11TH AUGUST 2015 - 30TH JUNE 2016 BRISBANE CITY COUNCIL PRINCIPAL CONTROLLED CONSTRUCTION INSURANCE MANUAL CONFIDENTIALITY This Manual contains information, which is confidential to Brisbane City Council, and Marsh Pty Ltd. Accordingly, we trust you will understand this manual is provided to Brisbane City Council, and its officers, employees and representatives in confidence and may not be reproduced in any form or communicated to any other person, firm or company (unless in accordance with the Tender Invitation) without the prior approval of Marsh Pty Ltd. PRIVACY Marsh and our associated entities value the privacy of your personal information and are committed to handling your personal information in accordance with the Australian Privacy Principles and the Privacy Act. Full details of how we collect, hold, use and disclose personal information about an individual is available in our Privacy Policy at the Legal Notices section of www.marsh.com.au. The Privacy Officer Marsh Pty Limited PO Box H176, Australia Square NSW 1215 Ph: 02 8864 7688 | Fax: 02 8864 7626 | Email: privacy.australia@marsh.com Introduction This manual is intended to provide a working summary of Brisbane City Council’s Principal Arranged Construction Insurance program for the period 11th August 2015 - 30th June 2016. The details shown for the various policies are incomplete in detail and do not over-ride or alter the terms of the policies. The full terms and conditions are contained in the policy documents and it is essential that these be read carefully, with particular attention to the exclusions. Please contact Marsh, if you have any doubts about the scope of cover or the services we provide. Katrina Markey | Senior Account Executive Ph: +61 7 3115 4554 | Fax: +61 7 3115 4500| Email: katrina.markey@marsh.com Issuing Office: Marsh Pty Ltd ABN 86 004 651 512 123 Eagle Street BRISBANE QLD 4000 GPO Box 2743 BRISBANE QLD 4001 www.marsh.com.au Date of Issue: 25 August 2015 Table of Contents Marsh Service Team ..................................................................................................................... 5 Important Notices .......................................................................................................................... 6 Construction Insurance Program .................................................................................................10 Annual Contract Works................................................................................................................10 Annual Construction Liability .......................................................................................................13 Marsh Service Team A platform of the Marsh approach is the provision of personal service through a dedicated service team who are totally focussed on your business. Your service team is: GENERAL INSURANCE CONTACTS Jamie Coughlan Telephone: (07) 3115 4530 Managing Principal - Mining Facsimile: (07) 3115 4500 Mobile: 0412 365 630 Email: jamie.coughlan@marsh.com Stacey Lloyd Telephone : (07) 3115 4536 Principal - Mining Facsimile : (07) 3115 4500 Mobile: 0450 769 405 Email : stacey.lloyd@marsh.com Katrina Markey Telephone: 07 3115 4554 Senior Account Executive – Construction Facsimile : 07 3115 4500 Mobile: 0415 679 752 Email : katrina.markey@marsh.com Marsh Office Marsh Pty Ltd ABN 86 004 651 512 123 Eagle Street BRISBANE QLD 4000 GPO Box 2743 BRISBANE QLD 4001 www.marsh.com.au Our Website Visit our website at www.marsh.com.au for information about our extensive range of products and services. Marsh | Brisbane City Council 5 Important Notices We would like to remind you that your Duty of Disclosure applies now and throughout the period of insurance. Therefore, we ask you to read all of the general and policy specific notices as listed below. Please let us know immediately if you have any questions or need to make further disclosure. Your Duty of Disclosure – Contracts of General Insurance subject to the Insurance Contracts ACT Before you enter into a contract of general insurance with an insurer, you have a duty, under the Insurance Contracts Act 1984, to disclose to the insurer every matter that you know, or could reasonably be expected to know, is relevant to the insurer's decision whether to accept the risk of the insurance and, if so, on what terms. You have the same duty to disclose those matters to the insurer before you renew, extend, vary or reinstate a contract of general insurance. Your duty, however, does not require disclosure of matters: that diminish the risk to be undertaken by the insurer, that are of common knowledge, that your insurer knows or, in the ordinary course of its business, ought to know, or as to which compliance with your duty is waived by the insurer. Non-Disclosure If you fail to comply with your duty of disclosure, the