CLAREMONT GRADUATE UNIVERSITY
Master of Public Health Program (MPH)
Student Handbook
2012-2013 Academic Year
TABLE OF CONTENTS
Section
Page
Handbook Overview
3
Program Overview
4
Statement of Values
7
Commitment to Diversity
8
SCGH Core & Adjunct Teaching Faculty
9
MPH Program Committees
11
Academic Calendar
12
MPH Student Competencies
15
MPH Program Curriculum
18
MPH Course Descriptions
20
Student Advising
27
Registration and Degree Information
28
Degree Regulations
31
Student Rights & Responsibilities
34
MPH Student Handbook
Page 2
HANDBOOK OVERVIEW
This handbook has been printed and distributed for the convenience of current students in the
Master of Public Health (MPH) program at Claremont Graduate University. Included in this
handbook is a list of people, departments, policies and other resources that will be of helpful
during your graduate studies.
Every effort was made to provide the most accurate and current information on a multitude of
topics on the minds of graduate students, such as: “How do I register for classes? What are the
requirements of the MPH degree? The pages that follow contain information that will prove
useful, helpful and most of all – practical! Use this handbook in conjunction with other sources
of information, particularly CGU’s Academic Bulletin. Students should familiarize themselves
with the academic policies contained within that publication.
DISCLAIMER: While every effort is made to ensure the accuracy of the information contained in this
student handbook, the MPH Program reserves the right to make modifications at any time without prior
notice.
MPH Student Handbook
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PROGRAM OVERVIEW
Program Mission
The mission of the MPH program at Claremont Graduate University is to prepare professionals
to play leadership roles in promoting global public health through improved research, practice,
policy-making, and system response.
Program Goals and Objectives
To achieve its mission, the program has devised the following goals and objectives related to its
major functions of instruction, research, and service:
INSTRUCTION: The first priority as faculty and staff of the MPH program is the education of our
students through the development of innovative classroom techniques and exploring new fields
of scholarly investigation.
Goal 1:
To educate qualified individuals for professional careers in public health through
the development of an MPH program that prepares them to assess community
needs of populations, design, implement, and evaluate health promotion
programs to diverse populations.
Objective 1:
Objective 2:
Objective 3:
Objective 4:
Objective 5:
Goal 2:
Maintain a high level of teaching effectiveness where 80% of courses receive a
mean rating of 4.0 on student evaluations (1=poor to 5=excellent).
At least 90% of students will meet MPH program competencies upon
graduation.
At least 50% of MPH courses will utilize some form of distance learning
technology by 2013.
Develop interdisciplinary learning opportunities by cross listing at least one
course a semester.
Increase collaboration between Schools at CGU by establishing at least two
dual degrees or an additional MPH concentration by 2013.
To provide an environment conducive to student learning and professional
development.
Objective 1:
Objective 2:
Objective 3:
Objective 4:
Objective 5:
Objective 6:
MPH Student Handbook
Provide financial support for education by offering at least a 20% tuition
discount for all MPH students.
Provide financial support for education by offering student research
assistantships (with a stipend) for at least 25% of the student body.
Provide funds for MPH administration to attend at least one professional
training opportunity per year in an attempt to better service the students.
Make annual contributions to the MPH student association budget.
To increase the MPH program space beyond the existing office on the CGU
campus by 2012.
Provide annual financial support for at least four MPH students to attend the
American Public Health Association Annual Meeting & Expo.
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Objective 7:
Objective 8:
Objective 10:
Goal 3:
To prepare graduates to practice successfully in diverse public health/social
service settings or to pursue advanced professional/academic training.
Objective 1:
Objective 2:
Objective 3:
Objective 4:
Objective 5:
Objective 6:
Objective 7:
Objective 8:
Goal 4:
Increase administrative support for the MPH program from one staff member
to two by 2011.
Strengthen field placement opportunities by increasing the number of affiliated
sites to 30 by 2011.
Create an environment where a diverse campus community can thrive by cosponsoring at least three campus events addressing multicultural issues per
year.
Maintain a cumulative attrition rate of 10% or less among those students who
matriculate per year.
Ninety percent of students will have a cumulative GPA of 3.0 every semester.
Maintain a 90% graduation rate.
Ninety percent of students will pass the CHES exam on the first attempt.
Eighty percent of students will pass the CPH exam on the first attempt.
Ninety percent of graduates will obtain employment in public health or
matriculate into an academic/professional degree program within one-year of
graduation.
One hundred percent of students will receive a performance rating of at least
4.0 from their internship supervisors (1=below expectation, 3=satisfactory,
5=beyond satisfactory).
Ninety percent of students will receive a preparedness rating of “very
prepared” from their internship supervisors.
Recruit a qualified and diverse student body.
Objective 1:
Objective 2:
Objective 3:
Objective 4:
Objective 5:
Objective 6:
Objective 7:
Objective 8:
Objective 9:
Objective 10:
Increase the number of student recruitment events by five each year.
Enroll at least three MPH students from the accelerated program
bachelors/MPH program offered at the Claremont Colleges each year beginning
fall 2012.
Enroll at least three MPH students each year from the undergraduate major in
Community Health offered by the University of La Verne beginning fall 2013.
Enroll at least two dual degree students in the MPH program per year.
Increase the number of recruitment events targeting minority student
populations by three each year.
Offer McNair Scholars at least a 25% tuition discount.
At least 50% of students accepted into each cohort are minority students
At least 50% of students accepted into each cohort are women
At least 10% of students accepted into each cohort are from outside the U.S.
Offer a university minority fellowship to all returning minority students each
year.
RESEARCH: Research of the highest quality by our faculty and students is fundamental to our
mission. Research and teaching are inextricably intertwined such that faculty do more than
teach other people’s work, but actively contributor to what is taught, thought, and practiced.
Goal 5:
To conduct basic and applied research that contributes to the identification,
management, and resolution of global public health problems.
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Objective 1:
Objective 2:
Objective 3:
Objective 4:
Objective 5:
Objective 6:
Objective 7:
Objective 8:
Eighty percent of core faculty will have funded research annually.
Half of core faculty will conduct funded research projects that address public
health problems in diverse populations.
Ninety percent of core faculty will publish two peer-reviewed articles annually.
Ninety percent of core faculty will conduct at least one presentation at
professional meetings annually.
Fifty percent of core faculty will publish in public health journals
Maintain at least one collaborative research project with another institution of
higher learning annually.
Twenty five percent of students will present research projects at professional
meetings per year.
Twenty five percent of students will assist faculty on research projects each
semester.
