September 14, 2011
Executive Office of Energy and Environmental Affairs,
Executive Office of Labor and Workforce Development
Information Technology Division
Agenda
Topic
Sub topic
Presenter
Introduction
Welcome note
Tom Skinner
PMO
Tom Skinner
Large Projects/Program
Darrel Harmer
Topic: Information Technology in 2012
John Letchford
Breakout Session Ground Rules
Shruthi R
Report from
Roundtables
Speaker
Breakout
sessions
Topic: Project Management in the
Commonwealth 2012
5 min
5 min
40 min
40 min
20 min
Breakout Group Report
LearnIT!
OnDemand
Locating PM related training and the PDU
matrix
Sean Aulson
Wrap up
Wrap up
Darrel Harmer
09/13/2011
Time
10 min
5 min
2
Roundtable Reports
09/13/2011
PMO
Tom Skinner
Director PMO,
EOEEA
Large Projects/
Program
Darrel Harmer
Chief Capital
Planning Officer,
ITD
3
PMO Roundtable Update
• Meeting Schedule: Friday 9/9, Noon to 1
• Discussions: Bugs, Enhancements and Change Orders
• Also discussed: Succession Planning
• Next meeting: Oct 7 (Noon to 1), 100 Cambridge St, Winthrop CR 10 TH floor
(or Con-call)
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4
Large Project/Program Roundtable
•
Membership open to projects & programs with at least $30M of funding –
 will likely change over time as projects come and go
•
Large programs have unique constraints, challenges, risks, visibilities and
opportunities over and above most projects
•
Roundtable to provide a regular forum for managers and sponsors of these
large initiatives to discuss problems and exchange ideas
•
Can help expand CommonWay to include standards for “program
management” as distinct from “project management”
•
Next Meeting: Sept 15th
09/13/2011
5
Large Project/Program Roundtable
Large Project/Program Roundtable Members
Name
Role
Marcie Desmond
SCIO, A&F
Vinnie Piccinni
Deputy SCIO, A&F
Steve Geddis
Program Manager, MassTax2
Barry LaCroix
Child Support Enforcement, COMETS HD
Michele A Cristello
Child Support Enforcement, COMETS HD
Patricia Wada
Program Manager, MassHR
Corey Jenks
ARRA & Transparency, A&F
Mary-Joe Perry
SCIO, MassDOT
Diane Nawrocki
Director IT PMO, MassDOT
Colleen Ogilvie
Deputy Registrar, RMV
Clayton Martin
Director IT PMO, EOLWD
Steve Dennehy
Program Manager, Springfield Data Center
Darrel Harmer
Chief Capital Planning Officer, ITD
Shruthi Rangathyagarajan
Content Delivery Specialist, ITD
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Speaker Topic:
“Information Technology in 2012”
John
Letchford
09/13/2011
Commonwealth Chief Information
Officer
7
IT: Ancient History
• The first electronic computer appeared 65 years ago
– It was about 80 feet long, weighed 30 tons, and had 17,000 tubes
– Today’s PCs can store a million times more information and are
50,000 times faster
• In 1943, Thomas Watson, IBM’s chairman, predicted
there would be a world market for five computers
• In 1977, Ken Olson, founder of Digital, said: “There is
no reason for any individual to have a computer in their
home.”
• By the early ’90s, a Hallmark greeting card that could
play "Happy Birthday" had more computing power than
existed on the entire planet in the early ’50s
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8
IT: Today
• Your living room has more computing power than
landed Neil Armstrong on the moon in 1969
– Apollo's computers had less processing power than a cellphone
• Some statistics:
– ~1.8 billion people connect to the Internet
– 1 billion computers in use
– 4 billion cell phones in use, 3 million sold every day
• The average American depends on over 250 computers
each day (mainframes to microprocessors)
• 50% of adults use social networking sites (5% in 2005)
• By April 2011, Amazon sold more e-books than printed
books
• Google uses 15 billion kWh of electricity per year, more
than most countries
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IT: Visions for Tomorrow…
• In the next 10 years, we will see a 20-time increase in
home networking speeds
• Within two years, information on the Internet will
double every 11 hours
• The Internet will evolve to perform instantaneous
communication, regardless of distance
• By 2050, $1,000 worth of computing power will equal
the processing power of all human brains on earth
• By 2025, teleportation at the particle level will begin
• By 2030, artificial implants for the brain will take place
• Today, we know 5% of what we will know in 50 years
Source: Dave Evans, Chief Futurist, Cisco IBSG Innovations Practice, 2009
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10
Key Questions
• What does this mean for Information Technology
at the Commonwealth?
