WHAT IS A JOB? Job A group of related activities and duties Job Family A group of individual jobs with similar characteristics o Task is an action or related gp. of action designed to produce a definite outcome or result. Job analysis The process of determining by observation & study & reporting pertinent information relating to the nature of specific job. It is the determination of the tasks which comprise the job & the skills ,knowledge, abilities & responsibilities required of the worker for a successful performance & which differentiates one job from all others. HR managers use the data to develop job descriptions and job specifications that are the basis for employee performance appraisal and development. The ultimate purpose of job analysis is to improve organizational performance and productivity. A job can be analyzed only after it has been designed & someone is already performing it. Job analysis is therefore performed on ongoing jobs. DETERMINING JOB REQUIREMENTS Nature of: Basis for: Job Analysis • What employee does • Why employee does it • How employee does it • Determining job requirements Job Description • Summary statement of the job • List of essential functions of the job • Employee orientation • Employee instruction • Disciplinary action Job Specification • Personal qualifications required in terms of skills, education and experience • Recruitment • Selection • Development Uses of Job Analysis Organisation structure Manpower planning Recruitment,sele ction, placement matching job requirement and skill Future job requirement Skill requirement Responsibility Authority Accountability Labour relations Deviation from agreed job standards Counselling Vocational guidance Rehabilitation Counselling Orientation What is expected? JOB ANALYSIS Job description Job specification Factual statement of tasks, duties and responsibilities of a job Statement of human attributes, abilities, skill required to perform job Performance appraisal Performance std. Performance review Engineering design & methods of improvement job design and matching of social and psychological requirements of employees technical system requirements Job evaluation and rating Training and development Updating of skills changing job requirements Career path planning Future prospects for movement along career paths PARTIAL JOB ANALYSIS QUESTIONNAIRE The information about a job is usually collected through a structured questionnaire: JOB ANALYSIS INFORMATION FORMAT Your Job Title_______________ Code__________Date_____________ Class Title_______________ Department_____________________ Your Name_________________ Facility___________________________ Superior’s Title______________ Prepared by_______________________ Superior’s Name____________ Hours Worked______AM______to AM____ PM PM 1. What is the general purpose of your job? 2. What was your last job? If it was in another organisation, please name it. 3. To what job would you normally expect to be promoted? Cont… PARTIAL JOB ANALYSIS QUESTIONNAIRE 4. If you regularly supervise others, list them by name and job title. 5. If you supervise others, please check those activities that are part of your supervisory duties: Hiring Coaching Promoting Orienting Counselling Compensating Training Budgeting Disciplining Scheduling Directing Terminating Developing Measuring Performances Other____________ 6. How would you describe the successful completion and results of your work? 7. Job Duties – Please briefly describe WHAT you do and, if possible, How you do it. Indicate those duties you consider to be most important and/or most difficult: Cont… PARTIAL JOB ANALYSIS QUESTIONNAIRE (a) Daily Duties (b) Periodic Duties (Please indicate whether weekly, monthly, quarterly, etc.) (c) Duties Performed at Irregular Intervals 8. Education – Please check the blank that indicates the educational requirements for the job, not your own educational background. No formal education required College degree Less than high school diploma Education beyond graduate High school diploma or equivalent degree and/or professional license. College certificate or equivalent List advanced degrees or specified professional license or certificate required. Please indicate the education you had when you were placed on this job. THE PROCESS OF JOB ANALYSIS O*NET AND JOB ANALYSIS Dictionary of Occupational Titles (DOT) A systematic occupational classification structure based on interrelationships of job tasks and requirements. Contains standardized and comprehensive descriptions of twenty-thousand jobs. O*NET Database A online database of all DOT occupations plus an update of over 3,500 additional DOT occupations. Data are collected and published continuously. Job Description And Job Specification The end products of job analysis are: Job description: this is a written statement of what the job holder does, how it is done, under what conditions it is done and why it is done. SPECIMEN OF JOB DESCRIPTION Title Compensation manager Code HR/2310 Department Human Resource Department Summary Responsible for the design and administration of employee compensation programmes. Duties v Conduct job analysis. v Prepare job descriptions for current and projected positions. v Evaluate job descriptions and act as Chairman of Job Evaluation Committee. v Insure that company’s compensation rates are in tune with the company’s philosophy. Cont… SPECIMEN OF JOB DESCRIPTION v Relate salary to the performance of each employee. Conduct periodic salary surveys. v Develop and administer performance appraisal programme. v Develop and oversee bonus and other employee benefit plans. v Develop an integrated HR information system. Working conditions Normal. Eight hours per day. Five days a week. Report to Director, Human Resource Department. KEY ELEMENTS OF A JOB DESCRIPTION Job Title Indicates job duties and organizational level Provides status to the employee. Indicates what the duties of the job entails. Indicates the relative level occupied by its holder in the organizational hierarchy. Essential Functions (Job Duties) Indicate responsibilities entailed and results to be accomplished Job Identification Section Departmental location of the job Person to whom the jobholder reports Date the job description was last revised Payroll or code number Number of employees performing the job Number of employees in the department where the job is located O*NET code number. “Statement of the Job” Job Duties, or Essential Functions, Section Statements of job duties that: Are arranged in order of importance that indicate the weight, or value, of each duty; weight of a duty is gauged by the percentage of time devoted to it. Stress the responsibilities that duties entail and the results to be accomplished. Indicate the tools and equipment used by the employee in performing the job. Should comply with law by listing only the essential functions of the job to be performed. Job specification: it offers a profile of human characteristics (knowledge, skills and abilities)needed by a person doing a job. States the min. acceptable qualifications that the incumbent must possess to perform the job successfully. It is written record of the physical ,mental,social & psychological and behavioral characteristics which a person should possess in order to perform the job effectively It tells essential attributes which a person must possess desirable attributes which a person ought to possess contra- indicators which will become a handicap to successful performance Specimen of job specification Education v MBA with specialisation in HRM/MA in social work/PG Diploma in HRM/MA in industrial psychology. v A degree or diploma in Labour Laws is desirable. Experience v At least 3 years’ experience in a similar position in a large manufacturing company. Skill, Knowledge, Abilities v Knowledge of compensation practices in competing industries, of job analysis procedures, of compensation survey techniques, of performance appraisal systems. v Skill in writing job descriptions, in conducting job analysis interviews, in making group presentations, in performing statistical computations v Ability to conduct meetings, to plan and prioritise work. Work Orientation Factors v The position may require upto 15 per cent travel. Age v Preferably below 30 years. In recent times, the traditional way of jobs having a clearly-delineated set of duties and responsibilities is being increasingly questioned. For example, knowledge workers do not like standardized, routinised operations to be carried out in a fixed, predetermined time schedule. Talented ones, again, may require jobs with stretch pull and challenge. They may want to carry out their duties in a flexible manner.