Guiding Principals
for
SURVIVAL
March 15, 2011
1
Purpose
The purpose of this training is to educate
newly licensed Foster Parents and to
remind current Foster Parents of various
processes and policies at PSF.
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Acronyms
• See handout “Common
Acronyms for Child Welfare
Professionals”.
• Keep this tool handy for this
training.
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Circuit 3 & 8 Organization Flowchart
Department of
Children and
Families
Partnership for
Strong Families
Family
Preservation
Services of
Florida
Devereux
Camelot
Community
Care
Children’s
Home Society
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PLACEMENT
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PSF Placement Goals
• To place our children within their county of origin
• To keep siblings groups in the same placement or
within the same county as their siblings
• To identify and provide our children with a stable
placement during their stay within the foster care
system
• To provide our children with a home that
understands and is able to support their specific
needs
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Placement Process
• Abuse or neglect is reported to the Abuse Hotline
• If child is believed to be in imminent danger the child is removed and
placed with a family member or family friend. If no placements are
found then the child is put into Foster Care.
• Placement Coordinators will receive a call from a PI or FCC
indicating the need of a placement.
• Our Placement Coordinators will first look through the list of all the
foster homes that have the capacity within the child’s county of
origin and begin making phone calls.
• If no home is willing or able to take care of the child, the Placement
Coordinators begin to look for the closest foster home within Circuits
3 & 8.
• Sometimes children will be placed out of our coverage area or even
separated from their siblings.
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Top Questions for Placement
Coordinators
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Child’s Identifying Info (Full legal name, age, DOB, SS #, Medicaid #)
Reasons for child coming into Foster Care
Why does this child need a new placement?
Any known issues? (Aggressive, sexualized, depression)
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How long the child has been in foster care?
Does the child have any siblings in care? Do they have visits?
Does this child get along with other kids?
How many previous placements has the child had?
Do you have the child’s Blue Folder? (Placement letter, records)
What is the permanency goal for the child? (Reunification, adoption)
Is the child on any medications? Know allergies to meds or food?
Is the child currently involved in any counseling, therapy?
What school/day care does the child attend?
Who is the child’s Family Care Counselor?
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Golden Rule Regarding
Placements
• If you do not feel comfortable or unable to provide this
child with all of their physical, emotional, and behavioral
issues please say “No”!!!
• Nothing will be held against you if you choose not to take
a child into your care. There are plenty of children that
need homes.
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Respite Care
• Respite care is defined as a minimum of a 24 hour break in
providing care.
• Each foster family is entitled to 12 respite days per fiscal year
(July 1 – June 30 of each year).
• Licensing standards require that all respite providers must be
screened.
• If Respite care is provided outside of the foster home the respite
provider must be a licensed foster parent.
• All respite providers must be given the following information:
-Family Care Counselor’s name & telephone number
-Emergency telephone numbers
-Child’s physician’s name and phone number
-Child’s School Information
-Child’s Medicaid Information
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Placement Contacts
Mia Jones- Placement
Supervisor
Office: 352-244-1508
Cell: 352-213-2170
Dorothy Nye
Bradford, Union, Baker,
Lafayette, Suwannee,
Hamilton, Madison,
&Taylor Counties
Office: 904-964-1540 x
303
Cell: 352-213-4561
Arenetta Jacobs
Columbia County,
APD & Therapeutic.
Office: 386-758-5757 x
316
Cell: 352-213-2296
Pascha Coonradt
Levy, Dixie, Gilchrist
Counties
Office: 352-463-3110
x 344
Cell:352-213-2097
Kishanna Spooner
Alachua County
Office: 352-2441623
Cell: 352-262-1608
Daphne Gainey
Alachua County
Office: 352-224-1517
Cell: 352-275-7764
Joyce Griffin
Placement
Administrative
Assistant
352-244-1507
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Blue Folders
• A Blue Folder is a standardized record developed and maintained
for every child entering out-of-home care. This folder at a minimum
should include:
– Placement Letter (Letter granting temporary legal custody)
– Authorization for Consent to treat (Medical)
– Initial Placement Information (Name, SS#, DOB, Background)
– Shelter Order (Petition filed with the courts asking child be removed from
home)
– Child Profile & Family Safety Contract (For case involving sexual
abuse)
• If you did not receive a blue folder, please ask the worker who
transported the child to your home to contact the responsible
Family Care Counselor (FCC) or the Child Protective
Investigator (CPI).
