BAEP 491: Introduction to Social Entrepreneurship Syllabus – Fall 2013 Day/Time: Monday and Wednesday – 10:00-11:50 a.m. Room: MHP B7B Professor: Adlai Wertman Office: DCC 115 Office Phone: 213-740-9910 Office Hours: Wednesday and Thursday – 2:00-3:30 p.m. Email: awertman@marshall.usc.edu Course Assistants: Jessica Levine – jessicbl@marshall.usc.edu Course Description As traditional resources to address critical social, environmental and health-related issues come under increasing pressure, the world is turning toward ‘business models’ as the solution. Social entrepreneurs and social ‘intrepreneurs’ are creating new models of non-profit and for-profit entities that address issues including poverty, joblessness, poor health and a sustainable environment. Some of these entities exist within an existing non-profit (“social enterprises”) while others are stand-alone entities (“social businesses”). There are also models where existing corporations are looking to leverage their internal resources to address these challenges (‘corporate social responsibility’). The one thing that all of these entities have in common is the desire to utilize a business model which balances multiple missions – revenues (or in some cases profit) and the achievement of a social mission. This class will offer a survey of the various models - from micro-finance to job development to corporate philanthropy. We will specifically focus on how these entities exist as businesses and will carefully analyze the challenges that are specific to this growing sector. We will also explore more deeply the issues involved with measurement and capital formation. The course will be a combination of lecture and case studies in order to bring real-life examples into the classroom. Guest speakers will share their own experiences and challenges. Expect a lively and engaging conversation as we learn the true challenges and potential solutions to critical global needs. Learning Objectives By the end of the course, students will be able to: 1. define social entrepreneur/enterprise and state how a social enterprise differs from pure profitdriven-only models; 2. evaluate the challenges of including multiple missions into a business model; 3. perform business analysis on social enterprise models; 4. cite specific examples of how social entrepreneurs apply technology, design, and finance to develop long-term sustainable changes in developing markets; and 5. measure the success of non-financial goals. BAEP 491, Fall 2013 – Page 1 of 11 Course Structure The course will generally follow these themes: Module 1: Introduction to Social Entrepreneurship In this first week, we will take time at the outset to introduce ourselves as we enter this multi-disciplinary journey. Each student will have some time to set his/her own context for our classmates – who you are and what got you to this particular class. We will also begin to create our own definitions of social entrepreneurship – allowing us a common language as we move forward in the semester. Module 2: Introduction to Social Enterprise This module focuses on existing non-profits that create embedded revenue producing programs. In an effort to achieve a social mission, these non-profits are also looking for financially sustainable solutions. We will look at the theory behind this model as well as specific cases. Practitioners who will share their personal and organizational challenges as they manage multiple missions will also join us. We will also look at charter schools as an example of how business models are being used locally to improve educational outcomes. Module 3 – Approaching the Bottom of the Pyramid In this portion of the course, we will look at how design, ‘design thinking’, technology and new business paradigms are focusing on the needs of the poorest four billion people in the world. These “Bottom of the Pyramid” strategies are looking to offer value to the world’s poorest in methods that promote health and sustainable self-reliance. This module also looks at ways that basic banking and finance models are used to create change for poor and developing communities. Access to capital, savings accounts, insurance and other financial tools have become critical factors for building and sustaining the economy of any community. Alternatively, lack of access to these tools prohibits people from becoming financially self-reliant and productive. And ultimately, raising the financial footing of poor communities improves health and education – more foundational requirements for raising standards of living. We will explore – from a business perspective – how micro-finance works and what are the particular challenges to managing banking institutions with social missions. This module will include lecture, guest speakers and an in-class exercise. Module 4 – Stakeholder Analysis and Measurement Social enterprises differ greatly from purely for-profit entities in many ways. One of the most significant ways they differ is in the number and diversity of stakeholders. Accomplishing a social mission involves engaging a great number of business, community and government groups in order to succeed. Once identified, each will have specific goals. Thus it becomes critical to understand how the organization will define and measure its own success. This module will look at how to identify stakeholders and look at various tools for measurement. Module 5 –Double/Triple Bottom Line Businesses and Corporate Social Responsibility (CSR) This module deals looks at new models for having social impact in a traditional for-profit setting. While these