1 24 – 27 May 2015 Crown Promenade, Melbourne Sunday 24 May 2015 SESSION 6.00 PM Pre-Conference registration 6.30 PM Jumpstart 7.30 PM Networking Welcome Drinks For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 2 Monday 25 May 2015 SESSION SPEAKER SESSION CONTENT 8.00 AM: Registration/Arrival Tea & Coffee/Exhibition Viewing 8.30 AM: Conference Opening and Chairperson’s Welcome 9.00 AM – 10.00 AM KEYNOTE PRESENTATION Unleashing the Power of Collaboration: If Only We All Knew What We All Knew Dominic Thurbon Chief Creative Officer, ChangeLabs To get ahead in the knowledge economy, companies must capture the expertise already floating around inside their four walls. Using everything from better technology to better meeting discipline, unleashing collaboration is a sure-fire way to drive innovation, productivity and engagement. In a competitive market, we cannot afford to let collaboration be a buzzword – we need to implement real strategies for making it happen. In this insightful and empowering presentation, Dominic will: Give you the 5 behaviours to unleash collaboration, both personally and organisationally Identify the common barriers to making it happen and show how they can be overcome Demonstrate the link between collaboration and innovation, productivity and engagement 10.00 AM – 10.40 AM: Morning Tea For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 3 HR 1 PEOPLE & CULTURE 10.40 AM – 11.30 AM SAP Technology 101: Latest Tools and Acronyms Explained SAP Mentors give you the lowdown on what’s what in this quick-fire session How To Interpret and Manage Multiple Complex Employment Awards in SAP HCM Chris Hubbard Managing Director – Health & Public Service, Technology, Accenture & Elizabeth Burger Senior Manager – SAP ANZ Talent and HR Domain Lead, Technology, Accenture Managing multiple complex employment awards in one organisation is not always easy especially when the award interpretation “evolves” over time. Employee payroll accuracy is business critical and interpreting these awards incorrectly can cause: staff dissatisfaction, output and service quality degradation, damage to reputation and negative press, financial penalties and interest imposed by local revenue services, union involvement, works council involvement, audit compliance failure and possibly negative shareholder value. Using Accenture’s approach and strategy provides direction on how best to implement complex and multiple employee awards. And how to overcome technology, process and people issues, to ensure a no impact go live! For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Strategy Service delivery Payroll applications and process Tools and assets Key considerations Methods Produced by The Eventful Group 4 The New Playbook - Technology and Talent Management: Recruiting and Retaining Great Talent Sean Kundu Director of Human Resources and Employment Counsel San Francisco 49ers (USA) HR 2 The team’s approach to performance management is therefore focused on continuous communication enabled by technology from SuccessFactors. The strategy is to recruit, hire, retain, and manage a fast growing pool of great talent. Sean his team developed the Playmakers Program, an initiative designed to manage the entire employee performance process from pre-hire to ongoing evaluations. It’s based on the premise that each employee is a playmaker, creating “winning moments” that make fans happy. The 360-degree recruiting approach starts with pre-hire behavioural testing against a model that predicts great performance. In-season performance measurements collect real-time data from mobile app fan surveys, mobile performance evaluations, and supervisor spot checks. Employees also participate in formal performance review processes post-season. Data analytics correlate pre-hire testing and the actual performance of employees. Managing Contingent Labour – What Does this Really Mean? PARTNER THEATRE In just one year the San Francisco 49ers grew from 150 employees to 1500! With such a rapid increase in staff, the organisation were asking themselves two fundamental questions – How do you recruit great talent and how do you retain great talent? In this session Sean will share with you how the San Fran 49ers used different and fresh approaches to finding and keeping their top talent. These included prehire behavioural testing, in-season and post-season performance measurement, data analytics, iterate performance model, quarterly conversations and manager upward reviews. Nicole Morton Senior Consultant, Plaut For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Almost every organisation utilises people, other than employees, for varying reasons and in various capacities. The challenge is always how to ‘manage’ these resources - but what does ‘manage’ really mean? What and how should we record data on these people? This session will discuss the aspects of ‘managing’ contingent labour and what that means for the processes, definitions, integration, reporting and decisions within your organisation. The ‘reality’ of implementing a globally defined contingent labour process can also be quite different than designing, which will be discussed based on an example within an organisation. What is contingent labour? Definition, reason and process Onboarding and offboarding. How