Myers-JDC-Brookdale Institute Smokler Center for Health Policy Research PROGRAM PROPOSAL FOR 2013 June 2012 1 Smokler Center for Health Policy Research The main objective of the Smokler Center for Health Policy Research is to contribute to the reform and development of Israel's national health services by offering objective data and independent analysis to improve the organization, delivery, and financing of health services. The Center assists the government to plan, implement, and evaluate its efforts to reform the health system, and helps health care providers and insurers to advance their efforts to improve efficiency and effectiveness. By combining system-wide, macro-level research with a concern for the adequacy of health services to vulnerable populations, the Center meaningfully engages national health policy institutions to ensure that the voices of Israel's at-risk populations are heard among policymakers. 1. Contributing to the Planning and Monitoring of Reforms and Other National Programs: The National Quality Measures Program, the Mental Health Service Reform and the Reform in Dental Care for Children In 2013, the Center will continue to monitor the National Quality Measures Program, which gives special attention to the effects on the health plans of making quality data available to the public. Since the launching of the Program in 2000, there have been significant improvements in many of the health plans’ quality measures, at a time when comparable measures of quality in the United States have plateaued despite similar quality monitoring systems. The Center will also continue to monitor how the health plans and physicians use the quality data, building on a special study commissioned by the National Institute for Health Policy and Health Services Research in which the Smokler Center examined changes in organizational practices of the health plans to promote quality. The Israel experience is of great interest to other countries and several articles are being published in international journals, which share and compare this experience. Mental health reform. The government of Israel has recently decided to undertake a multi-phase reform to extend the coverage of national health insurance to include mental health care. The reform has multiple objectives, including promoting better integration between physical health care and mental health care, expanding the access to care among the mentally ill, and reducing the stigma associated with receiving care. The Center's current research program is creating a baseline for examining the effect of the reform and is assisting in efforts to improve the system of mental health services, regardless of the reform. Included in the list of projects below is a significant new project for the Mental Health Services Division at the Ministry of Health, a national survey examining the availability of mental health services for adults and for children. 2 Dental services. As part of our evaluation of the 2010 reform to include dental care for children in national health insurance and thus transfer responsibility to the health plans, the Center will conduct a national survey that will examine the improvement in access to dental care following the reform. (During the first stage, coverage is being provided for dental services for children from birth to age 8, including full exemption of payment for preventive services. It is planned to broaden coverage to include children up to age 14 by 2013.) 2. Issues in Health Care Manpower For a number of years, the Center has conducted studies of health care manpower, including studies of the reasons behind the rapid increase in physician employment from 1990–2000, and solutions to help medical specialties facing workforce shortages. In 2013, the Center will assist a new specialized human-resource planning unit at the Ministry of Health to examine different approaches to projections of the demand for manpower in the health professions. Mental health. The Center will continue to focus on how the planned reform in mental health care will impact practices and patterns of care provision by mental health professionals (psychologists, psychiatrists, and social workers), and will study the opinions of these professionals on the transfer of responsibility for mental health care to the health plans. Nursing. In 2013, the Center will continue to focus on the training and employment of nurses in Israel, through three studies. The first examines the changes in the role of nurses in the community. The second examines the demand for nurses among key employers. The third focuses on the professional boundaries between nurses and physicians using neonatology wards (for premature babies) as a case study. At the end of 2011, doctors and employers signed a new collective agreement that included significant incentives for doctors to live and work in the geographical periphery of the country and in those specialties in which there is a shortage in manpower. The Smokler Center, together with the Israeli Medical Association and the Ministry of Health, is gearing up to study the extent to which these incentives are having the desired effect. 3. Monitoring the Interface between Consumers and Health Care Providers The Smokler Center continues to be Israel’s major source of information on how consumers view their health care services, with the regular publication of the national survey monitoring the general population’s experience with health plan services, conducted since the introduction of the National Health Insurance Law in 1995. Plans are now underway for the next round of survey, which after a 2012 decision by the Center and the Ministry of Health, will be enlarged so as to 3 increase the representation of those who make more intensive use of health care services. We will also continue our analyses of waiting times, with the goal of defining a unified and clear methodology for examining this complex issue. This study will make it possible to review the situation nationwide and identify gaps in the availability of various services. In addition, the Center will undertake a national survey to examine the accessibility and availability of mental health services in the community. 4. Equality in Health Care for Disadvantaged and Other Special Populations The Center has been asked by the Ministry of Health to assist in national initiatives to reduce gaps in health status and health services. Among the issues we are looking at are: Wait times. The Institute is engaged in a study examining the differences between geographical areas when it comes to waiting times for various services in the community. Center-periphery differences. There is a large gap between the services offered in the center of the country and those in the periphery, among other things with regard to the gaps in the quantity and quality of medical personnel. The Institute is preparing to study the effect of the Ministry of Health’s recent financial incentives to the health plans to invest more in the periphery. Cultural sensitivity. Another important aspect of inequality is reflected in the gaps between national and ethnic groups and the extent to which health services are culturally sensitive. The Institute is conducting a study to examine the extent of cultural sensitivity in hospital services. This is particularly important in light of a new directive from the director general of the Ministry of Health, which for the first time has set national standards for these services. 