Claudius Vinaya Dsouza Flat No. 417, Sunrise Bldg., Nr. Oud Metha Metro Station, Dubai. Mobile: 056 469 8569 E-mail: clawdiez@gmail.com Skills and Achievements : - Able to communicate effectively with individuals and groups. Can present things in better way and able to explain things effectively. - Patient in listening and understanding things. A good team worker and problem solver especially during tensed situations. - Managed the concern successfully whenever needed. - Working innovatively by accumulating the knowledge gained by previous experience and gathering advice. Work Experience : 1) Sainsbury's plc, London, UK : Worked as General Assistant (Customer Relations)from March 2005 till April 2014. Duties and Responsibilities: - updating department paper work regarding budget and actual performance. - checking quality and availability of products. Planning and positioning of display according to trends and season. - supervising newly appointed staffs. Assisting them with health and safety advices. - managing the receipt and forwarding of goods in warehouse. - price checking and updating displayed price tickets. - informing customers about new and existing products and other customer service. - operating cash counters, sales related queries and sorting out sales returns and refund. 2) Jai medical Centre, London, UK: Worked as Asst. Administrator (parttime)from January 2010 till July 2010. Duties and Responsibilities: - preparing concise patient lists for particular treatment. data entry and scanning identities for newly admitted patients. patient registration and analysing documents provided. sorting patient files for further inspection. providing with necessary information to doctors. providing with help and information needed by the patients . 3) Insure Policy Plus Services Ltd., Mumbai, India: Worked as Accounts assistant from August 2003 till December 2004. Duties and Responsibilities: - Accounting using Tally(ledger entry, Balance sheet, Bank reconciliation). managing petty cash entry manually. preparing cheques and petty cash vouchers. interacting with customers and advising them. providing information to customers with procedures. Managing Accounts receivables and payables. 4) Roshan Packaging Industries pvt. Ltd., Mumbai, India: Worked as Accountant from July 1997 till May 2000. Duties and Responsibilities: - supervising the team in production section. Analysing working condition and providing with feedback. - managing Accounts using tally, Employee attendance records, Payroll and Employee loans. - preparing purchase order and sales invoices. - interacting with clients and solving clients' queries. - managing and handling petty cash. Qualifications : 2014 - Ongoing (Distance Learning) : Masters in Computer Applications (MCA), Sikkim-Manipal University, Manipal, India. 2012 - 2013 : Masters in Executive Leadership (M.Sc), University of Ulster, London, UK. 2008 - 2009 : Post – Graduate Diploma (PGDip) In Information Technology, London College of Excellence, London, UK. 2000 - 2004 : Bachelors in Commerce (B.Com), Mangalore University, India. Computer Literacy : - Professional knowledge of Photo Editing (Photoshop), Tally, Microsoft Office and related software. - Intermediate knowledge of Computer hardware (diagnosis and repair), Java, HTML, Javascript, CSS, Peripheral diagnostics, Audio &Video Editing. - Basic knowledge of Flash, C, C++, 3D graphics using 3D Max, Maya. - Learning Database management, Graphics (2D) programming. Bio-Data : Nationality Marital Status Age Passport Info. Visa Status Languages Known : : : : : : Indian Married 33 years. No: L9340243 Valid Till: 12-05-2024. Visit. Fluent in : English, Hindi, Kannada, Konkani. Basic : Gujarati, Marathi. Learning : Arabic, Russian, Danish. Hobbies : Reading, Cricket, Chess. References : Available on request. Declaration: I hereby declare that the provided information is correct to the best of my knowledge. CLAUDIUS VINAYA DSOUZA.