and why considerations Process and design impacts – areas to consider Challenges What worked and didn’t work in an organisation that implemented a contingent labour design Produced by The Eventful Group 5 PEOPLE & CULTURE 11.40 AM – 12.30 PM Change Leadership – What it Looks Like and How to Get the Results You Really Need Greg Taylor Independent Change Management Evangelist Most models for change will tell you that some sort of “leadership buy-in” is a critical success factor for any initiative. But everyone on a project has a responsibility for leading change, not just the sponsor. Through a range of practical examples, you’ll explore what change leadership look like at different levels and how can you get your stakeholders driving the bus, not just being a passenger. Paul Worland SAP HR Payroll Solution Architect, Presence of IT HR 1 Are You SuperStream Ready? For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 What’s the one focus area that underpins change leadership at any level? What does change leadership looks like for the project or change manager? What is really needed from a project sponsor, and how do you influence a “difficult” sponsor to give the right level of commitment? What does change leadership mean for the business representative working with the project and what strategies are useful to engage these people? How you can tap into change leadership that will emerge amongst the people impacted by change? From 1 July, the Australian Federal Government is introducing SuperStream, an initiative that will move the Australian superannuation system from largely paper-based to purely electronic, thus simplifying the process and reducing costs associated with superannuation payments. So what does this mean for your business? The complexity involved in preparing your back-end systems including payroll, financial and vendor applications for the SuperStream roll-out shouldn’t be underestimated. Have you completed all the steps to ensure your business is SuperStream ready? How to tackle the configuration of SuperStream What are the data cleansing challenges What is the impact on the finance systems Clearing House options Lessons learned, challenges, tips and tricks from customers Is there still time to react? Immediate next steps Produced by The Eventful Group 6 How AGL Rebuilt an Ailing HR Dashboard by Going Back to Fundamentals, Without ‘Cloud’ or ‘Big Data’ Dr Marcus Gibson Corporate Business Analytics Lead, AGL Energy Despite the best of intentions, AGL had tried, and failed, at achieving acceptable levels of trust and adoption with an HR reporting solution. Hear how a new approach to report development, stakeholder engagement, and visualisation built excitement, trust, and increased adoption of a new people metrics dashboard. Built in partnership with the business, for the business. HR 2 This session will discuss the historical background to an ailing dashboard, how we used an agile approach to re-engage with the business, refine our HR KPIs, and leverage our existing SAP product stack to deliver quick wins. PARNTER THEATRE From Forms to Responsive Web Apps and Process Automation Heidi Fischer Chief Relationships Officer, IQX Business Solutions How we approached rebuilding a failed HR dashboard Using agile approaches to maximise stakeholder engagement Leveraging visualisation best practices to make your analytics shine Cutting your losses. Making the most of what you have. What worked for us, and what didn’t What the future might hold for people metrics at AGL Enable collaboration between internal and external participants, at their desks or on the road for improved productivity and competitive advantage. Identify the essential components of an effective web app solution framework for common form based processes such as authority to employ, onboarding and personnel data changes. Why use responsive web applications and native apps to replace pdf, Excel and word forms How to address workflow management challenges and opportunities How to expedite and mobilise task approval to reduce process cycle times Where to store all the supporting documents like qualifications, photos and contracts Who you can provide access to and address licensing and security dilemmas When to use Fiori apps and when to build your own 12.30 PM – 1.30 PM: LUNCH & EXHIBITION VIEWING For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 7 1.30 PM – 2.20 PM PEOPLE & CULTURE Building the Technical Team of Tomorrow, Today Benjamin Robbins Co-Founder, Palador (USA) Many organisations today struggle with how to recruit, train, and retain top IT talent. Technical skills and needs change at such fast rate that it seems that as soon as you’ve identified a technical need, the need changes. How can IT organisations expect to keep up? The problem isn’t technology, but team. Organisations should gear hiring practices towards certain individual’s traits, not for which technologies are on their CV. Organisations should also know how and when to go outside the organisation for expertise. Carl Hubbard Product Sales Manager SAP Australia HR 1 Move Your Core HR & Payroll Processes to the Cloud - But Keep Your Integration to SAP On-premise For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Talent not tools matter for tomorrow How to identify the right talent