University of Dublin Trinity College Information Systems Services Project Initiation Document (PID) Author(s) Date Version Version History Version Reason for Amendment Date ISS PO Document Approval Name Role Date Version Business Area & ISS Document Approval and Sign-Off Name Role Signature Date Version Page 2 of 20 Document1 Table of Contents 1 Document Control ................................................................................................... 5 1.1 Purpose of Document .................................................................................................. 5 1.2 Project Name and Identifier ......................................................................................... 5 1.3 Document Location ..................................................................................................... 5 1.4 Distribution................................................................................................................... 5 1.5 Audience ...................................................................................................................... 5 1.6 Definitions .................................................................................................................... 5 1.7 References ................................................................................................................... 6 2 Introduction ............................................................................................................. 7 2.1 Background .................................................................................................................. 7 3 Project Definition..................................................................................................... 8 3.1 Project Objectives........................................................................................................ 8 3.2 Scope of Project........................................................................................................... 8 3.2.1 In scope .................................................................................................................. 8 3.2.2 Out of Scope .......................................................................................................... 8 3.4 Constraints ................................................................................................................... 8 3.5 Dependencies .............................................................................................................. 8 3.6 Assumptions ................................................................................................................ 8 4 Project Costs ........................................................................................................... 9 4.1 Project Budget ............................................................................................................. 9 4.2 Payment Schedule ....................................................................................................... 9 5 Project Plan ........................................................................................................... 10 5.1 Project Approach ....................................................................................................... 10 5.2 Phases and Activities ................................................................................................ 10 5.3 Milestones and Deliverables ..................................................................................... 10 5.4 Implementation Plan .................................................................................................. 10 6 Project Organisation ............................................................................................. 11 7 Project Controls .................................................................................................... 12 7.1 Roles and Responsibilities ....................................................................................... 12 7.2 Project Team and Project Review Meetings ............................................................. 12 7.3 Reporting .................................................................................................................... 12 7.4 Change Management ................................................................................................. 12 7.4.1 Raising change requests .................................................................................... 12 7.4.2 Change Management Roles ................................................................................ 12 Page 3 of 20 Document1 7.4.3 Measuring change requests................................................................................ 12 7.5 Project Tolerances ..................................................................................................... 12 7.6 Project Issues ............................................................................................................ 13 7.7 Configuration Control Plan ....................................................................................... 13 8 Project Quality ....................................................................................................... 14 8.1 Acceptance Criteria ................................................................................................... 14 8.2 Quality Responsibilities ............................................................................................ 14 8.3 Quality Standards ...................................................................................................... 14 9 Risk Management .................................................................................................. 15 10 Communications Plan......................................................................................... 16 10.1 Communications Management Plan ....................................................................... 16 10.1.1 Stakeholders and their information requirements........................................... 16 10.1.2 Communication mechanisms to be used ......................................................... 16 10.1.3 Key elements of information to be distributed ................................................ 16 10.1.4 Roles and responsibilities of staff responsible for communication .............. 16 11 Benefits ................................................................................................................ 17 11.1 Benefits to be realised during the life of the project .......................................... 17 11.2 Benefits to be realised after the life of the project ............................................. 17 Appendices ............................................................................................................... 18 A Glossary of Terms ..................................................................................................... 18 B Detailed Cost Benefit Analysis ................................................................................. 18 C Relevant Technical Data ........................................................................................... 18 D Risk Log ..................................................................................................................... 19 E Issue Log ................................................................................................................... 20 Page 4 of 20 Document1 1 Document Control 1.1 Purpose of Document The purpose of this document is to adequately define the project and provide a basis for its management and assessment of its overall success. It must demonstrate that the project has a fundamentally sound basis before gaining project board commitment. 1.2 Project Name and Identifier State the project name as allocated by the IS Services Project Office. The unique project identifier code (Remedy Change Control Log – INC replaced with P) associated with this proposed tranche of work 1.3 Document Location The electronic master version of this document is located in ….. The business proposal document is located in …. 1.4 Distribution This document has been distributed to: Name Role Date Version 1.5 Audience State below this box who should read the document and also who should or must apply it. In particular, state who should approve its contents and who is expected to produce any known children documents, such as a Statement of Requirements. 