Employer of Choice Award – Baseline Application Timetable for Employer of Choice Award: July 31, 2015 – Deadline to submit applications (does not need to be a MA employer) August – Applications reviewed by committee (made up of previous winners and representatives of EANE and the Massachusetts Chamber) October – Site visits if necessary November 2015 – Present award Instructions for Completing this Form: Save this form to your computer. Use the tab key or mouse to move between the questions or options. To select a check-box, click on the box next to the answer. To un-check a box, click on it again. Applicant Information: The information we are requesting is to allow us to understand your organization and compare it to other applying organizations. The data further allows us to interpret your application in the context of the size of the business, key results and employee constituency. Organization Name: Click here to enter text. Are you applying for the award for: Single-site ☐ Multiple sites ☐ If multiple, please describe (Western MA, specific city, etc.) Click here to enter text. Owner/CEO: Click here to enter text. Name of Primary Contact: E-Mail Address: Address: Click here to enter text. Click here to enter text. Click here to enter text. City: Click here to enter text. State: Click here to enter text. Zip Code: Click here to enter text. Phone #: Click here to enter text. Website: Click here to enter text. Years in Business: Click here to enter text. Please choose the category that best describes your business: ☐ Manufacturing ☐ Service ☐ Profit ☐ Non-Profit 1 | Page Employer of Choice Award – Baseline Application The following data will only be used in the comparative evaluation of the applications. All data will be treated confidentially. Your data should only include that which is relevant to the applying unit or units (in the case of multiple-site organizations). 1. The average number of employees (including management): Full-Time Part-Time Total Employment (Full Time Equivalent) = full time plus part time converted to fulltime schedule 2012 Click here to enter text. Click here to enter text. Click here to enter text. 2013 Click here to enter text. Click here to enter text. Click here to enter text. 2014 Click here to enter text. Click here to enter text. Click here to enter text. 2. In 2014, the average number of: Average Number in 2014 Click here to enter text. Click here to enter text. Click here to enter text. Executives and Managers Supervisors Union Members (If Applicable) 3. What percentage of employees left your organization: Calendar Year: 2012 2013 2014 Voluntary Turnover Percentage Click here to enter text. Click here to enter text. Click here to enter text. 4. What percentage of turnover was voluntary? Calendar Year: 2012 2013 2014 Voluntary Turnover Percentage Click here to enter text. Click here to enter text. Click here to enter text. 5. What percentage of turnover was involuntary (company initiated terminations)? Calendar Year: 2012 2013 2014 Involuntary Turnover Percentage Click here to enter text. Click here to enter text. Click here to enter text. 2 | Page Employer of Choice Award – Baseline Application 6. What is the average turnover in your industry? Click here to enter text. 7. Number of new hires: how many employees were hired? Calendar Year: 2012 2013 2014 Number of New Hires Click here to enter text. Click here to enter text. Click here to enter text. COMPENSATION & BENEFITS 1. Do you have a formal compensation plan? ☐Yes ☐No 2. Do you have a pay-for-performance system? ☐Yes ☐No 3. What is your compensation strategy? Above market At market Below market 4. Please indicate what benefits you currently provide employees. Add other benefits to the list, as appropriate. BENEFITS ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ Health Insurance Plan HSA with company contribution HSA with no company contribution HRA FSA (Health and/or Dependent Care Wellness Program Dental Plan Vision Insurance Life Insurance Disability Insurance Vacation/PTO Pay Sick Pay Retirement (401K) Defined Benefit Retirement Plan ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ Stock Options On-site fitness center facilities Profit-sharing bonuses Tuition reimbursement On-site day care Elder care provisions Subsidized cafeteria Employee Assistance Program Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. 5. Is the total compensation package competitive for your industry? ☐ Yes ☐ No 6. How do you benchmark your total compensation package? Click here to enter text. 7. What industry leading pay or benefit strategy do you employ that you believe separates you from other employers? Click here to enter text. 3 | Page Employer of Choice Award – Baseline Application CULTURE An Organization’s Culture refers to its values, beliefs, and behaviors … both spoken and unspoken. It strongly influences how employees behave individually and how they interact with each other. Among other things, it deals with respect, attitudes towards excellence and how customers are viewed. The following questions address your Organizational Culture: 1. Does your organization have stated core values? If yes, what are these? ☐ Yes ☐ No Click here to enter text. 2. Whether stated or unstated; how are these reinforced throughout the organization? Click here to enter text. 3. a. Give specific examples that show your employees embody your core values. Click here to enter text. b. Give specific examples that show your company’s environment is consistent with your core values. Click here to enter text. 4. Give specific examples of how teamwork is displayed within departments, between department, among leadership and between leadership and all other employees. 5. What has been the measured level of employee engagement over the last 12 months? ☐ Above 95% ☐ 90 to 94% ☐ Less than 90% If less than 90% please indicate what percentage: ☐ 35 to 40% ☐ 41 to 50% ☐ Over 50% ☐ we don’t measure it Click here to enter text. ☐ we don’t measure it 6. If measured, describe how you determine the percentage of employee satisfaction: Click here to enter text. 4 | Page Employer of Choice Award – Baseline Application 7. What has been the measured level of customer satisfaction over the last 12 months? ☐ Above 95 ☐ 90 to 94% ☐ Less than 90% ☐ We don’t measure it If less than 90% please indicate what percentage: Click here to enter text. How do you measure customer satisfaction? Click here to enter text. 8. Do your employees know what they can specifically do to positively impact customer satisfaction? Please provide two examples. Example 1: Click here to enter text. Example 2: Click here to enter text. 9. What do you do on a daily, weekly, monthly and annual basis to ensure that you have a highly engaged workforce? Give specific examples with measured outcomes where applicable. Click here to enter text. 11. How do you ensure that managers and supervisors have and maintain