• Both you and the FCC should continuously be adding items to the
blue folder as the case progresses.
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HOW TO LOOK UP
STAFF
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Numbers to Know
• See Attached Handout
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TEEN NORMALCY
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What is Normalcy?
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Normalcy for adolescents and teenagers in the custody of the Department 65C-30
(10). Adolescents and teenagers who are in the custody of the department shall, as
appropriate based on age and maturity level, be allowed and encouraged by the
licensed out-of-home caregiver, to engage in appropriate social and extracurricular
activities to promote the child’s social development and maturity.
The Services Worker and the licensed out-of-home caregiver shall work together to
ensure the following:
Support of school attendance, participation, and educational Planning (i.e. College,
vocational, or technical)
Assist in Life Skills development ( i.e. money management, personal hygiene,
consumer awareness, housekeeping, job seeking, etc.)
Provision of training and information (i.e. drug and alcohol use/abuse, teen sexuality
issues, runaway prevention, etc.)
Affording the child every opportunity for social development (i.e. approved/planned
overnight outings deemed safe by caregiver, etc.)
Encouraging participation in extracurricular activities (i.e. sports, clubs, hobbies, etc.)
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Normalcy Teen Plan
• The Normalcy Teen Plan (F.S. 65C-30 (10)) is a written plan that
outlines age appropriate activities and responsibilities developed for
each youth ages 13-17 in licensed care.
• In accordance with Florida Statue, the Teen Plan must be developed
in collaboration with the teen, foster parent (caregiver), Family Care
Counselor, and Independent Living Case Manager, if available.
• Each Teen Plan is specific to the individual teen and must be
reviewed and updated every ninety days, or more often as needed.
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Normalcy Activities for Children
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Children in licensed care are eligible for Educational and Normalcy
Funds. These funds were created with the intention of allowing children
of all ages to participate in community and educational activities.
•
Educational Funds= Each foster child is eligible for $100.00 of
educational funding each fiscal year. Funding can be spent on school
supplies, summer camp, tutoring, school activities (clubs, sports, band),
school pictures, dances (prom, etc.), yearbooks and anything related to
education.
•
Normalcy Funds= Normalcy funding is available for activities such as
theme park tickets, school activities, summer camps and anything
related to normal child activities.
•
When in doubt, please contact your Recruitment and Retention
Specialist.
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Normalcy Funding Guidelines
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$300 per child/per year limit.
All activities must be pre-approved.
All receipts or other information must be submitted with the request.
Request must be made to your Recruitment & Retention Specialist.
All requests will be submitted for final approval to Partnership CEO
or to the Senior Vice-President.
Upon approval, a check will be cut and mailed to address provided
on form.
Please allow two weeks for approval.
Request for gas, hotel, food, spending money or taxes will not
be approved.
All requests are subject to denial due to lack of funding or not
meeting the qualifications.
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FINANCIAL
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Monthly Board Rate Breakdown
***Allowances can not be withheld as a
form of discipline as per 65c-30.011(7) Page 23***
***Overpayments must be immediately returned back to the
PSF Finance Department***
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Initial Clothing Vouchers
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Initial Emergency Shelter - This would be considered an emergency shelter or when a
child is first removed from their home. The initial clothing voucher is filled out by the
Protective Investigator or Family Care Counselor and issued at the initial placement to the
foster parent.
Initial clothing vouchers are as follows:
o Children aged 0 through 12 years: $50.00
o Children aged 13 years and above: $70.00
•
Foster Parents can take vouchers to the following stores to redeem them:
o JC Penney in Lake City
o Kmart in Gainesville
o All Beall’s Outlet Store within our 13 Counties.