insurer may be entitled to reduce its liability under the contract in respect of a claim, or may cancel the contract. If your non-disclosure is fraudulent, the insurer may also have the option of avoiding the contract from its beginning. Please note that your duty to disclose applies also when you amend, alter, vary or endorse a policy. Disclosure – Subsidiary & Associated Companies Your Duty of Disclosure - Cover which is arranged for subsidiary and/or associated companies in addition to named insureds. If you enter into a contract of insurance on behalf of any subsidiary and/or related company of the named insured, that subsidiary and/or related company has the same duty of disclosure as the named insured. We recommend that you ensure that each subsidiary and/or related company is made aware of the duty of disclosure and given an opportunity to make any necessary disclosures. Utmost Good Faith Every insurance contract is subject to the doctrine of utmost good faith, which requires that parties to the contract should act toward each other honestly and fairly, avoiding any attempt to deceive in assuming and performing contractual obligations. Failure to do so on the part of the insured may permit the insurer to refuse to pay a claim or to cancel the policy or both. Essential Reading of Policy Wording We will provide you with a full copy of your policy as soon as it is received from the insurer. It is essential that you read this document without delay and advise Marsh Pty Ltd in writing of any aspects which are not clear or where the cover does not meet with your requirements. Marsh | Brisbane City Council 6 Change of Risk or Circumstance It is vital that you advise the insurer of any changes to your company's usual business. For example, insurers must be advised of any mergers or acquisitions, changes in occupation or location, new products or services, or new overseas activities. If you are in doubt as to whether to notify your insurer of a change in business operations, please consult Marsh. Please note that your duty to disclose applies also when you amend, alter, vary or endorse a policy. Subrogation Some policies contain provisions that either exclude or reduce the insurer’s liability for a claim if you waive or limit your rights to recover damages from another party in relation to any loss. You may prejudice your rights with regard to a claim if, without the prior agreement from your insurers, you make any agreement with a third party that will prevent the insurer from recovering the loss from that, or another party. If you have such agreements, we may be able to negotiate with the insurer to permit them and therefore we request you advise Marsh of their existence. Examples of such agreements are the ”hold harmless” clauses which are often found in leases, in maintenance or supply contracts from burglar alarm or fire protection installers and in repair contracts. If you are in doubt, please consult Marsh. Un-named Parties Most policy conditions will exclude indemnity to other parties (eg. mortgagees, lessors, principals, etc.) unless their interest is properly noted on the policy. If you require the interest of a party other than the named insured to be covered, you must specifically request this. Trade Sanctions Marsh is unable to provide insurance or reinsurance broking, risk consulting, claims or other services or provide any benefit to the extent that the provision of such services or benefit would violate applicable law or expose Marsh or its affiliates to any sanction, prohibition or restriction under UN Security Council Resolutions or under other trade or economic sanctions, laws or regulations. Privacy Notice Marsh Pty Ltd (ABN 86 004 651 512 AFS licence number 238 983) and our associated entities value the privacy of your personal information and we are committed to handling your personal information in a responsible way in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). Full details of how, when and from where we collect, hold, use and disclose personal information is available in our Privacy Policy at the Legal Notices section of www.marsh.com.au. Our Privacy Policy also contains information about how you may complain about a breach of the APPs and our complaint handling process. In the course of performing our business activities including providing insurance and risk services such as arranging insurance policies and advising on insurance options, reinsurance, managing claims or consulting on other risks for our clients and those of our associated entities, insurers and other insurance intermediaries we (and our authorised agents) may collect or disclose your personal information from or to other persons, which include: a person authorised by you; a third party such as your employer; Marsh | Brisbane City Council 7 our employees, authorised