Gender in the Global Information Economy: IT Consumers & Producers Prof. Eileen M. Trauth, PhD Faculty of Information Sciences and Technology (Informatik) Associate Dean The Pennsylvania State University etrauth@ist.psu.edu Spring 2008 Trauth - Univ. Klagenfurt 1 Course Introduction • • • • What subject do you study? What work will you do? Why do you take this course? One important question about gender and technik? Spring 2008 Trauth - Univ. Klagenfurt 2 Course Format • Lecture • Reading assignments • Questions – Email, after class, Samantha • Essay (gender & IT in some region / country) – Encyclopedia of Gender & Information Technology • Oral presentation about essay Spring 2008 Trauth - Univ. Klagenfurt 3 The Information Economy Information Society Information Economy Primary Secondary Information Information Sector Sector – Producers Consumers HW, SW, systems/services Content IT people Spring 2008 Trauth - Univ. Klagenfurt 4 4 Course Goals • Global information economy – – – – Telecommunications / Internet Outsourcing/offshoring Global work teams European Union • Human diversity in the global information economy – – – – – Culture Race/ethnicity Age Social class Gender Spring 2008 Trauth - Univ. Klagenfurt 5 Course Goals • Gender diversity in global information economy – – – – Culture Economy Infrastructure Policy • Critical examination of gender issues – for consumers of IT – for IT workforce • Recommendations to address issues Spring 2008 Trauth - Univ. Klagenfurt 6 Evolution of Information Society • 1950s: computer • 1960s: Marshal McLuhan, “medium is the message, “information” • 1970s: Daniel Bell, “post-industrial society”, “information economy” • 1980s: ICT, “end user computing” • 1990s: WWW, Internet, National Information Infrastructure • 2000s: globalization, e-society, e-inclusion Spring 2008 Trauth - Univ. Klagenfurt 7 Information Society in Austria Bundespressedienst Vienna, 2005 “… the rapid increase in use of information and communication technologies (ICT) for collecting, communicating, disseminating and exploiting information” “By 2015 about four fifths of all human work will consist of handling information…” Spring 2008 Trauth - Univ. Klagenfurt 8 Information Society in Austria: 7 Key Themes 1 – Preventing digital division (e-inclusion) 2 – Infrastructure 3 – Modern, service-oriented public administration 4 – More competitive SMEs through ICT 5 – ICT literacy 6 – Security of ICT applications 7 – High quality Austrian e-content Spring 2008 Trauth - Univ. Klagenfurt 9 Information Society in Austria: Gender & e-Inclusion “eEurope Action Plan 2005 focuses above all on users, male and female. At all levels and for all activities full social participation is paramount…” Spring 2008 Trauth - Univ. Klagenfurt 10 Information Society in Austria: Gender & e-Inclusion “Opportunities to participate may vary from person to person because of socioeconomic (income, ancestry, education) and sociocultural (gender) barriers.” Spring 2008 Trauth - Univ. Klagenfurt 11 Information Society in Austria: Gender & e-Inclusion “For various reasons women are under represented both in research and development and also in founding new companies concerned with the application of the new ICT technologies.” 63% of men and 50% of women over 14 years are online (2005) Spring 2008 Trauth - Univ. Klagenfurt 12 Information Society in Austria: Gender & e-Inclusion initiatives • EQUAL – EU initiative to fight discrimination and inequality in the labor market has specific programs to support women and ICT • Austrian regional initiatives – Women & ICT in Burgenland, ICT awareness – ABZ Vienna, ICT reentry – NOWA, Graz women’s network – IT4HER, Austrian Computer Society, careers in ICT Spring 2008 Trauth - Univ. Klagenfurt 13 Course Content Globalization & diversity concepts Socio-cultural influences on gender & ICT consumption Socio-cultural influences on gender & ICT production Application of socio-cultural understanding to gender & production/consumption of ICT in particular contexts Spring 2008 Trauth - Univ. Klagenfurt 14 Diversity in the IT Field •The meaning of diversity •The benefits of diversity •The reality of diversity • Diversity themes Spring 2008 Trauth - Univ. Klagenfurt 15 The Meaning of Diversity: Unlikeness, difference, variety •Demographic (race, age, gender) •Task-related knowledge/abilities •Values, beliefs & attitudes •Personality, cognitive & behavioral styles •Status in organization, society Spring 2008 Trauth - Univ. Klagenfurt 16 The Meaning of