and where to find them What is the must-have core team? Will training solve your tech gap shortage? When and how to effectively to leverage vendors and outsourced talent How to dodge silver bullet thinking Carl will take you through the capabilities of SuccessFactors Employee Central, as the natural replacement for SAP’s core HR solution, as well as how this links to the rest of the SuccessFactors HCM suite. He will address how to move to the cloud as your HR source of the truth, while integrating to your existing SAP ECC solution to keep your people-related processes in play. We will look at some typical Australian customer case studies, the future roadmap of Employee Central and how we can address your contingent workforce. How does implementing SuccessFactors affect the on-premise SAP HR solution and integrated ERP? Integrating Employee Central with Payroll (SAP or third-party) and the move to paperless transactions Reconciling systems to achieve a single source of the truth Deployment options for SAP customers who want to move HR to the cloud The latest roadmap for Employee Central Can you trade-in some SAP licences to cover your SuccessFactors licence? Produced by The Eventful Group 8 Implement eLearning Capability in Your Business Using SAP LMS and ESS Learner Portal and Save $$$$! Allison Hargood Learning and Development Business Partner, Wilmar Sugar ANZ The Problem: Do you spend 1000s of hours and dollars travelling and delivering information to your employees? Do you train users in business applications (like SAP!) only to find they have forgotten everything by the time they get back to their desk? How can we deliver consistent knowledge and skills to learners that doesn’t cost a fortune? HR 2 The Solution: eLearning has come a long way since it became mainstream back in the early 2000’s. You no longer need to spend $40k - $100k on a whiz bang eLearning course developed by an external company who doesn’t know your business. All you need is a little know-how and you’re on your way to lowering your costs to transfer skills and knowledge to your employees. David Irvine Managing Director, TIK Consulting PARTNER THEATRE All Companies Need to Report – Make Your Reports Spectacular For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Ready to learn more? New to eLearning? The problem: High cost of delivering information that could be delivered electronically The solution: Implement SAP eLearning platform and deliver through ESS Learning Portal The infrastructure, software, and people, you need to implement SAP eLearning Platform When to use eLearning (and when not to!) Next steps in our eLearning journey Anyone who’s used SAP knows it has a wealth of information, however, accessing that information easily and quickly is another matter entirely. Think about the amount of effort and time you spend performing payroll reconciliations, workforce analytics, combining payroll or leave results with master data, data integrity and audit checks, and then finally getting this information to the right people. With Nexus you’ll fulfil these reporting requirements and many, many more. It will allow you to do so quickly and easily – with the addition of stunning charting and visualizations, hassle free distribution to various audiences. Mobility and browser access will take your reporting to an entirely new level. Overview of the Nexus Suite HCM Reporting Module Different types of reporting available (i.e. payroll, reconciliation, leave, workforce analytics etc) Storage and quick access to report results using the Nexus Data Repository Interactive Chart Designer Distribution of reports to different audiences through the various available mediums Accessing Nexus reports through browser and mobile devices (UI5) Produced by The Eventful Group 9 PEOPLE & CULTURE 2.30 PM – 3.20 PM Building a Great Team: The Foundation for a Winning Culture David Roberts VP, Platform Solutions, SAP & Manager Corporate Financial Planning & Analysis, Under Armour (USA) Under Armour uses The Four Pillars of Greatness drive success in every aspect of the business – build a great product, build a great team, provide great service and tell a great story. All of these components are embedded into the fabric and culture that is Under Armour. Understanding of The Four Pillars is taught within the first week with the team (class UA101) and reinforced through corporate and personal goals in the talent management solution. Come hear the stories and see the real-life example of the Under Armour cultural phenomenon. Michelle Bliffen Enterprise Applications Group Team Lead – Human Resources, University of Kentucky (USA) HR 1 Weathering the Cloud - How to Integrate SuccessFactors with an On Premise Solution For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Share the story of Under Armour and the company’s rich history Show how the “people agenda” is developed and managed through SAP SuccessFactors Provide examples of how individuality of teammates is used to create depth in our culture Explain how transparency and accountability are the bedrock for developing a family culture Give examples of public successes born from the Under Armour culture The University of Kentucky made the leap into cloud applications with the decision to implement the Performance and Goals module