DRAFT WORKING DOCUMENT Resilience Curriculum ( updated August 2013 ) The Practice Resilience Theme will average 34 hours over the course of the four year Geisel curriculum. It will engage students in evidence-based skills-building using a variety of pedagogical methods designed to be inspiring, practical and generalizable to settings both within and outside of medical school. Sessions will be interwoven into the Foundations of Medicine and the Core Biomedical Curricula, and at strategic points in the clinical years. These sessions will address the neuro-physiological underpinnings of stress in pragmatic, “experience-near” terms, as well as its impact on patients, providers, quality of care and clinical decision making. Emphasis will be on practical acquisition and enhancement of Resilience skills (“tools”) which will improve patient outcomes, student performance, satisfaction and self-care, while reducing the impact of stress that is inevitable in life- long medical practice. Sessions will align with the Ethics and Humanities Themes and will be positioned to provide inoculation against predictable stress points in the curriculum. We propose to use Kern’s (2009) iterative framework for medical school curricular design as outlined below. ~Problem Identification: Burnout Burnout is associated with professional and personal undesirable outcomes. Resilience, an antonym of burnout, is associated with desirable outcomes. We have adopted the following common definition of Resilience: “Resilience is the capacity to adapt successfully in the presence of risk and adversity.” Outcomes related to Burnout: Professionalism declines: Students with burnout are 11 times more likely to say they ordered a test on a patient when they had not and over 2 times more likely to cheat on an exam. Empathy and altruism decline: Students with burnout are half as likely to agree with the following statement compared to peers: “Medical student should be concerned with the problems facing the underserved”. Burnout threatens regional and national efforts to recruit and produce a work force that will provide care to underserved populations. This appears to be related to all of the burnout subscales: cynicism, exhaustion, and self-efficacy. Patterns of reaction to the unavoidable stressors of medical school, including burnout, have a continuum of serious consequences and become “learned behaviors” in the lives 1 of practicing physicians. These patterns directly affect patient safety as well as patient and provider satisfaction. Practicing physicians with Burnout have: o High rates of job dissatisfaction. o Elevated rates of suicide, missed work time, and substance abuse. o Declines in empathy and professionalism resulting in profound negative effects on the doctor-patient relationship. o Poor patient care and satisfaction ratings. o Statistically increased medical error rates. Practicing physicians with Resilience have: o o o o o Increased career satisfaction. Higher personal life satisfaction. Enhanced performance and efficacy. Engagement with lifelong learning. Skills that may be modeled and directly transferable to patients (e.g., CBT). ~Targeted Needs Assessment Geisel students have significant Burnout as documented by an in-house longitudinal study. Geisel students showed marked early and prolonged increases in all subscales of the Maslach Burnout Inventory, the most widely used, well- validated instrument to assess professional Burnout. These findings resulted in choosing the Promotion of Student Wellbeing as a core component of Curricular Redesign. ~Goals and Objectives Practice Resilience skills will map on to Core Competencies General goals: To ensure that the re-designed curriculum promotes a life-long energized engagement in medicine and a healthy balance in personal and professional life; and, to minimize factors stifling personal growth and active learning through life, all of which are intrinsic to Professionalism. Prepare students to anticipate, address and learn from the unavoidable stresses of a career in medicine, i.e. to adaptively persist when stressed. 2 Prepare students to build upon the joys and challenges of caring for patients and communities with integrity and compassion. Emphasize both within and outside of the curriculum the importance of personal wellbeing and the development of practice resilience. Competencies most directly related to Resilience under development ( Version below is from August 2013; not approved final version!) Engage in active learning in the pursuit of the expertise, awareness, and resilience necessary to enhance one's effectiveness . Develop learning approaches and resilience that will facilitate lifelong acquisition of knowledge, self-awareness, professional effectiveness and satisfaction. ~Strategies Evidenced-based and research-informed Resilience factors will be