SERVICE: The MPH program strives to improve the health status of individuals through
community efforts. As a community-practice oriented degree, the program encourages
students and faculty to participate in community service through research, consultation and
volunteerism.
Goal 6:
Encourage faculty, students & staff to actively engage in service leadership.
Objective 1:
Objective 2:
Objective 3:
Objective 4:
Objective 5:
Objective 6:
Objective 7:
Objective 8:
Objective 9:
Goal 7:
At least 50% percent of core faculty will serve on panels/boards or provide
technical assistance to community based agencies.
At least 95% of core faculty will maintain an active membership on School and
University committees
At least 50% of core faculty will participate in editorial activities for professional
journals.
At least 90% of core faculty will have active leadership and membership in
community, national or international professional associations
Revise APT review to appropriately reflect the importance of community
service in the promotion process by 2011.
At least two courses a semester will provide student service opportunities.
The MPH Student association will coordinate/participate in two community
service events per year.
Support at least one student appointment on MPH program committees each
year.
At least two MPH students will participate in faculty service activities each year.
Improve the skill set of the local public health workforce so it may address issues
characteristic of the region.
Objective 1:
Objective 2:
Objective 3:
MPH Student Handbook
Conduct a needs assessment at least every three years to determine current
and emerging needs of the public health workforce.
Provide at least one annual training opportunity that will reach local public
health professionals.
If applicable, all trainings will provide continuing education units for health
educators (CHEC).
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STATEMENT OF VALUES
The School of Community and Global Health at Claremont Graduate University is uniquely
situated at the edge of the Inland Empire, a region of communities in transition. Assessing and
addressing the unique health challenges of these communities in transition serves as a major
theme guiding our academic programs. As such, the MPH program embraces the following core
values:
Transdisciplinarity: Faculty work collaboratively and across traditional disciplines on a common
set of questions and issues, while drawing on their own individual disciplinary training.
Diversity: Many of the research and outreach activities of program focus on diversity, poverty,
and the challenges of understanding and tolerance. Understanding the contributions of culture
to health behaviors is paramount.
Collaboration: Developing partnerships between the program and community agencies
dedicated to strengthening the relationship between theory and practice, thereby contributing
to community health goals locally and abroad.
Relevance and Participation: "Starting where the people are" with felt needs and concerns,
and working with both individual and community needs and assets. This translates into
involving the communities in the identification of pressing health issues, available resources,
and capacity for change. Making provisions to sustain change in the community is equally
important.
Integrity: The importance of integrity, and responsibility and ethical conduct in all academic
activities, striving to offer and model honesty, dependability, trust, and leadership.
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COMMITMENT TO DIVERSITY
In its educational programs, its admissions and financial aid policies, and its faculty and staff hiring
practices, Claremont Graduate University is strongly committed to creating and nurturing an
environment that is characterized by diversity. In student selection and in all of its activities and
programs, CGU functions without regard to race, creed, color, gender, sexual orientation, national
origin, age, or disability. CGU is pleased to welcome a wide variety of students to its programs, including
recent college graduates, young professionals, and mid- and late-career men and women who wish to
advance further in their current occupations or to change fields. This diversity of experiences, interests,
backgrounds, and aspirations allows a diversity of perspectives that enlivens classroom interaction
throughout all CGU programs.
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SCHOOL OF COMMUNITY AND GLOBAL HEALTH
CORE AND ADJUNCT TEACHING FACULTY
As students progress through the program, the MPH program faculty are available to ensure
that your academic experience is positive and rewarding. They are excellent resources for any
questions concerning their areas of expertise, directed research or internship opportunities,
and post graduation plans. Feel free to contact them at any time.
C. Anderson Johnson
Professor and Dean
Email address: andy.johnson@cgu.edu
Susan L. Ames
Associate Professor
Email address: susan.ames@cgu.edu
Jerry L. Grenard
Assistant Professor
Email address: jerry.grenard@cgu.edu
Charles L. Gruder
Adjunct Professor
Email address: larry.gruder@cgu.edu
Paula Palmer
Associate Professor and Director of Global Health Programs
Email address: paula.palmer@cgu.edu
Kim Reynolds
Professor and Director of the PhD Program in Health Promotion Sciences
Email address: kim.reynolds@cgu.edu
Darleen Peterson
Assistant Professor, Director of the MPH Program, and Associate Dean
for Academic Affairs
Email address: darleen.peterson@cgu.edu
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Alan Stacy
Professor and Associate Dean for Faculty Affairs
Email address: alan.stacy@cgu.edu
Dennis Trinidad
Associate Professor and Associate Dean for Administration
Email address: dennis.trinidad@cgu.edu
Bin Xie
Associate Professor
Email address: bin.xie@cgu.edu
Paul Torrens
Professor
Email address: paul.torrens@cgu.edu
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MPH PROGRAM COMMITTEES
Committees provide overall guidance to the program and ensure that students experience a
quality educational experience that meets the standards of the various accrediting bodies.
Student input and memberships on committees are strongly encouraged.
MPH Steering Committee
Provides oversight, vision, and planning
and policy development to the MPH
program.
MPH Curriculum Committee
Provides direction, oversight, and
assessment of the MPH curriculum.
Responsible for ensuring that the
program meets the curriculum
requirements of the University for
graduate programs, the Council of
Education for Public Health, and the
learning objectives and values of the
MPH program.
Self Study/Accreditation Committee
Provides direction, oversight, and
assessment of the CEPH accreditation
criteria. Recommends programmatic
changes to Steering and Curriculum
committees.
Admissions and Recruitment
Committee
Establishes criteria and procedures for
student recruitment and admissions,
reviews applications. Group is
charged with maintaining the student
body's high quality by implementing
the criteria set forth by the University
and the committee when selecting
candidates for the program.
Community Advisory Committee
Provides recommendations for student
competencies, recruitment, practicum,
research, and evaluation, and
serves as a liaison with communitybased organizations.
Continuing Education Committee
Plans, implements and evaluates
continuing education programs
geared towards increasing
professional competence of the local
public health workforce.
