1 SELF AWARENESS AND LEADERSHIP - AN EXPLORATORY STUDY A Synopsis Submitted in partial fulfillment of the requirements for the award of the degree of DOCTOR OF PHILOSOPHY in FACULTY OF MANAGEMENT SCIENCE By V. VIVEKANANDA SURI [Reg. No. 06 03 PH 1326] RESEARCH AND DEVELOPMENT CELL JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY HYDERABAD KUKATPALLY, HYDERABAD – 500 085 INDIA July 2011 2 Introduction Leadership has been around since man has known time, and yet there is no common understanding everyone agrees on. Perhaps this is because leadership definition is continuously changing and evolving. It is a complex entity, with many applications, and the results that it creates depend highly on the situation in which it is being observed. To handle present day business realities, some authors provide directions on ‘Leadership Style’ requirements for the leaders to adopt. Transactional / Transformational model promoted by Bass and Avolio (1994) was seen as relevant to the challenges of organizations in a highly volatile and rapidly changing business environment (Malcolm Higgs, 2002). Sashkin (1988) stated that Transformational leaders provide the basis for creating organizations that are extremely effective in terms of any criterion of performance or profit. Church (1997) found that high performance managers were significantly more self-aware compared with average performance managers. This relationship was consistent regardless of data source, organization, or method of assessing managerial performance. Failed managers are less self-aware, readily lose their balance, cannot handle mistakes openly, are not able to learn from past, and have a limited number of job assignments (Eichinger & Lombardo, 2003; Lombardo & Eichinger, 2001; McCall & Lombardo, 1983; Shipper & Dillard, 2000). Tom Bourner, (1996) contended that an increasing rate of change within 3 organizations increases the need for development of self-awareness in managers. Continuous changes in both the economy and technology suggest that managers who lead modern organizations constantly need to be engaged in a leadership learning process. Although much of executive development focuses on technical and financial issues, the big difference in careers results from a lack of knowledge of a different kind —gaps in self-awareness (Robert Hogan and Rodnet Warrrenfeltz, 2003) Research Objectives Following are the objectives set for this research Objective 1: To understand self awareness in published literature and come up with a questionnaire to measure it. Objective 2: To understand leadership styles in published literature and pick popular and/or nascent leadership styles for further study and measure them using a questionnaire. Objective 3: To study and infer empirical relationship between self awareness and select leadership styles. Objective 4: To study the extent of select leadership styles in Information Technology industry. 4 Literature Review Understanding Self Awareness Self-awareness has been defined as one’s ability to self-observe (Wicklund, 1975) and to precisely evaluate one’s behavior with respect to set norms (Atwater and Yammarino, 1992). Self-awareness is the practice of reflecting on and accurately assessing one’s behaviors and skills as they are manifested in workplace interactions (Church, 1997). Malcolm Higgs (2002) has described self awareness as “the awareness of our own feelings and the ability to recognize and manage these”. Goleman (1998) researched extensively on emotional intelligence, has said that self awareness is a component of emotional intelligence. Self awareness involves leaders being aware of their strengths and weaknesses and possessing the ability to be frank and honest about them (Goleman, 1998). He also said that self awareness in turn has three components - emotional awareness, self assessment and self confidence. Understanding Leadership In his conceptualizes path the breaking constructs book, of Leadership, transactional Burns and (1978) transforming leadership. Since its publication, it is considered the source from which new leadership theories and approaches have emerged (Bryman, 1992). Bass and Avolio (1994) broadened and enriched Burns’ (1978) model 5 with the introduction of their full range of leadership model. Drawing an inference from Burns’ (1978) work, several researchers have begun exploring transcending leadership as a discrete construct. Though briefly mentioned by Burns, neither he nor Bass and Avolio (1994) delved into the prospective phenomenon of transcending leadership to any meaningful extent (David Jordan 2005). New Paradigm in Transformational Leadership Metcalfe and Metcalfe (2005) brought in new dimension to transformational leadership, “Genuine concern for others’ well-being and development”. They summarized that the US models still focus on characteristics of the leader, and often at senior level of leadership, such as a chief executive resulting in ‘heroic’ models of leadership, in contrast, their study with its focus on middle level leaders, reveals more of a ‘leader as servant’ notion of leadership. Metcalfe and Metcalfe developed new model they called it as the Transformation Leadership Questionnaire (TLQ). The present study developed a transformational leadership questionnaire based on components of TLQ for the purpose of this research. Servant Leadership The focus of servant leadership is not on self but rather on others and the leader is first servant of others (Greenleaf, 1977). The servant 6 leaders first and