleyer,
FIS GmbH
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15
SP 87
Or
End of 11/15
SP 93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D6372
check tool for overlaps in
T510S (Checktool für
Überlappungen in T510S)
31
Dirk Kretschmer,
BMW
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15
SP 87
Or
End of 11/15
SP 93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D6378
Automatic toggle to display
mode in transactions PA30 and
PA61 after a given time
29
Ansgar Schleyer,
FIS GmbH
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15
SP 87
Or
End of 11/15
SP 93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
planned – no commitment on release dates
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
8
Improvement Requests (IR) in scope for development
ID
D6368
Subscribed
customers / IR
owner
Requested
release
How to deliver
(Note, SP only)?
Planned
availability1
Releases/E
HPs
Direct Call of HRFORMS /
Adobe Timesheet from
RPTIME00
29
Marco Jansen
KWP team HR
GmbH
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15
SP 87
Or
End of 11/15
SP 93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
Improvements in the funtionality
for the deletion of Time Clusters
22
Olu Adelaja,
Shell UK
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15 SP
87
Or
End of 11/15 SP
93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D6371
Time Cluster delete for Time
admin
17
Marco Jansen
KWP team HR
GmbH
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15 SP
87
Or
End of 11/15 SP
93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D6373
delimit posibitilty for TMW
absense codes
(Abgrenzungsmöglichkeit für
TMW Kürzel)
16
Dirk Kretschmer,
BMW
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15 SP
87
Or
End of 11/15 SP
93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D6564
1
IR title
planned – no commitment on release dates
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
9
Improvement Requests (IR) in scope for development
ID
1
IR title
Subscribed
customers / IR
owner
Requested
release
How to deliver
(Note, SP only)?
Planned
availability1
Releases/E
HPs
D6369
workschedule search also in
PA20 for IT0007
16
Dirk Kretschmer,
BMW
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15 SP
87
Or
End of 11/15 SP
93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D1867
No FBA
Maintenance of table T510S
16
Ton Damen
Koninklijke
Cooeperatie
Cosun U.A.
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15 SP
87
Or
End of 11/15 SP
93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
D6386
Check Table for field
IT0050_ZUSKZ with DisplayText
8
Heinz Knüpp,
cbs Consulting
SAP_HR ECC
6.04
Improvement Note
and
HR Sync SP
End of 05/15
SP 87
Or
End of 11/15
SP 93
SAP_HR
ECC 6.04
and
SAP_HR
ECC 6.08
planned – no commitment on release dates
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
10
Improvement Requests (IR) - handed-over
ID
IR title
Subscribed customers / I
R owner
Reason
Impact
D1876
Illness and recovery registration in SAP
(Wet Poortwachter)
10
Carla Op Heij, Nextmoves
Payroll Consulting B.V.
Addressing country
specific/legal
requirements for NL
Handed over to SAP GS
for evaluation
D6573
Link delivered Customer Connection
improvements into the SAP IMG (SPRO F5)
13
James Barron
General for SAP
Customer Connection
deliveries
Handed over to CC
D1879
Possibility to register an ESS-leave request
with a repeating sequence.
