Integrated Voice Command System (IVCS) A design project by: Carolyn Clements, Abby Conklin, Zach Sabol, and Joshua Sampsell Rationale for Selection: Industry Trends • Automakers do include voice control systems • Limited Functionality • Restrictive Voice Commands • Touch Screens • For navigation and music selection • Majority do not support a variety of apps Rationale for Selection: Customer Needs • Survey • Gauged what apps people wanted • Navigation, Music, Phone Services • Took into account driving frequency, age and comfort with voice command system • 97% of people had a Smartphone Metrics Customer Needs and Metrics Matrix Needs can use voice command with steering wheel buttons and screen display voice recognition doesn’t need key phrases to operate Syncs with phones via Bluetooth voice recognition can be deactivated easily easy to operate X X X X compatible with all phone types X X compatible with a variety of apps not overly distracting can function with continuous phone system updates X X X X Literature Search Ford Sync Applink ● ● Honda Voice Recognition Compatible with select Android, Blackberry, and iPhone applications ● Droid devices can connect wirelessly, iPhone require a USB cord voice command for calling, navigation, audio, and climate control ● visual display gives examples of commands ● functions by first saying “mobile applications” then stating the name of the mobile app ● Apps are available for purchase through Google Play, iTunes App Store, and Blackberry App World Toyota Entune • • • • • Entune App Suite apps include Facebook, Pandora, movietickets.com, and Yelp data services consist of fuel prices, stocks, sports, traffic, and weather Includes a navigation system recognizes English, French, and Spanish Benchmarking Features Ford Sync Applink Honda Voice Recognition Toyota Entune Phone Compatibility iPhone, Android, and Blackberry Any phone with Bluetooth capability Android and iPhone Voice Command Options Apps calling, navigation, audio, and climate calling, navigation, audio, and apps App Compatibility limited number of compatible apps N/A limited number of compatible apps Ease of Operation (1-5) 3 Can only run one app at a time, transitions between apps are difficult, iPhones have to be plugged in 5 Key phrases are simple, display and steering wheel buttons 5 Key phrases simple, display and steering wheel buttons, easy to switch between apps Price $490.00 $2,200.00 $1,300.00 Concept Generation • Primarily Brainstorming • Drew inspiration from external search and customer needs survey • Created a large list which we narrowed down to the most efficient, safe, and practical solution Concept Selection • Wanted a system to fully connect the user to the vehicle • Wanted a safer alternative to manual controls • Decided on the Integrated Voice Command System ➔ Safe (less distractions) ➔ Easy to use ➔ Customizable user experience ➔ Variety of functions Systems Diagram Interface A Day in the Life of a User • Vehicle start-up: system greets, updates, and informs • During travel: ➔ Voice commands for ◆ Applications ◆ Navigation ◆ Music ◆ Vehicle Systems ◆ Internet Search ◆ Etc. A Day in the Life of a User • Fully customizable: ➔ Language ➔ Appearance ➔ Tone (voice) ➔ Start-up settings ➔ Updates ● Can be put into sleep mode ● Alerts for vehicle problems or maintenance ● Vehicle Systems Life Cycle Assessment Planning/Design: • LaborTeams for software/hardware and housing • 3-5 year design time • Prototyping- High cost and time variability Use: • Maintenance-Software updates via download, hardware fixes at dealership/mechanic • Sustainability/Duration-Should last for life of car, updates may not be supported after warranty is up Life Cycle Assessment Recycling: • Materials• No hazardous materials • No reuse value • Cannot be uninstalled and reinstalled • Cost• Included in car recycling costs Economic Viability • Cost: approx. $3,000 (retail mark-up) • After the car is purchased, the only other cost from the system would be data service charges • Could be produced for well under $3000 due to existing components in the vehicle • Profitable • Customer interest and satisfaction Conclusion and Q&A