2012 CRCT, CRCT-M, GAA, GHSGT
Pre-Administration Workshop
February 2012
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1
2012 CRCT
Pre-Administration
Workshop
2
AGENDA
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Training Materials
CRCT Overview
Pre-Administration
Testing
Post Test Activities
Reporting
Contact Information
Questions
3
TRAINING MATERIALS
• “Train the Trainer Model” for system training
• The Test Coordinator’s Manual and Examiner’s Manual are
posted on the Georgia Department of education website:
• The Manuals and other training materials are also posted on
the CTB website at:
http://www.ctb.com/gacrct
4
TRAINING MATERIALS
•
Posted to both the GaDOE and CTB websites:
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•
CRCT Pre-Administration PowerPoint presentation
CRCT Pre-Administration Webinar recording link
Test Coordinator’s Manual (TCM)
Grades 3 – 8 Test Examiner’s Manual (TEM)
Grade 3 Answer Document
Middle Grades Math Formula Sheet (DOE site only)
Read Aloud Guidelines & Tutorial (DOE site only)
Additional materials posted to the CTB website:
– Administration Documents
• Sample Packing List
• Shipment Verification Form
• Sample Security Checklist
• Sample Answer Document
• School Group List (SGL)
• Group Information Sheet (GIS)
• Stack Cover Cards
• PreID Barcode Label
5
CRCT OVERVIEW
Will cover the following:
• Administration Dates
• Main Administration
• Retest Administration
• Test Construction
6
CRCT OVERVIEW: Administration Dates
• System testing dates were submitted in
December/January through the Online Enrollment
System.
– Main Administration:
April 2 – May 4
• 9 consecutive day window
– Retest Administration:
May 14 – July 27
• 1 or 2 windows of 5 consecutive days each.
• 2 windows are available for different grade levels
7
CRCT OVERVIEW: Main Administration
• Main Administration: April 2 – May 4
– Includes all students enrolled in grades 3 through 8,
except for those who take the GAA or CRCT-M
• Make-up Testing
– Make-up tests should be given within the system’s
scheduled 9 day administration window.
– Outside of the system’s scheduled window, but within the
State Administration window, students in grades 3, 5, & 8
may make-up the Reading and Math sections.
8
CRCT OVERVIEW: Retest Administration
• Retest Administration: May 14 – July 27
– Includes students who perform at Level 1 in Reading (grades
3, 5, & 8) or Math (grades 5 & 8) during the Main
Administration.
• Exception Testing
– Qualified students who miss the system’s scheduled Retest
window may receive an exception to test within the state
Retest Administration window.
– All requests for exception testing must be approved through
the GaDOE.
• Online Retest Option: May 14 – July 27
9
New
Retest SGL Pre-populated
for grade levels
•There are no teachers names for
Retest.
•The Retest School/Group List will
now be pre-populated with grade
levels.