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If the foster parent does not wish to use the voucher at the stores listed above, they can
spend the voucher amount’s listed above at any store they want to purchase clothing and
shoes. In cases like these, foster parents will be reimbursed through Finance. Make a copy
of the receipts for your records first, then submit receipts to: Attention: Lisa Vickery, 515
North Main Street, Gainesville, FL 32601.
Lisa Vickery can also be reached at 352-244-1560
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Annual Clothing Vouchers
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Annual clothing allowances are funds that must be utilized for the
purchase of clothing and shoes for children that are in licensed care.
Children 0-4 receive $ 200
Children 5-17 receive $ 300
It is mandatory for all foster parents to submit receipts to Lisa Vickery
in the Finance Department at 5950 NW 1st Place, Suite A Gainesville,
FL 32607 within 30 days of receiving the allowance. Only receipts
within the 30 day timeframe will be accepted.
If receipts are not received, or do not total the amount of the clothing
allowance, the money will be recouped your next board rate check.
If a child moves from your home and you have been given the clothing
allowance, contact Lisa Vickery immediately at (352) 244-1560.
The money must be returned back immediately to the address
above.
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Child Trust Funds
• Funding for children eligible for SSA/SSI or other benefits
from their birth parents.
• A portion is used to off-set the cost of their care, remaining
funds are available for use by the child.
• Children use this fund via their FCC.
• Funding can be used for almost anything the child wants,
such as computers, clothes, media, etc.
• After $1,500, the money stop’s accruing.
• Contact the child’s FCC or Dawn McDowelle (352-244-1545)
if you have a child with a trust fund or believe your child
should have a trust fund.
• Any items purchased for the child belong to the child and
MUST be moved with the child.
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Travel Reimbursement
•
You may be reimbursed for the following types of travel expenses incurred
as a Foster Parent:
– To transport the child to medical & mental health appointments
– To transport the child to “special” educational & vocational training
– To transport the child to visits with parents, siblings, or relatives
– You may also be reimbursed for transportation to approved in-service
training sessions.
•
If you are not a Medicaid provider, you may submit your travel
reimbursement requests to Lisa Sullivan, Licensing Administrative
Assistant. They may be reached at 352-244-1548.
•
These requests should be submitted on a monthly basis and PSF will
reimbursed at a rate of $0.38/mile.
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Travel Reimbursements Must
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Travel must be submitted by the 20th of each month
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Travel can be reimbursed for up to three previous months
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All travel must be submitted by month on separate forms
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Travel reimbursement form should include: your name and signature, the child’s
name, the FCC’s name, travel date, travel to/from, purpose of travel, number of
miles, and start/arrival times
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Sign the form before it is submitted on the line that says ‘Employee Signature’
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All travel forms must have original signatures. No fax or emails allowed
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ALL TRAVEL REQUIRES DOCUMENTATION OR PROOF; SUCH AS A NOTE
FROM THE FCC FOR VISITATION, NOTE FROM DOCTOR, A COPY OF THE
CERTIFICATE OR THE TRAINING AGENDA.
***IF IN DOUBT PLEASE ASK***
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Damage Claim Process
• When can I file a damage claim?
– If a foster/shelter child in your home causes you property
damage or direct medical expenses.
– A claim must be filed with the “Restitution Claim Form”.
• What will I need?
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The date of the incident
The claimants contact information
A brief statement of the incident
Pictures if applicable
Signature from a worker who has verified the damage
occurred (#9)
– Receipts for repair or medical expenses.
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Damage Claim Process
• Things to remember:
 Claims can ONLY be filed by the claimant
within 120 days of the incident
 Pictures and supporting documentation
help
 Form must be filled out completely
 Make copies of everything
 Send form as Certified Mail
 For #5 on the form, make sure you have:
Lisa Vickery
5950 NW 1st Place, Suite A
Gainesville, Fl 32607
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ABUSE REPORTS
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Why are abuse reports called?