mapped to various operational “levels”. These levels include individual, community, family, and organizational. This framework of levels helps partially separate and target the Resilience factors that are intrinsic to the individual versus those that involve others who constitute the larger group (e.g., Geisel, local community, or family). The individual “ level” is the primary target of the resilience curriculum supported by the organizational and family/community “levels”. Faculty development and Geisel leadership will focus on the organizational culture “level”, i.e., the learning environment, although hierarchical culture will be addressed in the Resilience and Ethics curricular threads. Faculty development will also facilitate support the resilience curricular content which will emphasize entrainment and enhancement of individual Resilience factors. The mentoring and advising structure will focus on the family and community levels. Does Resilience education work? Resilience education has been heartily embraced by nonmedical professional educators whose students are exposed to abrupt changes in culture and environment. The US military is utilizing a Resilience curriculum developed at Penn’s Institute for Positive Psychology in their basic training for battlefield platoon level commanders with encouraging results. Although being in a war zone involves profound stress, medical school and the immersion into medicine presents its own set of profound environmental changes and stressors on learners. 3 The military has done an extensive literature review identifying 20 Resilience factors, 11 of which are substantiated by RCT’s. There is a paucity of literature on Resilience interventions in medical learners compared to other academic learners. One study reports that a short Stress Management and Resiliency Training (SMART) intervention in practicing internists had very positive short-term outcome effects using the Connor-Davis Resilience scale and QOL surveys. Likewise, training with cognitive behavioral therapy skills has demonstrated positive effects with medical students. Resilience content, based on the RAND report’s evidence-based, research informed factors will be mapped to the competencies. Curricular content will be fit into the following arenas with strong emphasis on” buy-in” and applicability to student performance and their future patient’s wellbeing as incentives for learning. 1. Experience of others indicates that reasons for buy-in may vary across stages of learning. In preclinical years performance enhancement incentivizes buy-in, whereas in the early clinical phase it is patient outcomes, and for practicing physician’s life balance issues appear to be particularly relevant. A sound scientific foundation—the rationale-- of teaching strategies for Resilience is critical to get “buy in” during medical school. 2. Life strategies: productivity, sleep, preventive health, self-care, balance. 3. Engagement in the process of learning over time with focus on learning as a continuous process versus a static “mastery of content” end-point. 4. Neurobiology, neuropsychology, and physiology of stress and strategies or “Tools” to prevent and actively cope with stress, using Biofeedback, CBT for 4 self- and patient-care, and Mindfulness inside and outside of medical practice. ~Methods Pedagogy will involve formal lectures/small group learning, self-directed learning, experiential exercises, probable Personal improvement project related to resilience topic, and “stealth” applications of principles reinforced in real time during clinical rotations. Techniques will include: Jigsaws, Team Based Learning, TED talks with supplemental discussion groups, content readings paired with lectures, self-directed learning , and application exercise labs (e.g., self CBT, sleep projects, personal projects) , and integration into clinical care/clinical decision making while on rotations in order to reinforce real- life Resilience skills. Mentors and advisors will reinforce Resilience principles and skills in small group and individual sessions with students. ~Implementation Addressing Political support & Overcoming Barriers 1. HSP/In-house longitudinal Burnout research : completed 2. Pilot biofeedback curriculum ( meeting September 2013) 3. Developing robust, relevant assessments 5 4. 5. 6. 7. 