Diversity: Demographics •Primary Categories •More visible diversity: race, ethnicity, sex •Less visible diversity: age, disability, sexual orientation, religion •Secondary Categories •education, geographic location, income, marital status, military experience, parental status, work experience •Fixed (sex?) v. fluid dimensions (socio-economic class?) •Priority of identity characteristics (e.g. race v. gender) Spring 2008 Trauth - Univ. Klagenfurt 17 The Meaning of Diversity: Issues •Standing out as ‘different’ (Race/Ethnicity) •Women in ICT as an ‘alternative’ view (Gender) •Assumptions about a woman’s qualifications (Gender) •Work styles, language, communication styles (Cultures) •Religion’s influence on a culture’s values & norms -Heterosexism (Gender, sexual orientation) •What is ‘normal’ •Defensiveness about one’s diversity •How different are people who are ‘different’ in observable or knowable ways? •When & how should it matter? Spring 2008 Trauth - Univ. Klagenfurt 18 Benefits of Diversity: Economic Development & Innovation • Knowledge (services) economy • Technology (fuels knowledge economy) – Services vs. technology – continuous innovation vs. commodity • Talent (human capital development) - brainpower & creativity to fuel innovation Spring 2008 Trauth - Univ. Klagenfurt 19 Benefits of Diversity: Innovation • Tolerance (of human differences) – Richard Florida (“Creative Economy”) proposition: for attracting and retaining talent – Trauth proposition: • for stimulating creativity/innovation atmosphere • for accepting new ideas of new people • for lowering barriers to entry to field Spring 2008 Trauth - Univ. Klagenfurt 20 Benefits of Diversity: Innovation • Stimulating innovation – Creative thinking – Workers representative of consumer base • Competitive advantage – Broader lens => wider set of opinions/experiences => more creativity & better decision making Spring 2008 Trauth - Univ. Klagenfurt 21 Reality of Diversity: Globalization of IT • Outsourcing/offshoring • Global business – Doing business in different countries – How similar tasks differ from nation to nation – Efficiently adapting to cultural differences so as not to disrupt job – Better global understanding Spring 2008 Trauth - Univ. Klagenfurt 22 Reality of Diversity: Globalization of IT • Cross-cultural work – Language differences – Cultural differences in the global workplace: work ethics, work styles, customs – Work relationships – Working with people who are ‘different’ without offending them – “people need to learn how to act around each other” – Diversity and communication in small groups – Learning about other cultures – How to ‘fit in’ with different cultures – Communication with people who are different – or are they? – “Proper way to work with others from different cultures” – Diverse project teams Spring 2008 Trauth - Univ. Klagenfurt 23 Discrimination v. inclusion Discrimination Target v. agent Intentional v. unintentional Inclusion Welcoming climate Treatment of ‘other’ Active v. passive marginalization Spring 2008 Trauth - Univ. Klagenfurt 24 Tolerating, managing & celebrating diversity • Tolerating: ‘accepting’ people who are different from you; non discrimination • Managing: ensuring inclusion in the presence of diversity • Celebrating: seeing value and positive effects from human differences Spring 2008 Trauth - Univ. Klagenfurt 25 Managing Diversity • Government policy interventions – Affirmative action, equal opportunity & antidiscrimination – “fair” vs. “unfair” discrimination • Corporate policy interventions – Mentoring – Diversity training – Diversity committees • Monitoring progress – Numbers – Diversity climate studies Spring 2008 Trauth - Univ. Klagenfurt 26 Managing Diversity • Recourse – For targets of discrimination • Accountability – For ‘anti diversity’ behaviors – For achieving diversity goals • Global business – Not a choice – Degrees of experiential understanding Spring 2008 Trauth - Univ. Klagenfurt 27 Gender as Diversity A type of diversity => apply diversity concepts Where gender is similar to and different from other types of diversity All societies experience gender, do not necessarily experience other types of diversity (e.g. race in Ireland before 21st century. The most “fundamental” area of oppression? Spring 2008 Trauth - Univ. Klagenfurt 28 Gender, ICT Consumption & the IT Profession • Is ICT use gendered? – If no, what is the evidence of this? – If yes, what types of use are considered ‘masculine’ or ‘feminine’?” • Is the IT profession