organizations are looking to maximize return on investment for their owners/investors, they are also BAEP 491, Fall 2013 – Page 2 of 11 looking for a creative way to leverage their resources to address challenges. We will look at a new breed of ‘high purpose companies’ or double/triple bottom line organizations. The class will also look at examples of how companies are integrating corporate social responsibility and cause-related marketing into their own business paradigms. We will use readings, lectures and guest speakers to give examples of how companies make change within a for-profit institution. Module 6 – The Challenges of Capital Formation and Measurement Having explored various non-profit and for-profit models, we will now turn to the important issue of how to fund these entities. We will focus on two basic questions – who gives and why? Specifically, we will look at how non-profit fundraising works as well as what motivates philanthropists. We will also explore how ‘social investors’ in the private and hybrid arenas are addressing the needs of this sector while still achieving some sort of ‘returns on investment’. This module will also include a combination of lecture, exercises and speakers – including a successful philanthropist and a social investment expert. Module 7 – What’s Next? We will end the semester with a discussion of the newest trends in social entrepreneurship and work together to predict where you all may engage in changing the world now, after USC and throughout your career. Your Responsibilities Your responsibilities to this course are very simple. Treat faculty, staff and guest speakers like you would your best customer and you will be treated in the same manner. The program believes in and follows a customer-centered philosophy. Your input and participation are important and appreciated. Class meetings start promptly. Please arrange your schedule to allow you to be on time for every class and to stay for the entire class. You will need to come to class prepared, in many ways this will be an educational experience for all of us. We will teach ourselves as well as being taught by others. Many of our endeavors will be in finding, sharing and developing resources. While we want you to take the content of the class meetings seriously and learn all that you can, we hope that you’ll maintain a sense of humor in the face of ambiguity, uncertainty and changes in the schedule, usually due to guest speakers. We all believe that we learn more and accomplish more when we’re having fun doing it, so please bring your sense of humor to class. Guest Entrepreneurs and Other Speakers We will have guest speakers this year who are senior professionals in the field of social entrepreneurship. Each brings a particular expertise that you will learn from. The guest speakers are one of the most valuable aspects of the course and should not be missed. Arriving late or leaving early on a speaker date is not acceptable. Class Participation I encourage as much discussion as possible throughout the course. You all have a great deal to add to this dynamic field. In addition to answering questions, you are highly encouraged to ask good questions. In either case, your comments should show that you prepared for the class (i.e. you have done the reading) and have been listening. BAEP 491, Fall 2013 – Page 3 of 11 I highly value lively debate. Feel free to disagree with me and/or your classmates. There are no right answers, but you need to back up your argument thoughtfully. Finally, you are also encouraged to ask good thoughtful questions of our speakers. They understand that you will ask hard questions and they are looking forward to the discussion. In all cases, we must be respectful. This includes keeping your comments/questions short and to the point. It also means being kind to each other and respecting all opinions, backgrounds and viewpoints. I understand that not everyone feels comfortable speaking in class. I encourage you to come to office hours and discuss your thoughts on class readings and discussions. Blackboard and Email Blackboard and email is the most effective way to communicate outside class. Please check regularly for messages and additional course materials. Required Materials All required readings are posted on Blackboard. Course Notes Lecture slides will be posted on Blackboard after they are shown in class. It may take up to a week for slides to be posted. Regardless, it is important to take notes during class on the material presented. BAEP 491: Fall 2013 CLASS SCHEDULE Date Topic M 8/26 Prior Reading Welcome to Class/Introductions The Meaning of Social Entrepreneurship - Dees What is Social Entrepreneurship? W 8/28 M 9/2 Toward a better understanding of social entrepreneurship: Some important distinctions – Boschee & McClurg LABOR DAY Embedded Social Enterprises Enterprising Non-Profits Social Enterprise Merging The Profit Motive and Moral Imperatives W 9/4 M 9/9 W 9/11 M 9/16 W 9/18 Social Enterprise Speaker – Mark Loranger, CEO, Chrysalis Introduction to Charter Schools Charter Schools Speaker – Ari Engelberg, CEO, Brightstar Schools Review Website www.changelives.org “LA Charter Schools Flex Their Intellectual Muscle” – LA Times Review Website www.brightstarschools.org BAEP 491, Fall 2013 – Page 4 of 11 The Microfinance Revolution: An Overview Microloan Sharks Article M 9/23 Microfinance Microfinance Speaker: Ami Gosalia http://www.inventure.org/ W 9/25 The Fortune at the Bottom of the Pyramid Introduction to Bottom of the Pyramid The Ethical Rationale for Business for the Poor Design Thinking for Social