Persuasive Speaking – Part I Persuasive Speaking 4th Century BC Student of Plato who was a student of Socrates who was known for logic Aristotle’s Rhetoric Epideictic – Praise or Blame Forensic – Guilt or Innocence Deliberative – Policy Making Persuasion The process of creating, reinforcing, or changing people's beliefs or actions. Persuasion in Life Persuasion and influences When do you use persuasion? Are others trying to persuade you? Top 10 Commercials Friends Who else tries to persuade you? Speech to Gain Immediate Action The speaker’s goal is to convince the audience to take action. To change things from the status quo OR NOT to change things from the status quo When creating a persuasive message Consider context Time limit (7 to 10 Minutes) Environment Attitudes and expectations of audience members Speaking to Persuade Influencing of the attitudes, beliefs, or behavior of the listeners. Appropriate when two or more points of view are in conflict about a topic Four keys to effective persuasion Credibility Well-reasoned argument Emotional Appeal Audience involvement It is more difficult than speaking to inform, because it demands additional skills. Examples: political figures, lawyers, legislators, speaking to PTO, city council, etc. When creating a persuasive message Small doses best over long periods Can’t change world in 7 minutes Aim for fair consideration from audience How to Begin Ask yourself: What do I want my listeners to know, do, motivate, inspire, change, or to agree with? What is my topic a question of? Fact Value Policy Questions of fact: occurrences and the reasons that they have happened, are happening, or will happen in the future. Fact claim: Persuade the public that global warming is harming the environment. Establishing Fact If you state a fact claim then prove that your claim is the best. Why do I think something is true or false? Provide evidence, hard facts, statistics, new figures, illustrations, quotations, definitions. Value Claims Questions of value: call for judgments about right and wrong, ethical and unethical, etc. Value claim: Persuade the public that animals don't belong in zoos. Value Claim If you state a Value Claim then appeal to the morality and values of your listeners. Why do I like or dislike something? Why do your listeners have to agree that something is right or wrong, moral or immoral, valuable or worthless? Why do you want to convince them? Offer examples the public will recognize, try to find common ground on related subjects and expert testimonies, and compare your idea with oppositional ideas. Policy Claim Questions of policy: deal with whether certain courses of action should be taken. Policy claim: Persuade the public that motorcyclists should be required by law to wear helmets. Policy Claim If you state a Policy Claim then persuade that there is a problem and get the audience to agree with your solution. Appeal to human needs, to reason and to emotion. Summarize the present situation, the causes and the negative effects everybody will recognize. Then present your solution to solve the problem. Language Strategies Various Strategies The Beatles will give us an overview Beatles Video Let’s Let Taylor Swift Explain Taylor Video Figurative Language Movies Appealing Strategies There are many methods employed by speakers to divert audiences away from the real issues or appeal to them. This speech is in response to allegations of illegally funneling campaign funds to cover personal expenses. Can you pick out some of the strategies? Nixon Checkers Speech Persuasive Speaking – Part II Degrees of Persuasion Strongly Opposed Moderately Opposed Slightly Opposed Neutral Slightly in Favor Moderately in Favor Strongly in Favor Persuasion involves any movement by a listener from left to right Audience Analysis Types of audience: Positive / favorable audience-already agrees with your basic purpose. Easiest type to persuade. Needs only to have feelings deepened on your topic. Neutral / indifferent audience-does not know very much about your topic. Need is for information that will make it possible to form an opinion. Disinterested / indifferent audience-knows about topic, but couldn’t care less. Consider it a dull issue or an unimportant one. Need to be shown seriousness of problem, or how they will be affected. Consider arguments Hostile audience - most difficult to persuade. They disagree with you. May be distrusting of you. Need open-mindedness then conviction. Establish your prestige. Show that you are well prepared and competent, sincere, and genuinely interested in them. Use frequent evidence and supporting materials: facts, surveys, statistics, quotations Refer to your own experience with topic, especially in intro. Express appreciation for invitation to speak. Compliment them. Be logical and honest. Three major sources by which people can be persuaded: