Data Governance Process Rick Rozzelle Center for Educational Leadership and Technology April 2013 Agenda 1. Definition and Purpose of Data Governance 2. Goals and Strategies for Data Governance 3. Structure and Roles of Data Governance 4. Data Categories for a Local Education Agency 5. Data Dictionary 6. Data Quality Tools and Templates Slide 1 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance - Definition Data Governance establishes the foundation (policies, standards, architecture, decision-making structure, issue-resolution process) for collecting, managing, and releasing data for improved quality, accessibility, and use. Slide 2 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance: Purpose • • To establish the policies and procedures governing data-related matters for the school district. This includes who is accountable for various portions or aspects of the data, including its accuracy, accessibility, consistency, completeness, and updating. To define processes concerning how the data is to be collected, stored, archived, backed up, shared, and protected from mishaps, theft, or attack. Slide 3 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance: Purpose (cont.) • • To develop a set of standards and procedures that defines how the data is to be used by authorized personnel. To implement a set of controls and audit procedures that ensures ongoing compliance with government regulations. Slide 4 © Center for Educational Leadership and Technology (CELT) 2008 10 Goals of Data Governance 1. 2. 3. 4. 5. 6. 7. 8. 9. Improve data quality Improve understanding of data within the school district Increase use of data to make program and policy decisions Enable easier access to data – for all constituencies Enable consistent and high-quality data releases Increase data security Reduce operational friction Protect the needs of data stakeholders Reduce costs and increase effectiveness through coordination of efforts 10. Ensure transparency of processes Slide 5 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance ~ Key Strategies • Increase accountability for data accuracy Establish management support and involvement Establish a Data Governance Policy for the school district Assign Data Managers/Stewards and Data Quality Director Assign one designated Data Steward for each data element • Eliminate redundant data Collect data one time Store data once - share data from its designated source system Identify the system of record for all data elements Reduce collection of/reliance on aggregate data Establish a calendar to manage/control data collection/reporting events o Document data processes Define all data elements Ensure processes are documented, standardized and repeatable Standardize data processes from year to year Reduce manual manipulation of data Slide 6 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance ~ Key Strategies • Manage data releases Establish a clear process for managing data releases Identify the official source of data for all external reporting • Communicate all data decisions/changes Involve the schools in the process – communicate with them regularly Establish an annual cycle for requesting all changes to data collections Coordinate all database revisions through the Data Management Working Group • Make data quality a priority Establish proactive data quality trending processes among all Data Stewards Maintain and actively pursue a data issues log and issue resolution process Increase the use of student-level data for external reporting Slide 7 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance ~ Key Strategies • Build with the future in mind Document the current-state information architecture Design the future-state information architecture Make all major decisions based upon the future-state architecture • Make data security everyone’s job Provide training program for all new employees Require that all employees sign the security policy annually Engage Data Stewards in security decisions for their data • Require that data is treated as a Department asset – not an IT asset and not a program-area asset. Slide 8 © Center for Educational Leadership and Technology (CELT) 2008 Data Governance Structure Tier 1 – Data Policy Committee (DPC) comprised of appropriate executive management policy makers. Tier 2 – Data Management Working Group (DMWG) comprised of Data Stewards, led by a Data Quality Director. Tier 3 – Temporary work teams assigned to address data issues. Slide 10 © Center for Educational Leadership and Technology (CELT) 2008 Data Quality Director Roles 1. Ensure the data stewards are performing their 2. 3. 4. 5. 6. 7. duties. Manage and chair the DMWG. Maintain a data collection and reporting calendar. Maintain a critical data issues log. Convene working groups of data stewards to address critical data issues that involve multiple program areas. Facilitate collaboration between program areas. Review database revisions with the DMWG. Slide 11 © Center for Educational Leadership and Technology (CELT) 2008 Data Steward Roles 1. Determines how data is defined, collected, quality 2. 3. 4. 5. 6. 7. assured, and reported. Establishes access rights and security levels. Reviews and approves data releases. Identifies and recommends solutions for data issues. Verifies that data elements are recorded and kept current in the data collection and reporting calendar. Establishes procedures to ensure the data is properly collected. Participates on the Data Management Committee. Slide 12 © Center for Educational Leadership and Technology (CELT) 2008 Tier 1 – DPC Roles 1. Establishes data governance policy. 2. Assigns data stewards and members of the Data Management Working Group. 3. Resolves data and process issues referred by the Data Management Working Group. 4. Approves policies as recommended by the Data Management Working Group. Slide 13 © Center for Educational Leadership and Technology (CELT) 2008 Tier 2 - DMWG Roles 1. Provides support and strategy for data sharing and management. 2. Establishes policies for the proper management and use of data. 3. Is the sponsor organization for the data warehouse. 4. Provides leadership and direction in maintaining a data collection calendar and data inventory. 5. Works with CIO to establish a data architecture (standards, policies, processes, and database structures) for the State. 6. Reviews all requests for new data structures and application systems and recommends their approval. Slide 14 © Center for Educational Leadership and Technology (CELT) 2008 Data Categories Data Category Data Category School Directory Data Supplementary Education Services Data Curriculum and Instruction Data Early Childhood Data Student Demographic Data Financial and Budget Data Career and Technical Education Data Attendance and Enrollment Data School Staff and Certification Data (Highly Qualified) Professional Development Data Child Nutrition and Economic Status Data School Instructional Programs, Course Data Discipline, Dropout, Graduation Rate Data English Language Learner Data Course Scheduling Information Immigrant and Migrant Student Data Grades/Marks Information Assessment Data Facilities Information Special Education Data Health Conditions Federal Programs and Grants Data Transportation/Boundary Data Slide 15 © Center for Educational Leadership and Technology (CELT) 2008 Issue Resolution • Identifying Solutions • Escalation Process Supt. Data Policy Committee (Leadership) Data Management Working Group Data Steward Data Users 16 © Center for Educational Leadership and Technology (CELT) 2008 Slide 16 Resolving Issues Data Resolution Process Issue Corrected Data User Can solve issue? Data Steward Identifies Data Issue Tier 1 Yes No Single Category What type of issue? Can solve issue? Multiple Category Data Management Working Group Yes No Tier 2 Data Quality Director Application Issue No Data Policy Committee (Leadership Team) Can solve issue? Application Sponsor © Center for Educational Leadership and Technology (CELT) 2008 Yes 17 Tier 3 Slide 17 Questions Rick Rozzelle Center for Educational Leadership and Technology rrozzelle@celtcorp.com (774) 2492112 Slide 18 © Center for Educational Leadership and Technology (CELT) 2008