gendered? – If no, what is the evidence of this? – If yes, what is the evidence of this? Spring 2008 Trauth - Univ. Klagenfurt 29 Socio-cultural Factors Interacting with Gender in the Global Information Economy Society Culture Economy Society Gendered Participation in the Information Economy Infrastructure Public Policy Spring 2008 Influence Impact Trauth - Univ. Klagenfurt Culture Economy Infrastructure Public Policy 30 30 Examples of Socio-cultural Influences on Gender • Culture – Equality of women in the society – Attitude toward women working, working in technical fields • Economy – Size, importance of IT sector – Economic health of region – Unemployment rate & availability of jobs Spring 2008 Trauth - Univ. Klagenfurt 31 Examples of Socio-cultural Influences on Gender • Infrastructure – Access to ICT technology – Basic infrastructure (e.g. transportation, electricity) • Public policy – Laws protecting against gender discrimination – Laws restricting women – Maternity, child care policies Spring 2008 Trauth - Univ. Klagenfurt 32 Gender, Culture and ICT Consumption & Production • ICT consumption – National culture (Kenya) – Computing culture • ICT production – National and professional culture (US) – National and professional culture (Canada) – National and organizational culture (US, Israel) Spring 2008 Trauth - Univ. Klagenfurt 33 Gender, ICT Consumption & National Culture: Kenya • Rationale: – Information-intensive social services (health, education) – digital divide & ‘gender justice’ in developing countries “Neglecting to give women access…deprives them and their families of income, reduces the skill level of a nation’s human resource, limits national productivity … in the global market.” Spring 2008 Trauth - Univ. Klagenfurt 34 Gender, ICT Consumption & National Culture: Kenya • Women’s motivation: – to achieve labor force entrée – to compete in historically male domain – to become empowered • Economic • Gender equity Spring 2008 Trauth - Univ. Klagenfurt 35 Gender, ICT Consumption & National Culture: Kenya • Perceived barriers: – Focus of ICT educational programs – Organization’s inability to recognize their competencies (mix of business and technical) – Labor market • Gender discrimination in hiring practices • National ICT policies not supporting IT sector growth -> limiting placement levels Spring 2008 Trauth - Univ. Klagenfurt 36 Gender, ICT Consumption & National Culture: Kenya • Conclusion: – Gender inequality in information age tends to slow economic growth “No country can raise the standard of living and improve the well-being of its people without the participation of half its population…Women are important actors.. To hold them back is to hold back the potential for economic growth.” – Impact of women’s participation in formal workforce Spring 2008 Trauth - Univ. Klagenfurt 37 Gender, ICT Consumption & National Culture: Kenya • Conclusion: – Lifting families out of poverty through labor force participation, through investing earnings in the children – ‘development’ means more than economic development • Eradicating sources of oppression: gender and racial discrimination, social & economic deprivation, intolerance & repressive states – Education as an enabler & post-colonial effects Spring 2008 Trauth - Univ. Klagenfurt 38 Gender, ICT Consumption & Computing Culture • Motivation: – Sex difference in use of computing among US children (early 1980s) – Long term effects of gender digital divide – “Gender” arguments not supportable • Computing as ‘machinery’ – Procedural knowledge • Early computer programmers were women – Other forces at work? Spring 2008 Trauth - Univ. Klagenfurt 39 Gender, ICT Consumption & Computing Culture • Gendered culture: – Gendered types of games • Sports • Warfare • Aggressive gambling – Gendered depiction of software • Male images in marketing – Gender & educational computer use • Aggressive boys claiming the computing space • Boys’ exclusion of girls in clubs Spring 2008 Trauth - Univ. Klagenfurt 40 Gender, ICT Consumption & Computing Culture • Gendered culture: – Gendered spaces of use • Arcades as “pool halls” • What would non gendered (or equally gendered) uses, spaces & marketing look like? Spring 2008 Trauth - Univ. Klagenfurt 41 Gender, Culture and ICT & Production • National and professional culture (US) • National and professional culture (Canada) • National and organizational culture (US, Israel) • Cross-cultural study Spring 2008 Trauth - Univ. Klagenfurt 42 ICT Production and National & Professional