EMS Toolkits
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What is an EMS Toolkit?
An EMS Toolkit is a detailed evaluation of a
specific Topic
EMS Service Delivery
EMS Personnel Performance
EMS Patient Care
What EMS Toolkits are
Available for Use?
EMS System Response Time
Acute Trauma Care
Cardiac Arrest Care
Acute Cardiac (STEMI) Care
Acute Stroke Care
Acute Pediatric Care
Who can Use an EMS
Toolkit?
EMS Toolkits are designed at the EMS
System level.
EMS Toolkit generation is an EMS System
security setting in CIS
Initially, Joe Fraser is the contact to obtain
access to your EMS System’s Toolkits
Why should you use an
EMS Toolkit?
1.You are busy
2.You care about Care
3.It is hard to know what is important
4.Resources are hard to come by
5.You can manage what you can measure
6.EMS Toolkits can help
What is EMS Peer
Review?
EMS peer review is the process by which
a committee of EMS professionals
investigates the patient care rendered in
order to determine whether accepted
standards of care have been met.
What is the Purpose of
EMS Peer Review
Monitor EMS Service Delivery
Monitor EMS Personnel Performance
Monitor Resource use, need, and
effectiveness
Ultimately monitor patient care
What are the requirements
for Peer Review?
How can an EMS Toolkit
Help with Peer Review
EMS Peer Review
Vs.
EMS Performance Improvement
Monitor EMS Service Delivery
Monitor EMS Personnel Performance
Monitor Resource use, need, and effectiveness
Ultimately monitor patient care
Measurement with Benchmarking
Action plan with improvements
Ongoing Rinse and Repeat
Keys to Improvement
EMS is a System of Care
Very few problems are based on one issue
Willingness to explore options and ideas to
improve
Empower those within the system to be their best
Understanding that Change is Required
Willingness to entertain change for improvement
Be objective and accountable
Coming Soon?
2009 EMS Rules Revision
NCCEP Performance Improvement Guidelines
Examples
EMS Acute Cardiac Care Toolkit
EMS Acute Stroke Care Toolkit
EMS Acute Pediatric Care Toolkit
Topic Overview
Data Quality
Data Quality
Components of Quality Data
Data Collection
User
Value timely and accurate data
Understand the value of the data
Medical Record
Risk Management
Reimbursement
Component of Performance Evaluation
Data Quality
Components of Quality Data
Data Collection
Software
User interface to promote ease of use and timely data
entry
Ability to collect all of the required data elements important
to each specific event
Storage within the software based on NEMSIS standard
Mapping from the software to the NEMSIS XML to transmit
all of the required data elements
Correct file format for all data to be transmitted.
Vendor Data Quality Score
Personnel and System
Data Quality
National Statistics
EMS System Statistics
Time
Dispatch Time by Groups
Chute Time by Groups
Response Times by Group
Total Call Time by Group
System Capability
Patient Description
Patient Description
Skills Used
Personnel Performance
Patient Care
Record Review
Linkage
Community Outreach and
Prevention
5 Keys to Success
1. Building anything of value requires Tools. Use
the Toolkits
2. EMS Peer Review should include the EMS
Toolkits
3. Don’t be afraid to make controlled adjustments
or changes
4. Rinse and Repeat to measure what you do
5. Contact the EMSPIC for Technical Assistance
EMS Toolkit Grant
Update
$1,600,000
EMS System Response Toolkit Results
New EMD Implementation
Existing EMD Upgrade
Policy Implementation
New EMD Awards
Ashe County
Caswell County
Cherokee Tribal
Hoke County
Pender County
Wilkes County
Yadkin County
EMD Enhancements
Bladen County
Catawba County
Davie County
Harnett County
Stokes County
Swain County
Union County
Policy Implementation
Cherokee County
Chowan County
Davidson County
Forsyth County
Gaston County
Granville County
Lenoir County
Pamlico County
Perquimans County
Person County
Randolph County
Transylvania Co.
Welcome South
Carolina
Thank You
www.EMSPIC.org