in SuccessFactors. With the implementation came decisions about integration points, populations to include and changes to the evaluation process. Integrating SAP with SuccessFactors was an interesting endeavour, but we were successful in the end. This presentation will take you through the ups and downs of implementing a cloud solution while keeping the on premise solution at the core. Benefits of SuccessFactors Goals and Performance Challenges to be aware of when implementing Determining a realistic timeline for implementation Communication is essential! Understanding your own processes is critical Make sure your source data is clean Produced by The Eventful Group 10 SAP Payroll Control Center and Declustering - Benefits Available to All SAP Clients Here and Now! James Barron Independent Consultant - NZ Police SAP Payroll Implementation (NZ) Starting with a brief overview of the new Payroll Control Center James will share the startling ease of deploying the underlying configuration and how it delivers payroll reporting many times faster (even without HANA and on your existing platform). The session will conclude with a look at the progressive but revolutionary simplification of SAP payroll that this points towards. HR 2 PARTERN THEATRE We’re learning ALL the time – Evaluating and Selecting the Right LMS for You Calvin Kally CEO, KALTech Group The new “Payroll Control Center” now in ramp up from SAP – and you don’t need HANA and/or buckets of cash What declustered results are, how easy they are to setup and the reporting advantages over other options (detail, accuracy, zero cost but above all speed as reports run 15-300 times faster) Exciting possibilities declustering opens up for SAP to progressively simplify and improve core payroll Learning should be fun, but the pressure to ‘pass’ has reduced the enjoyment and increased the stress. Transitioning from a classroom-based environment to an online learning environment is challenging in the best of circumstances. Like most initiatives, knowledge and preparation are the keys to success. But where does an organisation start when pioneering this new approach to learning? How will you evaluate and choose the appropriate LMS? Learning is transferable; it is sometimes caught rather than taught The earth is (not) flat Are we really all the same? What to look out for when selecting an LMS Getting the best from your LMS What all the fuss about Social Learning? How to love your LMS again (and get it to love you back) 3.20 – 3.50: Afternoon tea For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 11 PEOPLE & CULTURE 3.50 PM – 4.30 PM Build A Culture of Accountability: The Key to Organisational Success, Empowered People and High Performance Gregory Bayne Director / Leadership Capability Consultant, Total Leader and Coach Solutions If you ask any senior executive what they believe is a key factor to driving a culture of success, it will be accountability. Yet very few organisations successfully implement a culture of accountability. We will explore the role of people, processes and systems in building a culture of accountability, and most importantly generating the experience of ‘feeling accountable’ across an organisation. If you wish to know more about how you in your role can help build a culture of accountability, then this talk is for you. HR 1 Fiori & On Premise HCM: An Incremental Change or a Complete UX Rehash? David Ludlow Group Vice President, Line of Business Solutions – HR SAP (USA) This session will focus on Employee and Manager Self Service apps available on Fiori and upcoming HR Professional apps on Fiori. This session will not only give an overview of available and upcoming features, but bust many a myth around Fiori and guide participants around seamless and non-disruptive implementation of HCM Fiori. Mark Souter Industry Value Engineer & Sean Collins Product Sales Manager, SuccessFactors, an SAP Company HR 2 Data-driven Talent Decision Making For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 The key principles underpinning a culture of accountability The role of people, processes and systems in generating accountability Top three strategies to put into place Case studies and examples of organisations getting it right Key actions moving forward What are the current and upcoming self service and HR professional offerings on Fiori for HR? How easy or difficult is it to implement Fiori on your existing landscape? Fiori is available for EhP7 only - busting this and other myths around Fiori for HR Adapting standard Fiori apps for you needs - what not to do and how to really do it Organisations routinely spend in excess of 50% of their operating expenditure on the workforce – on assembling the best possible team of people to create products and services to deliver to customers, on creating and implementing talent processes that organise and motivate the workforce to support corporate goals. Yet being able to quantify the value-add of talent remains a challenge. Many struggle to apply the same kind of rigor, discipline and confidence to decisions about people as the decisions they make about money, customers, technology or business opportunities. SuccessFactors Workforce Analytics provides concrete and actionable insights on workforce data to drive your business strategy