• More Professionals see the
children regularly
• Children know how to work
the system
• Some biological parents
might make reports
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What happens when an abuse
report is called in?
• A Child Protective Investigator (CPI or PI) will get in
touch with you or come to your home
• You are allowed to know the allegations
• You cannot know the reporter (only the PI has this
information)
• Answer the PI’s questions and work with them.
• If you need reassurance contact FAST
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What will the PI do?
• The PI will interview all the
children involved (including
possibly your biological and
adopted children)
• The PI will interview you and
any other people related to the
case
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What will Licensing do?
• DCF will place a No Placement Hold on your
home
– This will remain in affect until the case is officially
closed
• PSF Licensing Analyst will be in touch with the
PI
– PSF cannot speak with you about the case until we
receive clearance from the PI
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Important Information:
• The PI has 60 days from the start of the case to
close it in the FSFN system
• Any reports are maintained in FAHIS
– These reports are not found through most job related
background searches
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Abuse Report Outcomes:
• There are three outcomes from an abuse report
– No Indicators
– Some Indicators
– Verified
• The PI should send you a letter stating their
findings soon after closing the case
• If you have not received this information, please
contact DCF or the PI directly.
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How do Outcomes Affect my License?
• No Indicators
– Usually has no affect on the license
– The report will be discussed in your annual relicensing home visit
• Some Indicators/Verified
– Case is staffed at Foster Care Review Committee (A
meeting between DCF, PFSF Licensing, PFSF QA,
CPI, and CMA)
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Outcomes of Some Indicator/Verified
• From the FCRC, recommendations are created
• Possible follow-up
– Support Plan: a six month plan to add support to a
foster home to improve the quality of care.
– Corrective Action Plan: usually 6 months of followup with Licensing Analyst including tasks to reduce
risks in the foster home
– Suspension: A temporary break in the license
– Revocation: Removal of license by DCF
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F.A.S.T.
• Foster Allegation Support Team- self
run by the Florida State Foster Adoptive
Parent Association.
• Contact Person- Eddie Easter
– 1-800-FAST-119
1-800-327-8119
1-813-389-7485
– Email: fast4help@yahoo.com
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The Purpose of F.A.S.T.
• To provide support to the Foster Parent when
an allegation has been or might be brought
against him or her.
• To provide an immediate response to the Foster
Parent.
• Keep Foster Parents informed of procedures and
the process if an allegation is made.
• To provide an environment without judgment to
assist Foster Parents and their families.
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Pointers for Dealing with an
Allegation
• Keep a complete written journal of all dates,
times, events and communications.
• Insist on giving full input into the investigation.
• Call the FAST hotline for support.
• Request assistance from the agency in explaining to
the children what is happening and why.
• Maintain your sense of professionalism as foster
parents.
• Cooperate with the investigation.
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LICENSING
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Changes during the Licensed Year
(F.S. 65C-13.027)
• Report within 48 hours of incident:
– Law Enforcement involvement with any household
member
– A change in marital status
– A change in household composition
– A change in physical address
– Changes in financial situation
– Serious health issues
– If situations not reported and child safety is threatened, a
license could be suspended, revoked or denied
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Changes during the Licensed Year
(F.S. 65C-13.027)
• Report immediately:
– Change in marital status
– A change of home telephone number
– Change of mailing address
– Change of employment/significant change in
work schedule
– Change in household composition
• If your not sure, contact your Licensing
Specialist!
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Change of Address
• If your physical address is going to change during the year let your
Licensing Specialist know as early before hand as possible
• Within 30 days of your moving into the new residence we must
have:
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New application for Licensure
New floor plan & emergency evacuation route
New County Health Inspection
New Radon test
Pictures of every room in the home
Licensing Specialist must do a home visit to do addendum to the home
study
• If this is not sent to DCF within 30 days your license will be revoked
and any foster children in your home will have to be removed
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Psychotropic Medications
• We need parental permission or a courtorder for ANY AND ALL psychotropic
medications.
