Value of Credentials November 7, 2014 Today’s Webinar Critical Shortages and Common Skill Needs Benefits of Assessments and Credentials NAM-endorsed Credentialing System Focus: NCRC, MSSC, NIMS What are they? How do they work? What resources $$$ are available to offset costs? How can I get my company started? Acute & Critical Challenge Growth = need for more workers Will be exacerbated by retirements Compounded by competition from oil and gas industry for insufficient talent pool Weak talent pipeline due to misperceptions about industry Assessments and Credentials can: Reduce Turnover Improve Retention Improve Production Increase Productivity Make Better Promotion Decisions Reduce on-the-job Training Time Improve Workplace Safety and Higher Product Quality Assessments and Credentials can help you to: • Identify candidates and validate they have the skills required to do the job. • Add standards to hiring practices, forming objective criteria for the application process. • Save money and increase the bottom line. • Develop a certified professional, technical workforce creating more innovative, more competitive and better candidates for promotion. • Increase Return on Investment, measuring economic impact and HR savings Value of Assessments and Credentials • Specific skill levels have been identified by national research • Credentials validate a candidate’s skills • Nationally recognized credentials demonstrate a job seeker can do the job • Costly hiring mistakes are minimized when an employer has proof of a candidate’s skill level NAM-endorsed Skills Certification System • Developed by manufacturers for manufacturers • System of industry-based credentials • Validate skills and competencies needed to be productive and successful in a manufacturing environment • Based on third-party assessment using standards set by industry • Not dependent on a particular program. Instead, demonstrated skill • Endorsed certifications that are nationally portable, third-party validated, and industry-supported with data on results for manufacturers NAM-endorsed Skills Certification System SHOW LOGOS FROM ALL CERTIFICATIONS NCRC National Career Readiness Certificate • Demonstrates a certain level of workplace employability skills by taking three WorkKeys assessments: • Applied Mathematics • Locating Information • Reading for Information • Measure "real world" skills that are critical to job success • A job skills assessment system that helps employers select, hire, train, develop, and retain a high-performance workforce • Test questions are based on situations in everyday work Three Components of the System • Job Analysis What skills and skill levels are needed in today’s jobs/occupations? • Assessment What work skills and skill level does the individual currently have? • Training How can skill gaps be addressed in training programs? Job Analysis and Assessment • Pinpoint the position • Compare to WorkKeys analysis of similar position • Test the employee/candidate Pinpoint the position • Determining which WorkKeys level matches occupation • Benchmark potential employees based on occupational needs • WorkKeys foundational skills are based on occupational profiles that provide a benchmark to compare job skills Job Analysis Assessment • Testing gives reliable information about an employee/candidate’s skills and how they compare to skill levels required for the position WorkKeys and Common Occupation Levels • Determining which WorkKeys level matches occupation Levels • Bronze, Silver, Gold, and Platinum • Building a profile for common occupations How will WorkKeys benefit my organization? Finding and keeping the right workers • Hiring costs • Training costs • Turnover costs Data/Case Studies • Over 14,000 jobs profiled • Over 2,500 businesses have used WorkKeys • Over 10 million assessments • Referenced on O*NET • Northrup Grumman reduced turnover by 20% by implementing WorkKeys testing • Honeywell reduced defective parts per million from 40k+ to <10k Testimonials from OH-PENN employers How do candidates earn credentials? • Current employees • Pinpointing employee skills • Helping current employees achieve career goals through WorkKeys • Potential employees • Requesting WorkKeys from candidates • Testing candidates WorkKeys is no-cost NAM-endorsed MSSC Certification • The Manufacturing Skill Standards Council (MSSC) is a non-profit, industry-led, training, assessment and certification system • Focused on the core skills and knowledge • Industry-defined and federally-endorsed standards • Offers candidates the opportunity to demonstrate skills • MSSC offers two certifications: • Certified Production Technician (CPT) • Certified Logistics Technician (CLT) NAM-endorsed NIMS Certification • The National Institute for Metalworking Skills (NIMS) was formed by the metalworking trade associations NIMS certifies individual skills against the national standards • Requires that the candidate meet both performance and theory requirements • Examinations are industry-designed and industry-piloted • Industry uses the credentials to recruit, hire, place and promote individual workers • 52 distinct NIMS skill certifications Next steps • For New Hires Contact Career Pathways Coach Discuss timeframe and specifics; meet with CPC Maintain contact with candidate and CPC Receive scores Next steps • For Incumbent Workers Contact Career Pathways Coach; discuss specifics Have CPC meet with incumbent worker(s) Let CPC know which worker(s) took test Schedule and confirm day/time/location for testing Receive scores/results Contact Information Career Pathways Coaches Ohio Cynthia Grier cynthia@onestopohio.org 330-420-9675 Pennsylvania Greg Blashak gblashak@wcjp.org 724-347-9257 Thank you • Additional contact info