Cultures (US) “Are Women an Underserved Community in the Information Technology Profession?” International Conference on Information Systems, 2006 Eileen M. Trauth, Ph.D. etrauth@ist.psu.edu Jeria L. Quesenberry, Ph.D. jquesenberry@cmu.edu Spring 2008 Trauth - Univ. Klagenfurt 43 Women: A (Coherent) Underserved Community? • Women not minorities in the population In 2004, women accounted for: – 59.2% of the population over 16 – 56% of the labor force (U.S. Bureau of Labor Statistics 2005) • Female participation increasing in some historically male-dominated professions – Legal: 9.5% female (1971) to 44.4% (1996) (Kam, 2005) Spring 2008 Trauth - Univ. Klagenfurt 44 Women are Underrepresented in the IT Profession • The representation of women in the IT profession is declining 100% 75% 59% 65% (ITAA, 2005, 2003) • Women are less likely to return to the IT profession after the dot.com bust (ITAA, 2005) 50% 25% 41% 35% 32% 0% Year 1996 2002 Source (ITAA, 2005; 2003) Spring 2008 68% Trauth - Univ. Klagenfurt 2004 Men Women 45 Theorizing Gender: Individual Differences Theory of Gender and IT Do women vary with respect to the (individual & societal) factors that help to explain the under representation of women in the IT profession and, if so, how? Spring 2008 Trauth - Univ. Klagenfurt 46 Research Program • Qualitative investigation of life histories of women IT professionals (200 interviews) – Ireland (1989-90; 2003-2006) • Fulbright (Dublin City University) • Science Foundation Ireland (Univ. Limerick) – Australia & New Zealand (2000) • Australian Research Council (Griffith U.) – US (2002-2006) • NSF: A Field Study of Individual Differences in the Social Shaping of Gender and IT Spring 2008 Trauth - Univ. Klagenfurt 47 Data Collection and Analysis • Face-to-face / open ended interviews • Themes: – Participant demographics / background – Significant socio-cultural, institutional and interpersonal influences – Broader comments on gender and IT Open coding transcripts / N6 Spring 2008 Trauth - Univ. Klagenfurt 48 This Paper • Interviews with 92 US women – Massachusetts (32) – North Carolina (30) – Central Pennsylvania (30) • Participants represent range of ages, ethnic / racial identities, marital statuses, educational backgrounds and job titles Spring 2008 Trauth - Univ. Klagenfurt 49 This Paper 1. Some prevalent societal gender discourses encountered by American women throughout their personal and professional development 2. Themes showing the variety of women’s responses to these discourses 3. Different identity characteristics (individual identity, individual influences) of women that help to explain the variation in experience of and response to the discourses Spring 2008 Trauth - Univ. Klagenfurt 50 Gender Discourses Explored 1. Domestic responsibilities 2. Female Career opportunities 3. IT as a masculine profession For each discourse a variety of responses were identified, as were societal influences on the women that shed light on this variation Spring 2008 Trauth - Univ. Klagenfurt 51 Gender Discourse: Domestic Responsibilities Women should sacrifice their careers for domestic responsibilities – discourse varies by identity characteristics: sexual orientation, marital status, parenthood status Typically, [the societal message is that the family obligations take precedence over the professional obligation. … I think typically [the societal view] is that when the woman has a child she should stay home and take care of them. The male would be the financial supporter. [Francie] Spring 2008 Trauth - Univ. Klagenfurt 52 Domestic Responsibilities: Response Themes 1. Independence and equality By the time I reached high school, I was very independent. I really did not see a need for a man to take care of me. I thought my parents were very silly in trying to push me into marriage. [Samantha] 2. Childrearing • Motivation • Support structures • Domestic arrangements [My husband, who works in IT] understands the pressures and the demands. We work more closely dealing with situations [about childcare]. Dealing with a child being sick, he takes half a day off, I take half a day off. We work around our schedules. We understand the demands of work. [Jada] Spring 2008 Trauth - Univ. Klagenfurt 53 Gender Discourse: Female Career Opportunity Gendered constraints on careers – discourse varies by identity characteristics: age, race and socio-economic status I had a 4.0 [grade point average] coming out of high school, but I was not directed toward one of the mainstream