Founded in 1995 by the National Association of
Community Health Centers, Community HealthCorps
is the largest health-focused, national AmeriCorps
program that promotes healthcare for America’s
underserved, while developing tomorrow’s healthcare
workforce.
The mission of Community HealthCorps is to improve
healthcare access and enhance workforce
development for community health centers through
national service programs.
The vision of Community HealthCorps is to become a
national service pipeline for careers in community
health centers that is improving access to necessary
primary and preventative care services for the
medically underserved.
For further information about Community HealthCorps,
visit www.communityhealthcorps.org
Site Supervisor Training
2015-2016
Site Supervisor Training
Program Overview
Program Structure
Corporation for National & Community Service (CNCS)
NACHC
(Parent Organization)
Community Health Center or Primary Care Association
(Program Site)
Host Site (Member Placement Site)
Community HealthCorps Relationship Map
Member
Placement/Host
Site
Program Site
NACHC
CNCS
Role of NACHC Staff
NACHC Staff Responsibilities Include:
– Administering the Community HealthCorps program (developing and
managing projects)
– Organize a competitive application process for choosing new program
sites
– Helping to interpret AmeriCorps regulations, providing technical
assistance and enforcing administrative policies and AmeriCorps
regulations
– Monitoring for compliance of grantees through several reporting
methods throughout the Program Year
– Approving Member assignments that are able to meet performance
measurement requirements set forth at the beginning of the year
Site Supervisor Training
The Role of a Site Supervisor
Site Supervisor Working Relationships
Working closely with Program Coordinators to ensure:
– Site Supervisors are to be trained by the Program Coordinator prior to
supervising a Member, this includes:
o The use of OnCorps Reports, Performance Measure, Great Stories;
o Developing transformative, sustainable, and measurable Member
Assignments;
o The Member performance review process, (mid-term and end-of-term)
– Program Coordinators should meet with you at least quarterly, and remain
in constant communication, on Member trainings, team meetings,
Community HealthCorps events, etc.
– It is strongly encouraged that you be involved in the selection of Members
by reviewing applications and/or interviewing applicants
Site Supervisor Responsibilities
– Being involved in the development of the Member assignments as it relates to
sustainability, meeting performance measure targets, and providing a transformative
experience for the Member.
– Providing a workspace, needed equipment, and supplies
– Provide Members with a placement site orientation and assignment-specific training
needed to carry out assigned tasks
– Supervise day-to-day performance and evaluate the Member at mid-term and end of
term performance
– Approve Member timesheets and service reports in a timely manner
– Provide growth opportunities, support, and mentoring to Members
– Schedule one on one check in meetings with the Members
– Provide training to agency staff about Community HealthCorps and the role of the
Member; introduce the Member to key staff
Site Supervisor Responsibilities continued…
– Provide Members in advance with calendars of scheduled meetings, trainings,
and service hours
– Communicate site specific expectations: Lunch breaks, leave, confidentiality,
dress code, equipment usage, etc.
– Be familiar with AmeriCorps and Community HealthCorps policies and
procedures
– Abide by the terms and conditions of the Member Contract
– Abide by the terms and conditions of the Memorandum of Agreement
between the program site and the placement site if applicable
– Ensure that Members are not participating in prohibited activities, including
duplicating duties of employees or displacing employees
Be Familiar with the Member Contract!
A Community HealthCorps Member Contract MUST be completed and
signed by the Member and Program Coordinator before the Member
begins serving. The Site Supervisor should sign prior to or very soon after
the Member’s service begins. The Member Contract outlines the following
information:
• Eligibility Verification
• Term of Service
• Service Description & Member Assignment
• Benefits (including living allowance, training, child care, health
care, loan forbearance)
• Rules of Conduct & Disciplinary Procedure
• Release or Suspension from Term of Service
• Member Restrictions
• Grievance Procedure
Site Supervisor Training
Creating the Member Assignment
What is the purpose of the Member
Assignment?
The assignment can make or break the placement.
• A Member Assignment charts a course of action for the
Member’s term of service.
– It provides a clear understanding of the assignment to avoid
confusion over what is expected of the Member in the year ahead.
– It helps develop short-term goals to reach a long-term plan.
– It provides direction for the Member and aids the supervisor in
talking about what is and is not working.
– It helps define the Member’s role in the team’s Performance
Measure targets.
