BSBPMG415 Apply Project RiskManagement Techniques Online Delivery Delivery and Assessment Guide Northern Sydney Institute School of Business and Finance St Leonards Campus Delivery and Assessment Guide Table of Contents Facilitator and Head Teacher Contact Details ..................................................................................... 3 Unit of Competency: BSBPMG415 Apply Project Risk-Management Techniques .............................. 3 Elements....................................................................................................................................... 3 Resources ............................................................................................................................................. 4 Assessment .......................................................................................................................................... 4 Assessment Task 1: Individual Assignment.................................................................................. 4 Assessment Task 2: Quiz .............................................................................................................. 7 Assessment Task 3: Forum postings ............................................................................................ 8 Additional Assessment Information ............................................. Error! Bookmark not defined. Appendix A – Assessment Task 1 - Workbook for Apply Project Risk Management Techniques ..... 11 Element 1: Assist with risk analysis and planning ...................................................................... 11 Element 2: Conduct risk control activities ................................................................................. 15 Element 3: Contribute to assessing risk management outcomes ............................................. 16 Document1 Page 2 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide Facilitator and Head Teacher Contact Details Facilitator Name: Alison Roberts Email Address: Alison.Roberts7@det.nsw.edu.au Other contact details: 9942 0234 Head Teacher Name: Deborah Evans, Business Services Email Address: Deborah.Evans@det.nsw.edu.au Unit of Competency: BSBPMG415 Apply Project Risk-Management Techniques Elements Element Performance Criteria 1. Assist with risk analysis and planning 1.1 Contribute to identifying and prioritising potential risks throughout the project life cycle, using established risk-analysis methods, techniques and tools 1.2 Contribute to developing risk-management strategies and riskmanagement plans according to established guidelines 1.3 Contribute to developing and implementing risk-reporting mechanisms 2. Perform risk-control activities 2.1 Monitor risks according to agreed project and risk-management plans and advise project manager of changing circumstances 2.2 Regularly review progress and future activity for the purpose of identifying potential and actual risks and opportunities 2.3 Contribute to implementing agreed risk-management approaches and amending plans to reflect the changing environment 2.4 Contribute to corrective action on risks according to the riskmanagement plan and delegated authority 2.5 Contribute to the review of contingency plans on an ongoing basis and, where required, ensure tasks allocated to individuals and/or team are clarified with the project manager before implementation 2.6 Apply and monitor risk-contingency measures according to the risk-management plan 2.7 Identify and report opportunities in the same way as risks 3. Contribute to assessing risk-management outcomes 3.1 Contribute to the ongoing review of project outcomes to determine the effectiveness of risk-management activities by accessing project risk records and other available information 3.2 Report risk-management issues and responses to others for lessons learned or application to future projects Document1 Page 3 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide The complete unit of competency is available on the Training.Gov.Au website. Resources The following resources are required for this unit: Resource Additional Information A Guide to the Project Management Body of Knowledge 5th Edition A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Newtown Square PA, Project Management Institute, 2013, 5th edition ISBN13: 978-1-935589-67-9 Optional: Project Management in Practice Project Management in Practice by Pearson, Larson and Gray, McGraw-Hill, 2013, ISBN13: 9781743077238 studEspace (Learning Management System) Apply Project Risk Management Techniques Site at: http://nsfsakai.nthsydney.tafensw.edu.au/library/skin/nsi/home.html Assessment Task Overview Due Date Weighting Unit of Competency Elements 1. Individual Assignment Refer to timetable Satisfactory/ Not Satisfactory BSBPMG415 Apply Project Risk-Management Techniques 2. Quiz – 15 multiplechoice questions Refer to timetable Satisfactory/ Not Satisfactory BSBPMG415 Apply Project Risk-Management Techniques 3. Forum postings Refer to timetable Satisfactory/ Not Satisfactory BSBPMG415 Apply Project