foremost activity is to serve and meet the needs of others (Russell & Stone, 2002). The philosophy of the servant leader as seen by Greenleaf (1977) is distinct to say the least. He said that the servant leader puts others first, trusts everyone unless they prove themselves untrustworthy. Patterson's (2003) doctoral research has come up with a servant leadership model that includes seven behaviors as exhibited by a servant leader while interacting with his/her followers. These seven behaviors are agapao love, humility, altruism, vision, trust, empowerment, and service. Transcendental Leadership Transcendental leadership addresses the weakness of Transformational / Charismatic leadership by providing the motives behind a leader’s practices, that is, altruistic love, a sense of wholeness, harmony and well-being produced through care, concern, appreciation of both self and others and authentic selfless concern for people. Transcendental leaders help followers feel powerful and enabled to make decisions, accomplish work, and lead on their own (Fairholm, G.1996; Fry, 2003; Korac-Kakabadse et al., 2002). Transcendental leadership is a “visioning process”, an “ethical process that reflects requirements for legitimacy for both leader influence and follower empowerment to facilitate value congruence” (Fry 2003, Fry et al, 2005). Transcendental 7 leadership, in essence, is both follower-centered and leader-centered process. David Jordan, (2005) in his doctoral dissertation on Phenomenological Study of transcendental leaders, provides following as the key components of transcendental leaders: Others’ interest Determined resolve Emotional intelligence David Jordan’s (2005) construct includes all the components of transcendental leadership as described by various authors (Cardona 2000, SN Chary 2007, Burns 1978, Ronna 2000). However he does not include Spirituality dimension in his model of Transcendental Leadership. Spiritual component of Transcendental Leadership Fairholm (1996) suggested that Transactional, Transformational, and Transcendental leadership are ranked along a continuum from managerial control to spiritual holism. Transcendental leadership is concerned about the whole person in a more holistic leadership that integrates the four essences of human existence, the body (physical), mind (logical/rational thought), heart (emotions, feelings), and spirit, 8 whereas Transactional and Transformational leadership only address the former three, but no spirit (Fry, 2003). As a leader develops along the Transactional-TransformationalTranscendental hierarchical continuum, the leader’s spirituality in terms of consciousness, moral character, and faith become more developed. Transcendental leaders use values, attitudes, and behaviors (altruistic love, hope/faith, vision) to intrinsically motivate followers, and thus, increase the followers’ senses of spiritual calling (life has meaning, make a difference and the resulting positive organizational outcomes (Fry, 2003; Fry, et al, 2005). Based on the above discussion, the researcher has added the spirituality dimension to the Transcendental Leadership construct developed by David Jordan (2005). Self Awareness and its Relationship with Leadership Styles Kombarakaran et al. (2008) stated that as self-awareness helps leaders overcome blind spots and identify their strengths and weaknesses, they are able to build stronger relationships, and build a culture (Abrahams, 2007) that will increase the likelihood of follower success. Rath and Conchie (2008) pointed out that the awareness leaders need to know about their own strengths and weaknesses which is important for team-building. 9 Leadership Styles and Demographics A number of studies have been conducted which discussed the influence of demographic variables on leadership styles. Krishnan and Park (1998) noted that demographic variables have considerable influence on the leadership styles of top managers. Hambrick and Mason (1984) proposed that demographic variables such as age, tenure as a leader, functional area background (which lines of business the leader is working), and educational qualification are all important aspects of leadership that influence organizational success. Based on the above literature review managerial hierarchy, organization type, gender, age, work experience, managerial experience, span of control, qualification, and lines of business were added as demographic variables for the present research. Gap in the literature as per the review of literature, research questions and the opportunity for contribution. After reviewing the literature in above sections, it was observed that: The literature reviewed could not find significant evidence of empirical relationship established between self awareness (measured via self rating questionnaire) and leadership styles (viz. transactional leadership, transformational leadership, and servant leadership). 10 o Research Question: Is there a relationship between Self awareness and different leadership styles when measured empirically? Some discussions are quoted in literature survey on relationship between demographic variables and the leadership styles, but there appears to be very little empirical research on inferring relationship between demographic variables and leadership styles / self awareness. o Research Question: Demographic Is variables there and a relationship leadership between styles / self awareness when measured empirically? The literature reviewed above provides an opportunity to measure transcendental leadership. There were evidences of measuring leadership styles of transactional and transformational at a single occurrence and servant leadership as a separate occurrence, but no evidence of measuring four leadership styles in a single occurrence, providing an opportunity to measure all four leadership styles at a single occurrence. Based on the above observations table below provides a schematic overview of the approach followed in the present study. 