• How do we cope with and take advantage of this
incredible rate of change?
• How does IT help shape government to meet the
constantly expanding and dynamic needs of its
“customers” – citizens, businesses and
government itself?
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IT Strategic Focus
•More effective and coherent services for
constituents
•Greater efficiency for state government
operations
•Improved information security
09/13/2011
12
FY12 Commonwealth IT Priorities
• Strategic IT Initiatives
1.
2.
3.
4.
5.
6.
7.
8.
9.
Network Architecture
Springfield Data Center
Service Oriented Architecture & Identity Management
Business Intelligence
eGovernment
IT Consolidation
Commonwealth Service Excellence
Enterprise Security
Systems Modernization & Transformation
• FY12 IT Support for Governor’s Key Business Initiatives
1.
2.
3.
4.
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Education and Closing the Achievement Gap
Health IT and Healthcare Cost Containment
Safer Neighborhoods and Eliminating Youth Violence
Increasing jobs in Massachusetts
13
FY12 Commonwealth IT Priorities (cont.)
• Support Reform Agendas
1.
2.
3.
4.
Drive Commonwealth IT Reform
Commonwealth Procurement Reform
Commonwealth Print/Mail Consolidation
Federal IT Reform
• Other Key Information Technology Initiatives
1.
2.
3.
4.
5.
09/13/2011
Massachusetts Global Information Services
NewALARS
MassTAX2
Enable MassHR / HR Modernization
IT Financing
14
Top 5 Commonwealth IT Priorities for FY12
• Springfield Data Center
• eGovernment
• IT Consolidation
• Health IT and Healthcare Cost Containment
• IT Financing
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15
Springfield Data Center (SDC)
The SDC will help ensure that the state's computer
systems and digital assets continue to be properly
secured and maintained, while providing greater
opportunities for operational efficiency for the
Commonwealth.
• Key part of strategy to manage our technology more effectively and
efficiently by consolidating the Executive Department’s distributed
data centers into two efficiently managed facilities
• Will serve as backup to the Massachusetts Information Technology
Center (MITC), the Commonwealth's primary data center in Chelsea
• Will be a national model for green and environmentally-friendly data
centers
• Will help support economic recovery for the city of Springfield with
new construction jobs and permanent jobs to operate the facility
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16
SDC – Under Construction
09/13/2011
17
SDC in 2013
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18
eGovernment
We are working to make state government more
accessible and transparent to constituents.
• Implement new Mass.Gov content management tool
• Implement and release Open Checkbook
• Publish an eGovernment Strategic Plan
– Define how we will integrate and expand upon current initiatives:
• Data transparency
• Civic engagement
• Open data
• Performance and accountability
• Social media
• Business intelligence
• Mobility
• Delivery of secretariat/agency-specific information
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19
IT Consolidation
We have made great strides in meeting our IT
Consolidation goals, but we have more work to do.
• Results to date:
– All 8 secretariats have SCIOs
– IT budgets have been rolled up
to the secretariat level
– Number of helpdesks reduced
from 43 to 19
– Number of desktop/LAN teams
reduced from 55 to 20
– Deployed the LearnIT! program,
including the LearnIT! OnDemand
elearning environment – to
provide IT staff with training on
technical topics, project
management, and key disciplines
– Consolidated 9 data centers from
dispersed locations into MITC
09/13/2011
• Priorities for FY12:
– Complete helpdesk and
desktop/LAN consolidation
– Substantially complete EOHHS
data center consolidation
– Implement factory-style process
for all data center migrations
– Migrate remaining sites to
Mass.Gov
– Develop plan for application
consolidation at secretariats
– Continue consolidation of email
and migration to MassMail
– Extend adoption of Service
Excellence standards across
Commonwealth
20
Health IT and Health Care Cost Containment
There are many initiatives related to IT and Health Care,
including:
• Adoption of Electronic Health Records to improve access to
comprehensive, coordinated health care
• Implementation of a data and measures framework that
demonstrably improves the quality and safety of health care across
all providers, e.g. reporting, evidence-based decision support
• Slowing the growth of health care spending through efficiencies
realized through Health IT, e.g. decreased redundant testing
• Implementation of efficient, accurate, reliable, and secure health
information exchange processes
• Lowering the cost of health care by using integrated care
organizations (ICOs or ACOs) and value-based payment methods
09/13/2011
21
IT Funding at the Commonwealth
•
Massachusetts has historically
underinvested in technology.
