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TOURISM STRATEGY and

INTERPRETATION FRAMEWORK

World Heritage Nomination

Proposal for Grand Pré

Community Meeting

January 21, 2010

Community Meeting

Tonight’s agenda: 7:00 – 9:00

Introductions - our team

World Heritage - history

Background

This Project

Tourism Management Plan

Tourism Development Framework

Interpretation Options

Community Input

Legacy Options

Your Feedback

World Heritage Nomination

Proposal for Grand Pré

Our Team

Four companies with years of experience

Hockin Cronin & Associates Inc.

Broad Reach Strategies Ltd.

Economic Growth Solutions Inc.

SperryDesign Incorporated

World Heritage Nomination

Proposal for Grand Pré

World Heritage – History

The Purpose

“… to bring those with a connection to

Grand Pré together to celebrate and steward the Outstanding Universal Value that makes this place special and worthy of sharing with the world…to submit a proposal for the nomination of Grand Pré as a World

Heritage Site to UNESCO ”

World Heritage Nomination

Proposal for Grand Pré

World Heritage – History

Up to this point:

2004: Grand Pré is included on Canada’s

Tentative List of World Heritage Sites

2007: Stakeholders and community members gather to discuss next steps

2008: Funding partners are solicited

January – March 2009: Federal, provincial, and municipal governments announce funding and resources for the project

World Heritage Nomination

Proposal for Grand Pré

Proposed UNESCO Site

World Heritage Nomination

Proposal for Grand Pré

The World Heritage List

All natural and cultural properties that the

World Heritage Committee deem to be of

outstanding universal value (OUV) to be protected for future generations to appreciate and enjoy.

Currently there are 15 World Heritage designated sites in Canada

World Heritage Nomination

Proposal for Grand Pré

Background

Nomination proposals driven by local communities committed to managing proposed property in a sustainable manner

To protect outstanding universal value for future generations

Work conducted over two years to complete the OUV statement for Grand

Pré

Intent is to secure funding and produce a management plan

World Heritage Nomination

Proposal for Grand Pré

OUV

Statement of Outstanding Universal Value

“Grand Pré is an enduring and inspirational cultural landscape, an outstanding example of a distinctive community-based approach to farming in 17th and 18thcentury North America and through its 20th-century memorials an exceptional example of a place of tragedy that has become a symbol for all humanity of hope, perseverance and pride.”

World Heritage Nomination

Proposal for Grand Pré

Background

The Advisory Board is working toward completing and submitting a nomination dossier to the World Heritage Committee in February 2011

We have been asked to prepare a Tourism

Strategy and Interpretation Framework for the World Heritage Nomination

World Heritage Nomination

Proposal for Grand Pré

What are these things?

Tourism strategy and interpretation framework:

Framework for tourism management and development & recommendations for marketing and product development

An interpretation strategy for the area

World Heritage Nomination

Proposal for Grand Pré

This Project

1. Project start-up meeting

2. Comprehensive site visits

3. Literature review

4. Key informant interviews

5. Tourism management analysis

6. Tourism development framework

7. Interpretation framework

World Heritage Nomination

Proposal for Grand Pré

This Project

8. Legacy project options

9. Overall impact analysis

10.Public meeting - initial findings

11.Draft Report to steering committee

12.Prepare/submit Final Report

13.Public meeting - Final Report

14. Progress reports

World Heritage Nomination

Proposal for Grand Pré

Principles Guiding the Work

Strategic tourism principles

Collaboration and partnerships

Enhance existing resources and add incrementally

Community commitment

Stewardship of, & support for, the integrity of the

OUV – an authentic, living, working, exceptional cultural landscape

Exceed customer and UNESCO expectations

Tourism sustainability – environmental, socioeconomic and economic/financial

World Heritage Nomination

Proposal for Grand Pré

Resource Profile

Tourism and Heritage Resources

Accommodation – number of properties available in the area: ~ 43

Heritage organizations: 23

Visitor information centres: 6

Vineyards/wineries: 6

Farm markets: 17

Farmer’s markets: 5

U-picks: 21

Golf Courses: 6

World Heritage Nomination

Proposal for Grand Pré

SWOT

Strengths

Authentic and storied area

Active working area with focus: agriculture

Traditionally high visitor awareness, primarily around Acadian story/dykes and apples

Indications that productivity of the land is exemplary

Community committed to heritage

Tradition of collaboration in decision-making is centuries old

Within 60 minutes drive of Halifax (airport/port)

Mature and knowledgeable tourism industry

World Heritage Nomination

Proposal for Grand Pré

SWOT

Weaknesses

Tourism industry neighbors competing for customer “air time”

Limited information on First Nation/Planters’ stories of the area

Some community resistance to tourism development/growth

Declining visitation at NH Site

Finite dollars available for tourism/ UNESCO development

World Heritage Nomination

Proposal for Grand Pré

SWOT

Opportunities

UNESCO - sustainable & non-invasive tourism opportunities for businesses in Grand Pre and area

Coordinate tourism around core theme of

Dynamic Agriculture

Development of a view plane for the dykelands

A central information source for visitors for trip planning

A “sense of arrival” to something special

Legacy Project with benefits with or without designation

World Heritage Nomination

Proposal for Grand Pré

SWOT

Threats

Private land ownership could hamper tourism efforts

Fear of tourism development pressure

Confusing “historic areas”

Conflicting economic agendas: tourism/ agriculture

Sale of house adjacent to view plane area

Changing visitors’ patterns/demographic – need staging area

Cancellation of the CAT ferry from the US to

SWNS

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

Defines how visitors will move around the area

Within the area designated for World

Heritage Status, what are the recommendations for Tourism

Management that will build/offer/measure a quality visitor experience onsite?