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2012-2013 ACADEMIC CALENDARS
Fall 2012 Semester
General Dates
Apr 18
Registration period begins
Aug 29
New International Students Orientation
Sept 3
Labor Day - Holiday observed
Sept 19
Withdrawal of students not registered
Nov 22-23
Thanksgiving Day - Holidays observed
Dec 17-21
Final Exam Week
Dec 21
Last day for changes to semester registration/enrollment records
Dec 22
Last day of semester; Degrees conferred
Jan 2
Grades due from faculty
Enrollment Deadlines
Aug 3
Last day to register without Late Fee
Sept 4
First day of classes
Sept 18
Last day to Add/Drop
Oct 16
Last day to drop without W
Dec 22
Last day of semester/session
Refund Deadlines
Aug 4
Late registration fee applies
Sept 18
Last day for 100% refund
Oct 2
Last day for 75% refund
Oct 16
Last day for 50% refund
Oct 17
No refunds beginning this date
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Spring 2013 Semester
General Dates
Nov 14
Registration period begins
Jan 16
New International Students Orientation
Jan 21
Martin Luther King Jr. Day - Holiday observed
Feb 6
Withdrawal of students not registered
Mar 18-22
Spring Break
Mar 29
Cesar Chavez Day - Holiday observed
May 13-17
Final Exam Week
May 17
Last day for changes to semester registration/enrollment records
May 17
Last day of semester; Degrees conferred
May 18
Commencement
May 24
Grades due from faculty
Enrollment Deadlines
Dec 14
Last day to register without Late Fee
Jan 22
First day of classes
Feb 5
Last day to Add/Drop
Feb 5
Last day to drop without W
May 17
Last day of semester/session
Refund Deadlines
Dec 15
Late registrations fee apply
Feb 5
Last day for 100% refund
Feb 19
Last day for 75% refund
Mar 5
Last day for 50% refund
Mar 6
No refunds beginning this date
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Summer 2013 Semester
Registration begins April 1
Regular Session/Mod 1 – First day of classes May 20
Module 1 – Last day to Add/Drop May 28
Memorial Day – observed holiday May 27
Regular Session – Last day to Add/Drop June 3
Module 1 – Last day to drop without W June 11
Intent to Receive Degree Forms due (Degrees for this semester) June 20
Regular Session – Last day to drop without W July 1
Module 1 – Ends July 6
Independence Day – holiday observed July 4
Module 2 – Begins July 8
Final degree requirements for those receiving degree this semester Aug 5
Last day for semester records changes Aug 24
Semester ends/degrees awarded Aug 24
Grades due from faculty Aug 30
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MPH STUDENT COMPETENCIES
MPH courses and other requirements for the degree relate directly to the accomplishment of
the public health core and discipline-specific competencies (“student learning outcomes”).
These outcomes specify which skills, attitudes and knowledge are emphasized in the program;
as such, they become an essential part of the evaluation structure. The assessment process
examines student achievement of these outcomes across the entire curriculum, including
learning at the course, internship, and capstone level.
Core Competencies
Core public health competencies to be mastered by students upon graduation from the MPH
program are taken from “Core Competencies for Public Health Officials” (Council of Linkages
Between Academia and Public Health Practice, 2009). The Council is comprised of leaders from
national organizations representing the public health practice and academic communities.
These competencies were crafted in an attempt to transcend the boundaries of specific
disciplines and to help unify the public health profession. The competencies are divided into
eight domains. The competencies selected in the relevant theme areas are reflective of the
specific goals and objectives of the MPH program. All students will achieve the outcomes
outlined below.
MPH Core Competencies
By graduation, all students should be able to:
ID #
Domain(Skills)
MPH 1
Analytic /Assessment
MPH 2
MPH 3
Policy Development/Program
Planning
Communication
MPH 4
Cultural Competency
MPH 5
Community Dimensions of Practice
MPH 6
Basic Public Health Sciences
MPH 7
MPH 8
Financial Planning/Management
MPH 9
MPH
Leadership & Systems Thinking
MPH Student Handbook
Competency/Learning Outcome
Assess the health status of populations and their related
determinants of health and illness (e.g., factors contributing
to health promotion and disease prevention, availability and
use of health services).
Develop a plan to implement policy and programs.
Communicate in writing and orally, in person, and through
electronic means with linguistic and cultural proficiency.
Consider the role of cultural, social and behavioral factors in
the accessibility, availability, acceptability and delivery of
public health services.
Describe the role of governmental and non-governmental
organizations in the delivery of community health services
Apply the basic public health sciences (including, but not
limited to biostatistics, epidemiology, environmental health
sciences, health services administration, and social and
behavioral health sciences) to public health policies and
programs.
Conduct a comprehensive review of scientific evidence
related to a public health issue, concern or intervention.
Interpret the organizational structures, functions, and
authorities of local, state, and federal public health agencies
for public health program management
Prepare proposals for funding from external sources.
Incorporate ethical standards of practice as the basis of all
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MPH Core Competencies
By graduation, all students should be able to:
ID #
Domain(Skills)
10
Competency/Learning Outcome
interactions with organizations, communities and persons
Concentration/Discipline Specific Competencies
The core competencies listed above represent basic public health knowledge and do not
necessarily contain many skills that are necessary for the performance of certain jobs within
certain practice settings. Thus, concentration competencies to be mastered by students upon
graduation from the MPH program were taken from sources that specify discipline specific
outcomes. Health Promotion, Education & Evaluation concentration competencies were taken
from “Areas of Responsibilities for Health Educators” (National Commission on Health
Education Credentialing, 2010). Competencies for the other three concentrations were taken
from “Master’s Degree in Public Health Core Competency Development Project” (Association of
Schools of Public Health, 2007). All graduates in these concentrations will also attain the
concentration learning outcomes outlined below.
Competencies by Specialty Area
By graduation, students should be able to:
Specialty Area
ID #
Competency/Learning Outcomes
Health Promotion,
HPEE 1 Assess individual and community needs for health education.
Education &
Evaluation
HPEE 2 Plan health education strategies, interventions and programs.
HPEE 3 Implement health education strategies, interventions and programs.
HPEE 4 Conduct evaluation and research related to health education.
HPEE 5 Administer health education strategies, interventions and programs.
HPEE 6 Serve as a health education research person.
HPEE 7 Communicate and advocate for health and health education.
Applied Biostatistics
ABE 1
Describe the roles that epidemiology and biostatistics serve in the discipline
& Epidemiology
of public health, and be able to describe a public health problem in terms of
magnitude, people, time, and place.
ABE 2
Apply proper terminology and definitions used in biostatistics and
epidemiology
ABE 3
Identify key sources of data for biostatistical and epidemiologic studies.
ABE 4
Apply appropriate measurement scales, concepts of probability, random
variation, and commonly used statistical probability distributions.
ABE 5
Apply descriptive techniques and commonly used inferential statistical
methods to summarize public health data.
ABE 6
Describe preferred methodological alternatives to commonly used statistical
methods when assumptions are not met.
ABE 7
Explain the importance of biostatistics and epidemiology for informing
scientific, ethical, economic and political discussion of health issues.
ABE 8
Comprehend ethical and legal principles pertaining to the collection,
maintenance, use and dissemination of data and other epidemiological
information.