1.6 Definitions Include below any major definitions which affect the understanding of the whole document. Where more than just a few definitions are needed for the document, a Glossary of Terms Appendix may be used and merely be referred to here. Page 5 of 20 Document1 1.7 References List any external references used in the document. Page 6 of 20 Document1 2 Introduction This template provides standard contents for the Introduction sections of documents. Not all subsections are mandatory and may be deleted, and additional sub-sections may be included. 2.1 Background This section will give a history of the Project from its inception. It will give details of why and how the idea for the project came about and the way it was developed. State whether the project is a standalone activity to fulfil a particular need or whether it is part of a larger programme. Page 7 of 20 Document1 3 Project Definition This section will cover the expected achievements, the extent of the Project and its boundaries. 3.1 Project Objectives This section should define the Objectives of the project (measurable where possible) - what is the eventual outcome intended to be? It is recommended that these are explained in business terms rather than technical terms. 3.2 Scope of Project 3.2.1 In scope A definition of the exact responsibility of the project. 3.2.2 Out of Scope A definition of what is specifically NOT the responsibility of this project. 3.3 Deliverables A complete list each of the main deliverables of the project. 3.4 Constraints What constraints have been placed on the project to include such areas as finance, time, space, methods to be used, legal requirements? 3.5 Dependencies Detail any dependencies on other pieces of work /projects or organisations that may impact this project. 3.6 Assumptions What assumptions have been made about this project? Page 8 of 20 Document1 4 Project Costs 4.1 Project Budget What is the budget for this project? 4.2 Payment Schedule Stage Date Value € Page 9 of 20 Document1 5 Project Plan 5.1 Project Approach The approach to the project will deal with the high level steps needed to achieve the desired results and the main mechanisms for execution of these steps. 5.2 Phases and Activities This section details the main phases of the project and the activities in each phase. 5.3 Milestones and Deliverables What will actually be delivered by this project or the intended outcomes from the project, as appropriate? 5.4 Implementation Plan The plan should include a project Gantt chart, and a resource plan in terms of the people involved. In addition there will be a narrative describing briefly, the main activities and stages involved in the delivery of the project. Page 10 of 20 Document1 6 Project Organisation The names and roles of those involved with the project to include as a minimum the Project Sponsor, the Project Manager and representatives of the Users. . Role Name Project Sponsor Steering Committee Membership Project Manager Project Team Members Business Area Senior Manager Business Area System Support Manager ISS System Expert Page 11 of 20 Document1 7 Project Controls This section covers how the project is going to be governed in terms of roles and responsibilities, reporting responsibilities, change management and issue management. 7.1 Roles and Responsibilities 7.2 Project Team and Project Review Meetings 7.3 Reporting A detailed description of the reporting requirements for the project in terms of reporting to the Project Board, Sponsor and Projects Office. 7.4 Change Management The method by which change management will operate. This should include how changes are requested, processed and rejected or approved if so how they will be implemented. 7.4.1 Raising change requests 7.4.2 Change Management Roles 7.4.3 Measuring change requests 7.5 Project Tolerances These tolerances should be stated for both the time and money aspects of a project. They should signal the amount of variance allowed from the actual project estimates before Project Board Intervention is required. It must be remembered that this is a measure to trigger intervention it should not be taken as an allowable overrun or overspend. Page 12 of 20 Document1 7.6 Project Issues This section should include how issues will be dealt with throughout the life of the project. An Issue Log should be kept to record information on each of the issues arising (see below) and a process for recording, owning, communicating and dealing with issues should be articulated here. The Issue Log should be maintained as a separate project document throughout the life of the project. A copy of the Issue Log to be maintained is included in Appendix E. 7.7 Configuration Control Plan The Configuration Control Plan should specify the procedures to be followed for the control of the Project Documentation. This should include the likely files to be set up and the mechanisms for keeping status documents updated, and for the filing of quality review results etc. Page 13 of 20 Document1 8 Project Quality This section will cover the approach to Quality Control and Assurance for the project. Detailed here will be the formal review dates, the expected approach and any key Quality Plan should include: 8.1 Acceptance Criteria A measurable definition of what must to be done for the deliverables to be acceptable to the customer. 8.2 Quality Responsibilities The roles and names of those responsible for Quality on the project. 8.3 Quality Standards Any applicable standards processes or procedures to which the project must comply. 8.4 Control and Audit Processes A description of the Quality reviews that will be carried out during the life of the project including who will be carrying out these reviews and at what stages this will occur. Page 14 of 20 Document1 9 Risk Management A risk is defined as an uncertain event or set of events that could have an effect on the project. These should be identified and placed in a Risk Log. The risk should be rated in terms of their probability and impact and proposals in place for managing the identified risks. The Risk Log should be maintained as a document separate from the PID. This section should outline how risks will be identified, recorded, rate and managed throughout the life of the project. A copy of the Risk Log is included in Appendix D. Page 15 of 20 Document1 10 Communications Plan 10.1 Communications Management Plan This section describes how communications will be managed on the project and how project stakeholders will be kept informed during the project. 10.1.1 Stakeholders and their information requirements 10.1.2 Communication mechanisms to be used 10.1.3 Key elements of information to be distributed 10.1.4 Roles and responsibilities of staff responsible for communication Page 16 of 20 Document1 11 Benefits In this section, list each of the main benefits to be realised from the project and for each give a brief description, benefit type (whether financial or non-financial), realisation timescale, owner and an explanation of both value of benefit and how this will be measured. 11.1 Benefits to be realised during the life of the project Use a new table for each benefit. Key Benefits to be realised from the Project Benefit 1 Benefit description: the benefits expected who will be impacted (positively or negatively) dependencies Benefit type F = Financial NF = non-financial Benefit measurement Indicate the expected value of the benefit and how it will be measured Timescale of realisation During or after the project (how long after) Owner & Reporting 11.2 Benefits to be realised after the life of the project Key Benefits to be realised from the Project Benefit 2 Benefit description: the benefits expected who will be impacted (positively or negatively) dependencies Benefit type F = Financial NF = non-financial Benefit measurement Indicate the expected value of the benefit and how it will be measured Timescale of realisation During or after the project (how long after) Owner & Reporting Page 17 of 20 Document1 Appendices A Glossary of Terms B Detailed Cost Benefit Analysis Optionally include a cost benefit analysis if the PID is the only document included in a submission for financial approval. C Relevant Technical Data Page 18 of 20 Document1 D Risk Log Risks # Risk Category Risk Description <Project or Programme> <insert full description of risk> Probability 1 – Low 2 - Med 3 - High Impact 1 – Low 2 - Med 3 - High Total PxI Risk Management / Mitigation Owner Timeline <what mitigation steps have been taken? Include date of any update in text> <all risks need owner> <timeline when risk is valid> Page 19 of 20 Document1 E Issue Log Issues # Issue Category Priority 1 – High 2 – Med 3 - Low Description Update Owner <Scope/Timeline/Resources/Technical> <P1- P3> <insert full description of issue here> <insert running update here, include date of update in text> <Who owns issue?> Due Date Page 20 of 20 Document1