Innovation M 9/30 Design for Change Review Website www.designmattersatartcenter.org Design Thinking Exercise No readings W 10/2 M 10/7 W 10/9 Midterm M 10/14 Student Panel Review Website Measuring W 10/16 M 10/21 Stakeholder Analysis Marketing for Social Change Speaker: Larry Kopald, Kopald Stranger Measuring and/or Estimating Social Value Creation Bring in a mission statement None www.kopaldstranger.com W 10/23 Friedman Article Social Business and CSR Creating Shared Value M 10/28 W 10/30 Social Business Speaker: Paul Polizzotto Introduction to Corporate Social Responsibility Speaker: Jessica Aronoff, Vice President, Philanthropy, Roll Global, LLC M 11/4 W 11/6 Plumpy Nut Exercise M 11/11 Social Investing Speaker: Fran Seegull http://ecomedia.cbs.com Review Website www.roll.com SOCIAL ENTERPRISE PAPER DUE Investing for Social & Environmental Impact BAEP 491, Fall 2013 – Page 5 of 11 W 11/13 M 11/18 W 11/20 M 11/25 W 11/27 M 12/2 W 12/4 M 12/? Non-Profit Fundraising Why Give Speaker: TBD Wrap Up/What’s Next? Presentations Thanksgiving Presentations/Evals Presentations Final Paper Due Review Website www.impactassets.org Non-Profit Research Collaborative Survey TBD Assignments: Midterm Exam / 200 points October 9 The midterm will test your comprehension of the classroom learning and readings through October 2nd. You will be asked to define the terms we have learned to date. The exam will also require that you be able to define and identify the models we will have studied. It will also test your ability to analyze and explain particular challenges that a specific organization/BoP strategy/program might expect to experience. You must complete the midterm exam on October 9 to receive credit. Social Enterprise Research Assignment / 200 points Due: November 4 This assignment requires first selecting one of the models discussed in the first half of the semester: social enterprise (i.e. a for-profit social enterprise or a revenue producing entity within a nonprofit – an organization totally reliant on charitable donations will not work), bottom of the pyramid product, microfinance, etc. Find a real-world example of that model. You are encouraged to find an organization/BoP strategy/program that interests you and/or you find particularly innovative or effective. The paper, which should be no longer than five pages (11 point type, 1” margins, one and a half line spacing) and will be randomly run through ‘turn-it-in’, so do solely not cut and paste from the organization’s website. All papers should include the six points below. Note that each item is assigned a weight. Keep that weight in mind as you decide how to devote space to the each item. Number each section in your paper with the question you are answering. Please do not expect me to go searching in your paper for responses to each of the items below. 1. (25 pts.) Describe the social/environmental/health challenge that the organization/program is designed to affect. Offer some statistics, if possible. 2. (50 pts.) Describe the organization/strategy/program. Be sure to describe how the organization/BoP strategy/program impacts the problem you identified in section 1. BAEP 491, Fall 2013 – Page 6 of 11 3. (50 pts.) Describe in as much detail as possible how the organization produces earned income (remember that the organization cannot rely solely on charitable donations). Describe two potential tradeoffs that you can predict between the achievement of the organization’s mission and the need to produce earned income. 4. (30 pts.) What is this organization’s competitive landscape? How does it compare to other organizations/programs working to solve this problem? 5. (15 pts.) Is the organization/BoP strategy/program’s mission statement reflective of the work they are doing? Please include the mission statement and offer what changes, if any, you would make to the mission statement to make it more effective. 6. (30 pts.) Based on what you have learned in class, what suggestions would you offer to the CEO of this organization? Class Group Presentation and Individual Video - 200 each/400 Total points As assigned: 11/25, 12/2, 12/4 Each group of five to six will be assigned a THEME. These THEMES are based on character traits, or other factors, that may influence the development, design or success of a social entrepreneur and his/her enterprise. Each team will then use our class Google Doc to sign up for a presentation date. The THEMES are: - Creativity of entrepreneur (character trait) Tenacity/Stubbornness of entrepreneur (character trait) Empathy of entrepreneur (character trait) Type of Education (e.g. location, major, graduate degree) of entrepreneur (influencing factor) Prior Experience of entrepreneur (influencing factor) Outsider/Otherness of entrepreneur (influencing factor) Life Changing Event experienced by entrepreneur (influencing factor) Upbringing/Family life of entrepreneur (influencing factor) From the beginning of the course, you and your team should use this THEME as one of the lenses through which you view each example we learn about in our readings or in class. This assignment has two deliverables: 1. Group Class Presentation A. Your group presentation should consist of three parts: 1. Teach the class about your THEME. Include, if appropriate, a researched definition of your assigned THEME. How does your team interpret this THEME (e.g what does ‘tenacity’ mean to you)? Theoretically, how might the THEME influence an entrepreneur’s methodology, success/failure, or organizational issue/design? In general, is this THEME a good or bad factor for a social entrepreneur? Does the importance of this THEME change if it is a social entrepreneur versus a for-profit-only entrepreneur? BAEP 491, Fall 2013 – Page 7 of 11 2. Pick two examples of social entrepreneurs or enterprises that we learned or read about for class in which you believe that your THEME was a major factor in the creation, design, success or failure of the enterprise. Explain why you chose this person/organization as an example and how the THEME came into play. 3. Pick three examples of social entrepreneurs or enterprises that we DID NOT learn or read about for class where you believe that your THEME was a major factor in the creation, design, success or failure of the enterprise. Explain why you chose this person/organization as an example and how the THEME came into play. B. You will have 30 minutes to present. 