21202 Derby Day Ave, Pflugerville, Texas 78660; Home: 512-990-7443; Cell: 512-699-9635 PROFESSIONAL SUMMARY 15 plus years’ experience with electronic parts marketing, inside and outside sales and support programs, Information Technology, project management and application development involving 3-Tier (web-delivered) RDBMS applications. Patent illustration, production management, and product and workforce coordination with extensive experience in customer service operations. Government trained electronic testing, PCB and component knowledge and maintenance high-reliability soldering training and experience. Presentation experience both written and oral on technical material to non-technical (management/public) audiences. Organizational, occupational safety and commercial/industrial safety standards knowledge. Oracle manufacturing systems with ISO 9000 experience. Strong leadership in relationship-building skills and an in-depth understanding of Microsoft Office Suite including Visio, InfoPath, MS-Project and ProjectWise. Experience with ESRI (ArcGIS suite) software, including ArcGIS Server application development and project management. TECHNICAL EXPERIENCE Software/Databases: MS Office, MS Word, MS Excel, MS Power Point, MS Access, MS Outlook, Auto Cad, MicroStation, Oracle, Micro Soft Project Operating Systems: MS Windows Methodologies: Quality Control, ISO 9000, Strategic Planning, People and Project Management Others: CNC, Arc GIS, Structural Steel, Concrete, Plumbing, and HVAC systems PROFESSIONAL EXPERIENCE Tyco ADT Security Systems, Austin Branch, Texas 01/2012-09/2012 Installer of ADT Security Systems for residential and small businesses Familiar with electronic installation and programing of various Ademco and General Electric panels, key pads, fire, smoke and carbon monoxide sensors, door and window sensors all either hard wired or wireless. Also receiver and radio transmission equipment. PBS&J; Austin/Dallas, Texas; 10/2001-02/2010 Traffic data experience, including traffic data collection, analysis, and reporting Civil engineering (roadway design, plan and profiles, major utility coordination/design and field inspection, water resources, traffic signals, traffic data collection and volume control design) Experience with ESRI (ArcGIS suite) software experience, including ArcGIS Server application development for project management, experience with Right-of-Way parcel survey and alignment in conjunction with Trimble GIS software. Technical writing of operation procedures and drafting standards to compliment standard TxDOT document delivery procedures. Experience with Project Delivery Framework (documentation and reporting standards) Familiar with ISO 9000 documentation and standards, MS Office Suite software including MS Project and Project Manager through the planning, design and construction phases of project management. Sylva Engineering 01/1998 – 09/2001 Production, Systems, HR, & Quality Control/Assurance Manager/Designer; Sylva Engineers; Austin, Texas. Managed 20 technicians daily workload. Experience with Information Technology/Business application development and project management experience involving 3-Tier (web-delivered) RDBMS applications. Made written and oral presentations on technical material to non-technical (management) audiences. Performed and provided office production engineering document quality control and assurance according to TxDOT specifications and standards. Utilized hand and electronic monitoring and data collection procedures for warrant studies for signal intersection documentation. Familiar with analysis and reporting procedures for proper justification purposes. Quality Control Inspections and assurance documentation. Office Security. Computer proficient in various programs through Sylva Engineering. MS Operating Systems with directory maintenance and Computer Aided Drafting system develop and operation. AutoCAD and MicroStation CAD drafting in/out systems understanding, procedures, and manipulations of operation. Experience with Project Delivery Framework (documentation and reporting standards) ISO 9000 process documentation Experience with relational database concepts and client-server concepts, including implementation of database management systems MS Operating Systems with directory maintenance and Computer Aided Drafting system develop and operation O’Malley Engineers; Brenham, Texas; 11/1996-01/1998 Computer Aided Drafting Designer Pumping Station with Force Main and Gravity drain systems Designer Natural Gas Pipeline with Regulated Monitoring Station Designer Wilber Smith and Associates; Houston, Texas; 01/1992-01/1996 Production Manager/Traffic Data/Control Designer; Structural engineering design (buildings, bridges, steel and supports) Electrical engineering design (power and distribution up to 50 KVA) Office Security United States Air Force; Denver, Colorado, San Antonio, Fort Worth, Texas; 04/1977-07/1985 Integrated Semiconductor Electronics Maintenance Shop Technician/Manager High Reliability Soldering instruction for PCB buildup and repair cycles. GWH Enterprise, Electronic Parts and Accessories; San Antonio, Texas; 01/1968-12/1968 Proprietor, Marketing and Sales Manager of special electronic parts and accessories for about 5 electronic repair shops within my local shop area. EDUCATION Bachelor Science Industrial Technology major with English minor East Texas State University, Commerce, TX