universities. I think there are a lot of factors affecting that, race being one of them. [Joanne] My parents both always told me “you can be anything you want as long as you work hard and you are smart.” [Teri] Spring 2008 Trauth - Univ. Klagenfurt 54 Female Career Opportunity: Response Theme Influences in overcoming gendered IT profession career choice • • • • • Parents Male role models Value of education Technology exposure Socio-economic class I think [my mother’s] attitude was that an education is the way out for you. You need to be able to support yourself. In order to do that, you need a good solid education. I think she wanted me not to be in the position that she was in. I think I knew from a very young age that one way or another I was going to college. It was not negotiable it was just known. [Wendy] Spring 2008 Trauth - Univ. Klagenfurt 55 Gender Discourse: IT as a Masculine Profession Suitability of women for the IT profession discourse varies by identity characteristics: race, local culture It is hard [to fix the perception of IT work because] girls are hearing all kinds of crappy things all the time. [We need someone] who can make us see that IT is not this horrifying ocean of geekdom. It is not that bad. There are lots of really cool women in IT. It is not all freaks. That is the biggest concern of high school girls. Put yourself [in their shoes], what were you like in high school when you were sixteen? … It is not cute to be associated with geeks. [In my high school] the only people who were into computers were those creepy guys. There were like two or three creepy, unwashed, acne-filled [guys]. Nobody wanted to have anything to do with them. [Debbie]. Spring 2008 Trauth - Univ. Klagenfurt 56 IT as a Masculine Profession: Response Themes 1. IT profession fit • “Tomboy” versus “girlie girl” My brother was two years older [and] we were very close and hung out a lot. … We were pals. He would have a lot of his friends over to the house, and I became pals with them. … The brother’s influence probably is one thing that made me very comfortable with having guys as friends. [Yvonne] • Competitiveness I guess because it seemed worth doing. If everything else was easy then this was something that I had to learn, I had to conquer. [Wendy] • Minority “two-fold” – Characterization by a women who is also a member of a historically underrepresented group (e.g. race) Spring 2008 Trauth - Univ. Klagenfurt 57 IT as a Masculine Profession: Response Themes Female assertiveness • Acceptability? I was brought up to be very quiet. My dad used to be proud of my sister and me and he would say “I could bring you two little girls anywhere. You are such good girls. You sit there and don’t talk.” If anything that has been the biggest obstacle that I have had in my life and career is to speak up and not be overshadowed by men who want to be larger than life. They talk about these things they have done when I have done things that are much more credible. Tooting my own horn has always been a problem. [Miranda] • Role of race and sexual orientation If you look at society, the two out of the White male and the Black male, the White female and the Black female, I think the two [groups of people] that society reacts the most to are White males and Black females. … I think that is probably because [in] today’s society the Black female has been the core of the Black family. [Megan] Spring 2008 Trauth - Univ. Klagenfurt 58 Discussion • Emerging critical methodology • Influential mitigating role of significant others • Gendered messages were typically not empowering Because I work with girls in high school now I understand the messages that a lot of them get. ... I know now from work that most of [the societal messages] are not positive. [Yvonne] Spring 2008 Trauth - Univ. Klagenfurt 59 Conclusion: Women Are an Underserved Community Women, as a group, encounter gender discourses that help to explain the underrepresentation of women in the IT profession Variation exists within this ‘underserved community’ – Both group and individual effects are in evidence – Discourses are not unilateral Spring 2008 Trauth - Univ. Klagenfurt 60 Conclusion: Future Research • Socio-cultural barriers and facilitators to female participation in the IT profession • Interrelationship between individual agency and societal influences • More studies that examine the multiple identities of women Spring 2008 Trauth - Univ. Klagenfurt 61 ICT Production and National & Professional Cultures “Constructing the IT Skills Shortage in Canada” • Exploring systemic barriers to women in IT profession – ways in which institutional practices reinforce a definition of “IT professional” that tends to exclude women • Critical examination of discourses about: – definition of ‘IT professional’ – Skills needed to be an ‘IT professional’ – Qualifications required for entry into ‘IT profession’ Spring 2008 Trauth - Univ. Klagenfurt 62 Constructing the IT Skills Shortage in Canada • Institutional cultural influence – The way that the leaders of the IT profession have defined “IT profession” in discussions about the “IT skills shortage” – Privileging aspects of the IT field which tend to be male dominated and excluding aspects that have a higher representation of women – Reinforcing IT profession as male domain • With implications for demotivating women’s participation Spring 2008 Trauth - Univ. Klagenfurt 63 Constructing the IT Skills Shortage in Canada • Institutions & professions as “carriers of culture and social structure” – Certain practices (& knowledge areas) become taken for granted & privileged regardless of actual reality • the kinds of skills and knowledge that IT professionals need • Examples? Spring 2008 Trauth - Univ. Klagenfurt 64 Constructing the IT Skills Shortage in Canada – Shaping the perception of the IT field • narrowing definition of IT field to the ‘technical bits’ and not the context surrounding it • Examples of ‘context surrounding IT field’? • excluding women who tend to be more in this space • traits associated with ‘feminine’ tend to be undervalued • Typically ‘feminine traits’ needed in IT field? Spring 2008 Trauth - Univ. Klagenfurt 65 Constructing the IT Skills Shortage in Canada • Women’s under representation in IT field varies by sub-field – Not meant to be an essentialist assumption – Women under represented in software engineering – Women well represented in application & management • • • • • Spring 2008 Technical writers: 50% Systems quality assurance analysts: 40% Database administrators: 40% Data administration analysts: 40% Systems testing technicians: 40% Trauth - Univ. Klagenfurt 66 Constructing the IT Skills Shortage in Canada • A generation of male IT managers inclined to hire in their own image – (Un)consciously applying criteria of ‘qualified’ as those who possess the same characteristics as them • Male • Computer scientist or engineer – Only qualifications available in 1970s and most of 1980s • Other characteristics??? Spring 2008 Trauth - Univ. Klagenfurt 67 Constructing the IT Skills Shortage in Canada “Systemic discrimination ‘is the existence of requirements, which are not essential to performance and have the unintended consequence of excluding certain groups’… height requirements for police officers.” (Ontario, Canada, Human Rights Commission) Spring 2008 Trauth - Univ. Klagenfurt 68 Constructing the IT Skills Shortage in Canada • Assumption that computer science, engineering or math are the only routes into the IT profession – Other appropriate routes? – Reinforcing male domain which subsequently reinforces gender barriers to female participation. Spring 2008 Trauth - Univ. Klagenfurt 69 ICT Production and National & Organizational Cultures “A Cultural Perspective on Gender Diversity in Computing” • Gender differences regarding ICT are due to cultural differences not innate gender differences – Search for features of a society that inhibit participation by women in IT • Examples? Spring 2008 Trauth - Univ. Klagenfurt 70 A Cultural Perspective on Gender Diversity in Computing – Do not assume that women are innately uninterested in or unqualified for IT – There is not a gender-divide regarding how men and women approach the IT profession Spring 2008 Trauth - Univ. Klagenfurt 71 A Cultural Perspective on Gender Diversity in Computing • “We refute the popular notion that focusing on gender differences will enhance greater participation in computing.” – ‘nurture’ rather than ‘nature’ – Rejecting model of oppositional thinking that divides men & women – Recognize the common ground men & women share Spring 2008 Trauth - Univ. Klagenfurt 72 A Cultural Perspective on Gender Diversity in Computing • Case studies of cultural and environmental conditions rather than gender differences to explain how women relate to IT – Where cultural conditions allow for gender diversity – Move away from gender differences to cultural issues • Also allows for class and race to be considered – Attributing differences to gender when