ABE 9
Interpret, articulate, and critique results of statistical and epidemiological
analyses found in public health studies.
ABE 10
Develop written and oral presentation based on epidemiological students
and statistical analyses for both public health professionals and educated lay
audiences, and prepare manuscripts for the peer-reviewed literature.
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Competencies by Specialty Area
By graduation, students should be able to:
Specialty Area
ID #
Competency/Learning Outcomes
Leadership &
LM 1
Describe the attributes of leadership in public health.
Management
LM 2
Describe alternative strategies for collaboration and partnership among
organizations, focused on public health goals.
LM 3
Demonstrate team building, negotiation, and conflict management skills.
LM 4
Articulate an achievable mission, set of core values, and vision.
LM 5
Engage in dialogue and learning from others to advance public health goals.
LM 6
Demonstrate team building, negotiation, and conflict management skills.
LM 7
Demonstrate transparency, integrity, and honesty in all actions.
LM 8
Use collaborative methods for achieving organizational and community
health goals.
LM 9
Apply social justice and human rights principles when addressing community
needs.
LM 10
Develop strategies to motivate others for collaborative problem solving,
decisionmaking, and evaluation.
LM 11
Apply the principles of program planning, development, budgeting,
management and evaluation in organizational and community initiatives.
LM 12
Apply quality and performance improvement concepts to address
organizational performance issue.
LM 13
Apply "systems thinking" for resolving organizational problems.
LM 14
Demonstrate leadership skills for building partnerships.
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PROGRAM CURRICULUM
Course Requirements
The MPH degree requires 48 semester units, consisting of 13 courses:

Nine core courses which cover the core public health competencies and provide a
foundation for further coursework in a chosen concentration

Choice of one of three concentrations, with four courses required in each. Students can
specialize in (1) Health Promotion, Education and Evaluation; (2) Applied Biostatistics
and Epidemiology; and (3) Leadership and Management;

One general elective course from any of the university’s schools, subject to approval of
the Program Director

A proposal writing seminar introducing students to the principles of grantsmanship

A supervised field training course, providing work experience in a public health agency
or a faculty sponsored research project, with the purpose of integrating course concepts
into a real world setting

A capstone project whereby students demonstrate mastery of MPH competencies
Core Courses
CGH 300
CGH 301
CGH 302
CGH 303
CGH 304
CGH 305
CGH 306
CGH 307
28 units
Theoretical Foundations of Health Promotion & Education
Biostatistics
Epidemiology
Health Services in the US and Abroad
Environmental and Occupational Health
Seminar in Grant Writing and Proposal Development
Supervised Field Training in Public Health
Public Health Capstone
4
4
4
4
4
2
4
2
Concentration Courses
16 units
Health Promotion, Education and Evaluation
CGH 308
Foundations of Program Planning
CGH 309
Monitoring & Evaluation of Global Public Health Programs
CGH 310
Global Health: An Interdisciplinary Perspective
CGH 311
Curriculum and Materials Development
4
4
4
4
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Applied Biostatistics & Epidemiology
CGH 312
Data Analysis Methods
CGH 313
Research Methods in Public Health
CGH 314
Emerging Chronic & Infectious Diseases Worldwide
CGH 315
Introduction to Clinical Trials
4
4
4
4
*Cross listed as MATH 250PO, Statistics for Clinical Trials
Leadership and Management
CGH 316
Public Health Leadership
CGH 317
Ethics, Human Rights and Cultural Diversity
CGH 318
Management of International Health Programs and Organizations
CGH 319
Current Issues in Global Public Health Practice
4
4
4
4
Elective Course
4 units
Supervised Field Training Component
All students are required to complete a 400-hour supervised internship in a setting involving
public health research and/or practice (e.g., community-based organizations; research, clinical
and school based settings; federal, state, local and/or international public health agencies).
Learning opportunities available through participating agencies include health assessment,
program design, intervention, evaluation, policy and advocacy, data management and analysis,
and community organization. Students will complete a final report about their experience.
Students will benefit from a wide array of field study experiences both local and throughout
countries of the Pacific Rim, South Asia, Latin America, and Europe.
The faculty also draws upon their collaboration research and training networks in five Asia
Pacific Rim countries that includes two training sites in China (one in the east and one in the
west), and already existing training agreements with universities in India, Bangladesh, Thailand,
and Sri Lanka, as well as ongoing public health training collaborations with China’s Ministry of
Health, CDC, and Health Education Institute, and research and associated training activities in
the seven cities of the China Seven Cities Study, and two research centers in India and two in Sri
Lanka participating in post-tsunami trauma stress research.
Detailed requirements of this experience can be found in the MPH Student Internship
Handbook. Student register for CGH 306: Supervised Field Training in Public Health (4 units).
Culminating Experience
The culminating experience, known as the Public Health Capstone is a requirement for
completion of the MPH degree. Students register for CGH 307: Public Health Capstone (2 units)
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in their final semester. Through this experience students must demonstrate proficiency with
public health core and track specific competencies. Student portfolios can be used to
determined whether program student learning outcomes, or in this case, student competencies
have been met. Working with advisement from the Program Director, students will collect
evidence of work in their courses and practice opportunities that have enabled them to master
program competencies. As part of the capstone requirement, students also prepare a scholarly
paper based on projects undertaken as part of the supervised internship.
Directed Research Option
The MPH program offers students an opportunity to design and carry out a research project
under the direction of a faculty member. Special permission is required to register for CGH 390:
Directed Research (4 units). The course requires a contract (“Memo of Understanding”)
between the instructor and the student that identifies the students’ responsibilities and the
name of the instructor who is responsible for submitting the student grades. The course does
not require a syllabus, but both the contract and CGU enrollment form are required for
registration. CGH 390 must conform to the academic workload requirements established in
CGU policy (generally weekly meetings for about three hours). Registration is performed by the
Registrar once all documentation has been received. Students receive a grade of
Satisfactory/Unsatisfactory.
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COURSE DESCRIPTIONS
MPH CORE COURSES (28 units)
CGH 300 – Theoretical Foundations in Health Promotion & Education (4 units)
This course provides an opportunity for students to explore the theoretical issues and current
methodologies related to understanding and influencing health behavior change in diverse
populations. The course will focus on the social and behavioral determinants of health on the
individual, interpersonal, community, institutional and policy levels. The course features guest
appearances by representatives from community-based organizations who relate course material to
current challenges in public health practice.
CGH 301 – Biostatistics (4 units)
Students are trained in the most commonly used statistical methods in clinical and experimental
research. Students learn to select the most appropriate data analytic methods; how to apply these
methods to actual data; and how to read and interpret computer output from commonly used
statistical packages. In addition, the students learn to read, critique and interpret statistical concepts
in the health science literature.