10
Retest Administration: Online Retest Option
• Administration Schedule
– May 14 – July 27, 2012
• 5 day Reporting
– Systems testing in mixed mode (both Online and Paper/Pencil)
• 5 day turnaround time (TAT) will begin at the receipt of
Paper/Pencil answer docs
• System will receive reports for both modes together
• Separate records for students taking different content in
different modes
New
– Schools testing entirely in Online mode
• System must inform CTB customer service which schools are
testing online
• 2 day TAT will begin the day after the online test ends and CTB
is informed that testing has ended for online testers
• For more information about testing online, visit the CTB-hosted CRCT
website: http://www.ctb.com/gacrct
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Retest Administration:
Online Retest Option Important Dates
Dec 8, 2011 – Jan 13, 2012
System Test Coordinators
Enrollment System CRCT 2012 Registration
Dec 8, 2011 – Feb 3, 2012
System Test Coordinators
Enroll in CRCT 2012 Online Retest
Feb 17, 2012
System Test Coordinators
Receive email confirmation of CRCT Online Retest
participation
Feb 29, 2012 and
May 7, 2012
Technology Coordinators
CRCT Online Retest Webinar Training
Feb 24, 2012
System Test Coordinators
Additional Q&A Session for CRCT Online Retest
Starting April 16, 2012
Technology Coordinators
Complete CRCT Online Retest site readiness activities
Submit site certification email
April 23-24, 2012
All Staff
Receive CRCT Online Retest system accounts
May 1, 2012 & May 8, 2012
System Test Coordinators
CRCT Online Retest training session
May 14 – July 27, 2012
All Staff
Administer CRCT 2012 Online Retest Sessions
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CRCT OVERVIEW: Test Construction
• Content Areas
– Spring grades 3 – 8: Reading, Math, ELA,
Science & Social Studies
– Retest grade 3: Reading
– Retest grades 5 & 8: Reading & Math
• All items are “Selected Response” (multiple
choice)
13
CRCT OVERVIEW: Test Construction
• Common Core Georgia Performance
Standards (CCGPS) Field Test Items
New
– CCGPS field test items will be included in Reading,
ELA and Math
– Students will NOT be scored on CCGPS field test
items
– Field testing helps ensure the high quality of items
and tests
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PRE-ADMINISTRATION
Will cover the following:
• System Test Coordinator Responsibilities
• School Test Coordinator Responsibilities
• Receiving Your Materials Shipment
• Test Materials Adjustments Application
• Distribution to Schools
• Security
• Pre-ID Labels
• Coding for GNETS
15
PRE-ADMINISTRATION:
System Test Coordinator Responsibilities
• Reviews the Test Coordinator’s Manual (TCM) and Test Examiner’s
Manuals (TEM).
• Organizes the training sessions for School Test Coordinators.
• Organizes the training for assessment of students with
accommodations
• Organizes system security plan.
• Receives CRCT materials and verifies that all boxes have been
received.
• Distributes CRCT materials and pre-ID labels to School Test
Coordinators.
 Please order additional materials as soon as possible.
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PRE-ADMINISTRATION:
School Test Coordinator Responsibilities
• Reviews the Test Coordinator’s Manual (TCM) and Test Examiner’s
Manuals (TEM).
• Organizes training sessions for Test Examiners.
• Organizes the training for assessment of students with
accommodations
• Receives CRCT materials from the System Test Coordinator and
verifies that all boxes have been received.
• Organizes school security plan.
• Notifies the System Test Coordinator if additional materials are
needed.
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PRE-ADMINISTRATION:
Receiving Your Materials Shipment
• System Shipment includes:
– System Packing List
– School Packing Lists
– Shipment Verification Form
– System Security Checklist
– Return Shipping Labels
– System Overage materials (see next slide)
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PRE-ADMINISTRATION:
Overage Materials
• System Test Coordinators will use the System overage
materials to provide additional materials to those school
that exhaust the School Overage materials.
– School Group Lists
– Group Information Sheets
• Pre-coded and blank
• Instructions on proper coding will be included.
– Test Coordinator’s & Test Examiner’s Manuals
– Test booklets & answer sheets
– Stack Cover Cards & paper bands
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PRE-ADMINISTRATION:
Overage Materials
• System selected their system-level overage from the
Enrollment System.
• Schools receive 10% overage.
• Schools also receive small group kits.
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PRE-ADMINISTRATION:
Overage Materials
• System selected their system-level overage from the
Enrollment System.
• Schools receive 10% overage.
• Schools also receive small group kits.
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PRE-ADMINISTRATION:
Receiving Your Materials Shipment
• When will I receive my shipment?
– Shipping dates are estimated based on the dates provided through
the CRCT Enrollment System in December/January.
– Test materials will be shipped to systems at least two weeks prior to
testing.
– Shipping schedules will take into account Spring Breaks.
• Complete the System Inventory Checklist
– Step-by-step instructions to be completed by the Test Coordinators
immediately upon receipt of materials.
– System Inventory Checklist provided in the TCM on page 13.
