AVISHEK PAUL
39A, Jagat Roy Chowdhury Road, Ranak Apartment, Flat-C1, Barisha, Kolkata-8
Phone: +91 9903147993/9903535664; Email: avishekp86@gmail.com
<Date>
<Name> Avishek Paul
<Designation>Assistant Manager
<Company Name>Axis Bank LTD
<Address>39A,JRC ROAD BARISHA,RANAK APT KOL-8
I am submitting herewith my resume for your perusal and favorable consideration for the post of <position vacant> in your organization.
Review of my credentials will indicate that I am a qualified and high performing individual with excellent professional & technical skills
achieved via rich cross-functional exposure of 2+ years; currently spearheading efforts as a Axis Bank Ltd, Kolkata as an Assistant
Manager – Front Desk Officer/Teller
My core competencies are in the domain of Funds Transfer, Cash Handling (Depositing and issuing cash), Preparation of DD and Cash
Record Maintenance, RTGS & NEFT, Account opening Document verification, Remittance and15G/H Processing, Outward clearing and
Locker Operations, and Cross Functional Coordination
I am an innovative thinker, able to apply analysis and creativity to problem solving. I am a highly personable, self-motivated and diligent
individual with flexibility to adapt to new situations.
Driven by high energy levels and technical competence I am confident of making visible contribution to company’s growth and
profitability objectives.
A tour through my enclosed resume shall take you through the details and I am confident, in my credentials you would find a perfect fit
for the said job. Thank you for sparing your time.
I would appreciate the chance to meet with you in person to discuss as to how I could be a vital part of your organization.
Thanking you in anticipation.
Yours Sincerely
AVISHEK PAUL
AVISHEK PAUL
39A, Jagat Roy Chowdhury Road, Ranak Apartment, Flat-C1, Barisha, Kolkata-8
Phone: +91 9903147993/9903535664; Email: avishekp86@gmail.com
BANKING INDUSTRY PROFESSIONAL
Offering 3 years of sterling experience; Seeking middle level assignments in the domain of Banking & Finance
PROFILE
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Competent, diligent & result oriented professional, offering 2+ years of exposure across in banking managing the entire gamut of
Banking Operations, MIS Reporting, Cash Handling (Depositing and issuing cash), Preparation of DD and Cash Record
Maintenance, Product Management and Relationship Management; currently working with Axis Bank Ltd, Kolkata as an Assistant
Manager – Front Desk Officer
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Deftly handled Funds Transfer, RTGS & NEFT, Account opening Document verification, Remittance and15G/H Processing,
Outward clearing and Locker Operations; Well versed in managing banking operations and implementing strategies towards
enhancing business volumes and growth while analyzing & assessing revenue potential in new business opportunities.
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Demonstrated ability in executing large volume of banking transactions, monitoring clearing process and routine banking
operations. Established track record in marketing various retail liabilities / asset products and cross selling insurance and other
investment products
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Efficiently handling the responsibility of data management of cash transactions, bait money, forged note, excess cash by making
proper entries in registers while ensuring accuracy, precision and facilitating easy retrieval of records as per requirement
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Recognized as a proactive individual who can rapidly identify business problems, formulate tactical plans, initiate change and
implement effective business strategies in challenging environments to enhance revenue generation, market share expansion &
profitability
Core Competencies:
Relationship Management  Team Management  Sales Planning/ Execution  Business Development Strategic Management  Team
Management  Process Management  Resource Planning  Customer Query Resolution Team Management Relationship
Management Client Relationship  Key Account Management  Negotiation  Strategic Management
PROFESSIONAL EXPERIENCE
AXIS BANK LTD, KOLKATA
Assistant Manager – FDO/TELLER
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since Oct’12
Deftly handling all payments & receipts of cash from customers & recording the same in separate books after having counted &
recounted each cash receipt & payment.
Receiving and arranging deposit of funds from various depositors; making accurate entries in proper accounts and registers of all
cash transactions.
Issuing & depositing cash and performing related cashiering duties and also taking care of entire deliverables i.e, cheque books ,
welcome kits, debit cards etc.
Counting and completing records of all cash related transactions; confirming by rechecking amount and tallying it with the system.
Responsible in making Demand draft and Manager Cheque also handling RTGS / NEFT Transaction.
Ensuring timely service delivery as well as collections from the clients within the timings while managing the distribution system of
the bank thus maintaining smooth operations.
Sending the EOD report to branch manager. Overseeing cash control operations; reconciling cash count with sales figure; processing
charge card receipts; preparing bank deposit; and ensuring registers have adequate cash for operations.
Accountable for clearing cheques input in software and sending it to the clearing house
Assisting customers; answering informational inquirie
s; assisting in register operation ringing up sales on an as needed basis
Handling various functions, such as CASA Mobilization & maintenance, Vault Custody, Funds Transfer, Cheque Clearing, Realization
of bills and EOD reporting
Executing cash handling functions in an accurate and secure manner for receiving and processing of payments
Managing various confidential functions such as holding Cash Keys, ATM Replenishment, Maintenance of Vault key and Remittance
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of surplus cash
Actively involved in Axis Bank currency chest in receiving of cash from various branches and binning them in vaults along with
maintaining registers.
Accountable for advising HNI’s/Retailers/Investors for making long term and short-term investments; Sourcing revenue through
sales of Security Margin Account & Margin Funding (NBFC) Account and cross selling of Life Insurance, Demat Account, SIP, Mutual
Fund, Portfolio Management Systems and other structured products.
