Welcome to AB 140
Introduction to Management
Unit 7 Seminar
Effective Teams
Bill Okrepkie
WOkrepkie@kaplan.edu
bokrepkie@rap.midco.net
AIM - WSOkrepkie
(605) 342-1689 (h)
(605) 390-0466 ©
Agenda
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General Questions and Announcements
Review of last week’s seminar
Why Some Groups Fail
Contribution of Teams to an Organization
Types of Teams
Unit Assignment Clarification
Conclusion of Seminar
Did I Answer all your questions from
last week.
Review of Last Week’s Seminar
• External Audit
• Internal Audit
• Six Sigma is a quality management concept that has
the goal of eliminating defects from a company’s
product or service.
The Control Process
Discussion Question
• Refer to the unit readings, and in your best judgment
based on the readings, do you think that a control
system needs to be developed to address these
issues? Why or why not?
• Your thoughts
Assignment
• How can Lei apply the four step control process outlined
in the text to address this problem?
• Your thoughts.
Let’s talk about effective teams
Why some groups fail
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Managers just putting people together
Launched with little or no training
Not allowed to make important decisions
Make only safe decisions
New skills needed:
- Diplomacy
- People issues
- Autonomy vs. independence
- Managers need to give up control
Some issues for failing
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Ineffective communication
Lack of vision or goal setting
Clarity about roles
Keep morale up
Keep productivity high
Lack of trust
So why bother with teams or groups
The Contributions of Teams
Benefiting of the organization
directly…
• A team of individuals
addressing an issue can
experience breakthroughs and
develop fresh ideas that may
not have been possible with a
single individual.
• Teams can increase
production, improve quality,
and reduce costs.
• Teams can enhance speed
and be powerful forces for
innovation and change.
Types of Teams
Let’s take a look
Different Types of Organizational
Teams
• Transitional Teams - work groups composed of
multinational members whose activities span multiple
countries
• Virtual Teams - teams that are physically dispersed and
communicate electronically more than face-to-face
• Traditional Work Groups - groups that have no
managerial responsibilities
Different Types of Organizational Teams, cont’d.
• Quality Circles - voluntary groups of people drawn from
various production teams who make suggestions about
quality
• Semiautonomous Work Groups - groups that make
decisions about managing and carrying out major
production activities but get outside support for quality
control and maintenance
• Autonomous Work Groups - groups that control
decisions about and execution of a complete range of
tasks
Different Types of Organizational Teams, cont’d.
• Self-Designing Teams - Teams with the responsibilities of
autonomous work groups, plus control over hiring, firing,
and deciding what tasks members perform
• Self-Managed Teams - Autonomous work groups in
which workers are trained to do all or most of the jobs in
a unit, have no immediate supervisor, and make
decisions previously made by first-line supervisors
The New Team Environment
Recap
• In this seminar, we’ve
discussed:
- Why some groups fail
- How teams contribute to organizations
- Various types of teams
Assignment Questions and Answers
There are three graded assignments in Unit 7:
1. Review Quiz
2. 2 Discussion questions and participation
3. Assignment
Are there questions concerning how you are expected to
complete and submit these assignments?
Discussion Question
• Consider a position that you hold now (paid or unpaid)
or one that you’ve held in the past. Review Table 11.1
by clicking the Table 11.1 button above (available also
on page 245 in the Bateman and Snell text) about the
traditional and new team environments. Which
environment best describes your job? Describe your
position based on the dimensions in the table for the
environment that applies to you.
The New Team Environment
Discussion Assignment 2 - Unit 7
• Click the link below and follow the instructions to take the
assessment.
Assessment Team Roles Preferences Scale
Briefly share your results with your classmates and tell us if you are
surprised at your results? Explain why or why not. Comment on at
least two other classmates’ posts.
Assignment
• Lately, Dalman has mostly been visiting the operating locations and
addressing manager operations concerns. Lei has concentrated on
financial matters like budget preparation, leases, taxes, and
overseeing the daily accounting process. Both Dalman and Lei are
pleased with Sandwich Blitz’s past performance but feel that they
are each unable to devote their time and energy to take the
business to the next level. All of their time seems to be occupied
with “fighting little fires” within the existing operation. Jack has
heard that other businesses have successfully used a team
approach to managing with good results and wonders if this could
help him as well as the location managers.
Assignment, Con’t
• After reading the scenario above and the section on
Self-managed Teams on page 247 of your text, explain
how self-managed teams could be used at Sandwich
Blitz to allow Jack more time to devote to growing the
business.
• Self-Managed Teams - Autonomous work groups in
which workers are trained to do all or most of the jobs in
a unit, have no immediate supervisor, and make
decisions previously made by first-line supervisors
You all did great today! I can hardly
wait until next week .
Any other questions from this seminar
It looks like the hour is up. I hope this session was
valuable to you and I look forward to seeing you next
week. Have a great week and weekend.