While developing the Assignment keep in
mind…
• Be realistic – be careful not to overwhelm the Member
• Unique talents of Members
• Direct service and capacity building activities that address health
and/or human needs in the community
• Outreach to vulnerable and/or underserved populations
• Development of new position(s)
• Activities that enhance or expand availability of services being
provided and are not being done by employees
• Service that would not otherwise get done
• Direct service activities that help reach your program site’s
Performance Measure targets
• Sustainability! How can this project become sustainable?
While developing the Assignment keep in
mind…
To include tasks that allow for tracking Performance Measure data
including:
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# of new clients served and who they are
# of volunteers recruited to serve and who they are
Amount of dollars and in-kind donations generated
Data for milestones - # of successful capacity building efforts (strategic
plans developed, programs evaluated, community assessments
completed, etc.)
Community HealthCorps’ Performance Measures
are collected through the Direct Service Reporting Excel
Spreadsheet and in OnCorps Reports through the
Volunteer Mobilization and Capacity Building reports.
Community HealthCorps’ Performance
Measures
Review our Community HealthCorps Performance Measure Toolkit to learn more.
ACCESS TO CARE: meeting with individuals at least once for a minimum of 15 minutes to assist them
with applying for health insurance, registering as health center patients, and navigating the health
care system, as well as provide them with health education with the goal of increasing knowledge
about the effective utilization of preventive and primary care services.
FINANCIAL-HEALTH LITERACY: meeting with adults at least once for minimum of 15 minutes to
provide them with information about health insurance costs and ways to decrease medical
debt with the goal of increasing their knowledge about making informed and effective health-related
decisions and the impacts of those decisions on personal financial resources.
INDEPENDENT LIVING: meeting with older adults and persons with disabilities at least once for a
minimum of 15 minutes to connect them to support resources, programs, and services in the
community with the goal of helping them to live independently (not in a nursing home, group home,
or assisted living facility).
REDUCING CHILDHOOD OBESITY: meeting with overweight, obese, or related at-risk children under
18 years of age at least once for a minimum of 15 minutes to engage them in in-school or afterschool
physical education and/or nutrition-focused activities with the purpose of reducing childhood obesity.
SERVING VETERAN & THEIR FAMILY MEMBERS: meeting with veterans and/or their family members
at least once for a minimum of 15 minutes to connect them to support resources, programs, and
services throughout the community—focusing on unmet needs in the areas of mental and behavioral
health, primary care, and eligibility assistance.
Site Supervisor Training
Member Activities
Service Activities
Service is work that addresses unmet human needs, the
environment, public safety, and/or education. Examples include:
• Outreach: Conduct outreach in the community and provide education
about health insurance eligibility, available health and related
programs, and health care options
• Enrollment and Registration: Assist individuals with the enrollment
and/or registration process for health programs, health insurance
plans, and/or pharmaceutical assistance programs
• Improve Utilization of Health Services and Programs: Provide
linguistically and culturally appropriate translations, provide
transportation assistance, provide health and health-related financial
education in one-on-one or group settings, assist individuals with
navigating health and related services/programs, etc.
Service Activities continued…
Capacity Building is:
• Conducting outreach and securing resources in support of service
activities that meet specific needs in the community
• Developing collaborative relationships with other organizations
• Helping build the infrastructure of the sponsoring organization,
including:
o Conducting research, mapping community assets, or gathering other
information that will strengthen the organization’s ability to meet
community needs
o Developing new programs or services in an organization seeking to
expand
o Developing organizational systems to improve efficiency and effectiveness
o Automating organizational operations to improve efficiency and
effectiveness
o Staff and board education
Restrictions on AmeriCorps Activities:
Non-Duplication, Non-Displacement Rules
(45 C.F.R. § 2540.100(e)-(f))
AmeriCorps Prohibited Activities
(45 C.F.R. § 2520.65)
Fundraising Rules
(45 C.F.R. §§ 2520.40-45)
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
The purpose of AmeriCorps is to provide opportunities for
individuals to serve in communities to address unmet
needs.
AmeriCorps programs may not replace or displace
resources, like employees or volunteers, that are already
present in a community.
These principles form the basis for the laws that prevent
AmeriCorps members from displacing or duplicating
employees or volunteers.