11 Relationships to be tested between leadership styles and self awareness and demographic variables Managerial Hierarchy Organization Type Gender Qualification Age of Respondent Work Experience Span of Control Managerial Experience Lines of Business Leadership Transformational Style Servant Self Awareness Between Components of Leadership Style Demographic Variables Self Awareness Transactional Transcendental Based on the gap identified, relationships as listed in table above are proposed to be tested during this research work. 12 Research Methodology This chapter discusses methodology used in this research. It describes the research design, questionnaire development, sample, and data collection procedure. This chapter discusses in detail the method used to determine whether there is a relationship between the four leadership styles (transformational leadership, transactional leadership, servant leadership, and transcendental leadership) and self awareness. It provides descriptions of the process used to measure leadership styles and self awareness. Research Design This exploratory study uses an approach with a survey design suitable for the information technology (IT) environment. This study uses a cross sectional design and uses correlation analysis to determine the strength and direction of the relationship between self awareness and leadership styles. Hypotheses Based on objectives and also based on gap in literature as discussed in earlier the following hypotheses have been formulated. Ha 1: There exists a positive relationship between self awareness and leadership styles. Ha 1.1: There exists a positive correlation between self awareness and transactional leadership. 13 Ha 1.2: There exists a positive correlation between self awareness and transformational leadership. Ha 1.3: There exists a positive correlation between self awareness and servant leadership. Ha2: There exists a positive relationship between self awareness and components of leadership styles. Ha 2.1: There exists a positive correlation between self awareness and components of transactional leadership Ha 2.2: There exists a positive correlation between self awareness and components of transformational leadership Ha 2.3: There exists a positive correlation between self awareness and components of servant leadership Ha3: There exists a relationship between leadership styles and demographic variables. Ha 3.1.1: There exists a relationship between transactional leadership and managerial hierarchy Ha 3.1.2: There exists a relationship between transactional leadership and organization type, gender, age, qualification, work experience, span of control, managerial experience and lines of business Ha 3.2.1: There exists a relationship between transformational leadership and managerial hierarchy & managerial experience 14 Ha 3.2.2: There exists a relationship between transformational leadership and organization type, gender, age, qualification, work experience, span of control, and lines of business. Ha 3.3.1: There exists a relationship between servant leadership and managerial hierarchy & managerial experience Ha 3.3.2: There exists a relationship between servant leadership and organization type, gender, age, qualification, work experience, span of control, and lines of business Ha 3.4.1: There exists a relationship between transcendental leadership and managerial hierarchy & managerial experience. Ha 3.4.2: There exists a relationship between transcendental leadership organization type, gender, age, qualification, work experience, span of control, and lines of business. Ha 4: There exists a relationship between Self Awareness and demographic variables. Ha 4.1: There exists a relationship between self awareness and managerial experience Ha 4.2: There exists a relationship between self awareness and managerial hierarchy, organization type, gender, age, qualification, work experience, span of control, and lines of business. 15 Scope The scope of the research was limited to a quantitatively-oriented research question: “Is there a relationship between Self Awareness and Leadership?” Qualitatively-oriented consideration, “Why does a relationship exists between Self Awareness and Leadership?” is not within the scope of the research. The leadership styles measured here are limited to Transactional, Transformational, Servant and Transcendental Leadership only From the Indian literature (traditional and ancient) context, self awareness was discussed in many scriptures like, the Vedas and Bhagavad-Gita. Considering these definitions and discussions become out of scope for the present research. Research Sample The sample was taken from 12 organizations representing Information Technology companies in Hyderabad, India. The target sample is from managers in the software industry who, on a daily basis, are required to exhibit leadership in their work life. Because the goal of this study is to establish a theoretical model via empirical study, testing new concept which can be replicated by future studies, a convenience sampling