CGH 302 – Epidemiology (4 units)
This course provides an overview of the causes, distribution, and control of disease in populations.
Students are provided with the skills and knowledge to investigate the epidemiology of a specific
disease or other health-related phenomenon and to critically evaluate population-based research
studies designed to test health-related hypotheses.
CGH 303 – Health Services in the US and Abroad (4 units)
This course examines the health care delivery system to understand contemporary issues affecting
the health of the American and International public and the institutions that provide health services
and protect health. The course includes the historical development of various health care systems,
determinants of health and health care utilization, the role of health care providers, health policy and
politics, health care financing, public health, and the interactions of various components of the
systems. The class emphasizes how institutions within the health care delivery system affect public
health including planning, organization, administration, evaluation and policy analysis.
CGH 304 – Environmental and Occupational Health (4 units)
This course provides a broad overview of the field of environmental and occupational health,
developing a public health approach to understanding and preventing disease and disability. Students
apply the principles of the biological impact pathway and environmental epidemiology to
environmental and occupational health issues. Students analyze the exposure-disease continuums
and disease prevention. Emphasis is placed on learning and using concepts related to the sources and
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MPH CORE COURSES (28 units)
behavioral determinants of exposure, the social behavioral, Physiological and genetic basis of
sensitivity, and dose-response relationships.
CGH 305 – Seminar in Grant Writing and Proposal Development (2 units)
The goal of this course is to provide students completing their field training an opportunity to
enhance their skills in the area of grant writing and reviewing. The student will learn the steps in
planning and writing the grant, understanding the funding environment, learning how to choose
different types of grants, and understand the submission and review process.
CGH 306 – Supervised Field Training in Public Health (4 units)
The goal of this course is to provide students completing their field training an opportunity to
integrate and apply knowledge and skills acquired in their respective course work to public health
work settings. Students complete a 400-hour internship within a public health agency or faculty
research project. A final paper and presentation completes this requirement.
CGH 307 – Public Health Capstone (2 units)
Serves as the culminating experience for the degree. With oversight from the Program Director,
students develop an electronic portfolio that demonstrates mastery of student competencies.
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HEALTH PROMOTION, EDUCATION & EVALUATION CONCENTRATION (16 units)
CGH 308 – (4 units) – Foundations of Program Planning
This course introduces the core concepts, values, and methods of public health program planning
and evaluation. Students develop skills for assessing community needs for health promotion;
preparing written measurable health promotion program objectives with associated methods for
achieving those objectives; designing health promotion program action plans that include
implementation schemes; and evaluation strategies for measuring health program process, impact,
and outcome effectiveness. Students apply their knowledge of health promotion theories to
effectively to plan, implement, and evaluate health promotion and communication programs.
CGH 309 – (4 units) – Monitoring and Evaluation in Global Public Health Programs
This course introduces students to the language and theory of program evaluation to undertake their
own evaluation, including how to pose evaluation research questions, data collection methodologies
and appropriate methods for various evaluation objectives, and various evaluation designs.
CGH 310 – (4 units) – Global Health: An Interdisciplinary Approach
This course provides an interdisciplinary approach to understanding key public health challenges that
transcend local and national boundaries and require collaborative solutions. Threats to the health
security and well being of communities in the U.S. and abroad are extensive ranging from natural
and technical disasters to environmental degradation, poverty and health disparities, and emerging
and non-communicable disease. Topics that impact health outcomes, including globalization and
climate change, over- and under nutrition, substance use, accidents and injuries, disasters and
complex humanitarian emergencies, poor reproductive and maternal child health practices, and
cultural influences will be addressed from a multi-sectoral perspective. Innovative solutions to public
health problems, including use of technology, micro credit, public-private collaboration, and
community and grassroots activities will be highlighted. The course will utilize interactive,
participatory learning methods, including in-depth cases studies, class debates, and a field study
project to provide maximum opportunity to develop problem-solving strategies for public health
application.
CGH 311 – (4 units) – Curriculum and Materials Development
This course is designed to increase knowledge and skills in curriculum writing and training in health
promotion and disease prevention settings. The course includes a review of the applicable learning
theories and provides an opportunity to design curriculum for demographically diverse groups.
Students work in small groups to develop a curriculum and conduct a presentation/ training based
on the needs of varied local health organizations.
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APPLIED BIOSTATISTICS AND EPIDEMIOLOGY CONCENTRATION (16 units)
CGH 312 – (4 units) – Data Analysis
Students learn how to manage and analyze data using the SAS system. Topics include inputting data
into SAS, preparing data from analysis, data screening to understanding distributions, detect outliers
etc., hypothesis testing (e.g. t-tests, nonparametric procedures, chi-square tests, etc.), simple and
multiple linear regression, techniques for building and evaluating a regression model, analysis of
variance model and logistic regression.
CGH 313 – (4 units) – Research Methods in Public Health
Students will gain an understanding of the principles and skills of conducting behavioral research,
using qualitative and quantitative approaches commonly used in public health settings.
CGH 314 – (4 units) – Emerging Chronic & Infectious Diseases Worldwide
This course provides an overview of the causative factors and demographic distribution of the major
chronic diseases and infectious in the world. Epidemiologic concepts, methods and research design
are emphasized. Necessary tools for applying epidemiologic approaches to chronic disease
prevention are provided. The course will also cover topics in microbiology, immunology, laboratory
diagnosis, outbreak investigation, infectious disease diagnosis and control in populations and very
basic analytic methods. It provides students with exposure to local public health department experts
in various important contemporary topics such as vector control, emerging infections and
bioterrorism.
CGH 315 – (4 units) – Introduction to Clinical Trials
*Cross listed as MATH 250PO, Statistics Methods for Clinical Trials Data
A second course in Biostatistics. Emphasis on the most commonly used statistical methods in
pharmaceutical and other medical research. Topics such as design of clinical trials, power and sample
size determination, contingency table analysis, odds ratio and relative risk, survival analysis.
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LEADERSHIP AND MANAGEMENT CONCENTRATION (16 units)
CGH 316 – (4 units) – Public Health Leadership for the 21st Century
This course focuses on the knowledge, skills and practical tools needed to direct organizations to
successful implementation of institutional vision and overall strategy. It is organized into six major
Modules –future-focused leadership, leading public health systems, formulating strategy, leading and
managing change, developing public health organizations, and implementing strategy. Each module
offers an applied training opportunity to gain advanced knowledge to build executive and managerial
skills lead and enhance health systems performance.