they are really due to cultural & environmental factors Spring 2008 Trauth - Univ. Klagenfurt 73 A Cultural Perspective on Gender Diversity in Computing • Culture – Complex & broad set of relationships, values, attitudes & behavior that bind together a specific community • Consciously & unconsciously • Dominant culture vs. micro-cultures & counter-cultures • Examples?? – “Thinking culturally”: embracing gender similarities & intragender differences • Examples?? Spring 2008 Trauth - Univ. Klagenfurt 74 A Cultural Perspective on Gender Diversity in Computing • Gender (vs. sex) – The roles, behaviors, attitudes attributed to people by virtue of their biological sex – Men and women born into certain roles as they are born into specific cultures and moments in history • Examples of roles deriving from certain moments in history? Spring 2008 Trauth - Univ. Klagenfurt 75 A Cultural Perspective on Gender Diversity in Computing : Carnegie Mellon University • Mid 1990s: less than 10% women in computer science • Changes in local environment – New admissions criteria • Deemphasizing prior programming experience – Women@CS: mentoring & networking • Retention goals • 2004: 33% women in computer science Spring 2008 Trauth - Univ. Klagenfurt 76 A Cultural Perspective on Gender Diversity in Computing: Israel • Participation of females in high school (gymnasium) computer science classes – Differences between Arab and Jewish students based upon cultural factors • Survey of 146 students – “Who encouraged you to choose computer science studies?” Spring 2008 Trauth - Univ. Klagenfurt 77 A Cultural Perspective on Gender Diversity in Computing: Israel • Arab female students received more encouragement to choose CS than did Jewish students – – – – – – Mothers: 56% - 40% Fathers: 44% - 40% Siblings: 44% - 16% Friends: 44% - 20% Acquaintances studying CS: 50% - 20% Teachers: 56% - 8% • For higher social status • Greater influence of parents on career decisions Spring 2008 Trauth - Univ. Klagenfurt 78 A Cultural Perspective on Gender Diversity in Computing • Conclusion – Outreach: exposure and awareness about IT – Education: ways of teaching – Interventions • Create learning environment where both men & women can flourish – ‘Critical mass’ creates sustainable energy • How & why??? Spring 2008 Trauth - Univ. Klagenfurt 79 Cross-cultural Analysis of Women and IT Careers “A Multicultural Analysis of Factors Influencing Career Choice for Women in the Information Technology Workforce” (Trauth, Quesenberry & Huang, 2008) • What are the ways in which perceptions of a woman’s role that are embedded in the culture of a given society influence IT career choice? • How do other societal factors moderate these influences? Spring 2008 Trauth - Univ. Klagenfurt 80 A multicultural analysis of women & IT • Literature review – Cultural influences within a country • gender identity & stereotypes shaped by social & political ideology (e.g. Turkey) – Multicultural influences within a country • Diversity of cultural backgrounds within a single country (e.g. Asian vs. Caucasian females in Australia) – Cultural influences across countries • Variation in influences by country (e.g. Romania vs. Scotland; Japan vs. Romania) Spring 2008 Trauth - Univ. Klagenfurt 81 A multicultural analysis of women & IT • Literature review summary – Cultural factors are highly relevant in explaining women’s participation in the IT field – There is wide variability across cultures – There is a need for further research into how cultural factors influence the image of gender, of technology and of gender relations with respect to IT Spring 2008 Trauth - Univ. Klagenfurt 82 A multicultural analysis of women & IT • Methodology – Analysis of 200 transcripts of life history interviews with women from US (123), Ireland (46), Australia and New Zealand (31) – Data items examined: • Demographic background (country of origin, country of residence, race, • Personal background (education, IT work experience) • Experiences as a woman working in IT field Spring 2008 Trauth - Univ. Klagenfurt 83 Participants • Diverse group of women – Variety of demographics and backgrounds – Multiple geographic locations Year(s) Conducted # Interviews Conducted Australia/New Zealand 2000 31 Ireland 1990 25 Ireland 2003 21 United States 2002-2006 123 TOTAL 1990-2006 200 Field Site Location Spring 2008 Trauth - Univ. Klagenfurt 84 A multicultural analysis of women in IT • Theoretical framework: – Individual differences theory of gender & IT • Individual