– This includes any changes in dosage or type
of medication.
• Only a Psychiatrist can prescribe these
medications.
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Your Responsibility
• Never give a child a prescription medication without
checking to ensure it is not a psychotropic medication
• Never approve any prescription or change in
prescription for a psychotropic medication
• Ensure that you have the approval form or court order
in the blue folder for all children taking Psychotropic
medications.
• You must keep a log of every dosage of Psychotropic
Medication given to a child in your home. (see
handout)
• Best Practice is to log ALL MEDICATIONS given to
children. “ Without Every Leaf, the Tree is Incomplete”
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RETENTION
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Home Visit Form
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Child well being
Health
Dr Visit’s
Medications
Household
Caregiver
Case Plan
Visitation
Immediate Safety and Risk
Next Court Hearing
Caregiver Comments
Signatures
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Staffings
• Staffings are a very important part of Case
Management.
• This is where decisions are made about the child
and their goal.
• There are many staffings you can be a part of
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Early Intervention Services (ESI)
Family Team Conferences (FTC)
Licensing
Reunification
Permanency
Adoptions
Independent Living
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Foster Parent Mentor Program
• Foster Parent Mentors are available to
assist you.
• What does a Mentor do?
– Assist foster parents with information
– Help you communicate with your CMA
– Offer solutions to foster parent problems that
may occur
– Encourage education and training required to
maintain licensure.
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Training Hours
• Each Foster Parent needs 8 hours of Training every year to be
re-licensed.
• Where to get training:
– Foster Adoptive Parent Association (meeting times in Foster Times)
– Special Training Announcements (ex. Sexual Abuse with Robert
Edelman or Legal Training with Kelsey Burnette)
– MAPP refresher
– Online at www.fosterparentcollege.com or www.fosterparents.com/pfsf
– Various workgroup meetings at PSF
– Children’s Week at the Capitol
– Florida State Foster Adoptive Parent Association Annual Conference in
June or various other conferences
– On the job training
• ALL TRAININGS MUST BE PRE-APPROVED by your Licensing
Specialist or Recruitment and Retention Specialist.
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Communication
• Foster Parent Email List
– Recruitment and Retention sends various
emails out announcing free activities, training
opportunities and community resources
available to parents.
– Email Tatianna or Waheeda to get on the list.
• Foster Times
– Mailed and emailed quarterly.
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Foster Parent Manual
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Communication
Financial
Legal
Medical
School
What to do if a child…
What to do if you want to…
When a child arrives…
Licensing Rules
PSF Policies on Foster Care
Appendix
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Foster Parent Complaint
Process
Family Care
Counselor
Recruitment
and Retention
Specialist
Service Center
Contact
Foster Parent
Concern
Family Care
Counselor
Supervisor
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Program
Director
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Service Center Contacts for Case
Management
Gainesville
Karen Sheppard
352-244-1599
Lake City
Janeen Rawls
386-758-5757 x317
Live Oak
Derek Prowse
386-364-7774 x 317
Trenton
Pat Brown-Scott
352-463-3110 x328
352-316-6996
Starke
Erica Tollett
904-964-1540 x316
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Quality Assurance Complaint
Process
• If your concern has not been resolved,
please follow these steps:
– Go to www.pfsf.org
– Click on “Contact Us”
– Click on the “Questions or concerns regarding
child and family services” box.
– Fill out the form
– Someone from PSF/CMA will notify you in
regards to the complaint.
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Foster Parent Support Activities
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March- Children’s Week at the Capitol
April- Child Abuse Prevention Month
May- Foster Parent Appreciation Month
Summer- Back to School Drive
November- National Family Week
December- Holiday Toy Drive
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Service Center Contacts for
Clothing
Closet
Gainesville
Call your FP Liaison
352-244-1500
Lake City
Waverly Dobbs
386-758-5757x 304
Live Oak
Rosemary Jackson
386-364-7774 x 301
Trenton
Laura Blanton
352-463-3110 x 301
Starke
Christine Franklin
904-964-1540
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Reward Program
Wanted: Caring & Committed Foster Parents
• Eligibility: All active foster parents in good standing; PSF
employees; partner agency employees; and DCF staff.