CGH 317 – (4 units) – Ethics, Human Rights and Cultural Diversity
This course explores ethical principles in the distribution of health resources, the conduct of global
public health research and the implementation of public health initiatives and practices across
different nations, cultures and religions, as well as differences in the concepts of right and wrong.
Specific areas that are explored include the role of national and international Institutional Review
Boards, research integrity, the ethics of health as a political entitlement, state obligation, or a
commercial commodity, the right to health, the ethical challenges of institutionalizing world wide
western concepts of informed consent procedures and confidentiality while at the same time seeking
to advance scientific discovery and promote universal public health justice for the poor and
disadvantaged.
CGH 318 – (4 units) – Management of International Health Programs and Organizations
This course reviews the management of health programs and services in the developing world,
including international technical cooperating, donor and development agencies as well as private and
non-profit health organizations. It offers a management perspective to address the most prevalent
problems of health care delivery and systems performance around the world as they relate to the
specific administration functions of planning, organizing, resourcing, directing and controlling
medical and public health services.
CGH 319 – (4 units) – Current Issues in Global Public Health Practice
This course is an intensive review of select topics in the practice of global health leadership and
management. It reviews emerging trends, lessons learned, best practices, and critical factors
connected to the successful implementation, leadership and support of expanded health responses
(public, private and non-profit sectors) at local, national and international levels. Topics include
strategies and interventions to achieve workforce excellence, enhance organizational performance,
strengthen public health infrastructures, and improve the health status and well-being of people
around the globe.
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ADDITIONAL COURSE OPTIONS
CGH 396 – (4 units) – Special Topics in Community and Global Health
The course involves lecture and discussion focused on specific topics in community and global health.
Course topic will vary from semester to semester.
CGH 390 – (4 units) – Directed Research
This course involves research conducted at the master’s level on a specific topic in community and
global health. Maximum number of units applied to the degree is to be determined by the School.
Graded S/US.
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STUDENT ADVISING
Course planning is conducted by the MPH Program Director in conjunction with a MPH
Curriculum Committee. The committee will be responsible for ensuring that the program meets
the curriculum requirements of the University for graduate programs, the Council of Education
for Public Health, and the MPH competencies and values of the MPH program.
Advising in the MPH Program provides an individual approach to the academic and professional
development of each student. Academic advisement occurs every semester with the Program
Director where students will have an opportunity to plan coursework and discuss progress in
achieving MPH student competencies. Student may also discuss internship requirements and
postgraduate career options. Students are also encouraged to meet with other MPH faculty
members of their selected concentration to discuss their course work, field experience, and
plans for the future. All MPH faculty are available to advise and mentor students on research
opportunities, community service activities, and career counseling. All advising meetings with
the Program Director are documented using a student counseling sheet.
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REGISTRATION AND DEGREE INFORMATION
Students beginning a degree program are expected to meet the requirements in force in the
year in which they enter a program. Students are expected to make satisfactory progress (see
the “Satisfactory Academic Progress toward the degree,” as determined by the university
policy.
Enrollment and Registration
Registration information and course schedules for each semester are published on the web at
www.cgu.edu/register shortly after midterm of the preceding semester. Continuing students
register for courses for the upcoming semester during the dates noted in the academic
calendar. All tuition and fees must be paid or payment arrangements made prior to the start of
the term. New students obtain registration information through their academic departments
prior to the beginning of their first semester of coursework.
Registration Deadlines
There are specified registration deadlines for each semester. All students are responsible for
fulfilling any obligations and clearing any hold(s) on their account so that they may register by
the deadlines. Students who do not meet the registration deadline(s) will incur late registration
fees.
Continuous Enrollment
Students must be enrolled continually for the fall and spring semesters (summer is an optional
semester for enrollment).Fulltime status is equivalent to at least 8 units of study in a given
semester and up to 16 units depending upon specific academic program requirements.
Students who have completed their coursework requirements and are enrolled in Continuous
Registration are considered as full-time students.
Auditing a Course
Students may audit courses with the permission of the instructor at a fee of $1,056 per 4-unit
course or $528 per 2-unit course. Students enrolled in at least 12 units in the same semester
may take up to 4 audit units at no extra charge. If a continuing student wants to audit a
class(es) and will not be enrolled in unit-earning classes, the student must also be enrolled in
Continuous Registration. Please note that while in Continuous Registration, a student may audit
one class for free.
Course Changes (Add /Drop)
Students wishing to add or drop a course after registration (including tutorials, seminars, and
research) must either make the change on the student portal or submit a Change In
Registration (Add/Drop) Request Form to their academic department for processing. All
procedural information on making changes to registration are on the web at
www.cgu.edu/register.Changes must be processed within the semester in which they occur
and by the deadline dates shown in the academic calendar. Any changes made past the
deadline dates will incur a fee. Students are responsible for additional tuition charges that may
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result from adding courses. If dropped courses result in lower tuition charges, refunds will be
made in accordance with the University’s refund policy Students are advised to consider the
effect adding or dropping units may have on financial aid eligibility or immigration status and to
consult with the appropriate university administrators prior to making any changes.
Program Changes
Any change of degree, program, field, or concentration must be approved by the student’s
faculty advisor and dean of the school using the appropriate Change of Degree or Field Form.
Approved changes become effective in the semester following the date that the form was
submitted and approval was given.
Term-Based Transactions
Term-based transactions include all activities that affect the student’s record and account
within a given semester. Therefore, all registrations, changes to registration, payment and/or
payment arrangements must be made prior to the end of the term/semester in which a student
is taking a class. No changes will be made after the last day of the semester.
For International Students
U.S. Citizenship and Immigration Services (US CIS hereafter) requires all international students
on a J-1 or F-1 visa to be enrolled full time (8 units minimum) both fall and spring semesters.
International students should consult the international student coordinator before making any
changes. Additionally,F-1 and J-1 international students enrolled at CGU are responsible to
adhere to the requirements stated by the US CIS regarding SEVIS. For specific requirements and
documentation, students should see the CGU website atwww.cgu.edu/international.
Withdrawal From Courses
Circumstances may arise wherein a student may not be able to complete a given semester. The
student may need to withdraw from all courses or research for one semester. Students
withdrawing from all courses, tutorials, seminars, or research during a given semester should
note that they must register instead for Continuous Registration (master’s students).
for that semester, and must maintain continuous registration if they intend to complete degree
requirements later. Unless a leave of absence is granted, students who withdraw from one or
more courses will receive no tuition refund and will be assessed a late change fee. Students
who withdraw from a course after the published last day to drop will receive a notation of
“W”on their transcript for the course.
