Student Organization Advisor
Technical Workshop
DoIT Representatives:
Brad Thome (brthome@doit.wisc.edu)
Jesse La Grew (jlagrew@doit.wisc.edu)
Bucky Backup – SSFC and Non-SSFC
• Offers remote backups of data
– Automated, incremental backups (if desired)
• Free Installation of Bucky Backup client
• Costs
– Before July 1, 2009: $.00125 / MB
– After July 1, 2009: $.001 0 / MB
– For 1 0 GB of data for 1 year: $ 1 22.88
• Only includes latest file revision
• Based on rate after July 1, 2009
Help Desk – SSFC and Non-SSFC
• Free software troubleshooting for supported
products
– Methods of contact
• Walk-in (Memorial Union or Computer Sciences)
• On-line chat (excludes NetID based inquiries)
• Phone
• Access to “Knowledge Base” that contains
answers to many technical questions
– http://kb.wisc.edu/helpdesk
My WebSpace Group Directories – SSFC and Non
SSFC
• Offers separate storage outside of individual
NetID based My Webspace accounts
• Larger storage capacity than normal My
Webspace accounts
• Only available to SSFC funded RSOs for Free
• Costs
– $30 one time setup fee for Non-SSFC groups.
Repair and Desktop Support – SSFC and NonSSFC
• Workstation, server, network, and printer
configuration and troubleshooting
• Advice on purchases of equipment
• Coordination for other DoIT services
• Costs
– SSFC: Free
– Non-SSFC: $70 per hour for normal response
Software Training – SSFC and Non-SSFC
• Free software training from “Software Training
for Students”
– Includes offerings such as web design, Microsoft
office, graphics/animation, multimedia, wikis,
general computing
– Custom classes are also available upon request
Web Hosting - SSFC
• Housed on a SITI-funded server for use by
SSFC funded RSOs
• Static web pages only
• Costs
– Free
Web Hosting – Non-SSFC
• Housed on DoIT RSO webhosting server
– https://webhosting.doit.wisc.edu/rso/
• Static web pages only
• Costs
– Free
WebSurvey@UW – SSFC Only
• Create and deploy online surveys.
• Costs
– $50 per year for one survey (up to 5,000
respondents)
– $150 per year for multiple surveys (up to 5,000
respondents)
– $100 per year for one survey (up to 10,000
respondents)
– $300 per year for multiple surveys ( up to 10,000
respondents)
WiscCal Plus – SSFC and Non-SSFC
• Extension of basic WiscCal Services.
• Allows for resource calendar creation
– i.e. conference rooms, vacation calendars, work
schedule calendars, and role based-accounts.
• https://admin.wisccal.wisc.edu/register.asp
• Documentation on the Helpdesk
Knowledgebase, and training sessions are
available.
WiscCare – SSFC and Non-SSFC
• DoIT RaDS Hardware maintenance plan.
• WiscCare extends the warranty on your
computers and Printers.
• Cost:
– Paid Service based on type of hardware.
• Contact info@uss-internal.doit.wisc.edu for
more information.
WiscList – SSFC and Non-SSFC
• Self-Service e-mail distribution list system.
• Allows for creation and maintenance of email
lists.
• Contact wisclists@doit.wisc.edu to setup an
account, or fill out the WiscList RSO
Application Form.
• Documentation Available on the helpdesk
knowledgebase.
WiscLists – SSFC and Non-SSFC
• Announcement Lists - Mass email distribution
• Feedback/Open Discussion Lists – Anyone can
post to the list, including non-members.
• Moderated Discussion Lists - Only members
can post to the list, and must be approved by
a moderator.
• Unmoderated Discussion Lists - Unscreened
before posted to the list.
WiscMail Plus – SSFC and Non-SSFC
• Cost: Free
• Separate e-mail address delegated to your
organization.
• Contact support@studentorg.wisc.edu to
setup an account.
• Have the following information: Organization
Name, account name, manager name, Type of
account, and Forwards.
• xxxx@rso.wisc.edu
Wiscmail Plus – SSFC and Non-SSFC
• Three types of accounts:
• User: Separate email account you can check
and change password. Forwarding possible
• Role: Separate email account you can check.
No password change allowed. Forwarding
possible
• Alias: Account that must be forwarded
Payment Options Non SSFC
• DoIT accepts many forms of payment.
• Personal Payment: Cash, Check, Credit Card
• Departmental Payment: DoIT Number, Taxexempt Visa cards.
Technology Alternatives
Online Storage
• Google Docs
– Online storage and modification of documents
and other files
– Option to share with other users
– http://docs.google.com
• Costs
– Free
Web Hosting
• Just about any third party vendor can be used
– May offer scripting languages such as ASP, Perl, PHP,
etc.
– May offer MySQL or MSSQL for database interactions
or creating dynamic content
– Fee based service costs will differ by company
• DoIT can redirect website from *.rso.wisc.edu or
*.studentorg.wisc.edu to point to content from
third party hosting company
• Example Companies: EasyCGI, GoDaddy,
Webhosting Pad
Online Surveys
• SurveyMonkey
– https://www.surveymonkey.com
• Costs
– Free Service
• 1 0 questions, 100 respondents
– $19.95 per month
• Unlimited questions, 1,000 respondents per month
– $200 per year
• Unlimited questions, unlimited respondents
Calendaring
• Google Calendaring
– http://calendar.google.com
– Free online calendaring
– Sharing with multiple users available
• Costs
– Free
Email Lists
• FreeLists
– http://www.freelists.org
– RSS Feeds supported
• Google Apps
– http://apps.google.com
• Costs
– Free
Email
• Gmail
– http://gmail.com
– Individual accounts that offer POP or IMAP access
via email client as well as forwarding of email to or
from your Gmail account
• Costs
– Free
Google Apps
• http://apps.google.com
– Offers calendaring, email, email list as well as file
sharing and document management
– Higher level email forwarding from *.wisc.edu
domains generally not supported
Downside to DoIT Alternatives
• In many cases, alternate services have EULAs
(End User License Agreements), that allow the
hosting provider to do whatever they want
with client data, which usually includes
distributing with other companies that have
partnerships.
• Support may be lower and loss of customer
data may be acceptable to provider
DoIT Contacts
• General RSO Support
– Email: support@studentorg.wisc.edu
– Phone: (608) 264-4357 (4-HELP)
• For support, creating a case through the Help
Desk is recommended
– Phone: (608) 264-4357 (4-HELP)
– On-line: https://my.wisc.edu
• Under Services tab within “Case List” section