today and help you plan for the future. Integrating talent data for comprehensive workforce planning and analysis Forecast critical workforce demand/supply and analyse where critical talent gaps lie Understand what’s happening with your workforce and why Determine the effectiveness of talent policies and processes Present information about the workforce that supports executive decision making Produced by The Eventful Group 12 4.50 PM – 5.50 PM Daniel Flynn Co-Founder, Thankyou Group SPECIAL GUEST SPEAKER Entrepreneurship and Social Business, Leadership and Innovation At the age of 19, Daniel was deeply affected by hearing about children in Africa who would spend hours each day collecting water for their family – water that wasn’t even safe to drink. After researching the World Water Crisis, Daniel discovered that Australians spend $600 million on bottled water each year, while in developing nations over 900 million people didn’t have access to safe water. The injustice of these two facts inspired Daniel to do something. He came up with the idea to marry these two extremes together in the form of a bottled water company that would exist for the sole purpose of funding safe water projects. Thankyou Water was born in August 2008. To date, Thankyou has helped over 78,000 people with safe water access, nearly 68,000 people with health and hygiene training and almost 7000 people with short-term food aid and long-term food security in nations like Cambodia, Kenya, India, Timor Leste and Haiti. Daniel is passionate about entrepreneurship, leadership and inspiring others to achieve their dreams and do what others might say is impossible. During this presentation he will talk about: Taking an idea and making it a reality Making the impossible possible Digital/social media marketing Entrepreneurship and social business Leadership and innovation Philanthropy 6.00 PM: UXC Oxygen Mastering SAP Networking Drinks For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 13 Tuesday 26 May 2015 SESSION SPEAKER SESSION CONTENT Julie Prater Senior Director - Corporate Services, Systems Support, Australian Taxation Office The ATO has a strong history of administering Australia’s tax and superannuation systems. Core to this success has been the strong culture which has shaped the way the organisation operates. However, the environment within which the ATO moves is rapidly changing. In response to this, technology innovation, customer centricity, efficiency and productivity have been put in the spotlight. The Commissioner has called for organisational reinvention, with culture change a key strategy in embodying the organisation’s values and transforming the client experience. The one drawback of having a strong culture is that it is notoriously difficult to change! 9.00 AM – 9.50 AM PEOPLE & CULTURE A Four-Phase Approach to Transform Culture at the ATO Join Julie as she shares the ATO’s experiences and outlines their four-phase approach that you can take back and apply to your own organisation. Background - why was change inevitable at the ATO? Phase 1 - diagnosing the issue and ascertaining the current state Phase 2 - determining the desired culture Phase 3 - identifying the change levers that will deliver the new culture Phase 4 - embedding the new culture David Ludlow Group Vice President, Line of Business Solutions – HR SAP (USA) HR 1 & HR2 A Change in Mindset Around HR Strategy For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Change is in the air for HR and many HR strategies may need re-thinking. How to engage today's workforce that today often comprises five distinct generations. How to standardise and simplify global HR processes to drive out cost and complexity. How to manage a "just in time" workforce which comprises more and more contract labour. How to train, develop, and finally solve the "war for talent". And how to determine the right strategy for migrating to the cloud. Technology is changing also. Today's HCM solutions must engage every end user and be agile to support changes fast. They must help standardise HR processes to drive out cost of HR service delivery and better support the business. SAP is committed to providing market-leading HCM solutions to help HR leaders meet the increasing workforce demands of their respective organisations, including our market-leading cloud solutions from SuccessFactors and Fieldglass, as well as our SAP ERP HCM solution. Learn how we can enable you to deliver the best HR services to your organisation, leveraging the solutions and delivery models that make the most sense and provide the best value for your organisation. Produced by The Eventful Group 14 10.00 AM – 10.50 AM Greg Layton Director, NeuroSport PEOPLE & CULTURE Resilience and Composure - How to Maintain Performance Under Pressure SAP projects are often high demand and high pressure with looming deadlines and competing priorities. What skills you need to succeed personally and ensure the business goals are met in these types of environments? How can you maintain focus under immense pressure? Performance in clutch moments is often the only thing that separates first from second place. In this session, Greg will share with you the secrets used by the greatest coaches and athletes to maintain composure under pressure. And most importantly, how