Leaves of Absence
The vice president for student services and dean of students of the University grants leaves of
absence for military service, family leave, medical disability, or financial hardship. Students
must submit a Leave of Absence Request Form and it must be accompanied by supporting
documents. Leaves of absence are granted for one semester and are not automatically
renewed. During such leaves, students are exempt from paying continuous registration fees,
but retain access to the library and its facilities. Medical disability, military service, and family
and financial hardship leaves extend the time limit for completion of degree requirements by
the period for which the leave was granted.
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Research Leave of Absence
In exceptional circumstances, permission for leaves of absence of up to one year for full-time
research or other activities directly related to the student’s academic program may be
approved. Research leaves are processed by the vice president for student services and dean of
students and granted by the provost and vice president for academic affairs based upon
recommendations from the student’s major advisor and dean of the school. During such leaves,
the student is exempt from paying the doctoral study or continuous registration fees. Research
leaves do not affect the time limit for completion of all degree requirements.
Involuntary Medical Leave of Absence
It is the policy of Claremont Graduate University that if any student, because of an apparent
medical or psychological condition, poses a threat to the physical well-being of him/herself or
any other member of the University or Claremont Colleges community, or a threat of serious
destruction of property, such student may be placed on an involuntary medical leave of
absence. This policy applies to medical and psychological problems only, and not to matters
solely of a disciplinary nature. A copy of the procedures for implementation of this policy may
be obtained from the dean of students.
Withdrawal from CGU
Students will be withdrawn from CGU if they do not register by the end of the first two weeks
of a given (fall/spring) semester or if they formally request (in writing) to be withdrawn.
Withdrawal from CGU will be noted on the student’s transcript. Any student working with the
faculty to fulfill degree requirements must be a registered student.
Reinstatement
Students who have withdrawn from their graduate programs for one full semester or exceeded
institutional time requirements/ limits and who have not been terminated for academic or
disciplinary reasons may request reinstatement to CGU. Former students may request
reinstatement only to their previous academic program and degree type. A Request
For Reinstatement Form must be submitted to the appropriate faculty chair or dean, and
should be accompanied by a plausible timetable for completing all remaining degree
requirements. (This form is available at www.cgu.edu/registrar.) Reinstatements are
recommended by the faculty, approved by the dean of the school, and processed by the Office
of Admission and Records. Upon approval, the student may be required to repeat or augment
portions of prior work. Any prior financial obligation to CGU must be cleared before
reinstatement will be granted. A nonrefundable reinstatement fee is required for the current
reinstatement fee). At the time of reinstatement, the student’s program plan
must adhere to the institutional time requirements.
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DEGREE REGULATIONS
It is the responsibility of the student to meet all the degree requirements outlined in this
section and any other requirements within specific academic program sections of this
Handbook.
Grading System
Claremont Graduate University uses a 4.0 scale for determining grade point average as follows:
A+ = 4.0
B+ = 3.3
C+ = 2.3
U=0
A = 4.0
B = 3.0
C = 2.0
A- = 3.7
B- = 2.7
C- = 1.7
Other notations include:
S - Satisfactory. For satisfactory work. Recommended for reading, research, and independent
study courses. It is not included in the G.P.A. calculation.
U - Unsatisfactory. For unsatisfactory work in any course. Does not count toward fulfillment of
the residence requirement or program course requirements. The 0 is included in the G.P.A.
calculation.
I - Incomplete. At the instructor’s discretion, an incomplete may be given for any course that a
student has not completed by the end of the semester but that the instructor feels the student
can complete satisfactorily.
See the section below titled “Incompletes.”
PI - Permanent Incomplete. Does not count as units completed.
OO - Audit.
GP - Grade Pending.
W - Withdrawal. The withdrawal designation indicates a student’s withdrawal from a class after
the last date to drop classes.
Incompletes
A student who has received an Incomplete is required to make up the work by such time as is
stipulated by the instructor after consultation with the student, but in no case later than one
calendar year from the time at which the work was originally due. If the Incomplete is not made
up within the specified time, it will become a Permanent Incomplete on the student’s transcript
(PI). Degree candidates expecting to graduate in a given semester must have removed all
Incompletes as well as completed all coursework prior to the last day of the semester. If such
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Incompletes are not removed, the degree will be granted in the subsequent term, subject to
the successful removal of the Incompletes.
Extensions of Time
The normal time limit for a master’s degree student to complete the requirements for a degree
is no more than five years from the date of initial enrollment. These limits may vary based on
the program, leaves of absence, and any transfer credit accepted. Students who find it
necessary to exceed the time limits will observe the following procedure:
• Students must complete the Extension of Time to Degree form (available at
www.cgu.edu/registrar) and secure the approval of the faculty advisor and the Dean of the
School in which they are enrolled. The academic department will then submit the signed form
to the Office of Admission and Records for processing.
• The first such extension will be granted for a period of up to one year to students enrolled in
a master’s program. Any subsequent extensions sought and granted will be for a period of one
year and must carry the approval of the faculty advisor and dean of the school.
Standards of Academic Honesty
All students at Claremont Graduate University are expected to adhere to the highest standards
of academic honesty in the performance of all academic work. A student shall be subject to
discipline for any form of academic dishonesty, including (but not limited to) cheating,
plagiarism, forgery, and the use of materials prepared by another (whether published or not,
including commercially prepared materials) without appropriately crediting the source. The
University will follow procedures that provide the student with safeguards appropriate to the
nature of the alleged violation and the potential penalty. Disciplinary sanctions may range from
an official warning to the expulsion of the student from Claremont Graduate University. A
description of procedures is available in the “Academic Honesty” section of the Bulletin and on
the webpage of the vice president for student services and the dean of students.
Satisfactory Academic Progress
All students are expected to maintain a minimum grade point average of 3.000 in all
coursework taken at Claremont Graduate University with no more than two incomplete courses
at any time. In addition, doctoral students must show satisfactory progress in research and
examinations as judged by the faculty in their academic program, and must make timely
progress toward the degree as defined in the university’s “time requirements/time limit” policy
as described in the Bulletin. Failure to maintain the applicable minimum standard (3.000)
will result in the student being placed on academic probation for the following semester.
Students placed on probation who have not met the minimum standard by the end of the next
semester are subject to dismissal from the university.
Use of Computer Resources
The University expects that all students will adhere to the policies and procedures governing
the use of computer and electronic-based information resources. Copies of student user rights
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and obligations are available in the institutional handbook on the CGU web page
(www.cgu.edu/handbook). Users are responsible for being familiar with these conditions.