8. Sharing of information: Use of Wordpress to house all Resilience Literature & Resources Coordination along teacher-learner continuum: UME , GME, CME Developing integrated research arm for continuous feedback and publication of results Map to final competency document. Faculty development (coordinate with Dr. Leslie Fall; All faculty trained on Self-theory, Resilience principles; Dr. Ann Davis piloting session in OB-GYN October 2013) 9. Strong focus on the “buy in “ issue : a. Resilience does NOT mean accepting avoidable stressors or denial of negative learning environments, both of which strongly correlate with burnout. Ethics & Humanities in their reflections will reinforce Resilience. b. Evidence and experience indicate medical students/physicians are more likely to embrace Resiliency training : i. If Resilience education is strongly and articulately connected to Scientific evidence, patient care and productivity (i.e., Focus on “Wellbeing” is not as appealing and may be off-putting). ii. Presented in interactive, experiential formats. iii. Longitudinally and consistently reinforced to encourage “transfer” of the knowledge and generalizability across settings. iv. If the curriculum is delivered by practicing physicians. v. Strong foundation and reinforcement of empirical, neurobiological foundations. ~ Evaluation Metrics and Feedback Assessment of Program effectiveness and the impact on individual Learners will be conducted longitudinally using specific metrics to assess factors of Burnout, changes in Resilience, student Wellbeing (including measures of anxiety and depression) and learning “style” (fixed/static vs. incremental/continuous), as well as faculty, mentor and advisor satisfaction with the Practice Resilience curriculum based on the Geisel competencies. Using Kern’s iterative framework for curriculum design we will feed back data gleaned from the evaluation process into a continuous improvement cycle where the curriculum will be further refined. The Resilience Advisory Board will provide multi-subspecialty oversight for this process and includes practicing clinicians from a wide variety of specialties . We expect to generate and publish papers in order to share our project’s methodology and results which will benefit other institutions and will extend the literature in Resiliency, Burnout and Wellbeing in the context of medical education and medical practice. Assessment tools under consideration pending final competencies include: 1. Knowledge based assessment of content 6 2. Completion and evaluation of laboratories and self-directed learning project including possible Personal improvement Project ( similar to one currently used in the Leadership Preventive Medicine Residency) 3. Connor-Davis Resilience Scale 4. Maslach Burnout Inventory 5. PHQ/SCL-90 (measures of anxiety, depression, wellbeing) 6. Dweck Inventory (measures incremental versus fixed views of intelligence) 7. Faculty Satisfaction/Effectiveness Surveys ~Faculty Development We anticipate needing approximately 5-10 hours of training time with Advisors, Mentors, OnDoctoring Faculty and Select Clinical Faculty (SBM Course Directors, Clinical Rotation Leaders) to introduce them to the Resilience principles, theory of “incremental” versus “fixed” intelligence, teaching techniques (jigsaws, personal projects, CBL, CBT, Experiential exercises, etc.), assessment methodology and the strategic points of learning in the re-designed 4 year Geisel Curriculum. A pilot faculty development will occur in October 2013 Appendixes Appendix One I. DRAFT EXAMPLES OF POSSIBLE CURRICULUM ( superscripts note the “mapped” Resilience Factor/s from the RAND report; see Appendix I ) Neuro bioscience presentation on stress and biofeedback Lab.i Stanford anesthesia and surgery residents have a didactic presentation on neurophysiology that is applicable to them during times of stress ( e.g. : Patient crashing in operating room ) Integration possible with nuero-anatomy brain sectioning . The didactic presentation is followed by a neurophysiology biofeedback lab where residents learn to control their heart rate and respiration.i Engaging in lifelong learning: ii Curriculum with tenets similar to “Brainology” self-theory curriculum to improve engagement in lifelong learning ( learning goals) and ability to utilize feedback. For 7 medical students this must be based on biomedical evidence of differences in entity and incremental mindsets , such as fMRIs and ERPs. The instruction would include strategies to move learners to incremental mindsets.ii,iii( Dweck et al and The Power of Belief - Mindset and Success: http://youtu.be/pN34FNbOKXc) Self Care: iii Example 1.Medical schools and CME have often addressed the issue of sleep hygiene in “wellbeing education” in didactic/grand round or eLearning formats. There is a dearth of material that this type of didactics actually changes behavior. From an educational vantage a more ideal longitudinal approach might be : Student is given presentation on sleep hygiene in pulmonary pathophysiology. Project/Laboratory experience. Students may engage in a Personal Improvement Project ( similar to PIPs in the LPMR) and chart their own sleep behaviors with specific goals to practice sleep hygiene. This could involve sleep monitoring devises. A similar project has been done with/by Geisel students. Dr. Sorscher will