this translates to the business world where there are no lights and cameras. You will learn the cost of cognitive overload and key skills for building resilience to large workloads and pressure. Rob Gillis HR Services Director, Goodman Fielder & Jane Moscatt HR Manager Renumeration & HR Technology, Goodman Fielder HR 1 Flying into the Cloud as a Business Sponsor…. Does This Come With a Parachute? A key business process at Goodman Fielder is the annual salary review. There was a need to streamline the process and significantly decrease the opportunity for human error. The volume is over 1,000 salaried employees in two countries, with over 100 reviewing managers. There was a data security issue in e-mailing spreadsheets around the organisation, according to a very tight timeframe. We needed to increase the ability to track and move forms along, and to provide greater transparency of the data for reviewing managers. Flexibility was still a business requirement. Two options were considered (SAP Enterprise Compensation Management and SuccessFactors Compensation module). Goodman Fielder were seeking a future proof scalable option. Having just completed a SAP Human Capital Management project, we were seeking to tackle another time saving project. For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 The cost of cognitive overload Mindmapping Changing your state The formula for resilience Have a clear business process before you commence design/blueprinting Ask for as much as you want but understand SuccessFactors has limitation like any other system How your internal master data processes can impact your SuccessFactors data Who really maintain the system post go-live IT or HR? Don’t underestimate the value of SuccessFactors Cloud Learning Centre What about data held off shore in non SAP systems? Understand the value in clearly defined processes before commencing Produced by The Eventful Group 15 ESS and MSS: Improving Efficiency and Accuracy at the University of Kentucky HR 2 Michelle Bliffen Enterprise Applications Group Team Lead – Human Resources University of Kentucky (USA) Be able to think outside the box if SuccessFactors can’t meet your requests, can your IT ABAP team fill the gap? Don’t keep your on-premise IT out of the process; they still have value to add Using a SME who knows the on-premise solution and not just the processes will be an advantage The University of Kentucky ventured into Employee Self Service with the annual benefits open enrolment process. From that beginning, we have continued to incorporate more information and more processes into both Employee and Manager Self Service. From benefits enrolment to pay slips to on-line time entry and leave requests, ESS and MSS offer many options that companies may implement. See how an incremental implementation approach may be beneficial to transition employees away from paper with little push back. Incremental approach is sometimes better than a “big bang” On-line Benefits Enrollment can reduce paper by 90% or more On-line Leave Requests help manage available quotas more effectively Managers have access to information they may not have had before Handling access for employees who do not work at a desk Managing the transition – mandatory or voluntary? Have a long term plan for what you want to include Be sure reporting relationships are correct (chief vs supervisor) Let users come along at their own pace, but encourage them to come along 10.30 – 11.20 PM Ian Kiddell Director, Payroll & Workforce Information Monash University PARTNER THEATRE How Monash University Transformed and Automated Its HCM and Payroll Data Quality Reporting Monitoring and auditing HCM and payroll data quality can be a manual effort that consumes many hours or even days each month. Without proper data governance, incomplete or inconsistent data can significantly impact both upstream and downstream business processes, reporting, and analytics. Monash University leverages SpinifexIT Easy Reporter and Easy Documents to automate reports and documents that eliminate manual data extracts to Excel and Access, streamline payroll validation and greatly improve HCM/Payroll data quality. Overview of Monash University’s current SAP HCM and Payroll landscape and processes Challenges of data auditing and validation. How was it done prior to using SpinifexIT? How Monash University has automated its data integrity and validation reports (including examples and time/effort savings) Use of automated documents like qualifications expiry report to ensure completeness of employee data Next steps for Monash University, including the addition of leave monitoring reports to reduce leave liability 10.50 AM – 11.30 AM: Morning Tea For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 16 PEOPLE & CULTURE DEEP DIVE 11.30 – 1.10 PM Getting What You Want Every Time: Key Principles and Tools for High Powered Communication and Influence Gregory Bayne Director / Leadership Capability Consultant, Total Leader and Coach Solutions Benjamin Robbins Co-Founder, Palador (USA) HR 1 DEEP DIVE Getting Started in Mobile Today! HR 2 DEEP DIVE PANEL The requirement of the skill of influence is becoming increasingly more and more important and in fact is now almost an essential success factor. If you do not have the art of high powered