FY12 GAA sustains a budget
reduction for a second year.
•
IT Spend as a % of Total
Operating Budget1
Difference in IT Funding
from FY10 to FY122
Sustained
9%
reduction
4.3%
2.7%
1.7%
1Gartner
Research. IT Key Metrics Data 2011: Key Industry
Measures: Government: State and Local Analysis: Current Year.
December 2010.
09/13/2011
2 FY12
GAA data represents ANF, EOEEA, EOHHS, EOE, EOPSS, and EOHED.
It does not include:
- $19.7M in federal funds for Child Support Enforcement COMETS project
- Data for the Executive Office of Labor and Workforce Development
- Data for MassDOT
22
IT Funding at the Commonwealth
• Our funding challenge is several-fold:
– Historic underfunding of IT through appropriations has inhibited
investment in our infrastructure
– Our funding model does not provide for costs associated with
operating and maintaining new systems built through capital and
federal grant funds once they become operational
– Two consecutive years of budget reductions have significantly
impacted our ability to maintain and operate our IT environment
• Actions taken by secretariats to weather the challenging financial
environment are no longer sustainable
• Recent efficiency gains made through consolidation and enhanced
procurement efforts are at risk
• Our approach to solving this challenge is two-fold:
– Work with ANF and Legislature to agree stopgap measures by
October 1st to meet immediate needs in FY12
– Working on development of creative, alternative ways to “rightsize” our IT budget and sustainably fund IT in the future
09/13/2011
23
Role of Project Managers in the
Commonwealth’s IT Future
• Successful project managers are critical to our ability
to deliver on our agenda for IT in the Commonwealth
– To drive execution of key projects, we have developed a
consistent standards based methodology and process -CommonWay
– PMs are the key to delivering key projects as you bring the
technical and business sides together in each project and drive
towards completion
• LearnIT! OnDemand includes a rich variety of project management
courses – take advantage of this opportunity!
• This collaborative community we are building – in
which participants can share experiences, learn from
each other, and grow – will be vital to our ultimate
success
24
09/13/2011
Questions?
09/13/2011
25
Breakout Session Topic:
“Project Management in the Commonwealth 2012”
Shruthi R
09/13/2011
Content Delivery Specialist,
ITD
26
Breakout Session: Ground Rules
•
Overall Session - 1 hr. (Breakout session – 40 min & Report back – 20 min)
 See your Index card for group identification
 Move to specific locations




Group
Group 1
Group 2
Group 3
Group 4
Room #
Minihan Hall
Minihan Hall
612 A/B
645
Facilitators
Allen Kieslich
Steve Goliger
Alexis Shaw
Donna MacDonald
•
Small group discussions
 Topic of Discussion: “Project Management in the Commonwealth 2012”
 Identify your spokesperson/scribe
•
Each group spokesperson to report - 5 min each group
09/13/2011
27
LearnIT! OnDemand
Sean Aulson
09/13/2011
LearnIT! Program Lead,
ITD
28
Presentation outline
LearnIT! OnDemand website: https://learnitondemand.skillport.com
 Locating Project Management related training solutions





General Navigation
Search and Learn
Course Catalog
Certifications
My Plan / My Progress
 PDUs – Qualifying course matrix and location
http://www.mass.gov/itd/LearnIT
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LearnIT! OnDemand – Home page
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30
Search & Learn – Keyword search on Project
Management
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Search & Learn – Keyword search on PMP
Fourth Edition
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Course Catalog – Project Management Learning
Tracks and Certifications
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Course Catalog – PMP Certification
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LearnIT! OnDemand – My Plan
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LearnIT! OnDemand – My Progress
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LearnIT! OnDemand –
Qualifying Courses for PDUs
PDU Certification Matrix located on LearnIT! website:
http://www.mass.gov/itd/LearnIT
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Wrap up
Darrel Harmer
09/13/2011
Chief Capital Planning
Officer, ITD
38
Q& A / Wrap up / Next steps
•
Next PM Connect meeting (December 15th, 9:30 am - noon)
CommonWay
Click Here
PM Connect
Click Here
Roundtables
Click Here
LearnIT! OnDemand
Click Here
Presentation Material
Click Here
Generic Mailbox
ITCapitalProjects@state.ma.us
09/13/2011
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