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
A Community HealthCorps Member:
– is NOT an employee of the program site, placement
site, NACHC, or CNCS
– is NOT to be confused with a volunteer
– is NOT to be confused with an intern or student
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
The Rules (45 C.F.R. § 2540.100(e)):
(e) Nonduplication. Corporation assistance may
not be used to duplicate an activity that is already
available in the locality of a program. And, unless
the requirements of paragraph (f) of this section
are met, Corporation assistance will not be
provided to a private nonprofit entity to conduct
activities that are the same or substantially
equivalent to activities provided by a State or local
government agency in which such entity resides.
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
The Rules (45 C.F.R. § 2540.100(f)):
(f) Nondisplacement.
(1) An employer may not displace an employee or position, including partial
displacement such as reduction in hours, wages, or employment benefits, as a
result of the use by such employer of a participant in a program receiving
Corporation assistance.
(2) An organization may not displace a volunteer by using a participant in a
program receiving Corporation assistance.
(3) A service opportunity will not be created under this chapter that will infringe
in any manner on the promotional opportunity of an employed individual.
(4) A participant in a program receiving Corporation assistance may not perform
any services or duties or engage in activities that would otherwise be performed
by an employee as part of the assigned duties of such employee.
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
The Rules (45 C.F.R. § 2540.100(f)):, continued
(5) A participant in any program receiving assistance under this chapter may not
perform any services or duties, or engage in activities, that—
(i) Will supplant the hiring of employed workers; or
(ii) Are services, duties, or activities with respect to which an individual has recall
rights pursuant to a collective bargaining agreement or applicable personnel
procedures.
(6) A participant in any program receiving assistance under this chapter may not
perform services or duties that have been performed by or were assigned to any—
(i) Presently employed worker;
(ii) Employee who recently resigned or was discharged;
(iii) Employee who is subject to a reduction in force or who has recall rights
pursuant to a collective bargaining agreement or applicable personnel procedures;
(iv) Employee who is on leave (terminal, temporary, vacation, emergency, or sick);
or
(v) Employee who is on strike or who is being locked out.
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
What does it all mean?
Community HealthCorps Members may NOT displace or duplicate the
services provided by an employee or volunteer, and they may NOT
supplant the hiring of an employee or volunteer!
Members are NOT allowed under any circumstances to:
– perform an employee or volunteer’s duties or otherwise displace
employees
– fill in for an absent employee or volunteer
– perform services, or activities that had been assigned to an employee
or volunteer
– or duties assigned to an employee or volunteer who has recently
resigned or been discharged for any reason
Non-Displacement & Non-Duplication of
Employees or Volunteers (45 C.F.R. §§ 2540.100(e)-(f))
Programs may not use Members, even temporarily, to replace employees or volunteers:
– If an employee or volunteer is on maternity leave, and/or offsite for any reason, a
Member may not fill this duty
– If an employee or volunteer is out sick, on vacation, etc. a Member may not fill this
duty
– If an employee or volunteer leaves for his/her lunch hour or break, a Member may
not fill this duty
– If an employee or volunteer is on strike or boycott, a Member may not fill this duty
– A Member may not assist an employee or volunteer to complete a duty assigned to
that an employee or volunteer,
• However, Members can expand or enhance services in some way
AmeriCorps Prohibited Activities
(45 C.F.R. § 2520.65)
What re the rules?