Risk-Management Techniques Assessment Task 1: Individual Assignment Student Instructions Project Choice Document1 Page 4 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide Your selected project must be agreed between you and your facilitator so that its methodology, tools and techniques conform to the performance requirements of each Unit of Competency before you start work on the unit. You may use the same project for all units in this Course, unless your selected project changes during the Course or cannot conform to the performance requirements of any of the Units of Competency. If either or both of these events occur during your course, you must contact your facilitator to find out what you need to do to continue to satisfy the Course performance requirements and achieve competency. Your selected project must have: a practical and comprehensive project plan a documented communications strategy a detailed project budget strategic engagement with stakeholders a risk, issues and change-management methodology a quality plan with assurance and control processes a supportive team-based environment. Note: it is recommended the project be undertaken within an organisation, business or you are operating as a consultant. If you continue to the Diploma of Project Management this is mandatory and it is a mandatory requirement for certification with the Australian Institute of Project Management. Workbook Use the Workbook provided in Appendix A to answer the questions. All questions in this assignment must be applied to your project (unless otherwise stated) and specific answers (not just theory) are required to show you can apply what you have learnt to your project. Your answers must be satisfactory for all questions. Submission Note: It is important for project management to show you can meet deadlines. Assignments will be submitted by uploading documents to the Assignments area in studEspace – electronic copies are required for audit purposes. More than three attachments for a submission will not be accepted. Accepted file types are: MS Word, MS Excel, MS PowerPoint, MS Project, MS Publisher and PDF. Versions accepted are 2003 onwards. Feedback and Resubmission You will receive your feedback within two weeks - you will be notified by email by your facilitator Document1 Page 5 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide when results are available. You will need to visit this Assignments area in studEspace and down load your feedback. Where students answers are deemed not satisfactory after the first attempt a resubmission may be requested. If a student has demonstrated consistent effort in the learning of a module then, at the facilitator’s professional discretion, the student may be awarded a resubmission. This resubmission must be made as soon after the initial assessment as possible. Environmental Sustainability: You may wish to consider including environmental sustainability principles in the risk by including specific sustainability objectives and practices by including an environmental risk category and assessing project risks in this category. Environmental sustainability could include: Avoid or reducing the use of a resource including water, electricity, transport etc. Reuse and recycling of a resource Buying green Reduction in packaging and other waste. Criteria for competency To achieve competency in the unit BSBPMG415A Apply project-risk management techniques you are required to demonstrate your knowledge, skills and experience to: assist with risk analysis and planning by contributing to identifying and prioritising potential risks throughout the project life cycle, using established risk-analysis methods, techniques and tools contribute to developing risk-management strategies and plans according to established guidelines contribute to developing and implementing risk-reporting mechanisms perform risk-control activities including monitor risks according to agree project and riskmanagement plans and advise project manager of changing circumstances regularly review progress and future activity for the purpose of identifying potential and actual risks and opportunities contribute to implementing agreed risk management approaches and amending plans to reflect the changing environment contribute to corrective action on risks according to the risk management plan and delegated authority contribute to the review of contingency plans on an ongoing basis, and where required, ensure tasks allocated to individuals and/or team are clarified with the project management prior to implementation apply and monitor risk-contingency measures according to the risk management plan identify and report opportunities in the same way as risk contribute to assessing risk-management outcomes via the ongoing review of project outcomes to determine the effectives of risk management activities in the project risk records and other available information Document1 Page 6 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide report risk management issues and responses to others for lessons learned or application