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

Describes the tourism management needs in the area

Resources used in the assessment/analysis:

Draft Management Study

Economic Impact Study (Acadia)

Inventory of resources

SWOT assessment

Key informant interviews

Discussion with other World Heritage Sites in

Nova Scotia

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

UNESCO designation will result in increased visitation and visitor spending

 visitation by non-resident visitors to Nova

Scotia (anyone from outside Nova Scotia) will amount to 6.2 % net increase in visitation per year

Source: UNESCO Economic Impact, Acadia University

2009

This is a conservative estimate.

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

The study does not factor into its estimates:

Increased visitation by Nova Scotians for new experiences at the World Heritage Site

A 2006 study, In Province Travel by Nova

Scotians , NS Tourism - Nova Scotians take

6.5 million trips/yr in province, 30 percent overnight trips

20 percent of 6.5 million trips make Annapolis

Valley their destination and 40 percent of those trips to the valley are for pleasure

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan increase in length of stay by resident or nonresident visitors stimulated by designation

Increase in spending by residents or nonresident visitors stimulated by designation.

The Joggins experience – visitation increased by 18 percent from 2008 to 2009. Initial year of designation & visitor spending onsite double estimates

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

UNESCO designation will attract motivated visitors

The visitor who chooses to visit UNESCO

World Heritage Site is the visitor currently being targeted by Nova Scotia Tourism

Nova Scotia Tourism, in its 2010 Tourism Plan , specifically identifies visiting WH Sites, Bay of

Fundy, and culinary tourism - among features of

Kings County - as travel motivators and marketing features of the province.

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

UNESCO designation will result in prestigious, international awareness of

Grand Pré & area and Kings County

Places the area in an elite group recognized as “exceptional in the world” by the prestigious, international UNESCO

Brand

It is working for Joggins

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

UNESCO designation will result in a menu of refreshed and enhanced tourism experiences

Experiences will leverage the UNESCO awareness and “harvest” tourism opportunities initially with season extension in mind

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

UNESCO designation will result in opportunities to better manage & protect dykelands

Protect the land as agricultural

Manage visitors on private land and dykelands

Manage visitors to public sites

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

Harness the Opportunities!

Effective and efficient Tourism Management includes a number of core elements:

Recognizing your tourism goals and objectives

Understanding the visitor to the area

Well developed and themed products and experiences

Effective communication with stakeholders and visitors

Relevant marketing and partnerships

Project evaluation, measurement and adjustment as required

World Heritage Nomination

Proposal for Grand Pré

Tourism Management Plan

World Heritage Nomination

Proposal for Grand Pré

Tourism Development Framework

What’s the difference between a plan and a framework?

Plan – specific recommendations and implementation components

Framework – general guidelines for many organizations working in collaboration

World Heritage Nomination

Proposal for Grand Pré

Tourism Development Framework

Tourism development framework will include products, services, experiences,

partnerships and marketing initiatives. The

“region” is from the Town of Windsor and

Kings County.

Question : What growth initiatives will maximize potential of World Heritage status for the tourism industry and community?

Tourism Development Framework

Outstanding tourism development is characterized by:

A comprehensive customer focus

Well-themed experiences which are authentic, emotional and memorable

An experience “worth the trip”…that encourages another trip!

A commitment to exceed customer expectations

Communicated with relevant and motivating marketing

World Heritage Nomination

Proposal for Grand Pré

Tourism Development Framework

The goal is to leverage benefits of World

Heritage Designation in Grand Pré and area to encourage visitation throughout

Kings County

Increasing visitors length of stay

Offering opportunities to spend money throughout the region

Extending the traditional seasons

World Heritage Nomination

Proposal for Grand Pré

Overall Impact Analysis

Will include:

Overall economic impacts

Other positive social-cultural impacts

Impacts of increased visitation

Recommendations to mitigate negative impacts

World Heritage Nomination

Proposal for Grand Pré

Interpretation Options

Interpretation framework:

Our interpretive recommendations and concepts are intended to:

Complement the Tourism Management Plan and the

Tourism Development Framework

Complement existing interpretive messages and applicable sites

Complement Parks Canada initiatives

Minimize impact to the current way of life in GrandPré

Be subject to all applicable local, municipal, provincial and federal jurisdictional by-laws

World Heritage Nomination

Proposal for Grand Pré

Interpretation Options

Interpretation framework:

The main overarching theme:

“Grand Pré is a living cultural landscape - an agricultural story that is still being written; the

Acadian story is woven throughout.”