45 C.F.R. § 2520.65 - What activities are prohibited in AmeriCorps subtitle C programs?
(a) While charging time to the AmeriCorps program, accumulating service or training hours,
or otherwise performing activities supported by the AmeriCorps program or the
Corporation, staff and members may not engage in the following activities:
(1) Attempting to influence legislation;
(2) Organizing or engaging in protests, petitions, boycotts, or strikes;
(3) Assisting, promoting, or deterring union organizing;
(4) Impairing existing contracts for services or collective bargaining agreements;
(5) Engaging in partisan political activities, or other activities designed to influence the
outcome of an election to any public office;
(6) Participating in, or endorsing, events or activities that are likely to include advocacy
for or against political parties, political platforms, political candidates, proposed
legislation, or elected officials;
AmeriCorps Prohibited Activities
(45 C.F.R. § 2520.65)
45 C.F.R. § 2520.65(a), continued
(7) Engaging in religious instruction, conducting worship services, providing instruction as
part of a program that includes mandatory religious instruction or worship, constructing or
operating facilities devoted to religious instruction or worship, maintaining facilities
primarily or inherently devoted to religious instruction or worship, or engaging in any form
of religious proselytization;
(8) Providing a direct benefit to—
(i) A business organized for profit;
(ii) A labor union;
(iii) A partisan political organization;
(iv) A nonprofit organization that fails to comply with the restrictions contained in
section 501(c)(3) of the Internal Revenue Code of 1986 except that nothing in this
section shall be construed to prevent participants from engaging in advocacy activities
undertaken at their own initiative; and
(v) An organization engaged in the religious activities described in paragraph (g) of this
section, unless Corporation assistance is not used to support those religious activities;
AmeriCorps Prohibited Activities
(45 C.F.R. § 2520.65)
45 C.F.R. § 2520.65(a), continued
(9) Conducting a voter registration drive or using Corporation
funds to conduct a voter registration drive;
(10) Providing abortion services or referrals for receipt of such
services; and
(11) Such other activities as the Corporation may prohibit.
45 C.F.R. § 2520.65(b)
(b) Individuals may exercise their rights as private citizens and may
participate in the activities listed above on their initiative, on nonAmeriCorps time, and using non-Corporation funds. Individuals
should not wear the AmeriCorps logo while doing so.
AmeriCorps Prohibited Activities
(45 C.F.R. § 2520.65)
Per 42 U.S.C. 12584a(a)(9) and 45 C.F.R. 2520.65, AmeriCorps
members are prohibited from providing abortion services or
referrals for receipt of such services. Specifically, Members will
not perform any activity which-• Directly or indirectly counsels or provides information about
the availability of abortion services
• Involves providing services to a patient seeking or considering
abortion services, including but not limited to-– Escorting, in-processing or preparing patents or potential
patients for a procedure
– Assisting in or attending any part of the procedure, or
– Providing any post-procedure support, processing or
assistance.
AmeriCorps Prohibited Activities
(45 C.F.R. § 2520.65)
Contexts or situations in which a Member or an employee or
volunteer supported by CNCS funds can be “identifiable as an
Community HealthCorps Member or staff member”, and thus
must not engage in the activities listed above:
•
•
•
•
•
•
While wearing or displaying AmeriCorps or Community HealthCorps gear
or logos
Working in a place where a Member will be recognized as an Community
HealthCorps Member or an AmeriCorps member
Operative the automobile belonging to the Community HealthCorps
Member’s program or the AmeriCorps program
Identifying oneself in speech or writing as a member or participant of
Community HealthCorps or AmeriCorps
Participating in or submitting to social media sites funded or
administered by CNCS, NACHC, or other Community HealthCorps sites
Participating in or submitting to public social media sites (i.e. Facebook,
Twitter, YouTube)
Fundraising Rules (45 C.F.R. §§ 2520.40-45)
45 C.F.R. § 2520.40:
Under what circumstances may AmeriCorps
members raise [in my program] resources?
45 C.F.R. § 2520.45:
How much time may an AmeriCorps member spend
fundraising?
Fundraising Rules (45 C.F.R. §§ 2520.40-45)
45 C.F.R. § 2520.40 - Under what circumstances may AmeriCorps members [in my program] raise resources?
(a) AmeriCorps members may raise resources directly in support of your program's service activities.
(b) Examples of fundraising activities AmeriCorps members may perform include, but are not limited
to, the following:
1)
Seeking donations of books from companies and individuals for a program in which volunteers
teach children to read;
2)
Writing a grant proposal to a foundation to secure resources to support the training of
volunteers;
3)
Securing supplies and equipment from the community to enable volunteers to help build
houses for low-income individuals;
4)
Securing financial resources from the community to assist in launching or expanding a
program that provides social services to the members of the community and is delivered, in
whole or in part, through the members of a community-based organization;
5)
Seeking donations from alumni of the program for specific service projects being performed
by current members.
(c) AmeriCorps members may not:
1)
Raise funds for living allowances or for an organization's general (as opposed to project)
operating expenses or endowment;
2)
Write a grant application to the Corporation or to any other Federal agency.
Fundraising Rules (45 C.F.R. §§ 2520.40-45)
45 C.F.R. § 2520.45: How much time may an AmeriCorps member spend
fundraising?