for future projects. Assessor Instructions Assessment Task 1 requires the student to submit evidence in a project to demonstrate that student has the knowledge, skills and experience to apply project risk management techniques. The assessor: checks that each student’s proposed project satisfies the course requirements for the project choice according to the criteria listed in the Project Choice section above advises each student that their project satisfies the course requirements according to the student’s course timetable assesses each student’s work to ensure that their work satisfies the performance criteria for competency listed above in Assessment Task 1 completes each student’s assessment within 2 weeks of submission provides feedback as required about the student’s work overall and/or individual task elements in writing requests each student to resubmit their work or components of their work to satisfy the performance criteria for competency as soon as possible after each assessment notifies each student that they are Satisfactory/ Not Satisfactory in writing record each student’s results in EBS. Assessment Task 2: Quiz Student Instructions The Quiz is comprised of 15 multiple-choice questions and is administered by studEspace in the Tests and Tasks area of the Apply Project Risk Management Techniques Site. The questions are drawn from the Project Management Body of Knowledge (PMBoK) and from the Learning Program. All quizzes are timed to take 30 minutes and be conducted as an open book revision exercise. It should be undertaken as an individual assessment with no student interaction or teacher interaction. Once the time limit is exceeded, the Quiz will save and submit your answers – you need to be careful to complete the quiz in the time given. You will be allowed two attempts at the Quiz – you must receive at least 16 marks out of 20 for one of these attempts. Feedback: studEspace will give you your mark on submission. Assessor Instructions Assessment Task 2 requires the student to answer questions about project risk and submit their answers on the studEspace Apply Project Risk Management Techniques site. Answers must demonstrate the student’s application of their risk management knowledge to their project management skills and experience. Document1 Page 7 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide The assessor: assesses each student’s answers in accordance with the performance criteria for competency listed in Assessment task 1 should not accept theoretical answers or answers copied directly from texts without acknowledgement of the text assess each student’s answers and provide feedback within 2 weeks of submission notifies each student that they are Satisfactory/ Not Satisfactory in writing record each student’s results in EBS. Assessment Task 3: Forum postings Student Instructions The purpose of the Forum is to stimulate discussion, and sharing of information/ideas about project management tools and techniques, its challenges and best practice by students and the teacher. Participation in the forum is mandatory to achieve competency in this unit particularly in relation to your project selected for Assessment Task 1. You participate in a Forum in the Forums area of the Site in studEspace. Your postings are listed in studEspace. Performance criteria to achieve competency in Asses sment Task 3 To achieve competency in Assessment Task 3: you must open and read a minimum of one (1) other posting about the topic you must post comments and queries about one (1) other postings about the topic you post your answers to specific Forum questions and queries, replies or comments about the topic in accordance with the Unit’s overall performance criteria to achieve competency respond to all postings by your facilitator your postings must be at least three sentences long your postings cannot be limited to a question only. You must include a background and explanation as to why to you are asking a question or query you must explain why you agree or disagree with another person’s posting reflect the type of posting example listed at the beginning of the Forum. Assessment and Feedback: Any forum postings will be assessed within two weeks and student notified by email. Assessor Instructions Assessment Task 3 requires both assessors and students to participate by posting a response to each question raised in the studEspace Forum. The purpose of the Forum is to enable students to challenge their knowledge and skills and to provide an opportunity for continuous improvement. The assessor: Document1 Page 8 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide should respond to each forum posting using a range of question/comment types including a request for clarification, explanation or reliability of assumptions, examples of a student’s reasoning process, alternative viewpoints, possible consequences of poster’s reasoning process assess each student’s postings in terms of satisfying the elements and performance criteria for each unit of competency notifies each student that they are Satisfactory/ Not Satisfactory in writing record each student’s results in EBS. Additional Assessment Information Finding out results Other than from your teacher, unit results may also be accessed using your log-on to Student e-Services. You should have received information about how to register for Student e-Services when you enrolled. Dispute of Mark/grade If you do not agree with the grade given for your assessment, you may appeal the assessment decision. You should first discuss the assessment result with your teacher. If you are not satisfied with the outcome of that discussion you can access the appeal process through the staff in the campus administration office. Reasonable Adjustment If you have a permanent or temporary condition that may prevent you successfully completing the assessment task(s) you should immediately talk with your teacher about ‘reasonable adjustment’. This is the adjustment of the way you are assessed to take into account your condition and may include providing a support person or extra time. The assessment criteria cannot be altered. Recognition of Prior Learning (RPL) All TAFE students are eligible to apply for credit for previous formal, informal and non-formal learning. Refer to the Training and Education Support website for information about Credit pathways (Articulation, Credit transfer and Recognition of Prior Learning (RPL). There is also a brochure widely available throughout the campus on RPL. Each case of student absence from an assessment event, or late submission of an assessment event, will be considered by the teacher on an individual basis. Students should endeavour to notify their teacher in advance where an absence will prevent them from attending, or submitting, a planned assessment event (e.g. class test, presentation, project, report, portfolio or assignment). Unexpected absence and/or late submission due to illness, work commitments and/or other unforeseen misadventure MUST be supported by documented evidence (e.g. medical certificate, statements from employers etc.). If you fail to adequately notify and/or explain your absence/late submission penalties may apply as follows: 1. If a student is late handing in an assessment event the following penalty may apply: if the assessment event is more than 7 days late the grade is reduced to a Fail/Not Competent for this event. 2. No penalty will apply if the student has an acceptable reason and negotiates a new date with the teacher before the original due date, or if it is not possible, at the first attendance after the event or within 7 days (whichever is the sooner). The negotiated or revised date will become the Policy on Late Assessment Document1 Page 9 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide due date and the penalty will apply if the assessment event is not submitted by the revised due date. If extension is not accepted the original due date applies and the penalty will be as outlined. 3. If the student does not attend a class test, presentation or other classroombased assessment event on a negotiated date, penalty may apply. 4. Failure in one particular assessment event may not necessarily mean a Fail in the unit. For information about assessment in TAFE please see "Every Student's Guide to Assessment in TAFE NSW" which was offered at enrolment and is available on the TAFE internet site at: https://www.tafensw.edu.au/courses/expectations/assets/pdf/assessment _guide.pdf Policy on Plagiarism Definition: Plagiarism involves using the work of another person and presenting it as your own. A STUDENT WILL BE GUILTY OF PLAGIARISM if they do any of the following in an assignment, or in any piece of work which is to be assessed, without clearly acknowledging their source(s) for each quotation or piece of borrowed material: a) copying out part (s) of any document or audio-visual material, including computer–based material; b) using or extracting another person’s concepts, experimental results, or conclusions; c) summarising another person’s work; d) in an assignment where there was collaborative preparatory work, submitting substantially the same final version of any material as another student. Document1 Page 10 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide Appendix A – Assessment Task 1 - Workbook for Apply Project Risk Management Techniques Element 1: Assist with risk analysis and planning 1. Your project manager has asked you to contribute to risk analysis and planning. You have been asked to provide (5) risks as well analysing and developing strategies. To do this you fill out the Risk Register below using the rating scales provided. You must include at least one opportunity. Likelihood Scales Very Low 1 Highly unlikely to occur; however, still needs to be monitored as certain circumstances could result in this risk becoming more likely to occur during the project Low 2 Unlikely to occur, based on current information, as the circumstances likely to trigger the risk are also unlikely to occur© Medium 3 Likely to occur as it is clear that the risk will probably eventuate High 4 Very likely