21
Erik Kort,
Ministerie van Binnenlandse
Zaken
Out of scope of this
project
Handed over to Product
Owner ESS
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
11
Rejected Improvement Requests (IR)
ID
IR title
Subscribed
customers / IR
owner
Requested
release
Reason for rejection
Impact
D6681
Leave history
screen / report
22
Vicki Smith,
Connetics
Limited, NZ
SAP_HR
ECC 6.04
Prioritization
Can be re-submitted in
next cycle
D6394
A partial-day
attendance
(Infotype 2002)
8
Christian
Härtl,
Krones AG
SAP_HR
ECC 6.04
Prioritization
Can be re-submitted in
next cycle
D6370
Prolong textfield
for absence- and
attendance types
11
Thorsten
Kniewel,
Deutsche
Telekom AG
SAP_HR
ECC 6.04
Exceeding size/effort
Will not be developed
D6946
Create check
table for the
various grouping
used in time
management
(MO*) including
raise of values
9
Matthias
Flaig,
METRO
SYSTEMS
GmbH
SAP_HR
ECC 6.04
Exceeding size/effort
Will not be developed
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Further decision
information-please
provide details on
decision
Impacts addt’l
applications:
Focus Topic ESS
would be necessary
and we will inform PO
of ESS
Customer
12
Rejected Improvement Requests (IR)
ID
IR title
Subscribed
customers / IR
owner
Requested
release
Reason for rejection
Impact
Further decision
information-please
provide details on
decision
D6928
IT0007 Part Month
recalculate monthly
workinghours
6
Heinz Knüpp,
cbs
Consulting
SAP_HR
ECC 6.04
Violating design rules
Will not be developed
This change would not
reflect meaning of the
field.
D6352
Inaccuracy B/W
clock in & clock out
in time evaluation
Process
8
venkatesh
yadav,
LnT Infotech
SAP_HR
ECC 6.04
Violating design rules
Will not be developed
Request requires
changes on PCL*
clusters.
D6926
PA61 Listanzeige
IT 2001 Abwesenheiten:
Buchungen
readonly, wenn
Langtext zur
Abwesenheit
gepfleg
11
Joachim
Veser, proc-it
GmbH
SAP_HR
ECC 6.04
Violating design rules
Will not be developed
Maintenance in detail
screen is possible.
D6659
Ability to modify
Attendance/Absenc
e code on
IT2001/IT2002
19
Rémi
Corriveau,
Centre
d'excellence
SAP des
CSLFO
SAP_HR
ECC 6.04
Violating design rules
Would impact also PA.
Workaround available
in TMW.
In PA61 the
absence/attendance
code is the subtype
which we should not
change in general.
Anyway it works in
transaction TMW.
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
13
Rejected Improvement Requests (IR): out of scope
ID
IR title
Subscribed customers / I
R owner
Scope area
D6768
Enhancements to the payslip program
PC00_M3XX_CEDT
5
Olu Adelaja, Shell UK
Payroll
D6387
Userfield T550A-RKEPA for request with
OPET VARST in Timeevaluation
5
Heinz Knüpp, cbs
Consulting
Time Evaluation
D6915
Enable RE-FX Objects in Cross Application
Time Sheet as Target (CATS)
9
Jens Zepp,
Zweckverband Kommunale
Informationsverarbeitung
CATS
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Next steps
Customer
14
Rejected Improvement Requests: Lack of subscriptions
(not qualified)
Improvement Request
No of Subscriptions
Rationale for Rejection
D7003 - Fix problem that occurs in rehiring
and reassignment
1
Lack of subscribed customers
D6945 - E-mail password protected payslips
4
Lack of subscribed customers
D6379 - Several substitutions at the same
time in infotype 2003 - Mehrere Vertretungen
gleichzeitig
4
Lack of subscribed customers
D6376 - Work schedule search IT 0007: shift
identification
4
Lack of subscribed customers
D6992 - Fix problem that occurs in rehiring
and reassignment
1
Lack of subscribed customers
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
15
Next steps
•
Joint review of specification (starting December 2nd)
•
Test and acceptance of the improvement by IR Owner
•
Presentation of results in Delivery Call webinar
Improvement Request
owner
Subscribed customers
(optional)
SAP Development
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
16
Improvement Finder
Find delivered improvements easily by using:
www.sapimprovementfinder.com
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
17
Questions & Answers
Thank you
For further questions:
michael.bonrat@sap.com
zeliha.dikmen@sap.com
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Appendix
The SAP Customer Connection Program –
Frequently Asked Questions (FAQs)
The present FAQ document is a quick reference guide to the most relevant
questions and answers about the SAP Customer Connection program.
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
21
Improvement Request - Status
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
22
Improvement Request – Rejection Reason
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
Customer
23