An AmeriCorps member may spend no more than ten percent of his or her
originally agreed-upon term of service, as reflected in the member enrollment in
the National Service Trust, performing fundraising activities, as described in §
2520.40.
Site Supervisor Training
Member Training & Development
Training Conducted by the Program
Coordinator
Pre-Service Orientation (PSO): is conducted at the beginning of the program year, and
when Members begin service throughout the year
• It provides an in-depth introduction to the Community HealthCorps, its
objectives, performance measures, and policies and procedures
On-Going Training: All programs are required to provide 12 hours per month of
training/development to Members
• Prescription for Success Curriculum - required for all Members by April 30 of
the program year
• Regularly scheduled team meetings
• Life After AmeriCorps - Designed to provide Members with the necessary tools
to transition from a year of service to a professional career or further
schooling, and should build professional skills
• Other examples include Member Development calls hosted by NACHC and
local training opportunities when available
Training Conducted by the Site Supervisor
Placement Site Orientation – conducted by the site supervisor and other health center
staff during the first few weeks at the placement site. Which introduces the new
Community HealthCorps Member to:
– Community culture
– Organizational culture
– Member-Supervisor relationship and communication
– Project-specific skills
– Safety policies
On-Going Training – Conducted at key points in a Member’s term of service. For
example:
– Early in the term – develop knowledge & skills the Member and supervisor
identified as required in reviewing the Member Assignment
– Should a development opportunity present itself (i.e. local training
opportunities)
Member Development & Training
• The Corporation for National and Community Service allows up to 20% of
total service time to be dedicated to training
• Members may earn no more than 10% of a Members total service hours
(as part of the 20% cap on training hours), can be earned through an
approved college/GED coursework. This must be pre-approved by the
Program Coordinator
• For the complete guidance and requirements on Member Training &
Development, please see the “Tools for Program Staff” section of the
Community HealthCorps website
• NACHC encourages Program Coordinators and Site Supervisors to work
together to meet all Member training and development needs
Site Supervisor Training
Managing Members
Member are expected to….
•
•
•
•
•
•
•
•
•
•
•
•
Show respect for the program staff, agency staff, the community, and fellow Community
HealthCorps Members at all times
Act as an appropriate role model with service recipients and within the community
Follow directions as set forth by the program
Uphold all privacy regulations as set forth by the agency
Direct concerns, problems and suggestions to their Site Supervisor and/or Program
Coordinator
Abstain from engaging in prohibited activities while earning service hours and/or wearing
the AmeriCorps and/or Community HealthCorps logos
Communicate effectively and respectfully with site supervisors, program coordinators, and
other program staff
Be present and punctual for service
Satisfactorily complete service assignments as defined in the Member Assignment, and
determined by the Program Site
Consistent and reliable attendance is essential to providing service
Members are expected to report to their service sites as scheduled and be ready to serve at
the scheduled time
Member must certify the integrity of data contained in surveys and other reporting tools. *
Review the Rules of Conduct found in the Community HealthCorps Member Contract.
When to call the Program Coordinator
Site Supervisor should call the Program Coordinator if…
•
•
•
•
•
•
The Member doesn’t show up for service
The Member is hospitalized
The Member is arrested
The Member is not performing and you tried dealing with the challenges
You want to terminate the Member
The Member is doing a wonderful job!!
Members are trained to call the Program Coordinator if…
•
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They feel they were discriminated against
They had a family emergency and need to get home
They were arrested
They have a work-related injury
The site supervisor attempted to terminate the Member
The site supervisor asked them to perform unallowable activities
When to use the CHC Hotline
Community HealthCorps Hotline: 301-347-0481
The Community HealthCorps Hotline is designed
to allow callers to report important information
to NACHC anonymously and confidentially.
Program Coordinators, Site Supervisors, and
Members all have access to this line.