to occur, based on the circumstances of the project Very High 5 Highly likely to occur as the circumstances which will cause this risk to eventuate are also very likely to be created Impact Scales Very Low 1 Insignificant impact on the project. It is not possible to measure the impact on the project as it is minimal Low 2 Minor impact on the project, e.g. < 5% deviation in scope, scheduled end-date or project budget Medium 3 Measurable impact on the project, e.g. 5-10% deviation in scope, scheduled end-date or project budget High 4 Significant impact on the project, e.g. 10-25% deviation in scope, scheduled end-date or project budget Very High 5 Major impact on the project, e.g. >25% deviation in scope, scheduled end-date or project budget Risk Matrix: Likelihood X Impact = Overall Level/Rating LIKELIHOOD Very Low Low Medium High Very High Document1 Page 11 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide IMPACT 1 2 3 4 5 Very Low 1 Very Low 1 Low 2 Low 3 Low 4 Medium 5 Low 2 Low 2 Low 4 Medium 6 Medium 8 High 10 Medium 3 Low 3 Medium 6 High 9 High 12 Very High 15 High 4 Low 4 Medium 8 High 12 Very High 16 Very High 20 Very High 5 Medium 5 High 10 Very High 15 Very High 20 Very High 25 Overall Level/Rating 0 – 1 = Very Low 2 – 4 = Low 5 – 8 = Medium 9 – 14 = High 15 – 25 = Very High Document1 Page 12 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide Risk Register Initial 1 Residual <Describe the strategy put in place and also whether this is mitigation, acceptance, exploit etc.> 2 3 4 5 Document1 Page 13 of 16 Revision Date: 17/07/2015 Rating Mitigation Strategy/Response Likelihoo d Impact Risk Description Rating Risk No# Likelihoo d Impact <The risk register should include project risks – not just work health and safety risks. It should include both positive (opportunity) and negative risks> Delivery and Assessment Guide 2. You also need to provide Action Plans for the top two of these risks. To do this you fill out the Risk Action Plans provided below. Risk Action Plan #1 Item No: <Risk No.> Risk Description: <risk description> Risk Rating : <Very low/low/medium/high/very high> Risk Treatment: <Accept/Mitigate/Avoid/Transfer> Action Plan: Proposed Actions: <risk response> Resource Requirements: <resource requirements to put the risk response into place> Responsibilities: <who will be responsible for putting the risk response into place> Scope Impact: <scope impact of putting the risk response into place> Time Impact: <time impact of putting the risk response into place> Cost Impact: <cost impact of putting the risk response into place> Reporting & Monitoring Required: <reporting and monitoring required for this risk response> Prepared by: <Name> Date: <DD/MM/YY> Reviewed by: <Name> Date: <DD/MM/YY> Risk Action Plan #2 Item No: <Risk No.> Risk Description: <risk description> Document1 Page 14 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide Risk Rating : <Very low/low/medium/high/very high> Risk Treatment: <Accept/Mitigate/Avoid/Transfer> Action Plan: Proposed Actions: <risk response> Resource Requirements: <resource requirements to put the risk response into place> Responsibilities: <who will be responsible for putting the risk response into place> Scope Impact: <scope impact of putting the risk response into place> Time Impact: <time impact of putting the risk response into place> Cost Impact: <cost impact of putting the risk response into place> Reporting & Monitoring Required: <reporting and monitoring required for this risk response> Prepared by: <Name> Prepared by: <Name> Prepared by: <Name> Prepared by: <Name> 3. Describe the process you use to present and discuss these identified risks to the project and organisational stakeholders. You must include reference to the opportunities as well as risks in your answer. <<<<< INSERT ANSWER HERE>>>> Element 2: Conduct risk control activities 1. For the two risks in the action plans, due to changing circumstances throughout the project timeline, outline how the risk register for these is likely to be updated. <<<<< INSERT ANSWER HERE>>>> 2. The first risk in your risk register actually happens during the execution phase – what activities and changes to the plan do you or your Project Manager undertake as a result? Document1 Page 15 of 16 Revision Date: 17/07/2015 Delivery and Assessment Guide <<<<< INSERT ANSWER HERE>>>> 3. One of your risk action plans is no longer feasible and your project manager asks you to provide an alternative solution – cut and paste one of the action plans from above and make the necessary changes. <<<<INSERT ACTION PLAN HERE >>>> Element 3: Contribute to assessing risk management outcomes 1. List two risk management issues you may have experienced on the project (in the table below) including a recommendation for future projects. Date Description of problem/opportunity Recommended Action for next time/project Lesson Learnt Raised By 2. What project records did you access to obtain the information for the above lessons learnt? <<<<< INSERT ANSWER HERE>>>> Document1 Page 16 of 16 Revision Date: 17/07/2015