World Heritage Nomination

Proposal for Grand Pré

Interpretation Options

Area 1: National Historic Site: unlimited access; the largest interpretive concentration

Area 2: Horton Landing: smaller site with controlled access.

Area 3: Dykelands: very controlled access.

World Heritage Nomination

Proposal for Grand Pré

Interpretation Options

One recommendation is a look-off area at the upland portion of newly acquired land behind the Interpretive Centre. This are provides a iconic and panoramic view of the marshland, dykes, National Historic Site, etc.

World Heritage Nomination

Proposal for Grand Pré

Interpretation Options

Overriding challenge to successfully balance welcome visitation and, at the same time, restrict access to private property.

It is recommended that all applicable private roadways are designated with restricted access signage and if necessary, are gated.

World Heritage Nomination

Proposal for Grand Pré

Community Input so far

Emerging themes from key informant interviews:

There is broad support among key stakeholders – community sees benefits

Respect for private land is important

There are currently three heritage designations in the area: Historic Rural

District, Historic Hamlet of Grand Pré, Parks

Canada National Historic Site

Partners in the project include local residents

Agriculture goes hand in hand with tourism

World Heritage Nomination

Proposal for Grand Pré

Community Input so far

This a working agricultural area – residents and agriculture have lived in harmony for 300 years – no conflict issues that often occur in other agricultural areas

Natural history – important vistas, the beach, mud flats

The collective will is to protect the farmland – not develop

There must be designated areas for tourists

Good signage is required

World Heritage Nomination

Proposal for Grand Pré

Community Input so far

There needs to be a comprehensive plan by the local groups so that they all support each other

There is an opportunity for the local players, i.e. Kings RDA, Destination South West Nova,

Municipality to connect and carry out this plan

We need to promote the triad of World

Heritage sites in Nova Scotia

World Heritage Nomination

Proposal for Grand Pré

Community Input so far

There must be a place from which to direct tourists – tell them what there is to see and do

There must be a place from which to view the dykelands

The interpretation needs to be subtle and in keeping with rural Nova Scotia values

There is now interpretation for parts of the story – it must be interpreted putting emphasis on the story of the landscape and how the people have interacted over time

World Heritage Nomination

Proposal for Grand Pré

Community Input so far

If tourism numbers increase, they will use local services/products

The legacy project is for the community

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

Criteria filter for legacy project options

Filter 1: Appropriate (to heritage and site)

• Project’s contribution to the principles of the Statement of

Outstanding Universal Value

• Project makes a long-term contribution to describing the ongoing story of this cultural/agricultural landscape with or without WH designation

• Project “honours” the community of Grand Pré and Area for its commitment to collaborating toward World Heritage Designation

Filter 2: Appropriate (to future development)

• Project supports the strategic objectives outlined in the Tourism

Management Plan/Interpretative Framework/Tourism

Development Plan for Grand Pré as a World Heritage Site

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

Criteria filter for legacy project options

Filter 3: Financial feasibility

• Project is achievable within the prescribed budget ($20,000)

Filter 4: Logistical feasibility

Land/resources/partners are available to achieve the project

Filter 5: Sustainable

• Project can be maintained/sustained over time.

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

1.

$20,000 fund in place

Panoramic viewing deck

Above the corn field on Old Post Road – recently purchased by Parks Canada

Walk up from National Historic Site

Incorporate Declaration of Shared Legacy

a plaque or declaration panel to commemorate community’s commitment to shared stewardship

Built to last but reflect some of the traditional building methods

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

Give the community something tangible – with or without designation

Could be done in stages/phases, may start out as a raised path or simple platform and evolve into a shelter area with seating, interpretation panels, binocular look-off stations, etc.

This idea may qualify for additional funding under the provincial product development program

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

2.

Kiosk or tour centre

A starting point for group tours, a staging area, where you park your car, go on a walking tour, horse and cart ride

Possibly at the old NHS site

Could be a tent in the early stages

Basis healthy concessions

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

3.

Shared Legacy Spirit Award

 Given to a person, business or organization that has contributed – one a year

 Well within budget

Keeps the legacy alive and reinforces it over time

A “thank you” to the community

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

4.

5.

6.

Picnic area

Upgraded landscaping, gazebo, etc. to the left of the NHS centre entrance or in the kiosk/station area

Lighting project

Areas lit up at night, i.e. NHS and Horton

Landing

Commemorative poster/cards series

Could be initiated as separate project with revenue potential

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

7.

8.

Sound and lights evening show

Light up dyke area - for one week each year.

Partner with Mermaid Theatre – a Grand-Pré

Cirque du Soleil - drums etc

Children’s book about Grand Pre

Traces the stories of Acadian child, Planter child, Mi’kmaq child - translated into 3 languages.

Revenue potential

World Heritage Nomination

Proposal for Grand Pré

Legacy Options

9.

Public beach access

All beach access to view tides is privately own

Purchase piece of land for public access

Meaningful to the community

10.

Walking trail

Throughout the site on traditional roads

World Heritage Nomination

Proposal for Grand Pré

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