method was used. The sample considered for this research represents young managerial population akin to the IT industry, with a good mix of gender, 16 work experience, managerial experience, qualification and lines of business. The managerial hierarchy and span of control of the sample is again a representative of flat organization structures that are prevalent in the IT industry. The sample has a good representation from all the components of the software development lifecycle across the industry. Data Analysis Tools Andy Field (2006) in his book ‘Discovering Statistics using SPSS’ published by ‘Sage’, has discussed specific statistical techniques to be used in research scenarios as encountered in the present research. He has suggested following techniques: To determine reliability of questionnaire : Cronbach’s alpha To test the normality of the data : Kolmogorov-Smirnov test (Lilliefors Significance Correction) To find out internal consistency of the questionnaire : Pearson’s Correlations / Cronbach Alpha To find out linear relationship between two variables: Bi Variate Correlations, Coefficients of Determination and Regression Coefficients Testing equal variance between groups: Levene’s Test for Equality of Variance To compare several means of groups : Analysis of Variance ( ANOVA) and ‘Post hoc’ analysis 17 To identify dominant components of leadership: Factor analysis ( principle component analysis) 18 Statistical Analysis of Data Reliability of the Questionnaire The reliability values for the questionnaire are tabulated in table below. Nunnally (1978) suggests that researchers should strive for alpha values of 0.70 or higher. The table 4.1 highlights that all the scales are reliable and are robust enough for analyzing and drawing statistical inferences. Reliability of the Questionnaire Cronbach's Alpha Number of Questions Total Questionnaire 0.907 59 Transactional Leadership 0.701* 8* Transformational Leadership 0.907 28 Servant Leadership 0.887 24 Transcendental Leadership 0.919 48 Self Awareness 0.729 6 Reliability Tests for Hypotheses Correlation between Self Awareness and Transactional Leadership Is there a correlation between transactional leadership and self awareness? The results of the test for hypotheses Ha 1.1 indicates that there is no correlation. The significance of this result is that self awareness does not contribute to transactional leadership. 19 Correlation between Self Awareness and Transformational Leadership The results for test of the hypothesis Ha 1.2 indicate that there is a positive relationship with a correlation of 0.534. Transformational leadership was regressed against self awareness and found that these variables can be fitted in a regression model as follows: Equation 1: Transformational Leadership = 64.19 + 2.229 * Self Awareness Correlation between Self Awareness and Servant Leadership Is there a correlation between servant leadership and self awareness?. The results of the test for the hypothesis Ha 1.3 indicate that there is a positive correlation of 0.532. Servant leadership was regressed against self awareness and it was found that these variables can be fitted in a regression model as follows: Equation 2: Servant Leadership = 53.683 + 1.920 * Self Awareness Correlation between Self Awareness and Transcendental Leadership Unlike all three leadership styles (transformational, servant, and transactional), transcendental leadership includes emotional intelligence and in turn includes self awareness, as part of its construct. Relationship between Leadership Styles and Demographic Variables Results of test for hypotheses are tabulated below 20 Qualification Lines of Business Gender Type of Organization Span of Control Management Experience Work Experience Demographic Variables vs. Leadership Styles Managerial Hierarchy Age of Respondents Summary of Relationship between Demographics and Leadership Styles Transactional Leadership R NR NR NR NR NR NR NR NR Transformational Leadership R R NR NR NR NR NR NR NR Servant Leadership R R NR NR NR NR NR NR NR Transcendental Leadership R R NR NR NR NR NR NR NR NR R NR NR NR NR NR NR NR Self Awareness R= Relationship Exist NR = Relationship does not Exist This table indicates the relationship matrix between the demographic variable with leadership style and self awareness. Levels of Self Awareness and Leadership Styles in IT Industry Given in table below are the averages scores of each of the leadership style and self awareness and their components from all of the respondents. These averages provide insights in to the leadership levels in the information technology (IT) industry. 21 Average Scores for each component of leadership style and self awareness Leadership Style / Self Awareness Transactional Leadership Transformation al Leadership Transcendental Leadership Servant Leadership Self Awareness Components Contingent Reward Management By Exception - Active Management By Exception - Passive Leading The organization Leading and Developing Others Personal Qualities Determined Resolve Emotional Intelligence Others' Interest Spirituality Agapao Love Humility Altruism Vision Trust Empowerment Service Emotional Self Awareness Self Assessment Self Confidence Average of the total Responses 8.77 24.73 Average Maximum Score Possible 35.67 45.00 118.31 140.00 194.35 240.00 100.30 120.00 24.29 30.00 2.18 38.20 38.06 42.06 37.52 78.08 49.49 29.25 24.99 8.42 7.67 12.41 12.94 12.88 20.99 8.02 8.20 8.07 Above table describes that the leadership levels are moderate on an average across IT industry in the selected sample of respondents. Dominant Components of Leadership Styles The researcher further analyzed as to what components / factors of these three leadership styles that were dominant in contributing to the particular leadership style. Factor analysis is used to identify the dominant factors which were extracted by using principle component analysis. Table below describes the dominant components of leadership styles. 