identity • Individual influences • Environmental influences Spring 2008 Trauth - Univ. Klagenfurt 85 Individual Differences Conceptual Framework Individual Identity Individual Influences Environmental Influences Spring 2008 Demographic Data Age, Gender Ethnicity, Race, Nationality Religion Sexual Orientation Lifestyle Data Children, Spouse/Partner Family Background, Family Work Background Workplace Data Career characteristics Industry Type Job Title, Technical Level, Type of IT Work Personal Characteristics Education Interests & Abilities Personality Traits IT Identity, Gender Identity Personal Influences Exposure to Computing Educational Experiences Life Experiences Role Models & Mentors Cultural Attitudes & Values Attitude Toward Women, Women Working, Women Working in IT Academic Attitudes Toward Women (In General, In IT) Workplace Attitudes Toward Women (In General, In IT) Geographic Data Location, Population, History Economic Data Employment Overall Information Economy Employment Policy DataTrauth - Univ. Klagenfurt Relevant Laws and Policies 86 Findings • Cross-cultural perspectives are manifested • Four themes identified – Motherhood and careers – Family dynamics – Career choice – Gender aptitude stereotypes • Builds on prior theoretical foundation • Represents a range of cross-cultural messages Spring 2008 Trauth - Univ. Klagenfurt 87 Motherhood and Careers • Messages about motherhood and careers have evolved over time in Ireland • Communist and socialist ideologies are more open to women working “I feel coming from a communist country, I was raised in a little bit different way than girls are raised [in capitalist western cultures]. There was more expectation on us to get to any field we wanted and gender was not really an issue. And because of economical reasons, our mothers had to work. As such, they were also our bread winners as much as our fathers. I guess, there was a bigger awareness or let’s say, acceptance of women [working]” [Charlene] Spring 2008 Trauth - Univ. Klagenfurt 88 Family Dynamics • Family-centered culture – Pleasing parents and in-laws in terms of career choice and lifestyle – Caring for parents and in-laws – Grandparents support in child-care roles “I think [a] difference is that probably [American women] do not have to take care of their parents. That is the big difference I can see.” [Carol] Spring 2008 Trauth - Univ. Klagenfurt 89 Career Choice • Variety of decision factors – What you want to be? – What you should be? – What you can be? • Personal will versus practical consideration • IT as “clean work” “I was really intelligent. I was a topper. So that is why [people said I would become a doctor] … I had good marks, [but not enough to go into medicine] … I didn’t want to give up. I wanted to be a professional.” [Mitual] Spring 2008 Trauth - Univ. Klagenfurt 90 Gender Aptitude Stereotypes • Varying stereotypes about gender and IT • Gender is not the primary target stereotype compared to other social dimensions • Meaning of “geek” “I think more women in China study engineering than [in Australia]. In China, our country says a woman and a man are equal. There is no [stereotype that IT] is men's work” [Cynthia] Spring 2008 Trauth - Univ. Klagenfurt 91 Discussion • Our findings show that cross-cultural factors have vivid influences on women’s choice of IT careers • While themes related to parenting, family dynamics, stereotypes, and economics might be evident in studies of women in each societal context, the ways in which these themes are experienced by the women vary across cultures Spring 2008 Trauth - Univ. Klagenfurt 92 Perceptions of woman’s role embedded in the Society • maternity •childcare •parental care Variation in female IT Career choice by Socio-cultural Moderators •culture within country •across cultures •gendered career norms •social class •economic opportunity •gender stereotypes about aptitude A model of cultural factors influencing career choices for women in the IT workforce Spring 2008 Trauth - Univ. Klagenfurt 93 Implications • The empirical findings indicate that greater nuance is needed in the examination of gender and IT in the globalization context • The Individual Differences Theory of Gender and IT suggests that not all women experience similar issues in the same ways, hence there is a need to focus on women as individuals • Future research on gender and IT should consider gender in conjunction with other factors and embrace more theoretical varieties Spring 2008 Trauth - Univ. Klagenfurt 94