YBP Library Services May 26, 2008 The Corporate Team YBP History Incorporated 1971, Contoocook, NH Purchased Lindsay & Croft, 1998 1st Approval Plan, 1974 (Boston College) 1st Shelf-Ready Customer, 1999 1st Academic Library Vendor on the web 1996 Acquired by Baker & Taylor, 1999 YBP Today 300 employees, 36 professional librarians 1,900 domestic, 500 international accounts 280+ cataloging/processing accounts YBP: Who We Are Offices in the US and UK A Division of Baker & Taylor World’s Leading Distributor of Books, Music, and Video B&T/YBP Advantage Financial Strength and Stability Comprehensive Publisher Coverage Shared R&D and Information State-of-the-Art Distribution Facilities Wide Range of Products & Services Expanded Services via Acquisitions & Partnerships African Book Collective EBL Ebrary J. A. Majors Lindsay & Croft NetLibrary OCLC Publishers Partnering with Customers GobiLink: Cal Poly Pomona 1996 OCLC PromptCat: Michigan State 1996 GobiExport: Univ. Florida 1997 Consortial Collection Development: OhioLINK 1998 GobiAlerts: ANZ Libraries 2003 Virtual Approval Plan: Univ. Florida 2004 eBooks: NC State, National 2006 YBP Core Services Firm Orders Standing Orders/Continuations Approval Plans Technical Services Firm Orders Large Inventory: 18 Million Volumes Wide and Active Publisher Contacts Ensure Accurate and Fast Fulfillment Coverage of 40,000 Publishers Add 150 Vendors Per Week Rush eStatus Reports Firm Order Performance Fiscal 2007 Orders Fulfilled Turnaround Time 100% 84% 80% 60% 94% 62% 42% 40% 20% 0% 1 week 2 weeks 4 weeks 8 weeks Standing Orders 48,000 Active Series 5% Unique Series Integrate and Coordinate with Approval Plan Online Claiming Via GOBI eReference Works APPROVAL PLANS YBP Qualifications 33 Years of Experience 70% of Sales from Approvals/Slips 30% of Staff Work in the Approval Department Comprehensive Coverage 59,732 Titles Profiled in Fiscal 2007 15,498 eBooks 1,445 Imprints A Proven Methodology (return rate less than 4%) Combines LC, or Dewey, or NLM subjects with free form narrative Accommodates interdisciplinary topics (e.g. Women’s Studies) Flexible/adaptable/easy-to-understand book-in-hand profiling Lindsay & Croft 25 Years Experience 50% Staff Work in Approvals 16,412 Titles Treated in Fiscal ’06 70% Sales via Approvals 1,500 Presses The YBP/L&C Approval Plan Process Creating a Profile Purchasing Book-in-Hand Edit Allocating Create a Profile Representing Your Collection Development Requirements Determine Coverage Non-Subject Parameters Publisher Series Classification (LC, Dewey, NLM) Non-Subject Parameters BINDING CO-PUBLISHED TITLES DISTRIBUTED PRESSES FORMAT LANGUAGE CONTENT LEVEL NEW EDITIONS NON-BOOK FORMAT PLACE OF PUBLICATION PRICE CEILING REPRINTS REFERENCE BOOKS SETS AND SERIES TRANSLATIONS ASPECTS GEOGRAPHIC SPECIFICATIONS INTERDISCIPLINARY STUDIES Agricultural Developing Countries Irish Studies Political AIDS Devotional Jewish Studies Allied health Distance education Practical (Guidebooks) Journalistic Treatment Anthropological Doctrinal Legal Archaeological Economic Local Interest Architectural Educational Marine Art Environmental Maritime Studies Asian Studies ESL Asian-American Studies Ethical Bible Commentary Family Studies Black Studies Film Business Foreign Relations Career Future Studies Chicano/Hispanic Studies Gay/Lesbian Studies Children’s Studies Classics Clinical Computer Contemporary Social Counseling Description & Travel Ethnic Studies Geographical Gerontology Globalization Higher Educational Historical Proselytizing Psychological Public Policy Quantitative/Statistical Mass Media Religious Medical Rural Medieval Studies Self-Help Men’s Studies Social Work Military Multicultural Studies Speech & Hearing Impaired Music Teaching of Nanotechnology Narrow Topic Native American Studies Nursing Overview History of Ideas Pastoral Hospitality Industry Philosophical Technical (Law) Topics of Current Media Attention Transportation Urban Vocational/Technician Women’s Studies Publishers Coverage 1,445 Imprints Worldwide including Africa, Australia, Canada, New Zealand, UK 48% Small and Society Presses 31% Trade Presses 21% University Presses Series on Approval 40,000 active series (one third of approval universe) Options : Ship on approval all volumes within a series Receive notification slips for all volumes within a given series, overriding normal profile parameters Allow the approval plan profile to work normally for volumes within a series, imposing no title-specific series instruction Block from the approval plan --- or --YBP will supply on standing order Subject Coverage Subject Specific Instructions Can Include Free Form Text Excel Format Allows for Flexibility Easy to Read, Comprehend, & Change Sample Profile Sample Profile Pre-Publication Purchase Seven Buyers Averaging 8 Years of Experience Each Responsibilities Divided by Press Submit Purchase Order Results in Brief Bibliographic Record Book-in-Hand Profiling Enhance the data in the bibliographic record Twelve Profilers Averaging 10 Years