Pathos: Emotions - listeners’ own personal drives, needs, or desires Use Maslow’s Heirarchy of Needs: biological drives (food, drink, air, sleep, etc.) safety (security, stability, protection from harm, structure, predictability) love and belonging (affection, feeling part of a social group, acceptance and approval, etc.) esteem (confidence, freedom, independence, recognition by others, etc.) self-actualization (self-fulfillment, realizing individual potential, being true to self, etc.) Ethos: the way in which an audience perceives the character and personality of the speaker Logos: Logic Appeal Persuader must know listeners’ needs, establish own prestige when attempting to influence an audience, and build logical arguments that their listeners can follow. Using facts, examples, testimony and statistics Examples Do not use alone to support a claim Useful in reinforcing or clarifying ideas Consider source, age, and representativeness of example Statistics Combine with examples Don’t use too many at a time Identify the source of the statistics Translate and round off Use visual aids Testimony Quote accurately Paraphrase fairly Use qualified sources Identify source and source’s credentials Wrapping Up Rhetoric http://www.youtube.com/watch?v=IO 9d2PpP7tQ&list=PLCSX24yuW0Zlgy8E hGsj-_BR2_JB5-RXa http://www.youtube.com/watch?v=5O DwmSYb3Tw Monroe’s Motivated Sequence Get attention of audience Establish a need Satisfy that need Visualize the future Ask for action Monroe’s motivated sequence Introduction = Attention Main point 1 = Need Main point 2 = Satisfaction Main point 3 = Visualization Conclusion Action = Monroe’s motivated sequence --ATTENTION Attention: Get audience’s attention, arousing curiosity about what the speaker is going to say. Copyright © 1997 by Stephen E. Lucas Attention Functions To gain attention To secure good will and respect (your credibility and why audience should listen/care) To prepare the audience for discussion of your topic To help avoid the effects of psychological reactance, the preview statement should be omitted. Methods Reference to a subject, event, or occasion Personal greeting Rhetorical question Startling statement/statistics Quotation Humorous anecdote Illustration Appeal to needs Use Maslow’s Heirarchy of Needs: biological drives (food, drink, air, sleep, etc.) safety (security, stability, protection from harm, structure, predictability) love and belonging (affection, feeling part of a social group, acceptance and approval, etc.) esteem (confidence, freedom, independence, recognition by others, etc.) self-actualization (self-fulfillment, realizing individual potential, being true to self, etc.) Monroe’s motivated sequence --NEED Need: Create a need for change. The speaker must establish a clear, urgent, and unfulfilled need in the mind of the audience. This is a critical step in the sequence. No solutions should be proposed during this stage. Need Functions To describe the problem To make your audience uncomfortable with the status quo Methods Statements (backed by evidence) Illustration Show ramifications Pointing (show audience why to care / how it applies to their lives / how they will be or are affected) Monroe’s motivated sequence --SATISFACTION Satisfaction: Satisfy the need with a solution. Present the solution to the needs or problems described in step two. During this stage, speakers must also identify and eliminate possible objections to the solution. Satisfaction Functions To present a solution to the need described above Methods Statements (backed by evidence) Explanation Theoretical demonstration Practical experience Meeting objections and potential counterarguments Monroe’s motivated sequence --VISUALIZATION Visualization: Intensify desire for solution. Intensify audience members' desire for the solution by getting them to visualize what their lives will be like once they've adopted it. Use vivid images and verbal illustrations to support the benefits of the proposed solution. Visualization The visualization step carries the audience from accepting the feasibility of your proposal to seeing how it will actually benefit them. Functions To intensify your audience’s desire to adopt the solution and action you propose To help the audience to “see” the results Methods Positive method Negative method Contrast method Perhaps appeal to needs Monroe’s motivated sequence --ACTION Action: Urge the audience to take action. In the final step, the speaker must turn the audience's agreement and commitment into positive action. Tell audience members what they need to do to obtain the described solution and its benefits. Action Functions To focus the thoughts of your audience To motivate your audience to ACT To leave the audience in a mood appropriate to your topic To convey a sense of completion Methods Challenge Summary Quotation Illustration Personal Intention