Effective Leadership “At the age of seven, a young boy and his family were forced out of their home. The boy had to work to support his family. At the age of nine, his mother passed away. When he grew up, the young man was ready to go to law school, but had no education. At 22, he lost his job as a store clerk. At 23, he ran for state legislature and lost. The same year, he went into business. It failed, leaving him with a debt that took him 17 years to repay. At 27, he had a nervous breakdown. Two years later, he tried for the post of speaker in his state legislature. He lost. At 31, he was defeated in his attempt to become an elector. By 35, he had been defeated twice while running for Congress. Finally, he did manage to secure a brief term in Congress, but at 39 he lost his re-election bid. At 41, his four-year-old son died. At 42, he was rejected as a prospective land officer. At 45, he ran for the Senate and lost. Two years later, he lost the vice presidential nomination. At 49, he ran for Senate and lost again. At 51, he was elected the President of the United States of America.” The man in question: — Author Unknown Seven Secrets of Communication that Abraham Lincoln used for Effective Leadership If you want to communicate effectively, you must have something to say. Use stories, analogies, and imagery. Ask questions. Know your audience. Convince the audience that you have their best interest at heart. Consider the consequences of your message. Improve your ability each day. Key Leadership Attributes Authenticity Integrity Positive Attitude Shared vision Communication Leadership Quotes “Leadership is the art of getting someone else to do something you want done because HE wants to do it. “I cannot give you the formula for success, but I can give you the formula for failure, which is: try to please everybody.” “Leadership involves finding a parade and getting in front of it.” Leadership Styles Autocratic leadership Bureaucratic leadership Charismatic leadership Democratic leadership/participative leadership Laissez-faire leadership People-oriented leadership/relationsoriented leadership Servant leadership Task-oriented leadership Transactional leadership Transformational leadership What Leadership Style do you Fall Into? Which style: Is most comfortable? Is in sync with your personality? Would you feel most comfortable enforcing? The Case for Natural Leaders: If we had to vote as a workshop/class on a leader, who would it be? Even if you do not know someone well, you can sometimes tell who could be an outspoken leader Leadership Style Objectives Pros and Cons Each leadership style will work better in certain jobs/industries Examples of leaders who exhibit these styles Autocratic Leadership Extreme form of transactional leadership Examples: Martha Stewart, Bree – Desperate Housewives Leader exerts high levels of power over team Team is given few opportunities for making suggestions Leads to high levels of absenteeism and staff turnover Team’s output does not benefit from creativity and experience of all team members Can remain effective in job fields where the advantages of control outweigh the disadvantages Bureaucratic Leadership Appropriate for work involving safety risks or money Work “by the book” Ensure staff follow procedures exactly Examples: Banks, Heavy equipment/machinery, Toxic chemicals, Lawyers, Judges, etc. In other situations Can demoralize staff and diminish the ability to react to changing external circumstances. Charismatic Leadership Injects huge doses of enthusiasm into his/her team Very energetic in driving others forward Can be positive OR negative Examples: Cults (Negative) vs. Religious Leaders (Positive) Can create a risk that project might collapse if leader is not present Requires great responsibility and longterm commitment Democratic Leadership Leader makes final decision, yet invites other team members to contribute in decision-making process Increases employee job satisfaction and helps develop people skills Employees feel in control of their own destiny Motivated to work hard by more than just financial reward Accomplishments happen more slowly but end result is often better Most suitable where team working is essential and quality is more important than quantity Laissez-Faire Leadership French for “leave it be” Leaves team to get on with their work Works for teams with experienced, skilled, and self-starter employees that don’t need a lot of direction Effective if leader monitors what’s being achieved and communicates on regular basis Can refer to situations where managers are not exerting sufficient control People-Oriented Leadership Totally focused on organizing, supporting and developing employees Example: Human Resources, Retention Committees Tends to lead to good teamwork and creative collaboration If taken to extremes, can lead to failure to achieve goals Servant Leadership Leads by virtue of meeting needs of team Lack of delegation or authority Whole team is involved in decision-making process Achieve power on basis of values and ideals In competitive leadership situation, may find themselves left behind by leaders using other styles Task-Oriented Leadership Focuses only on getting the job done Can be quite autocratic Example: Parts per minute, sales goals, timed tasks Actively define the work, roles required, put structures in place, plan, organize and monitor Spare little thought for the well-being of team Difficulty motivating and retaining staff Could work well in an industry that is numbersbased for a competitive advantage Transactional Leadership Team members agree to obey leader totally when they take a job (transaction) on Examples: Construction, plumbing, electricians, accountants Leader has right to ‘punish’ team members if work doesn’t meet pre-determined standard Team members can do little to improve job satisfaction Can give team members some control of income/reward by offering incentives Way of managing vs. leading Focused on short-term tasks Transformational Leadership Inspires team with shared vision of the future Highly visible to the team Spend a lot of time communicating Tend to delegate work among their team Enthusiasm is infectious Need to be supported by ‘detail people’ – have overall vision Using the Right Style-Situational Leadership Transformation Leadership approach is often highly effective No “right” way to lead or manage that suits all situations To choose the most effective approach for you consider: The skill levels and experience of your team members. The work involved (routine or new and creative) The organizational environment (stable or radically changing, conservative or adventurous) Your own preferred or natural style A good leader will find him or herself using “Situational Leadership.” Effective Leaders How Many of these Traits do you Possess? Make others feel important Promote a vision Follow the Golden Rule Admit mistakes Criticize only in private Stay close to the action Make a game of the competition “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” -John Quincy Adams Leadership Questions in Interviewing Describe one experience where you had to lead a team. How would you describe your leadership style? What is the difference between a leader and a manager? How would you motivate a team? Do you feel that you work more effectively on a one-to-one basis or in a group situation? Conclusions Sometimes it just takes the right situation to make you stand up and lead others. The most effective leadership style for a situation may not be the most comfortable style or based on your personality style. Good leadership boils down to respecting those who work with you and for you, and doing what is right for the team to succeed.