representatives, associated entities and contractors and other business support service providers for the purposes of the operation of our business; insurers, reinsurers; other insurance intermediaries and premium funders; persons involved in claims such as solicitors, assessors, repairers, builders, investigators, your employer or medical practitioners and rehabilitation providers; or government bodies, regulators, the Financial Ombudsman Service, law enforcement agencies and any other parties where required or authorised by law. Marsh may also collect and disclose your personal information for other purposes as outlined in our Privacy Policy, which includes marketing activities. We will only use and disclose your personal information for a purpose permitted by law or that you would reasonably expect. We will request your consent for any other purpose. When you give Marsh personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to us, the purposes for which we use it, the types of third parties we disclose it to and how they can access it (as described in this notice). If it is sensitive information we rely on you to have obtained their consent to these matters. If you have not done these things, you must tell us before you provide the relevant information. If you do decide not to provide us with the information required we may not be able to provide a service or arrange a product. Your personal information may be disclosed to our associated entities, service providers, insurers, reinsurers and other insurance intermediaries located in countries outside of Australia. The countries this information may be disclosed to will vary from time to time, but may include the United Kingdom, the United States, Canada, India for business support services and international insurance market hubs in Bermuda, Brazil, China, Dubai, Hong Kong, Ireland, Japan, Singapore, South Korea, United Kingdom, and the United States. We take reasonable steps to ensure that overseas recipients of your information do not breach the privacy obligations relating to your personal information. By continuing to engage us, you confirm that you have read this Notice and the Marsh Privacy Policy available on our website and you authorise and consent to Marsh collecting, holding, using and disclosing any personal information related to your application for insurance in accordance with those terms, including for the purposes explained and to the persons and authorised third parties identified. You may modify or withdraw your consent at any time by contacting our Privacy Officer (whose details are outlined in the Privacy Policy and Notices). If you do not give us consent or subsequently modify or withdraw your consent, we may not be able to provide you with the products or services you want. If you have any questions or comments in relation to Privacy or if you wish to access your personal information or update it please contact our Privacy Officer by: Email – privacy.australia@marsh.com Phone – (02) 8864 7688 Post – PO Box H176, Australia Square NSW 1215 What should you do if you have a Complaint? Contact us and tell us about your complaint. We have our own internal dispute resolution procedure, a copy of which is available upon request. In the first instance you should address any concern or complaint to the Marsh representative servicing your account. Alternatively, you may contact the Marsh Complaints Officer on (03) 9603 2338. If your complaint is not resolved to your satisfaction, the matter will be referred to the Marsh Complaints Officer to investigate and take appropriate action. You will be advised within 15 working days of our decision. If the matter is complex and a longer period is required you will be informed. We are a member of an external dispute resolution scheme. If your complaint cannot be resolved to your satisfaction by us you may be able to refer the matter to the free consumer service offered by this scheme. Marsh | Brisbane City Council 8 You may be able to refer your complaint to the Financial Ombudsman Service (FOS) Limited, which is a national scheme for consumers aimed at resolving disputes between clients and their broker or insureds and their insurance companies or claimants who have a dispute with another person’s insurance company in relation to motor vehicle property (i.e. third party) claim. The FOS also provides advice and other information about general insurance matters. If you have any query about whether your complaint can be handled by FOS, call 1300780808 or e-mail info@fos.org.au. Events Occurring Prior to Commencement Some policies provide cover on an “occurrence” basis. Your attention is drawn to the fact that such policies do not provide indemnity in respect of events that occurred prior to commencement of the contract. Marsh | Brisbane City Council 9 Construction