– Retest Materials will be sent to all districts 4/23/12-4/27/12
New
– Retest Materials boxes will be labeled
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New
PRE-ADMINISTRATION:
Test Materials Adjustments (TMA)
• The TMA application can be used to order additional
materials for the Spring 2012 CRCT administration in the
event that your initial materials shipment is insufficient.
• The TMA application allows you to:
– Place orders for additional materials online
– View exactly what materials were shipped to you
• Connecting to TMA application:
– Login to www.ctb.com/gacrct website
– Click the Login link and enter your username/password
– Click the Test Materials Adjustment link
• Short/Add Window: 3/13/12 – 4/20/12
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Choose the shipping address.
TMA
QuickStart Guide
available at
Click to fill Total Received
column.
http://ctb.com/gacrct
Modify if your shipment was
short.
Enter the quantity you
want in addition to what
you have received.
Enter any special requests for
shipping
delivery.
Enter anyand
special
requests for
shipping and delivery.
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PRE-ADMINISTRATION:
Distribution to Schools
• School Test Coordinators
– Complete the School Inventory Checklist provided in the TCM on page 15.
• Boxes are labeled for each School and include:
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School Packing List & School Security Checklist
School Group Lists
Group Information Sheets and coding instructions
Test Coordinator’s Manuals & Test Examiner’s Manuals
Test booklets & answer sheets
Stack Cover Cards & paper bands
• Schools receive an overage of materials.
– If additional materials are needed, School Test Coordinators contact the System
Test Coordinator.
• Retain boxes for return shipping.
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PRE-ADMINISTRATION: Security
• All Systems must adhere to the 9 day test window.
• Materials kept in secure storage before, during, and after testing.
• Student Test Booklets are presorted into class packs of 20 and 5 and must
remain in their shrink-wrapped packages as late as possible to avoid
security concerns.
• School Test Coordinators use the School Security Checklist to check
materials out to Test Examiners. All materials are returned to the School
Test Coordinator for secure storage at the end of each day.
• Security wafer seals on all test books cannot be broken until testing begins.
• Each classroom must have adequate staff to monitor testing.
• Test Irregularities: Contact GaDOE for instruction. You may be asked to
complete the Test Irregularities form online on the MyGaDOE Portal.
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PRE-ADMINISTRATION: Pre-ID Labels
• Pre-ID labels are included in each School Test Coordinator
Kit.
• Three (3) barcode labels for each student.
• Visible information includes:
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Student name & GTID
School and System names & codes
Grade
Student birthday & gender
Ethnicity, Race and PSRC
Barcode number
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PRE-ADMINISTRATION: Pre-ID Labels
•Three barcode labels for each
student
•Do not use if inaccurate
•Barcodes override bubbling
•Additional labels can be used on test
booklet
TCM
New
CRCT Answer document
CRCT Test booklet
Spare
(Do not use for CRCT-M)
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PRE-ADMINISTRATION: Pre-ID Labels
• Pre-ID information is provided to CTB by GaDOE. If the Pre-ID Label
is incorrect:
– Examiners must notify the School Test Coordinator
– School Test Coordinator must update the school student records
– Do not use incorrect Pre-ID labels.
• Pre-ID should be applied prior to testing.
• Pre-ID labels should match student being tested EXACTLY. Be aware
of similar names.
– Do not use the label if information is incorrect. Barcode
information will override bubbled information.
• Barcode label may be used if the only inaccurate information
is the grade or teacher name.
• If a student does not have a Pre-ID label, information must be
bubbled on the answer document.
• When bubbling demographic information, fill in the text boxes first,
then bubble.
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PRE-ADMINISTRATION: Pre-ID Labels
• Barcode applied incorrectly
– If answers have been gridded:
• Transcribe student answers & demographics onto a replacement
answer sheet.
• Write VOID over the original booklet/answer sheet, and return it
with non-scorable materials.
– If answers have not been gridded:
• Write VOID over the original answer sheet, and return it with
non-scorable materials.
• Student transfers
– Not applied to an answer document:
• Destroy the barcode.