• Process: Give prospective foster parents name and contact
information to your Recruitment and Retention Specialist,
Tatianna Kelaita or Waheeda Bacchus.
• PSF will reward you with $125.00 for each family that you
refer to become a licensed foster home. Payment will be
made when the family referred becomes licensed and accepts
their first foster child .
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Partner Family
• Families who work with Bio Parents and the CMA to get the
child home as quickly and safely as possible.
• You will be required to attend court, staffings and work closely
with the agency for various tasks.
• In the event that the child does not go home, this foster home
would adopt this child.
• This home would be the ONLY placement for this child.
• PPF Homes require additional training
• A PPF child must be placed in your home by the PSF when
identified.
• You will not be able to take any other children unless
approved by PSF.
• For more information or to sign up, contact Tia Stover at 352244-1543 or tia.stover@pfsf.org.
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Foster Adoptive Parent
Association
• Alachua- Meets Saturdays from 10:00am-Noon every month in
Gainesville.
• Baker, Bradford and Union- Meets every other month on
Tuesdays from 6:00-8:00pm at the First Presbyterian Church of
Starke
• Columbia, Suwannee, Lafayette, Hamilton, Madison and TaylorMeets every other month on Tuesdays from 6:00-8:00pm at the
Lake City Service Center.
• Levy, Gilchrist and Dixie- Meets the 2nd Thursday of every other
month from 6:30-8:30pm at the First Baptist Church of Bronson. Visit
www.tcfapa.org for more information.
• Date, Time, and Location subject to change. Access www.pfsf.org to
verify information for FAPA meetings
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Licensing, Recruitment and
Retention
• Tia Stover- Foster Care Recruitment & Licensing Manager
352-244-1543
• Lisa Sullivan- Licensing Administrative Assistant 352-2441548
– Handles all travel reimbursements and forms from Licensing
• Ellene Kelly- Foster Care Licensing Specialist- 352-244-1541
– Covers re-licensure for Alachua County
• Brenda Mims- Foster Care Licensing Specialist- 352-2441542
– Covers re-licensure for Bradford and Union Counties
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Licensing, Recruitment and
Retention
• Marcus Long- Foster Care Licensing Specialist- 352-2441558
– Covers re-licensure for Suwannee, Lafayette, Madison and
Taylor Counties
• Conda Curry-Green- Foster Care Licensing Specialist- 386758-5757 x 305 (located at the Lake City Service Center)
– Covers re-licensure for Baker, Columbia and Hamilton Counties
• Lolita Mims- Foster Care Licensing Specialist- 352-463-3110
x 307 (located at the Trenton Service Center)
– Covers re-licensure for Levy, Gilchrist and Dixie Counties
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Licensing, Recruitment and
Retention
Recruitment and Retention
• Waheeda Bacchus- Recruitment & Retention
Specialist- 352-244-1536
– Covers Alachua, Baker, Bradford,Dixie, Gilchrist,
Levy, and Union Counties
• Tatianna Kelaita - Recruitment & Retention
Specialist- 352-244-1534
– Covers Baker, Bradford, Columbia, Hamilton,
Lafayette, Madison, Suwannee, Taylor, and Union
Counties
“ Without Every Leaf, the Tree is Incomplete”
71
Best Practices/CYB
• Ask as many questions as possible before accepting
a child into your home.
• Takes notes with the information given from the
Placement Specialist or the PI. (Get signatures
when possible)
• Make sure you have received the child’s Blue folder,
and make sure it has all needed forms (Placement
letter, consent to treat, etc.)
• Keep a composition notebook and write detailed
notes on every child in your home. (Get signatures
when possible)
• Limit posting pictures of your foster children on any
social networking or media site
• Don’t get creative!!!
“ Without Every Leaf, the Tree is Incomplete”
72
Questions
73