communication you will not get what you want each time, meaning you will ultimately not achieve what you wish to achieve. Are you as influential and inspiring as you would like to be? Do you get what you want every time? If not, then this is the session for you. The most important two concepts you need to understand about high powered communication and influence Gain awareness of how your brain is wired and how this impacts on your level of communication Strategies and tools for shifting the power of your communication Identify three key actions to put into practice straight away back in the work place Many organisations know that there is opportunity in mobility, the trick is figuring out which opportunities are right for your business. From creating a strategy for mobile to security, to device ownership, to what apps to build, to extensible back end services, there are many angles to consider. Come learn how to step by step transform your business into a mobile enabled business. • • • • • Deep Dive Panel: Seven Shades of Cloud - Key Considerations of Moving to the Cloud Rob Makinson CEO, RKM Consulting For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 What is an effective mobile strategy? What are the gotchas with mobile enabling existing business processes? How to avoid data privacy and authentication land mines What is the difference between good mobile UI/UX and bad? How to correctly create back end services Should you build a native, hybrid, or HTML5 app? How time flies. Can you believe it has been 3 years since SAP acquired SuccessFactors? The acquisition of SuccessFactors and the subsequent product investment decisions from SAP have required HR and IT to revisit the previous technology assumptions. Special Guests: A few of your fellow customers will join Rob on stage at various stages to share their insights/lessons on some of these considerations. Join us and hear some key considerations when you are thinking of moving to a cloud solution. Cloud wars Business considerations IT considerations Future considerations Produced by The Eventful Group 17 11.30 – 12.20 PM Peter Forbes Founder HROnboard PARTNER THEATRE HROnboard – Onboarding and Offboarding Made Easy HROnboard is a cloud based app that makes it easy for candidates to accept job offers and even easier for HR to create and send them. Take your employer brand to the next level by giving candidates an awesome onboarding experience. Reduce onboarding costs Speed up the time to hire Auto-complete forms like SuperChoice and TFN declaration Give candidates an awesome welcome to the organisation! Simplify the onboarding process for the back office Send out multiple offers in bulk Offboard employees when they leave the organisation Our demo will show you: The 'onboarding gap' between recruitment and the first day at work Best practices for onboarding, updating contracts and offboarding employees A full demo showing how to create and send an offer in HROnboard and how the candidate accepts that offer Examples of the contracts, forms and policies you can use in HROnboard Use cases from our existing customers 12.30 – 1.20 PM PARTNER THEATRE Payroll and HR Complexity in a Local and Global Environment Marjukka Maki-Hokkonen President Aust/NZ, NGA Human Resources When growing a business and expanding locally or internationally, companies are faced with all kinds of business-related and regulatory challenges. One of them is finding a reliable way to pay and consistently manage their workforce in all jurisdictions where they operate. As a global market leader in HR and payroll services, NGA HR initiated a global payroll complexity survey to provide an objective overview of the complexity of managing the payroll process in 35 countries across the globe. Geographical influences: The challenges of multiple jurisdictions and cultural diversification Managing employee data Managing payroll data Government reporting and declarations The impacts (business and other) of getting it right and/or wrong 1.10 PM – 2.10 PM: LUNCH & EXHIBITION VIEWING For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Produced by The Eventful Group 18 2.10 PM – 3.00 PM Stuart Harman Partner, Oliver Wight Asia Pacific PEOPLE & CULTURE The Key Ingredients for Sustainable Change The introduction of new processes or tools is a constant for most organisations in the 21st century but in too many instances this change does not go as well as planned. In this presentation Stuart Harman, from Business Improvement Specialists, Oliver Wight, will talk about the key ingredients for sustainable change based on his experience applying Oliver Wight’s Proven Path methodology which has enabled success for more than 1000 clients around the world over the last 40 years. Andrew Ashby Human Resources Management Information Systems Manager, New Zealand Defence Force HR 1 Implementing HR Data Governance in the New Zealand Defence Force (NZDF) For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 The key stages of a change project The importance of excitement The need for ownership and how to ensure it Measures of success Master data management is an ongoing issue in any ERP solution. NZDF implemented SAP HCM in April 2014 and a major benefit of the project was improved data quality leading to better HR reporting. In order