– Applied to an answer document:
• Write VOID over the original booklet/answer sheet, and return it
with non-scorable materials.
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PRE-ADMINISTRATION:
Coding GNETS Programs
• In order to receive results for GNETS Programs, an identifier code
needs to be bubbled on each student’s answer document in the box
marked GNETS.
• Codes and instructions are included in the TCM
Alpine Program
Burwell Program
Cedarwood Program
Coastal Academy Program
Coastal GA Comprehensive Academy
Mainstay
Dekalb-Rockdale Program
Elam Alexander Academy
Flint Area Learning Center
Harrell Learning Center
H.A.V.E.N. Academy
Heartland Academy
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04
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08
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Horizon Academy
Northstar Educational & Therapeutic Services
North Metro Program
Northwest Georgia Educational Program
Oak Tree
GNETS of Oconee
Pathways Educational Program
River Quest Program
Rutland Academy
Sand Hills Program
South Metro Program
Woodhall Program
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20
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TESTING
Will cover the following:
• Preparation
• Administration
• Accommodations
• Small Group Kits
• Irregularities
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TESTING: Preparation
• Remove or cover instructional materials that may prompt
student responses.
• Arrange seating to promote individual work.
• Post a sign on the outside of the classroom door: “Testing:
Do Not Disturb.”
• One proctor is recommended for up to 30 students and
required for more than 30.
• Examiner Materials:
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–
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Examiner’s Manual
Test books (Gr. 3-8) & Answer sheets (Gr. 3-8)
Scratch paper for Math (no calculators)
Two No.2 pencils with erasers per student
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TESTING: Administration
• Students take one content area per day.
• All sections from a single content area must
be administered the same day.
• Students can write in the test books.
Highlighters are not allowed.
• Students take stretch breaks
• Teacher monitoring– “Circulate & Check” to
prevent cheating, use of calculators, going
ahead, or looking back.
34
TESTING: Accommodations
• Be familiar with accommodations listed in IEPs.
• Accommodations must
– be required by the student in order to participate in the
assessment
– be provided during routine instruction and assessment in the
classroom
• Accommodations may not
– alter, explain, simplify, paraphrase, or eliminate any test item,
reading passage, writing prompt, or choice option
– Provide verbal or other clues or suggestions that hint at or give
away the correct response to the student
• For Large Print and Braille, transcribe student answers on
to a regular answer document.
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Coding Accommodations
• State Required Codes (SRC)
• Accommodation Type (Setting,
Presentation, Response, Schedule)
• Conditional Accommodation
• Braille/Large Print
• Read-Aloud Guidelines – in TEM
– Sample test items for Read-Aloud on CRCT
website
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Coding Accommodations
37
TESTING: Small Group Kits
• Small Group Kits are for those students who need a
special administration of the exam in a small group
environment.
• Small Group Kits consist of 10 test books of the same
grade and form. The Small Group Kits are test books only,
and are administered using the same Examiner Manual as
the regular test.
• Small Group Kits are provided. Schools can also use
regular overage materials to create Small Group Kits of a
common form.
• Systems and Schools will receive a 10% overage.
Additional Small Group Kits will be available from CTB
Customer Service.
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Irregularities (IR)
• Events and circumstances, or departures from
standardized testing procedures are
irregularities. They may have an impact on
student performance that is not possible to
define. They are reported and student scores
are flagged simply to say, “There is something
different about the conditions under which
this score was obtained. Use caution in
interpreting the score.”
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TESTING: Irregularities
• All test administration irregularities must be reported
by Examiners to the School Test Coordinator.
• The School Test Coordinator sends irregularities to
System Test Coordinator for verification and to obtain
the correct code.
• The System Test Coordinator contacts the GaDOE
immediately for direction.
• If instructed to do so by the GaDOE, the System Test
Coordinator will investigate and complete the Testing
Irregularities Documentation Form provided online
on the MyGaDOE Portal.
• Improperly coded irregularities may default to the
holding of test scores
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Some Examples of Irregularities (IR)
• Irregularities in Test Administration:
•
•
•
•
Materials being distributed inappropriately,
Directions not being followed,
Improper monitoring of test administration.