strong, applied leadership skills? Click here to enter text. 12. Which of the following tools are used by employees to share ideas and concerns? (check all that apply) ☐ Intranet ☐ Open Door Policy ☐ Idea Program Describe success of these programs: ☐ Suggestion Box ☐ Staff Meetings ☐ Lunch with a Senior Leader Click here to enter text. 13. Do employees participate in setting individual and department goals? ☐ Yes ☐ No 14. Describe any policies, practices and training that reinforce health, safety and environmental consciousness as a top priority in your company. Click here to enter text. 5 | Page Employer of Choice Award – Baseline Application 15. What has been the OSHA incident rate (IR) or Accident Frequency Rate (AFR) for the past three (3) calendar years compared to your industry standard? Click here to enter text. 2012 Click here to enter text. 2013 Click here to enter text. 2014 Click here to enter text. Organization IR 2012 Click here to enter text. 2013 Click here to enter text. 2014 Click here to enter text. Organization AFR Click here to enter text. Click here to enter text. Click here to enter text. Industry’s IR Click here to enter text. Click here to enter text. Click here to enter text. Industry’s AFR Click here to enter text. Click here to enter text. Click here to enter text. 16. What steps have you taken to minimize our incident rate and improve your safety record? Click here to enter text. 17. What else would you like us to know about the culture within your organization? Click here to enter text. 6 | Page Employer of Choice Award – Baseline Application COMMUNICATION Communication is often listed among the top needs by employees. Excellent communication typically characterizes companies with a high level of employee engagement. The following questions ask you to describe the effectiveness and extent of communication throughout your organization: 1. How do you communicate the company’s vision, mission and goals throughout the organization? Click here to enter text. 2. How do you ensure that business performance data is communicated to all employees regularly and on time? Click here to enter text. 3. What tools and processes are used to communicate employees’ roles and responsibilities? Click here to enter text. 4. What tools and processes are used to communicate performance expectations, feedback and coaching? Click here to enter text. 5. What unique and creative ways have you used to improve communication at your company? Click here to enter text. 6. How did you identify the need for this unique communication tool? Click here to enter text. 7 | Page Employer of Choice Award – Baseline Application TRAINING AND DEVELOPMENT Personal and professional growth is a strong motivator. Today as employees concentrate on their current and future marketability. The following questions address how you encourage growth and opportunity for your employees: 1. What training/educational opportunities does your company support? (Check all that apply): ☐ ☐ ☐ ☐ ☐ ☐ Job skills training English as a second language Community college programs College degree programs Leadership Respect in the Workplace ☐ Vocational or Technical Education ☐ Basic computer skills ☐ Industry recognized certification programs ☐ Supervisory ☐ Customer Service ☐ Bullying ☐ Project Management ☐ Emotional Intelligence ☐ Yes ☐ No 2. Does your organization help pay for these programs? 3. What percentage of your company’s budget is allocated to training annually? Please enter percentage. Click here to enter text. 4. Please describe any annual training required of employees: 5. Does your organization require a minimum number of professional development hours or programs for employees, managers and leadership team members? If so please enter the number of required hours and programs. All Employees Only Managers Only Leadership Team # of Hours Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text. Required Programs Click here to enter text. Click here to enter text. Click here to enter text. What else would you like us to know about your Training and Development initiatives? Click here to enter text. 8 | Page Employer of Choice Award – Baseline Application LIFE WORK BALANCE Companies that offer benefits and policies to allow employees to manage the competing demands of work, family, friends and community have a competitive advantage in recruiting, retention, productivity and customer service levels. The following questions address how your policies and practices support the challenges of balancing the demands of work and life. 1. What alternative work schedules does your company offer that support life work balance? ☐ Flex Time ☐ Telecommuting 2. ☐ Remote work place ☐ Work from home at times What other alternatives do you offer to a traditional work schedule? Click here to enter text. 3. Please check all that apply regarding programs, incentives or benefits that you offer to promote health and wellness. ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ ☐ 4. Comprehensive Wellness Programs Health Club/Gym Membership Smoking cessation classes or reimbursement for classes Weight loss classes or reimbursement for classes Weight loss control Blood pressure checks/cholesterol checks/Flu shots Stress reduction/Time management Wellness Fairs Pre-natal classes Only what is provided through insurance Other (please specify) Click here to enter text. What organizationally unique things do you do to improve employees work life balance? (Example: Provide time off for school activities or coaching etc.) Click here to enter text. 5. What organizationally unique things do you do to recognize or reward your employees? Click here to enter text. 9 | Page Employer of Choice Award – Baseline Application 6. In addition to mandated state and or federal required time off (FMLA), what paid or Unpaid time off do you offer? Click here to enter text. RECOGNITION AND REWARDS Effectively applying fundamental principles of rewards and recognition lets employees know that their valuable contributions are important and their efforts are appreciated. The following questions address some of these fundamental considerations and how they are applied in your organization. 1. What recognition programs are in place to acknowledge employee performance? Click Here to Enter Text 2. Does your company have a budget for recognition programs? ☐ Yes ☐ No 3. Is there some type of profit- or gain-sharing plan? ☐ Yes ☐ No Please provide any other comments that you would like to make relevant to the Employer of Choice Award: Click here to enter text. Thank you for applying for the Employer of Choice Award. The application must be emailed or postmarked by July 31, 2015. If you are submitting this as a Microsoft Word document, please do one of the following: 1. Email the form to: pbrunault@eane.org or 2. Print and mail to: Peter Brunault Employers Association of the NorthEast P.O. Box 1070 Agawam, MA 01001- 6070 10 | Page