Actively involved in Sales & Marketing activities, developing strategies for augmenting business growth thus developing the branch
as profit center while ensuring growth in terms of sales turnover as per the annual plan. Successfully handling various banking
processes including phone banking, internet banking, term deposits, transfers, demand drafts, pay orders, remittances
Verifying applications & other documents submitted by customers; validating customers' profile as per KYC norms; also migrating
customers to RTGS/NEFT
Addressing various queries escalated from the front end team and resolving them within the Turn Around Time
Ensuring compliance of statutory requirements such as per audit guidelines as well as regulations laid down by various acts by RBI
Reporting high value transactions & suspicious transactions in branch to RBI as per Anti Money Laundering norm
Meticulously handling queries and complaints of customer through email and provided resolutions to customer complaints by
liaising with various departments internally.
Managing customer centric operations & ensuring customer satisfaction by providing tax payment services like CBDT, Advance Tax
services etc. Coordinating with the relationship managers for the timely renewals of existing proposals
Performing daily review of transactions, verifying all support documents, checking for discrepancies and initiating follow up actions
for resolution.
Implementing process improvement initiatives to ensure smooth flow of transactions in accordance with the procedures and agreed
standards
IIFL GOLD LOAN
ManagementTrainee
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April’12-Sept’12
Instrumental in checking the Gold Ornaments, estimating the value of ornaments through proper analysis and understanding the
market trends.
Accountable for handling the whole gamut of gold loan processing activities like negotiation of rates, facilitating underwriting to
ensure proper closing and funding of loan.
Involved in verifying and ensuring authenticity of employment, validating gold loan, handling pre/post closures of the loan through
proper verification of documents and records while ensuring adherence to precision and accuracy.
Managing credit appraisal of gold loan proposals; implementing new process for various activities from log in of loan proposal to its
disbursement including tracking, execution and monitoring of the same for improvements.
Assisting customers in determining financial needs, recommend appropriate credit solutions. Effective Customer Relationship
Management through satisfactory customer service and timely resolution of customer queries resulted excellent revenue
generation for the organization
Disbursing gold loan proposals after understanding/ verifying required documents. Establish healthy business relations with clients
& external associates for securing repeat business & long term client loyalty and worked towards solving their queries and
complaints efficiently.
Responsible for Releasing the Gold loan packets to customer after the payment and making Gold loan packets of gold pledged and
also instrumental in conducting verification twice in a month of gold loan packets as per computer system.
Efficiently handling the entire spectrum of matters pertaining to accounting transactions, preparation of Bank Reconciliation,
maintenance/formulation of Monthly Accounts, Statements and Reports while ensuring adherence to accounting norms.
Instrumental in conceptualizing and implementing accounting policies/ principles and tracking systems for various functional of
Mutual fund selling while ensuring compliance with accounting standards & procedures.
Instrumental in planning & implementing innovative business strategies to initiate and control finance, projected towards specified
goals to maximize profitability.
Looking after operational expenditure/control and strategically plan & implement innovative business strategies to initiate and
control finance projected towards organizational goals to maximize profitability.
DOMINOS PIZZA OUTLET
Associate Manager
Achievements
 Credential of securing twice the target achievement certificate
 Awarded as the best CUSTOMER SERVICE REPRESENTATIVE(C.S.R)
May’09 – Oct’09
EDUCATIONAL CREDENTIALS:PGPM in Marketing 2012 GLOBSYN BUSINESS SCHOOL; 51.7%
Bachelor of Science, Hospitality and Hotel Administration2009GOLDEN REGENCY INSTITUTE OF HOSPITALITY MANAGEMENT; 70.8%
Technical SkillsMS Office, Windows, Internet Applications
Projects Undertaken
 MARKETING STRATEGIES (comparative analysis)
o The project is done on comparative analysis on KHADIMS v/s SREELEATHERS, About their market share, brand preference, on
different basis, then we have done the S.W.O.T analysis on the basis of our findingsand projected along with our theoretical
knowledge to arrive at specific conclusion along with our recommendation.
 MOTIVATION
o This project was done with a view to have a holistic idea of Motivation in Human Resource (H.R). We took Tata AigLife
Insurance Company, private ownership, interviewed the Senior Executive H.R Manager (Miss AnujaPurkyastha -TATA AIG LIFE
INSURANCE COMPANY), with of a set questionnaire. Analyzed her qualities, how she motivates people, the techniques adopted
by the organization to motivate workers, etc. and projected along with our theoretical knowledge to arrive at specific
conclusion suggesting lacks and benefits
 CONSUMPTION PATTERN OF SHAMPOO SACHET MARKETING
o The main objective of the project was to observe the consumption pattern of shampoo sachet in the market. Consumption
pattern data was collected mainly based on primary & secondary research. Analysis of shampoo sachet in different market
segments was also conducted
 NEW PRODUCT/SERVICE DEVELOPMENT
o This project assigned basically deals with CONSUMPTION OF 3G in the market. We had to design the area of operation or
location, and then we create a questionnaire to do a market research on 3G consumption and have done a S.W.O.T analysis on
basis of our findings projected along with our theoretical knowledge to arrive at specific conclusion along with our
recommendation
Trainings Undergone
Successfully completed the summer internship from PUREIT-HULon “To access the customer perception about HUL product and service
issues with special focus on Pureit water purifier in Kolkata city”
Extra Curricular Activities
 Actively participated in various cricket and football tournaments at School & College level.
 Participated & organized various events in College fests.
PERSONAL DOSSIER
Date of Birth: 2nd April 1986
Languages Known: English, Hindi, Bengali and French (Basics)
References:Available on Request