Insurance Program Annual Contract Works This coverage summary is prepared as a brief outline of the proposed cover. It is not a complete description of all the policy’s terms, conditions and exclusions which determine coverage for a claim. Insured: Brisbane City Council and/or subsidiary companies as Principal All contractors and subcontractors to the extent of their activities in relation to the Insured Projects Architects, engineers, other consultants and suppliers whilst on site, but only whilst acting within the scope of their duties in connection with the Insured Projects Any other party or person as required by contract or agreement Insured Projects: All contracts and/or work of every kind and description relating to the Principal’s capital works program incorporating building and civil works within council municipality and all other occupations and activities incidental thereto commenced during the period of insurance. Duration of Policy: th From 4:00pm Australian Eastern Standard Time on 11 August 2015 th To 4:00pm Australian Eastern Standard Time on 30 June 2016 Insurer: Covering: Name Policy No. Chase Underwriting Pty Ltd on behalf of ACE Insurance Limited 04IK701605 % 100% Construction Period Physical loss of, damage to or destruction of the Contract Works, from an event not otherwise excluded by the Policy. Maintenance/Defects Liability Period Physical loss of, damage to or destruction of the Property Insured, from an event not otherwise excluded by the Policy, as a result of the Insured complying with his/their obligations under the Maintenance/Defects Liability provisions of the contract or agreement. Maximum Construction Period: 36 months any one contract, including any testing and commissioning periods Maximum Defects Liability Period: 24 months any one contract Maximum Testing & Commissioning Period: 4 weeks any one contract Property Insured: All real and personal property of every kind and description, not excluded in the Policy, including: All materials, goods, equipment and supplies (including owner Supplied Materials) forming a permanent part of, or which will form a permanent part of, the Interest Insured; All temporary works and/or structures erected, installed and/or constructed by the Insured for the purpose of completing the Interest Insured, including but not limited to, props, slipform, shuttering, formwork, falsework, hoardings, bunding, bridging and the like; Contract consumables, including, but not limited to, oil, petrol, first aid equipment, safety boots and the like; All plans, files, records, specifications and the like pertaining to the Interest Marsh | Brisbane City Council 10 Insured, be they in book or similar document form, or held on computer software; Principal supplied temporary buildings (inclduing site offices, portable houses, caravans, mess accomodation, workers’ camp, stores and workshops) together with their contents of all such temporary buildings owned by the Insured, or in the Insured's care, custody or control, or for which the Insured is legally liable or has assumed the responsibility to insure, and which is to be used in the course of construction of, or in connection with, or for the purpose of, the Interest Insured. Territorial Limits: Anywhere in the Commonwealth of Australia, including whilst in transit (other than ocean marine shipment) between any places therein. Limits of Liability: Sums Insured Contract Works $30,000,000 any one Occurrence Except for the following which are limited to: Sub-Limits of Liability: Wet Works $12,500,000 any one Occurrence Bridge Work $10,000,000 any one Occurrence The following shall be additional to the above Sum Insured Professional Fees $3,000,000 any one Occurrence Removal of Debris $3,000,000 any one Occurrence Temporary Protection and/or Government Expenses $1,500,000 any one Occurrence Expediting Expenses 20% of loss, maximum $6,000,000 any one Occurrence Escalation Allowance Search and Locate Costs 15% $3,000,000 any one Occurrence Claims Preparation Costs $1,000,000 any one Occurrence Fire Extinguishment Costs $2,000,000 any one Occurrence Construction Plant & Equipment Plans and Documents Not Insured $500,000 any one Occurrence Loss Prevention 10% of contract value, any one Occurrence Existing Property $10,000,000 Marsh | Brisbane City Council 11 Included within the Sum Insured Above Transit $1,000,000 any one Occurrence Temporary / Offsite Storage $3,000,000 any one Occurrence Excess LEG3 Claims $500,000 each and every claim Major Perils Claims $250,000 each and every claim All other claims $50,000 each and every claim Policy Wording: Marsh Annual Contract Works Manuscript Policy Wording Special Conditions: Notwithstanding the expiry date of this insurance, policy cover will continue for all contracts and/or work insured commenced during the Duration of Policy until the