1 | THE BUSINESS PLAN A Business Plan is… 1. a blueprint of how the business should look like in your mind. 2. “tell a story” and explain how the business will achieve its objectives in a coherent manner. The “story” should focus on customer’s needs. 1. To identify the market, its growth prospects, target customers and main competitors. A Business Plan is… 4. Based upon a credible set of assumptions to which the success of the business is most sensitive. 5. To identify the risks facing the business, the potential downsides and actions should be taken to mitigate the risks. 4. To describe its differences from its competitors: its source of competitive advantage and how it will be sustained in longer term. A Business Plan is… 7. To describe the experience and track record of the management team. 8. To identify the funding being sought from potential investors. A Good Business Plan Checklist Tells a coherent, consistent and customer focused story; Clearly defines market, its prospects, the customers, suppliers and competitors; Contains credible business planning assumptions and forecasts; Describes how business will achieve sustainable competitive advantage; Identifies assumptions to which business is most sensitive, the potential risks and any mitigating actions; A Good Business Plan Checklist Is supported by those that must implement it; Contains description of individuals involved in managing the business; Identifies funding requirement for the business. Who is this business plan for and why? A Business Plan should… 1. Focus on market growth and the sources of sustainable competitive advantage for the business. 1. Emphasis on strategy, tactics and financial projections, rather than on operational detail. A Business Plan should… 3. Provide basis for creation of business process, job descriptions and operational budgets. 4. Provide basis for monitoring and analyzing performance. A Business Plan in Another Situation A business unit in a large organization will prepare business plans in order to gain approval for new business initiatives from senior management and the board. However, the following questions may be asked. 1. Is the plan consistent and supportive of the business’s overall strategy? 2. What is the impact on overall financial performance of the business in terms of revenue growth and profitability. A Business Plan in Another Situation 3. Will adopting the business plan require 4. 5. 6. 7. additional fundraising? Does the business plan reinforce the position of the business’s brand? Is the business plan feasible and within the scope of the organization’s capabilities? Will adoption of this business plan have impact on other areas of the business? What alternative opportunities could be pursued? A Business Plan Template Executive Summary Current business situation Vision, mission, objectives Current state of the business Products and services Strategy and sources of sustainable competitive advantage Customer acceptance Summary financial forecasts Money required, timing and deal on offer Definition of the current business and its market Corporate history, major events and past financial performance Current business and market position Core competencies Current business organization and outline business infrastructure Basic business information Political, economic, social and technological analysis and impacts Key differentiators and unique selling points VRIO analysis Core competencies Title Contents Contact information Document control Professional advisers Definitions Legal structure and corporate data Strategic analysis Configuration of resources Value add analysis Configuration of resources A Business Plan Template Value add analysis Strategic plan Value chain analysis Vision, mission and objectives Value system Sources of sustainable competitive advantage Resource audit Competitive position Operations resources Marketing positioning Human resources Brand strategy Organizational resources Portfolio strategy Financial resources Business design Industry life cycle Industry structure Competitor analysis SWOT analysis Marketing plan Marketing segments, size and growth Description of customers and customer needs Target market segment Product positioning and value proposition Marketing mix A Business Plan Template Description of products and services Engineering and design support Pricing and discounting Quality control plans Advertising and promotional plans Staffing requirements Channel and distribution strategy Sources of supply of key materials Guarantees and warranties After-sales service and customer care Research and development Comparison with competition Objectives Performance and economics Organization Marketing forecasts Plans Resources Operations/production Physical location Management and organization Make or buy considerations Organization chart The production process Top management Facilities, equipment and machinery Management’s ability to deliver the plan Scalability of operations A Business Plan Template Corporate governance and shareholder control Discounted cash flow Staffing Payback Recruitment Breakeven Training Benchmarks Labour relations Sensitivity analysis Office space and amenities Employment and related costs Financing Summary of operations prior to financing Forecasts and financial data Current shareholder loans outstanding Summary of performance ratios Funds required and timing Sales forecast Use of proceeds Assumptions underpinning financial forecasts The deal on offer Profit and loss account (income statement) Anticipated gearing and interest cover Balance sheet Exit routes for investors Cash flow statement Evaluation criteria and valuation A Business Plan Template Risk analysis Appendices Risk overview Glossary of terms Limiting factors Details of market research Critical success factors Consultants’ reports Alternative scenarios and strategic responses Product specifications Specific risks and risk-reduction strategies Marketing collateral Orders in hand Business controls Organization charts Information technology Curricula vitae Financial Detailed financial forecasts Sales and marketing Technical data Operations Details of patents, copyright Other controls Layout and Style Document should be: 1. Attractive 2. Impressive 3. Easy to read General appearance: logo, contact details, etc. Page layout: A4, 12 pt, ring bind, etc. Writing style: Clear, concise, evidence, etc. Getting Started Basic business information: • Title • Content • Contact information • Document control • Professional advisers • Definitions • Legal Structure and corporate data Getting Started Legal structure and corporate data: • Full name of business • Corporate status of business • Its capital structure • Address of registered office • Registration number • Head office address Getting Started Executive Summary-The most important section: The 1st section to be read it must engage readers and excite them about the potential of the business idea. It should NOT be an introduction to the business plan; it should be most carefully written of all the sections. It contains: • • • • • • Current state of the business Products and services and the customers Sources of sustainable competitive advantage Shareholder objectives and business strategy Summary financial forecasts Decision or funding being sought Your group should start thinking your new business ideas. Go through the concepts and business plan template just learned.