22 Dominant components of leadership styles Transformational Leadership Passionate about Values Servant Leadership Charisma Transcendental Leadership Spirituality inner self Creativity Visionary Spirituality at Work Resilience Leading others Empathy Positive Attitude Flexibility Endurance Passion for Goal Achievement Creativity Visionary Empowerment Foresight Charisma Team Building Altruism (self less service) Emotional Self Awareness Leading the people Healing Passionate about Values Understanding Unspoken Developing Others ‘Morality, Ethics and Integrity’ Developing Others Persuasion Flexibility Flexibility Listening Understanding Unspoken Foresight Empowerment Passion for Goal Achievement 'Morality, Ethics and Integrity' ‘Morality, Ethics and Integrity’ Empowerment Leading by Example Understanding Unspoken Developing Others Visionary Resilience Persuasion Self Assessment Creativity Job Knowledge Healing Conclusion and Recommendation Conclusion Tests for hypotheses indicate that there appears to be a positive correlation between self awareness and leadership styles, especially transformational leadership and servant leadership. In this research the measurement of self awareness as a separate construct is demonstrated. One of the major outcomes of this research is that transformational leadership and servant leadership can be estimated for a given score of self awareness 23 Research questions, formulated based on the gap after review of literature, are answered by testing the hypotheses as follows: Hypotheses Result Ha1: There exists a linear relationship between self awareness and leadership styles. Ha 1a: There exists a positive correlation between self awareness and transactional leadership. Not Accepted Ha 1b: There exists a positive correlation between self awareness and transformational leadership. Accepted Ha 1c: There exists a positive correlation between self awareness and servant leadership. Accepted Ha 2: There exists a linear relationship between self awareness and components of leadership styles. Ha 2a: There exists a positive correlation between self awareness and components of transactional leadership Not Accepted 24 Hypotheses Result Ha2b: There exists a positive correlation between self awareness and components of transformational leadership Accepted Ha 2c: There exists a positive correlation between self awareness and components of servant leadership Accepted Ha 3: There exists a relationship between leadership styles and demographic variables. Ha 3a: There exists a relationship between transactional leadership and managerial hierarchy Ha 3a: There exists a relationship between transactional leadership and organization type, gender, age, qualification, work experience, span of control, managerial experience and lines of business Ha 3b: There exists a relationship between transformational leadership and managerial hierarchy and managerial experience Ha 3b: There exists a relationship between transformational leadership and organization type, gender, age, qualification, work experience, span of control, and lines of business. Accepted Not Accepted Accepted Not Accepted Ha 3c: There exists a relationship between servant leadership and managerial hierarchy, managerial experience Accepted Ha 3c: There exists a relationship between servant leadership and organization type, gender, age, qualification, work experience, span of control, and lines of business Not Accepted Ha 3d: There exists a relationship between transcendental leadership and managerial hierarchy and managerial experience. Ha 3d: There exists a relationship between transcendental leadership organization type, gender, age, qualification, work experience, span of control, and lines of business. Accepted Not Accepted 25 Hypotheses Result Ha 4: There exists a relationship between self awareness and managerial experience Ha 4: There exists a relationship between self awareness and managerial hierarchy, organization type, gender, age, qualification, work experience, span of control, and lines of business. Accepted Not Accepted Recommendation for Future Research The context of self awareness from the Indian philosophy and ethos has not been explored in the present study. Future studies can explore self awareness from India philosophical aspect and try to establish a relationship with leadership. The present research infers linear relationships between self awareness and leadership styles, it did not study about why the relationship exists since this was out of the scope of the present study. In future the different aspects of the existence of the relationship can be This study infers a relationship between some of the demographic variables like managerial hierarchy, managerial experience, and leadership styles and established no relationship between other variables like Age of respondents, Work Experience, Type of Organization, Gender, Qualification, Span of Control, and Lines of Business. Research can further replicate and validate these results in other domains. 26 References 1. 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