1. Your presentation may not exceed 30 minutes. If you exceed 30 minutes, you will be cut off and you will not receive any points for any of the three parts of the presentation that were not included in the 30 minutes. 2. You team is highly encouraged to meet with the course TA to discuss your presentation and plan your teaching strategy. 3. Each group member will receive the same grade for the presentation. The presentation is worth a total of 200 points (see above for details required for each section below): 50 points 40 points 60 points 50 points “Definition,” etc. of THEME Two examples from class (see above) Three new examples from outside class (see above) Your presentation was thoughtful, professional, and showed evidence of being planned in advanced and well-rehearsed. There was creativity in the slides and presentation. 2. Individual Video Produce and post a two-minute video that explores your experience of the group assignment and your group’s THEME. The format of the video is up to you: it could be in the style of a video blog, a music video, a “confessional,” a mini-documentary, an advertisement, anything. Be creative and teach us something! As you plan your video it may be helpful for you to reflect on the following prompts: Did the THEME resonate with you? Does the THEME play a role in the life of an entrepreneur or organization you admire? In the final assessment, did you find the THEME relevant to social entrepreneurship? If not, what THEME would you suggest, instead? How does the THEME play a role in your life? Did the THEME inspire, motivate, or influence your next steps at the conclusion of this course? Did you and your group agree? If not, how did you differ? How does the THEME influence the world around you (people and organizations)? Be creative, teach us something! BAEP 491, Fall 2013 – Page 8 of 11 Your individual video is worth a total of 200 points: 100 points 100 points Does the video clearly illustrate the THEME and its influence on people, organizations or the world? Did we learn something new about the THEME and/or its impact? Is your video creative? Does is strive to teach us something. Importantly, does it show that you put both thought and work into the video? Professional Development Paper / 200 points Due Date: (No later than the scheduled final exam date) For this assignment, you will attend an event in Los Angeles related to the field of social entrepreneurship. After attending the event, you will write a paper (3-4 pages) reflecting on your experience. The paper should include the following sections: 1. (25 points) A clear description of the event you attended. This includes the name and date of the event, who organized it, who spoke, and the topics covered. 2. (80 points) Describe four things you learned from this event. (Bullet points are fine.) 3. (60 points) Frame this event within a larger context of social entrepreneurship. What topics covered in class did the speaker address? How does this event contribute to/fit in with social entrepreneurship in LA? 4. (35 points) How the event affected your development as a student in this class and at USC. Also, connect the experience you had at this event with your personal and professional goals. Attending an event like this can also be a networking opportunity for you! Keep an open mind and introduce yourself to people. For extra credit (10 points), take a picture of yourself at the event and email it to us. *Note: I will provide a list of potential events to give you suggestions. If you would like to attend an event that you think is relevant that is not on our list, you must clear it with me first. Grade Breakdown Your final grade is based on an evaluation of the following activities: Midterm Social Enterprise Research Assignment Group Presentation Individual Video Professional Development Total 20% 20% 20% 20% 20% 100% 200 points 200 200 200 200 1000 PLEASE NOTE THAT YOUR FINAL LETTER GRADE MAY NOT DIRECTLY CORRELATE TO THE PERCENTAGES ABOVE (e.g. A 90 MIGHT NOT NECESSARILY BE AN ‘A’ FOR THE COURSE). ALTHOUGH THERE IS NO SET CURVE, IF ALL GRADES SKEW HIGHER BAEP 491, Fall 2013 – Page 9 of 11 OR LOWER (e.g. FEW IF ANY STUDENTS SCORE ABOVE 90%), I WILL ADJUST ALL FINAL LETTER GRADES ACCORDINGLY. MARSHALL GUIDELINES Add/Drop Process The USC Add/Drop Period goes from 8/26/13 to 9/13/13. Friday, September 13, 2013 is the last day to drop this class without a mark of “W”. The last day to withdraw from this class with mark of "W" is Friday, November 15, 2013. Retention of Graded Coursework Final exams and all other graded work which affected the course grade will be retained for one year after the end of the course if the graded work has not been returned to the student (i.e., if I returned a graded paper to you, it is your responsibility