Experience Assigned LC classes Subject Specialists Allocating Against Your Profile 1. Series Instructions 2. Publisher Coverage 3. Non-Subject Descriptors 4. LC Classification 5. Fund Code Assignment Narrative instructions trigger questions Profiler makes the final decision Additional Approval Options … US/UK Approval Coordination and Dup Control Loading Holdings to GOBI/YBP Database World English African Books Collective Paper-preferred Award and Review Programs eBooks from NetLibrary, EBL, and ebrary Coverage of Your Faculty Authors Approval Plus (over 300 titles last year) Selection by Faculty Ongoing Evaluation and Revision Library Feedback Returns Questions/Issues Reports and Analysis Library YBP Revision Joint process Return visits as needed GOBI Home Page Setting up the preferences – Note the open URL Setting User Profiles Creating Users and Matching to Profiles Search Options Standard Search (screen 1) Standard Search (screen 2) Search results – sought term = Mugabe Results from Library Catalogue using the Open URL link Alternate Editions YBP and L&C activity Table of Contents Book Jacket Title Summary Book Review from Choice – October 2003 Can e-mail book details to colleagues Can add details to Folder Can save to disk – choices are Tab Delimited; HTML; PDF Print Choices – all marked items or one per page To order use Order Cart or GOBI Express Order Acknowledgement Can use the Order Cart to build an order for multiple items Note that GOBI will check for duplications A click overrides the warning Search for outstanding orders Order Status GOBI Alerts - Users GOBI Alerts – Views Design Alert and Link it to Users Screen 1 Design Alert and Link it to Users Screen 2 Design Alert and Link it to Users Screen 3 Example of a GOBI Alert GOBI lists books in paper form and also e-books There is a choice of 3 aggregators Can preview whole book Edit Peer Group for Comparison Create a Peer Ranking Report Peer Ranking Report Peer Comparison Titles acquired by Peer but not by my library Peer Comparison Titles acquired by my library but not by Peer Peer Comparison Titles acquired by neither Peer nor my library by LC Peer Comparison Titles acquired by both Peer and my library by LC Technical Services Options Electronic Selection Electronic Ordering MARC-formatted Export or Confirmation Records Electronic Status Reports Cataloging Records YBP OCLC PromptCat YBP-OCLC Cataloging Plus Customized Data Insertion Electronic Invoicing Physical Processing Some Technical Services Statistics YBP Cataloging: 50,000+ invoice lines/year 100+ Customers PromptCat: 1,000,000+ invoice lines/year 200+ Customers Book Processing: 1,000,000+ books/year 225+ Customers Commercial Binding: 40,000 books/year 100+ Customers Customer Service Department Eighteen Bibliographers Six have an MLS Intensive Training Experience in all of YBP Services Ten Bibliographic Assistants Title Searches Order Management Customer Queries Customer Service A Single Point of Contact Rapid Response to Your Queries Involved in Set Up of YBP Supplied Technical Services Account Design & Specifications Implement Approval Changes Works Closely With Your Field Representative Special Project Teams (e.g. retrospective lists) YBP’s Strategic Direction Continue to Provide Top Shelf Service to Customers Provide Libraries with Integrated Collection Management and Acquisition Support for Electronic Content Hosted Platforms NetLibrary, ebrary, EBL Publisher Direct Individual eBooks eBook collections Database subscriptions Audio Continue to Enhance GOBI YBP’s Strategic Direction Expanded Technical Service Offering to Include Customized Library Outsourcing Solutions Integrate access to A/V Material Expanded Service for Foreign Language Material Baker & Taylor Commitment and Support Explore Partnerships to Deliver Value to Our Customers YBB/OCLC Cataloging PLUS YBP/OCLC Collection Analysis WorldCat Selection Print-on-Demand YBP’s Goal: Best Value Service YBP Price Technology Libraries Selecting YBP Since 2003 Adelphi University University of Alberta* Arizona State University* Atlanta University Center Brandeis University Cal State – Fresno Columbia University* Harvard* & Harvard Medical McGill University* University of Missouri* University of New Mexico Old Dominion University Rice University* Rutgers University* Syracuse University* Texas A&M University* University of Iowa* University of Miami* University of Oklahoma* University of Pittsburgh* & HSC University of Washington* University of Wyoming Vassar College Virginia Commonwealth Virginia Tech University* Washington State* Yale University* * ARL Library Why Libraries Select YBP Financial Stability and Range of Services Continuous Growth and Innovation Connection with the Library Community Deep Inventory Comprehensive, Accurate, Fast Fulfillment Publisher and Profiling Scope GOBI Training and Support Outstanding Customer Service Consortia Expertise Local Presence Creating New Value in Partnership with Customers Questions? Thank You for the Opportunity to Present YBP’s Services