Completion of Degree Requirements
All students must be registered during the semester in which they intend for their degree to be
granted. The student must submit the Intent to Receive a Degree form and Degree
Completion Survey (www.cgu.edu/registrar) to the Office of Admission and Records by the
deadline stated in the academic calendar. Additionally, the student must meet all deadlines in
order for the degree to be considered completed and be granted. The Intent form is valid only
for the semester in which it was originally filed. In the event that a student does not meet the
deadlines within the semester he or she anticipated receiving a degree, the original Intent form
that was filed is no longer valid. The student must submit a new Intent to Receive a Degree
form for the next intended semester in which all degree requirements will be completed. Note:
if all academic and institutional degree requirements, including the removal of Incompletes, are
finished prior to the first day of classes for that next semester, the student need not register for
that next semester even though the degree will be granted during that term.
Exceptions
A student requesting an exception to a degree requirement must submit an Academic Petition
Form (available at www.cgu.edu/registrar) and supporting documents that must have the
endorsement of the student’s faculty advisor and dean of the school. Upon academic approval,
the student must then submit the form(s) to the vice president for student services and dean of
students for administrative approval and processing well in advance of the deadline for the
requirement.
Student Grievances
A grievance is defined as “a statement by a student that he/she has been wronged by either a
failure to follow, or a breach, by Claremont Graduate University of its established policies and
practices, which includes, but is not limited to: discrimination on the basis of race, color, creed,
place of national origin, gender, sexual orientation, age, or disability.”A “student” is anyone
who was properly enrolled in Claremont Graduate University at the time the perceived wrong
occurred. Complaints regarding faculty judgment of academic performance, which do not allege
discrimination on any basis listed above, are not subject to a grievance procedure. A formal
complaint must be filed by the student within six months of the occurrence of the event
deemed to be a grievance. A “complaint” is a formal statement of his/her grievance that a
student files with the dean of students. Inquiries regarding policy and procedures of the
Graduate University, policy and procedures relating to The Claremont Colleges, and filing are to
be directed to:
Vice President for Student Services and Dean of Students
Harper East, (909) 621-8965
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STUDENT RIGHTS AND RESPONSIBILITIES
Individuals who become students at Claremont Graduate University (CGU) are
guaranteed specific rights and, in turn, expected to adhere to certain responsibilities in their
relationship to the University.
Policies and procedures are published in the CGU website, in the CGU Bulletin, and in individual
department publications. It is important to remember that the rights and responsibilities that
arise therefrom are determined and intended not only to ensure institutional efficiency, but
also to comply with federal, state, accreditation, and other regulations. All new and continuing
students are expected to be cognizant of and abide by the interrelated rights and
responsibilities summarized below.
Privacy
The privacy of a student's education records are regulated by the federal Family Educational
Rights and Privacy Act (FERPA). Disclosure of these rights is available on the Student Privacy
(FERPA) page of this website.
Accuracy of Records
The accuracy of student records is a responsibility of both the institution and its
students. Unless otherwise disputed before the end of the semester, all records are
considered complete, accurate, and permanent.
CGU policies and procedures are provided in the CGU Bulletin, the institution's website, and in
various web and paper publications regarding CGU's academic programs and student
services. Because policies and procedures are subject to change at any time, it is important
that students be receptive to all official communications and announcements from CGU.
Student responsibilities in regard to the accuracy of student records entail the following
requirements.

CGU E-Mail: Communications from CGU. Official University communications are
distributed via the student's cgu.edu e-mail address. Therefore, students should check
cgu.edu e-mail regularly. If you use another e-mail service provider, check your cgu.edu
mail regularly for important administrative notices. Non-receipt of CGU e-mail due to
full mailboxes is not an excuse for ignorance of CGU policy communications. Note that a
number of student processes are methodically being converted to provide automatic
notification when transactions have been completed.

CGU E-Mail: Communications with CGU. All communications with the University
regarding student services should also be conducted via the cgu.edu e-mail to ensure
authentication of your identity, your right to information, and your ability to authorize
student transactions. E-mail received from non-CGU service providers may not be
accepted.
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
Student Portal. The CGU student portal provides access to extensive student
information maintained by the University. Students receive unique logons and
passwords to protect the privacy of their individual information. Students should verify
this data regularly, especially during the registration and grading periods, to ensure that
student records are complete and accurate. Concerns should be reported immediately
to the academic program coordinator. At the end of the semester, student information
is considered complete, accurate, and permanent.

CGU Bulletin. The CGU Bulletin is the primary reference point for all policies and
procedures for the University. For academic requirements, students are held to the
department specifications published in the academic year of the student's admission to
a program.

Registrar Website. In addition to various University communications, CGU policy and
procedural changes are reflected on the registrar's website. Students should consult the
website regularly to verify upcoming deadlines and information spotlighted in the
What's New? (For Students) page.
Timeliness
Deadlines exist not only to ensure the efficiency of University operations, but to comply with
the various federal, state, and accreditation regulations that oversee government reporting, the
distribution of financial aid, eligibility for federal funding, the integrity of CGU's academic
programs, and other educational concerns. Student responsibilities include the following.

Consult the Academic Calendar for relevant and important deadlines. Because some
processes require extensive time for completion, be sure to begin
fulfilling expectations early.

The Student Accounts website provides information about tuition and fees, as well as
announces deadlines for enrollment transactions and defines the percentage of refunds.

Transactions that affect student records are only accepted within the semester to which
the transaction applies. Forms, including processing instructions, for specific student
transactions are available from links on the registrar's website.
Integrity
To ensure accuracy, appropriate documentation, and student privacy, all official
communications should be affected in writing, preferably through the cgu.edu e-mail
platform. The cgu.edu e-mail requires a two-factor authentication process that adequately
guarantees the identification of the communicating parties. Communications that are not
performed on the cgu.edu e-mail platform should be transacted in writing via US
Mail. Transactions involving changes to student records or requesting the release of
information from student records cannot be completed by phone.
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CGU reserves the right to require identification for all transactions, including those requested
in person. A CGU ID Card, driver's license, passport, or other method of official governmentissued identification may be required.
Communication
For almost all transactions, students should consult with their academic program coordinators
for policy and procedure. Some transactions are guided by the academic department. Other
transactions are governed by CGU policy and procedures to ensure compliance
with government and accreditation rules and regulations. For these transactions, program
coordinators will initiate the transaction, although official completion of requests is done
through centralized student services. Former students and members of the general public
should direct their inquiries to the Registrar's Office, either by e-mail to
student.records@cgu.edu or by calling (909) 621-8285.
Questions/Other Resources
A list of Campus Resources is provided at the web page entitled Current Students. Questions
regarding the information on this page may be addressed to the Registrar's Office at either
student.records@cgu.edu or (909) 621-8285.
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