contract and/or work has achieved final completion. Basis of Settlement: Replacement and/or Reinstatement, and Extra Costs of Reinstatement made necessary by Act of Parliament, Regulation or By-Law. These Conditions shall be in accordance with the Policy unless otherwise agreed. Endorsements: Unsealed Roads Limitation – 1km per section and 5km in the aggregate per contract Open Trenches, Pipes, Cables & Ducts Limitation – 1km per open trench and 5km in the aggregate per contract and the following conditions must be met: - Immediately after pipes have been laid, cables and ducts are secured against displacement by flood or inundation; Cancellation: - Pipes and ducts are plugged and manholes are closed in such a manner to prevent the ingress of water or other foreign bodies; - Trenches are backfilled immediately after completion of the last tests Normal Action of the Sea – insurers shall not provide indemnity for loss or damage resulting from normal action of the sea, which means the state of the sea manifests itself up to number 8 on the Beaufort scale Overtopping of Cofferdams – insurers shall not provide cover in respect of loss or damage arising from the overtopping of a cofferdam caused by a flood with a return period of less than 20 years Insured - at any time Insurer – 60 Business Days Marsh | Brisbane City Council 12 Annual Construction Liability This coverage summary is prepared as a brief outline of the proposed cover. It is not a complete description of all the policy’s terms, conditions and exclusions which determine coverage for a claim. Insured: Brisbane City Council and/or subsidiary companies as Principal All contractors and subcontractors to the extent of their activities in relation to the Insured Projects Architects, engineers, other consultants and suppliers whilst on site, but only whilst acting within the scope of their duties in connection with the Insured Projects Any other party or person as required by contract or agreement Insured Projects: All contracts and/or work of every kind and description relating to the Principal’s capital works program incorporating building and civil works within council municipality and all other occupations and activities incidental thereto commenced during the period of insurance. Duration of Policy: From 4:00pm Australian Eastern Standard Time on 11 August 2015 th To 4:00pm Australian Eastern Standard Time on 30th June 2016 Insurer: Covering: Name Policy No. Liberty International Underwriters BN-CAS-15469091 % 100% The Insured’s legal liability to pay damages and/or compensation in respect of: - - Personal Injury; - Property Damage; Interference to property or the enjoyment of use thereof by obstruction, stoppage of traffic, trespass, loss of amenities, nuisance, infringement of light or air, easement or quasi easement, interruption, denial of access, loss of trade or other deprivations, In connection with the Insured Projects happening anywhere in the territorial limits during the period of insurance Maximum Construction Period: 36 months any one contract, including any testing and commissioning periods Maximum Defects Liability Period: 24 months any one contract Maximum Testing & 4 weeks any one contract Commissioning Period: Referral Contracts: Territorial Limits: The following contracts are to be referred to the insurer prior to commencement: Projects involving tunnelling (tunnelling means the construction of underground passageways, subways and.or roads used for the movement of pedestrians or vehicular traffice that is open at both ends and constructed by boring, drilling, excavating or digging through the earth or any construction using horizontal directional drilling Bridge contracts exceeding $30,000,000 contract value All other contracts exceeding $30,000,000 contract value Anywhere in the Commonwealth of Australia Marsh | Brisbane City Council 13 Limits of Liability: $50,000,000 any one Occurrences or series of Occurrences arising out of the one event / unlimited in aggregate with respect to the number of Occurrences during the policy period But limited to $50,000,000 in the aggregate for one Occurrence or series of Occurrences arising out of the one event with the respect to Completed Operations Excess Claims for Personal Injury to contractors, subcontractors, or labour hire personnel $100,000 any one Occurrence All other claims $25,000 any one Occurrence Policy Wording: Marsh Annual Construction Liability Manuscript Policy Wording Special Conditions: Notwithstanding the expiry date of this insurance, policy cover will continue for all contracts and/or work insured commenced during the Duration of Policy until the contract and/or work has achieved final completion. Cancellation: Insured - at any time Insurer – 60 Business Days Marsh | Brisbane City Council 14 Copyright 2013 Marsh Pty Ltd. All rights reserved.