5. Private Health Insurance The Center is a major source of information on private health insurance, including those offered by the health plans as supplemental insurance and those offered by the insurance companies as commercial insurance. The Center continues to monitor trends in the content of these private insurance packages and the characteristics of those who purchase these policies. The Center is participating in various cross-national comparisons of long-termcare financing, building on earlier studies of the factors that influence whether consumers purchase long-term care insurance and the extent to which private long-term care insurance can help finance the care for people with long-term care needs at home or in institutions., We will also continue to build on our recent reports on supplemental health insurance plans offered by the health plans and on the financial stability in the 4 market. These studies have led to the publication of additional reports, participation in public commissions, and the publication of updated interactive manuals on the private health insurance market. This has all been achieved through the cooperation of the Deputy Director General for Health Funds and Private Insurance at the Ministry of Health and the Commissioner of Insurance at the Ministry of Finance. 6. Children, Adolescents and Health Services Several studies focusing on the health of children and adolescents are now underway. In partnership with the Engelberg Center for Children and Youth, the Ministry of Social Affairs and Social Services, and JDC-Ashalim, we are evaluating a project aimed at promoting the health of children in out-of-home settings, with regard to nutrition, sport, dental care, and health management. Another study conducted with the Engelberg Center, and funded by the Jewish Federations of North America (JFNA), examines the school psychological service at normal times and in emergencies. This service is the first layer of public psychological services for children and it is important that the service be utilized optimally. This year, we are also beginning two studies examining accessibility, availability, and satisfaction with mental health services, which include – for the first time – questions to parents about the services provided to children and adolescents. One of these studies is being conducted in cooperation with Maccabi Healthcare Services, the other with the Ministry of Health. Finally, we will conduct a national survey of how families with children have experienced dental services in the wake of the 2010 reform that introduced dental care for children into the healthcare package of services. 7. International Activity The Center continues to serve as an important vehicle for cross-national learning on health care reforms. This activity includes ongoing responsibility for the Israel country reports to the European Observatory of Health Care Systems and serving as the Israeli partner in the International Network for Monitoring Health Reforms. In 2013 as in previous years, several Smokler Center researchers will lecture at international conferences. These lectures will revolve around topics such as health care manpower, the formula for capitation, national reform of the health care system, and cross-national exchange of experience. The Center's advisory committee, composed of leading figures in US health care and health services research, facilitates the exchange of ideas and experience between the US and Israeli health care systems. 5 List of Projects 1. Contributing to the Planning and Monitoring of Reforms and Other National Programs: The National Quality Measures Program, the Mental Health Service Reform and the Reform in Dental Care for Children Projects Ending in 2012 2114 Survey of Consumers of Mental Health Services in the Maccabi Health Plan Projects Continuing in 2013 Specific Studies on Mental Health 2511 National Survey of Mental Health Professionals (Psychologists, Psychiatrists and Social Workers 2612 How the Health Plans are Mobilizing to Provide Mental Health Care Services in an Era of Mental Health Reform 2618 An Evaluation of the Use of Psychiatric Liaison by Clalit Health Services in 40 of its Primary Care Clinics 2619 Psychological Services in Elementary Schools: Coping with Needs during Normal Times and During Emergencies (in Cooperation with the Engelberg Center for Children and Youth) 2620 Survey of Consumers of Mental Health Services in the Ministry of Health Proposed New Projects for 2012 2621 How the Health Plans and Professionals Use Quality Indicators to Make Quality Improvements – Phase ll 2. Issues in Health Care Manpower Projects Ending in 2012 2512 Issues Regarding the Dividing Lines Between Various Health Professions Projects Continuing in 2013 2516 Changes in the Role of Community Nurses 2520 The Demand for Nursing Manpower Proposed New Projects for 2013 2521 Attracting Young Doctors to Work in the Periphery 3. Monitoring the Interface between Consumers and Health Care Providers Projects Continuing in 2013 2201 The Consumer's Perspective on the Quality of Service and Performance of the Health Care System – a Multi-year Follow-up 2322 Measuring the Length of Waiting Lists in the Health System 2517 Out-of-pocket Payments to Hospitals 6 2519 The Experience of Consumers in the Dental Health Services for Children, Following the Reform Proposed New Projects for 2013 Fertility Treatments and the Patients' Experience 2522 Evaluation of a Pilot to Improve the Procedures of the National Insurance 2523 Institute's Medical Assessment Committees 4. Equality in Health Care for Disadvantaged and Other Special Populations Projects Continuing in 2013 2116 Assisting the Ministry of Health in Developing a National Program for Reducing Health Inequalities 2118 Cultural Adaptation of Services in General Hospitals Proposed New Projects for 2013 2120 Cultural Adaptation of Services in the Community 1424 Continuity of Care after Discharge from General Hospitals (in cooperation with the Center for Research on Aging) 5. Private Health Insurance Projects Ending in 2012 2119 The Reform in Long Term Care Insurance Projects Continuing in 2013 2701 The Development of the Private Insurance Market in Israel Proposed New Projects for 2013 2121 Database for Health Insurance 6. International Activity Projects Ending in 2012 2318 Dissemination of the Institute's Key Findings to the International Research Community 2609 Serving as the Israeli Partner in the International Network for Monitoring Health Policy Reforms sponsored by the Bertelsmann Stiftung Projects Continuing in 2013 2608 Israel Country Report on Health Care Systems in Transition, as part of a Series by the European Observatory of Health Care Systems 7 7. Health Promotion Projects Ending in 2012 2704 Evaluation of a Pilot Program of Health Promotion for Children Living in Residential Settings (in Cooperation with the Engelberg Center for Children and Youth) Proposed New Projects for 2013 2705 Evaluation of a Program for Healthy Living 2706 Health Promotion among People with Disabilities 8. Utilization of Resources, Cost Containment and Efficiency Projects Ending in 2012 2326 Exploratory Research in Preparation for Building an Optimal Model for Pharmaceutical Consultation Projects Continuing in 2013 The Impact of the New Laws Regulating the Relationships between 2327 Physicians and Pharmaceutical Companies 2328 Costs and Benefits of Services that Generate Private Health Expenditures Proposed New Projects for 2013 2329 Assessment of the Criteria for Distributing Funds among the Health Plans 8