assist in developing this curriculum .. (In addition this a similar PIP could utilize the curriculum to understanding the use of CBT (cognitive behavioral therapy).ii CBT is presented as a useful tool to use in patient care. Similar CBT “PIPs” in medical students have been published in Academic Medicine.) Later in the curriculum a case is imbedded (“hidden”) with a medical error in obstetrics when a sleep deprived obstetrician misreads a NST.1iii This allows reinforcement and transfer of the curriculum on sleep hygiene, discussion of ethics, and control of the working environment: why did this physician not apply what they knew about sleep hygiene? Is this ethical? How can they control their work environment (an avoidable stressor?). Example 2. Self-directed learning using a Personal improvement Project directed as an evidenced based resilience factor. This currently is included in the Leadership Preventive Medicine Residency and has also been utilized in the Ob-Gyn interns. 1 8 Mindfulness: The literature is filled with evidenced based medicine documenting mindfulness improves/facilitates many resilience factors including behavioral control, positive coping, realism and self-efficacy ( all evidenced based/informed resilience factors from the Rand Report. Mindfulness is also a skill that can be taught to empower patients to address some of their most vexing medical challenges (e.g. weight loss, tobacco, anger control). Based on the experience of other schools and a focus group of Geisel Health Society and Physician students it appears that a significant portion of medical students will be “leery” of mindfulness as it may sound too unscientific ( the so called “woo-woo” factor) . The nuero -science of mindfulness must be included in this part of the curriculum. It may be referred to as an “awareness “curriculum in course schedules. Besides a neuroscience underpinning various videos/clips/exposures to respected physicians who use mindfulness may be helpful to normalize this approach. Applicability to medicine This curriculum also meets the goal of increasing “buy in”. Students read 4 articles specific to 4 different medical specialties on “unavoidable stressors of medicine” guided by objectives or would be asked to make their own objectives. They then do a jig saw initially with a specialist in each specialty followed by cross pollination to the class. ( Examples: Surgery: Annals of Surgery 2009: Burnout and Medical errors among American Surgeons; Psychiatry : Academic Psychiatry 35:6 , 2011: Burden and Stress among Psychiatry Residents and Psychiatric Health Care Providers; Pediatrics: Critical Care Med 28:9, 2000 Experience and endocrine stress responses in neonatal and pediatric critical care nurses and physicians ) iv Productivity/time management: Use the Harvard business review article to educate students on strategies that are evidenced based to increase productivity and wellbeing. *( HBR, Swartz T: Mange your energy , Not your Time, 2007)v Students also exposed to evidenced based learning strategies . Another example is teaching the Coveys 4-Quadrant approach showing inattention to quadrant 2 is associated with burnout ; an antonym of resilience. Iii 9 Appendix II. Evidence based/ informed resilience factors addressed by the curricular examples in Appendix 1 and excerpts from RAND Bolded indicates strong evidence Behavioral control: process of monitoring, evaluating, and modifying emotional reactions Positive thinking: informational processing, applying knowledge, flexibility, reappraisal flexibility, having positive outcome expectations, psychological preparation. Realism: mastery of possible, having realistic outcome expectations, self-efficacy, perceived control iii Positive affect: feeling enthusiastic, active, and alert Positive coping: managing taxing circumstances Realism: mastery of possible, having realistic outcome expectations, self-efficacy, perceived control Physical fitness: bodily ability to function efficiently and effectively iv Realism: positive coping, teamwork, positive team climate, v Positive affect Realism Positive thinking Physical fitness Appendix III List of evidence based/informed resilience factors from US Army: RAND report Promoting psychological resilience in the US military not to be disseminated for commercial purpose Attribution: Direct excerpts Which resilience factors had the strongest evidence in the RAND literature review? “The individual-level factors with the strongest evidence in the literature were positive thinking, positive affect, positive coping, realism, and behavioral control. These factors were rated as 10 having either moderate evidence (based on cross-sectional correlational or observational design) or strong evidence (based on a randomized design or other longitudinal design). Among the family-level factors, family support had