Chapter 6 Activity-Based Management and Cost Management Tools McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Learning Objective 1 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Activity-Based Management The use of ABC costing information to help management make decisions Activity-Based Management Activity-based costing establishes relationships between overhead costs and activities so that we can better allocate overhead costs. Activity-based management focuses on managing activities to reduce costs. Learning Objective 2 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Two-Dimensional ABC and ActivityBased Management Activities Two-Dimensional ABC and ActivityBased Management Cost Assignment View Resource costs Activities Cost Objects Two-Dimensional ABC and ActivityBased Management Cost Assignment View Resource costs Process View Activity Analysis Root Causes Activity Triggers Activity Evaluation Activities Cost Objects Performance Measures Learning Objective 3 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Elimination of Non-Value-Added Costs Activities Nonvalueadded activities Unnecessary Necessar y Reduce or Eliminate Continually Evaluate and Improve Using ABM to Eliminate Non-ValueAdded Activities and Costs Identify Activities. Using ABM to Eliminate Non-ValueAdded Activities and Costs Identify Activities. Identify Nonvalue-Added Activities. Using ABM to Eliminate Non-ValueAdded Activities and Costs Identify Activities. Identify Non-Value-Added Activities. Understand Activity Linkages, Root Causes, and Triggers. Specify parts Select vendor Receive parts Produce goods Inspect finished goods Rework defective products Using ABM to Eliminate Non-ValueAdded Activities and Costs Identify Activities. Identify Non-Value-Added Activities. Understand Activity Linkages, Root Causes, and Triggers. Specify parts Select vendor Receive parts Produce goods Inspect finished goods Establish Performance Measures. Rework defective products Using ABM to Eliminate Non-ValueAdded Activities and Costs Identify Activities. Identify Non-Value-Added Activities. Understand Activity Linkages, Root Causes, and Triggers. Specify parts Select vendor Receive parts Produce goods Inspect finished goods Establish Performance Measures. Report Non-Value-Added Costs. Rework defective products Using ABM to Eliminate Non-ValueAdded Activities and Costs Process time Inspection time Move time Storage time Waiting time Achieving Cost Reduction Activity Reduction Activity Selection Reduce Non-Value-Added Costs Activity Sharing Activity Elimination Learning Objective 4 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Customer Profitability Analysis Customer profitability analysis uses activity-based costing to determine the activities, costs, and profit associated with serving particular customers. Customer Profitability Analysis Required special packaging. Orders small quantities. Demand fast service. Often changes orders. Orders frequently. A costly customer Customer Profitability Analysis Customer-Related Activities Order processing Sales contacts (phone calls, faxes, etc.) Sales visits Shipment processing Billing and collection Design/engineering change orders Special packaging Special handling Cost Driver Base Purchase orders Contacts Visits Shipments Invoices Design changes Units packaged Units handled A company may use these customer related costs to help determine the profitability of each customer. Cost Drive Rate $ 150 100 1,000 200 160 4,000 40 60 Customer Profitability Analysis Cumulative Operating Income as a % of Total Operating Income Customer Profitability 125.0% 100.0% 75.0% 50.0% 25.0% 75% of actual operating income 50% of actual operating income 25% of actual operating income 0.0% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Learning Objective 5 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Target Costing Design a product, and the manufacturing process, so that the product can be manufactured at a cost that will enable the firm to make a profit when the product is sold at an estimated market-driven price. Target Price Target Cost Target Profit Target Costing Value engineering is used to achieve a product design that meets the target cost. Quality of materials Number of parts Change component s Change methods Learning Objective 6 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Kaizen Costing The process of cost reduction during the manufacturing phase of an existing product Product cost Current year cost base. . 3/31/x1 . 3/31/x2 Cost base for next year. Kaizen Costing Kaizen cost goal is established to help achieve continuous cost reduction. Product cost . 3/31/x1 } . 3/31/x2 Kaizen goal cost-reduction amount. Learning Objective 7 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Benchmarking The continual search for the most effective method of accomplishing a task, by comparing existing methods and performance levels with those of other organizations. Here are the best practices in our industry. . . Re-engineering The complete redesign of a process, with an emphasis on finding creative new ways to accomplish an objective. Theory of Constraints A management approach seeking to maximize long-run profit through proper management of organizational bottlenecks or constrained resources. Learning Objective 8 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Just-in-Time Inventory and Production Management No materials are purchased and no products are manufactured until they are needed. The primary goal of a JIT production system is to reduce or eliminate inventories at every stage of production. Key Features of the JIT Approach Smooth, uniform production rate Pull method of production Purchase is small lot sizes Quick, inexpensive setups High quality materials Effective preventive maintenance Teamwork Multiskilled workers JIT Purchasing Long-term contracts with suppliers. Only a few suppliers. Parts delivered in small lots. Grouped payments to vendor. Minimal inspection of materials. Learning Objective 9 McGraw-Hill/Irwin Copyright © 2008 by The McGraw-Hill Companies, Inc. All rights reserved. Activity-Based Management in the Service Industry Customer Profitability Analysis Activity Analysis End of Chapter 6 Now this is an activity that I can manage!