Student taking CRCT-M when they should take
CRCT
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Invalidations (IV)
• Some irregularities are so serious in the way
they affect student performances or
compromise the integrity of the testing that
they result in invalidation of student scores.
• Content being disclosed, coached, or distributed
• Cheating
• Test Administrator altering responses during or
after testing.
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Participation Invalidation (PIV)
• In addition to irregularities (IR) and invalidations (IV),
systems will have to code for Participation Invalidations
(PIV) for students who receive a accommodation that is
not on the list of state-approved accommodations or
not on the student’s IEP.
• Federal regulations stipulate that when inappropriate
accommodations are used, students may not be
considered participants in AYP calculations.
• In the CRCT, a potential PIV occurs when a student
receives an unapproved conditional accommodation
such as the reading of the test passages or use of the
calculator on the Math test.
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Coding Irregularities and Invalidations
Incorrect coding may result in no reports being sent.
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Reducing Irregular Test Administrations
• Ensure proper training of all test administrators
• Maintain clear and consistent training and support
materials.
• Make certain all accommodations are clear to test
administrators particularly if the Test Examiner is not
the students’ regular teacher.
• Make certain that Test Examiners are constantly
monitoring the testing environment.
• Respond to student actions appropriately and
immediately.
• Implement a program for reporting irregularities
during testing.
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Characteristics of a Quality Investigation
• Examiner should notify Principal and School Test Coordinator of
incident.
• School Test Coordinator should notify System Test Coordinator.
• Request detailed written statements from all parties involved if
necessary.
– Follow up on details (connect the dots)
• Follow district procedures regarding misconduct.
• Provide a written summary of incident and investigation findings.
– Consult with GaDOE as needed.
• System Test Coordinator is responsible for reporting to GaDOE.
• Note:
– Report to GaDOE immediately, before investigation.
– Final documentation should be entered into portal.
46
POST-TEST ACTIVITIES
Will cover the following:
•
•
•
•
•
•
•
Test Examiner Responsibilities
School Test Coordinator Responsibilities
System Test Coordinator Responsibilities
Packing Return Shipment
Return Shipment Pick-up
Returning Make-up Materials
Return Shipment Errors
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POST-TEST ACTIVITIES:
Test Examiner Responsibilities
Test Examiner shall:
• Collect all test materials daily.
• Review answer documents.
– Where applicable, verify that the identifying
information is correctly gridded.
– If instructed by the System Test Coordinator,
complete Local Option Coding (Section 15)
– Complete “For Teacher Use Only” (Section 10-14)
– Transcribing should be monitored by certified
educator
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POST-TEST ACTIVITIES:
Test Examiner Responsibilities
Scorable Materials
Non-scorable Materials
• Completed Group
Information Sheet (GIS)
• Used Student Answer
Sheets
• Used Student Test
Booklets
• Large Print and Braille Test
booklets
• Unused and Voided Test
booklets and Answer
sheets
• Scratch Paper
• Examiner’s Manual
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POST-TEST ACTIVITIES:
Test Examiner Responsibilities
So that districts are prepared to address “non-participants”
during AYP processing note:
• Collect by school and by subject… the names of each student
who should have tested, but was a non-participant
• Districts will be asked to categorize their “non-participation”
as one of the following four choices…Medical Emergency,
Illness, Other, Unknown
• You may direct questions on the definition of
“non-participant” and the above categories to your district’s
GaDOE Accountability Specialist
50
POST-TEST ACTIVITIES:
School Test Coordinator
• Verify that Test Examiners have returned all materials.
– Materials for make-up testing administered outside of the
system’s scheduled window must be ordered by the System Test
Coordinator.
• Inventory scorable and non-scorable materials separately
• Complete the School Security Checklist and place in the first box of
Scorable material.
• System Test Coordinators will need to make copies of any pages that
indicate missing or nonreturned materials and place these copies in
the security checklist envelope for each school. System
Coordinator’s will retain all original school security checklists.