to pick it up during class and file it, not mine). Technology Policy Laptop and Internet usage is not permitted during academic or professional sessions unless otherwise stated. Use of other personal communication devices, such as cell phones, is considered unprofessional and is not permitted during academic or professional sessions. ANY e-devices (cell phones, PDAs, iPhones, Blackberries, other texting devices, laptops, ipods) must be completely turned off during class time. Upon request, you must comply and put your device on the table in off mode and FACE DOWN. You might also be asked to deposit your devices in a designated area in the classroom. Videotaping faculty lectures is not permitted due to copyright infringement regulations. Audiotaping may be permitted if approved by the professor. Use of any recorded or distributed material is reserved exclusively for the USC students registered in this class. Statement for Students with Disabilities Any student requesting academic accommodations based on a disability is required to register with Disability Services and Programs (DSP) each semester. A letter of verification for approved accommodations can be obtained from DSP. Please be sure the letter is delivered to me (or to your TA) as early in the semester as possible. DSP is located in STU 301 and is open 8:30 a.m.–5:00 p.m., Monday through Friday. The phone number for DSP is (213) 740-0776. For more information visit www.usc.edu/disability Statement on Academic Integrity USC seeks to maintain an optimal learning environment. General principles of academic honesty include the concept of respect for the intellectual property of others, the expectation that individual work will be submitted unless otherwise allowed by an instructor, and the obligations both to protect one’s own academic work from misuse by others as well as to avoid using another’s work as one’s own. All students are expected to understand and abide by these principles. SCampus, the Student Guidebook, (www.usc.edu/scampus or http://scampus.usc.edu) contains the University Student Conduct Code (see University Governance, Section 11.00), while the recommended sanctions are located in Appendix A. Students will be referred to the Office of Student Judicial Affairs and Community Standards for further review, should there be any suspicion of academic dishonesty. The Review process can be found at: http://www.usc.edu/student-affairs/SJACS/. Failure to adhere to the academic conduct standards set forth by these guidelines and our programs will not be tolerated by the USC Marshall community and can lead to dismissal. BAEP 491, Fall 2013 – Page 10 of 11 Class Notes Policy Notes or recordings made by students based on a university class or lecture may only be made for purposes of individual or group study, or for other non-commercial purposes that reasonably arise from the student’s membership in the class or attendance at the university. This restriction also applies to any information distributed, disseminated or in any way displayed for use in relationship to the class, whether obtained in class, via email or otherwise on the Internet, or via any other medium. Actions in violation of this policy constitute a violation of the Student Conduct Code, and may subject an individual or entity to university discipline and/or legal proceedings. Lloyd Greif Center for Entrepreneurial Studies Confidentiality Policy Throughout The Entrepreneur Program's classes and events, students will be exposed to proprietary information from other students, guest lecturers, and faculty. It is the policy of The Entrepreneur Program that all such information be treated as confidential. By enrolling in and taking part in The Entrepreneur Program's classes and activities, students agree not to disclose this information to any third parties without specific written permission from students, guest lecturers or faculty, as applicable. Students further agree not to use any such proprietary information for their own personal commercial advantage or for the commercial advantage of any third party. In addition, students agree that any legal or consulting advice provided without direct fee and in an academic setting will not be relied upon without the enlisted opinion of an outside attorney or consultant without affiliation to The Program. Any breach of this policy may subject a student to academic integrity proceedings as described in the University of Southern California "University Governance Policies and Procedures" as outlined in SCampus and to any remedies that may be available at law. The Entrepreneur Program, the Marshall School of Business and the University of Southern California disclaim any responsibility for the protection of intellectual property of students, guest lecturers or faculty who are involved in The Entrepreneur Program classes or events. Receipt of this policy and registration in our classes is evidence that you understand this policy and will abide by it. Emergency Preparedness/Course Continuity In case of a declared emergency if travel to campus is not feasible, USC executive leadership will announce an electronic way for instructors to teach students in their residence halls or homes using a combination of Blackboard, teleconferencing, and other technologies. Please activate your course in Blackboard with access to the course syllabus. Whether or not you use Blackboard regularly, these preparations will be crucial in an emergency. USC's Blackboard learning management system and support information is available at blackboard.usc.edu BAEP 491, Fall 2013 – Page 11 of 11