the most evidence. For unit-level factors, positive command climate had the most evidence. For community-level resilience factors, belongingness had the most evidence” List of all evidenced based/informed resilience factors from their literature search: Factors That Promote Resilience: Findings from the RAND Literature Review Using the working definition of psychological resilience specified (Psychological resilience refers to the process of coping with or overcoming exposure to adversity or stress. With regard to mental health interventions, psychological resilience is more than an individual personality trait—it is a process involving interaction among an individual, that individual’s life experiences, and current life context) we conducted a systematic review of the scientific literature on psychological resilience. The review had a twofold purpose: • to identify evidence-informed factors that promote psychological resilience (i.e., resilience factors) • To assess the strength of the evidence base associated with each factor. We identified 270 relevant publications. The initial set of evidence-informed factors for promoting psychological resilience, based on these publications, was identified by the research team. These evidence-informed factors were confirmed by an expert review process, yielding 20 evidence-informed factors associated with resilience. We categorized these resilience factors according to whether they operated at the individual, family, organization (or unit), and community levels. We used such an organizing framework to distinguish intrinsic factors that promote resilience within an individual from resilience factors that involve other individuals who are part of a group (e.g., family, organization, community). Each factor is listed and defined below. Individual-Level Factors • Positive coping. The process of managing taxing circumstances, expending effort to solve personal and interpersonal problems, and seeking to reduce or tolerate stress or conflict, including active/pragmatic, problem-focused, and spiritual approaches to coping • Positive affect. Feeling enthusiastic, active, and alert, including having positive emotions, optimism, a sense of humor (ability to have humor under stress or when challenged), hope, and flexibility about change • Positive thinking. Information processing, applying knowledge, and changing preferences through restructuring, positive reframing, making sense out of a situation, flexibility, reappraisal, refocusing, having positive outcome expectations, a positive outlook, and psychological preparation 11 • Realism. Realistic mastery of the possible, having realistic outcome expectations, selfesteem and self-worth, confidence, self-efficacy, perceived control, and acceptance of what is beyond control or cannot be changed • Behavioral control. The process of monitoring, evaluating, and modifying emotional reactions to accomplish a goal (i.e., self-regulation, self-management, self-enhancement) • Physical fitness. Bodily ability to function efficiently and effectively in life domains • Altruism. Selfless concern for the welfare of others, motivation to help without reward Family-Level Factors • Emotional ties. Emotional bonding among family members, including shared recreation and leisure time • Communication. The exchange of thoughts, opinions, or information, including problemsolving and relationship management • Support. Perceiving that comfort is available from (and can be provided to) others, including emotional, tangible, instrumental, informational, and spiritual support • Closeness. Love, intimacy, attachment • nurturing. Parenting skills • Adaptability. Ease of adapting to changes associated with military life, including flexible roles within the family Unit-Level Factors • Positive command climate. Facilitating and fostering intra-unit interaction, building pride/support for the mission, leadership, positive role modeling, implementing institutional policies • Teamwork. Work coordination among team members, including flexibility • Cohesion. Unit ability to perform combined actions; bonding together of members to sustain commitment to each other and the mission Community-Level Factors • Belongingness. Integration, friendships, including participation in spiritual/ faith-based organizations, protocols, ceremonies, social services, schools, and so on, and implementing institutional policies • Cohesion. The bonds that bring people together in the community, including shared values and interpersonal belonging • Connectedness. The quality and number of connections with other people in the community; includes connections with a place or people of that place; aspects include commitment, structure, roles, responsibility, and communication • Collective efficacy. Group members’ perceptions of the ability of the group to work together 12 13