• Verify that “VOID” is written across every voided Test booklet and
Answer Sheet. Return voided documents with non-scorables.
51
POST-TEST ACTIVITIES:
School Test Coordinator
• Destroy all scratch paper
• Destroy all soiled documents (biohazard). Record as soiled
on the School Security Checklist.
• Verify that each GIS is filled out correctly
• Complete the School Group List (SGL)
• Arrange all scorable documents with the student name faceup.
• Secure each classroom’s scorable materials with a paper
band using a Stack Cover Card for each bundle and a Group
Information Sheet for each class. (Refer to the illustration on
page 29 of the TCM).
52
POST-TEST ACTIVITIES:
Packing Scorable Materials
Packing Scorable Materials:
Band together by
classroom:
[Top of Stack]
• Stack Cover Card
– 1 per band
• Completed GIS
– 1 per class
• 1 class of Student
Answer Sheets (Gr. 3-8).
[Bottom of Stack]
53
POST-TEST ACTIVITIES:
School Test Coordinator
• Use the original shipping boxes for the return shipment. If
you need additional boxes, notify the System Test
Coordinator to order them through CTB’s Customer Service
Team.
• Pack scorable and non-scorable materials separately.
• All non-scorable materials must be returned to the System
Test Coordinator within one week of the last day of the
system’s scheduled test window. In most systems, schools
return scorable and non-scorable materials at the same time.
• Improper packaging may delay your score reports. Detailed
instructions are provided in the “After Testing” section of the
TCM.
54
POST-TEST ACTIVITIES:
System Test Coordinator
Packing Return Shipment
System Test Coordinators prepare materials for pick-up.
Reminders:
• Do not consolidate materials from more than one school in the
same box.
• Use one label per box.
– Use WHITE Return Shipping Labels for scorable materials.
– Use Yellow Return Shipping Labels for non-scorable materials.
– Note: You will not need any additional shipping labels to return your
materials.
• Identify the sequence of boxes for each school on each shipping
label (example: Box 1 of 10).
• Securely seal all boxes.
55
POST-TEST ACTIVITIES:
Return Shipment Pick-up
• Assessment Distribution Services (ADS) will contact systems 5
business days before the scheduled pick-up to verify return
shipments.
– The pick-up date for scorable materials is the fifth business
day following the scheduled completion of testing unless
noted in the CRCT Enrollment System.
– The pickup date for non-scorable materials is the tenth
business day following the scheduled completion of testing
unless noted in the CRCT Enrollment System.
56
POST-TEST ACTIVITIES:
Returning Make-up Materials
• Make-up Testing
– In most systems, make-up testing is accomplished within
the system’s scheduled main administration window.
These materials should be returned with the main
administration materials.
– For make-up testing outside of the system’s scheduled
testing window, contact CTB for a Make-up Testing Kit.
• The Make-up Testing Kit will include instructions for
returning these materials.
57
POST-TEST ACTIVITIES:
Return Shipment Errors
Document preparation errors and packaging errors slow down
the scoring process and can delay your score reports.
