Part 3: Strategic Implementation Strategic Management: creating competitive advantages Gregory G. Dess G. T. Lumpkin Marilyn L. Taylor STRATEGIC MANAGEMENT McGraw-Hill/Irwin Chapter 14 Analyzing Strategic Management Cases Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. Why Analyze Strategic Management Cases? • The process of analyzing, decision making, and implementing strategic actions raises many good questions • Why do some firms succeed and others fail? • Why are some companies higher performers than others? • What information is needed in the strategic planning process? • How do competing values and beliefs affect strategic decision making? • What skills and capabilities are needed to implement a strategy effectively? Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-2 Why Analyze Strategic Management Cases? • Case analysis • Simulates the real-world experience • Forces you to choose among different options • Set forth a plan of action based on your choices Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-3 Why Analyze Strategic Management Cases? • Strategic management cases • Detailed description of a challenging situation faced by an organization • Usually includes a chronology of events and extensive support materials • Financial statements • Product lists • Transcripts of interviews with employees Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-4 Skills Developed from Case Analyses Differentiate • Evaluate many different elements of a situation at once • Differentiating between the factors that are influencing the situation • Understanding that problems are often complex and multilayered • Dig deep • Being too quick to accept an easy solution will probably fail to get to the heart of the problem Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-5 Skills Developed from Case Analyses Differentiate • Envision explanation that might not readily be apparent • Imagine different scenarios Speculate • Contemplate the outcome of a decision • Deal with uncertainty and incomplete knowledge • Missing data • Information may be contradictory • Speculate about details and consequences that are unknown Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-6 Skills Developed from Case Analyses • Look at the big picture Differentiate • Have an organizationwide perspective Speculate • Integrate the information into one set of recommendations affecting the whole company Integrate • Changes made in one part will affect the others • Integrate the impact of various decisions and environmental influences on all parts of the organization Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-7 Financial Ratio Analysis Techniques Ratio What It Measures Short-term solvency, or liquidity, ratios: Current ratio Quick ratio Cash ratio Ability to use assets to pay off liabilities. Ability to use liquid assets to pay off liabilities quickly. Ability to pay off liabilities with cash on hand. Adapted from Exhibit 14.1 Summary of Financial Ratio Analysis Techniques Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-8 Financial Ratio Analysis Techniques Ratio What It Measures Long-term solvency, or financial leverage, ratios: Total debt ratio Debt-equity ratio Equity multiplier Times interest ratio Cash coverage ratio How much of a company’s total assets are financed by debt. Compares how much a company is financed by debt with how much is it finance by equity. How much debt is being used to finance assets. How well a company has its interest obligations covered. A company’s ability to generate cash from operations. Adapted from Exhibit 14.1 Summary of Financial Ratio Analysis Techniques Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-9 Financial Ratio Analysis Techniques Ratio What It Measures Asset utilization, or turnover, ratios: Inventory turnover How many times each year a company sells its entire inventory. Day’s sales in How many days on average inventory is on hand before it inventory is sold. Receivables How frequently each year a company collects on its credit turnover sales. Days’ sales in How many days on average it takes to collect on credit receivables sales (average collection period). Total asset How much of sales is generated for every dollar in assets. turnover Capital intensity The dollar investment in assets needed to generate $1 in sales. Adapted from Exhibit 14.1 Summary of Financial Ratio Analysis Techniques Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-10 Financial Ratio Analysis Techniques Ratio What It Measures Profitability ratios: Profit margin Return on assets (ROA) Return on equity (ROE) How much profit is generated by every dollar of sales. How effectively assets are being used to generate a return. How effectively amounts invested in the business by its owners are being used to generate a return. Market value ratios: Price-earnings ratio Market-to-book ratio How much investors are willing to pay per dollar of current earnings. Compares market value of the company's investments to the cost of those investments Adapted from Exhibit 14.1 Summary of Financial Ratio Analysis Techniques Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-11 Five Steps for Conducting a Strategic Management Case Analysis Propose alternative solutions Step StepThree Four • Develop a list of options first without judging them Do nothing is often a reasonable alternative • Evaluate alternatives Can the company afford it? Is the solution likely to evoke a competitive response? Will employees accept the change? How will it affect other stakeholders? How does it fit with the vision, mission, objectives? Will the culture or values of the company change? Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-12 Five Steps for Conducting a Strategic Management Case Analysis Make recommendations Step Step Four Five • Make a set of recommendations that your analysis supports • Describe exactly what needs to be done • Explain why this course of action will solve the problem • Include suggestions for how best to implement the proposed solution • The solution you propose must solve the problem you identified Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-13 Preparing an Oral Case Presentation Rule Description Be logical and consistent Rambling presentations are hard to follow, may confuse the listener, and fail to evoke a good discussion. Present arguments and explanations in logical sequence. Support with facts and appropriate financial analyses. Be sure solutions address the problems you identified. Defend your position Anticipate what others might disagree with and be prepared to defend your views in class discussion. Be aware of the choices you made and implications of your recommendations. Be clear about your assumptions. Be able to expand on your analysis. Strategic management case analyses are often conducted Share by teams. Each member should have a clear role in the oral presentation responsibilities presentation, preferably a speaking role. Coordinate the different parts into a logical, smooth-flowing whole. Adapted from Exhibit 14.2 Preparing an Oral Case Presentation Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-14 Preparing an Written Case Analysis Rule Description Be thorough Many ideas about oral presentations also apply to written case analysis. However, a written analysis typically has to be more complete. Write out the problem statement and articulate assumptions. Support your arguments and reference case materials and other facts more specifically. Coordinate team efforts Written cases are often prepared by small groups. Within a group you may disagree about the diagnosis or recommended plan of action. Healthy disagreement may lead to a richer understanding of the case, but, before committing your ideas to writing make sure you coordinate your responses. Don’t prepare a written analysis that appears contradictory or looks like a patchwork of disconnected thoughts. Adapted from Exhibit 14.3 Preparing a Written Case Analysis Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-15 Preparing an Written Case Analysis Rule Description Avoid restating the obvious There is no reason to restate the case content. This uses up valuable space and accomplishes little. Stay focused on key points. Only restate information that is most central to your analysis. Present information graphically Tables, graphs, and other exhibits are usually one of the best ways to present supporting factual material. Financial calculations such as break-even analysis, sensitivity analysis, or return on investment are best presented graphically. Even qualitative information such as product lists or rosters of employees can be summarized and viewed quickly by using a table or graph. Exercise quality control Use good grammar, avoid misspelling words, and eliminate typos and other visual distractions. Make your written presentation appear as professional as possible. Don’t let a poor appearance of your written case keep the reader from recognizing the importance and quality of your analysis. Adapted from Exhibit 14.3 Preparing a Written Case Analysis Copyright © 2005 by The McGraw-Hill Companies, Inc. All rights reserved. 14-16