to realise the benefits NZDF had to institute HR data governance to maintain and improve the quality of the data, and to monitor where HR data is being used. This presentation will show why NZDF decided to invest in data governance, how we went about it, the benefits so far and the future vision of Data Governance across all SAP modules in NZDF. HR data governance definition HR data governance objectives Who owns the data? NZDF HR data governance approach HR data governance applied in NZDF Data governance future vision in NZDF Produced by The Eventful Group 19 Talent Management in the 21st Century: Hold Onto Your seats – You Are in for a Hell of a Ride! Alex Grahovac Director, Learning Products & Strategy ANZ, HR Solutions, SuccessFactors, an SAP Company What happens when our traditional views of talent management, intersect with big data, the Internet of Things, machine learning and a hyper competitive globalised marketplace? Hold onto your seats - you are in for a hell of a ride… and it’s going to get bumpy! Within just the next 10 years we will all see a huge shift in the way people work, are paid and the way companies view, attract and refresh talent pools across their business. These changes will turn talent management as we know it on its head - and to be successful in this new paradigm, we will need a whole new perspective and approach to manage and leverage it. HR 2 China meets the “Lewis’s turning point” - Find out how China is about to lose its key strategic advantage (low cost labour) and what it is already doing about it? Staff on demand - the new black. Find out why contingent labor will not only be practical but critical to your organisations success in the very new future. Talent and innovation: How companies will be leveraging community and crowd to innovate and develop new products and services instead of the managing the process through a traditional R&D department-driven approach Crowd labour? How do you get a crowd to do your job for you? It’s all about service: What does a shift to a service and knowledge economy mean to you and your organisation? Fire me? Why you should be fired in less than three to five years 3.00 PM – 3.30 PM: Afternoon tea 3.30 PM – 4.30 PM Steve Mitchell General Manager Technology – Queensland, Queensland Motorways CLOSING KEYNOTE New Ways of Thinking for Success in the Digital Economy For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 Today, we do almost everything online, from banking and buying to chatting and dating. Now the focus is on the ‘Internet of Things’ - networks of smart, connected products that are already making big bucks for companies through product differentiation and providing vast customer data. This new way of doing business provides incredible opportunities for companies, but it also requires a whole new mindset and approach to IT. Queensland Motorways has made great inroads into the digital economy, but it has been no easy ride. Join Steve as he outlines what it has taken to turn the IT organisation into a revenue-building hub of innovation (and improving employee engagement along the way). • • • • • • Finding your differentiating factor in the digital economy Identifying traditional business processes that are holding you back and stamping them out Building strategic partnerships - a hybrid approach Planning to fail - a new approach to risk Building a culture of innovation in your IT team and beyond What’s next for Queensland Motorways? Produced by The Eventful Group 20 CLOSING KEYNOTE 3.30 PM – 4.30 PM Be Successful With Your Technology Become an Elephant Whisperer Greg Taylor Independent Change Management Evangelist For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 OK – let’s talk about the elephant in the room. If your users don’t adopt your systems effectively, then you can’t really claim success. Good user adoption doesn’t happen by accident, but by incorporating some simple strategies you can be well on your way to taming the beast. This presentation will explore practical examples, showing you how to: Get real commitment from the right people Incorporate user experience into your design strategy Persuade even the toughest resistors to change Make use of social tools to enhance your support model Leverage business processes to demonstrate adoption and ROI Produced by The Eventful Group 21 WORKSHOP Wednesday 27 May 2015 8.30 AM: Workshop Registration WORKSHOP 9.00 AM – 4.00 PM Are You Payroll Ready for FY16 and Beyond? Paul Worland SAP HR Payroll Architect, Presence of IT For more information visit www.masteringsap.com/hrau or Phone: +61 2 9955 7400 There are two significant changes impacting your payroll environment in the next financial year and beyond. SuperStream, the new electronic process to manage Superannuation introduced by the Australian Federal Government, and the release of a new Tax Schema from SAP. Respectively, these changes will require you to prepare your SAP payroll system in order to meet compliance requirements and take advantage of the new tax scheme benefits. Join this hands-on workshop to gain practical knowledge and understanding from Presence of IT’s seasoned payroll specialists. A great opportunity to learn and interact with like-minded payroll professionals in a small group environment. Produced by The Eventful Group