Examples include:
• Document preparation errors
– Missing GIS
– Unused/used materials packaged together
– Schools packed together
• Document data errors
–
–
–
–
Xeroxed GIS
Student marks on timing tracks
Barcode incorrectly placed
Pre-ID placed over the wrong section
58
POST-TEST ACTIVITIES:
Return Shipment Errors
• Packaging & Transportation Errors
– Use of boxes other than the custom CRCT shipping
cartons
– Boxes incorrectly numbered
– All materials not available for pick-up as scheduled
– Unlabeled pallets/boxes
– Labels applied incorrectly
– Self-scheduling using a different carrier
59
CRCT Reports
• First set of electronic Test Results (GaDOE Portal, 5 day
TAT after representative sample is met)
– PDF files – Class Roster (with summary page)
– PDF files – Performance Level 1 Roster
– System Data file and Record Layout
• Paper reports (10 business days after receipt of electronic
results)
– Class Roster (with summary page)
– Performance Level 1 Roster
– Individual Student Report
– Student Score Labels
60
Summary Reports
 Paper Results (Delivered to Systems in Early July)
 Summary Report of All Student Populations
 School, System, and State
 Performance Summary Report
 Class, School, System, and State
61
Re-Test Reports
• Electronic Test Results (GaDOE Portal, 2-5
day TAT after reasonableness is checked)
– PDF files – Class Roster (with summary page)
– PDF files – Performance Level 1 Roster
– System Data file
• Note: Districts that have schools who retest 100% online can
receive reports for those schools in 2 days
New
• Paper reports (10 business days after receipt of electronic
results)
– Class Roster (with summary page)
– Performance Level 1 Roster
– Individual Student Report
– Student Score Labels
62
Noted Changes
•
•
•
•
•
New
Field testing for CCGPS
Online Test Materials Adjustments
Label for Retest Materials Boxes
Expedited reporting for online re-test
Retest SGL pre-populated for grade
levels
• Do Not use CRCT Pre-ID labels for CRCT-M
63
CONTACT INFORMATION:
Ordering Materials
• When System overage materials have been exhausted, System
Test Coordinators can order additional materials by :
– Test Materials Adjustments (TMA) Application
• Login to www.ctb.com/gacrct website
• Click the Login link and enter your username/password
• Click the Test Materials Adjustment link
– Contacting the CTB Customer Service Team.
• Phone: (866) 282-2249
• Fax: (866) 282-2251
• E-mail: GeorgiaHelpDesk@ctb.com
• Hours: 8:00am to 6:00pm (Eastern)
– Orders will be shipped using Ground shipping unless expedited shipping is needed to
deliver before the start of testing. Ground shipments typically arrive within 2-3 days of
order.
• Requests for Advanced Reading Aids (Kurzweil) are due Feb. 20
•
Fax form to Joe Blessing at (770) 344-4503 (page 144-145 Student Assessment Handbook)
64
CONTACT INFORMATION:
Shipping Information
• Materials Order Shipments
– Your initial shipment of CRCT materials will be delivered by
Assessment Distribution Service (ADS). For information,
contact:
• CTB Customer Service
– Phone: (866) 282-2249
– Fax: (866) 282-2251
– E-mail: GeorgiaHelpDesk@ctb.com
– Hours: 8:00am to 6:00pm (Eastern)
– Deliveries will be made at least 2 weeks prior to the first day
of testing, taking spring break into account based on the
dates provided to CTB through the Online Enrollment System.
65
CONTACT INFORMATION: Shipping
Information
• Return Shipments
– Assessment Distribution Service (ADS)
• Phone: (800) 963-7626
• Email: info@ship-ADS.com
• The default scorable materials pick-up date is 5 business
days from the last day of the scheduled test window
unless otherwise selected through the enrollment system.
• The non-scorable materials pick-up date is 10 business
days from the last day of the scheduled test window
unless otherwise selected through the enrollment system.
• The Pickup Schedule is provided in the TCM on page 37.
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CONTACT INFORMATION: CTB Contacts
• CTB Customer Service Team.
– Phone: (866) 282-2249
– Fax: (866) 282-2251
– E-mail: GeorgiaHelpDesk@ctb.com
– Hours: 8:00am to 6:00pm (Eastern)
• Nadia Greer, Program Coordinator
– Phone: (800) 538-9547, ext 7049
– Fax: (888) 282-9579
– E-mail: nadia_greer@ctb.com
– Website: http://www.ctb.com/gacrct
• Deborah Meloche, Program Manager
– Phone: (850) 226-5444
– E-mail: deborah_meloche@ctb.com
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CONTACT INFORMATION:
Georgia Department of Education
Joe Blessing,
CRCT Program Manager
- Phone: (404) 656-2589
- E-mail: jblessin@doe.k12.ga.us
Test administration information
– Phone: (800) 634-4106 or (404) 656-2668
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QUESTIONS
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