Timekeeping
• Timesheets are to be completed by the Member in the OnCorps online
reporting system each pay period
• Members enter in and out time rounding to the nearest quarter (.25) hour
• Members note their daily activities by choosing a service category and
using the “activity description” box each day
• Members submit the timesheet electronically, and the Site Supervisor
approves the timesheet, certifying that the Member served the hours
indicated
• Program Coordinator is responsible for final approval
• Timesheets must be approved in OnCorps within 2 weeks after the end of
the pay period
• If errors are found on the timesheet please contact the Program
Coordinator to ensure that the timesheet is corrected and approved
Member Leave and Civil Duty
• Timesheets must be submitted for every day of a Member’s term of
service, unless the Member is suspended
• Community HealthCorps Members do not earn vacation leave or sick
leave; however, it is understood that circumstances may arise that require
a Member to take a day off
• Record days off on the timesheet as 0 hours
• Leave should always be approved by the site supervisor
• Leave policies should be communicated to the Member at the beginning
of the term of service
VOTING
• Members who cannot vote before or after service hours should be allowed to take
time off to vote without penalty
• Members may not earn service hours for voting
JURY DUTY
• While serving on jury duty, Members may accrue service hours
Breaks & Travel
DAILY BREAKS REQUIREMENTS
Lunch Breaks (Members do not accrue service hours during lunch breaks)
• Members must be scheduled for a 30 minute lunch break if the Member is
scheduled for a 6-8 hour service day
Breaks
• Breaks are designed for Members to use the restroom, get water, etc.
Members are authorized a 15 minute break for every 4 hours served
MEMBER TRAVEL
• No hours should be earned for travel to and from home to the service site
each day
• If attending an event or training, service hours may be earned for travel
that exceeds the distance the Member would normally travel to get to the
service site
*For example, if the Member’s normal commute is 30 minutes, but they are
attending a training that requires a 60 minute commute, the Member will earn 30
minutes of service hours.*
Member Performance Reviews
• Every Member should receive 2 reviews:
– Mid-term: Within 30 days of the half-way point of a Member’s service
– End-of-term: Must occur within 30 days prior to the expected end
date
• Review is focused on skills, quality and quantity of work, job knowledge,
work habits, adaptability, cooperation, dependability, attendance, etc.
• Used to determine whether the Member is eligible to serve a second term
• Review is ideally conducted by the site supervisor
• Communicate review to Member(s) verbally and in writing
• Members will receive a copy of their evaluation
• Use the Community HealthCorps Performance Review form
Disciplinary Procedure
• Written Warning- It is at the discretion of the program site and placement
site to decide when to issue a written warning based on the severity
and/or frequency of the violation(s)
• Suspension – Upon continued refusal to comply after a written warning,
the Member may be suspended for one day or more, at the discretion of
the program site, during which time his/her living allowance is pro-rated.
The Member will not be able to make up those days and/or hours for
which Member is suspended for disciplinary actions
• Release for Cause – Upon continued refusal to comply after the Member
has been suspended, the Program Site may terminate the Member, and
the Member will receive no part of the education award
Program Coordinators and Site Supervisors should always document any issues or
concerns with a Member, and/or disciplinary action taken on a Member.
Suspension & Termination
• ONLY the Program Coordinator can terminate or suspend a Member
• Members can be terminated in 2 ways:
– For compelling personal circumstances
• Circumstances that make completing the term of service very difficult or
impossible (i.e. personal injury or illness, injury or illness of a family
member whom the Member must care for)
• May receive a pro-rated education award if the Member served at least
15% of his/her term
– For cause
• All other reasons that are not compelling personal circumstances
• Member receives no part of the Education Award
• Be sure to keep the Program Coordinator informed if you are having
problems or issues with the Member’s performance so that you can work
together on disciplinary problems, suspension and / or termination
Successful Completion of Service
Members have successfully completed service when:
1.
The Member has earned at least 1700 hours, and
2.
Served an average of at least 30 hours per week, and
3.
Served their agreed upon term of service (as defined in the Member
Contract which can be no less than 9 months), and
4.
Satisfactorily completed PSO, the Prescription for Success curriculum, and
any related service assignment training, and
5.
Satisfactorily completed service assignments as defined in the Member
Assignment, and determined by the Program Site
Resources
Community HealthCorps Hotline: 301-347-0481
The Community HealthCorps Hotline is designed to allow callers to report important
information to NACHC anonymously and confidentially.
Website Name
Web Address
Purpose
Community HealthCorps
www.communityhealthcorps.org
Up to date program
information & materials
OnCorps Reports
http://healthcorps.oncorpsreports
.com
Approve Member
timesheets & service
reports; OnCorps tutorials
Resource Center
www.nationalserviceresources.org
Tools for managing an
AmeriCorps Member
AmeriCorps
www.americorps.gov
CNCS website with
information about
AmeriCorps programs and
managing AmeriCorps
grants