Dave Kratzer
Vice President for Student Affairs
155 Tigert Hall
kratzerd@ufl.edu
(352) 392-1265











Division of Student Affairs overview and initiatives
Dean of Students Office/U Matter We Care/Counseling and
Wellness Center
Disability Resource Center
Housing and Residence Education
Off Campus Life
Student Legal Services
Recreational Sports
Student Activities and Involvement/Multicultural and Diversity
Affairs/Center for Leadership and Service/student
organizations
Q&A and discussion

UF Student Affairs has 13 departments with 600 employees (and
approximately 1,000 student employees) which provide a wide range of
services, educational opportunities, learning, support, outreach,
activities, and engagement in multiple facilities.
 Career counseling and placement
 Student organizations including sororities











and fraternities
Orientation for new students
Parents and families of students
Student emergencies and deaths
Multicultural and diversity affairs
Counseling and behavioral issues
Student conduct
Healthy behavior, including alcohol policies
Student Government
Student leadership and community service
Housing
Intramurals, fitness, and sport clubs

Student Affairs actively contributes to the university’s
academic mission, provides comprehensive student services,
and educates all UF students. Student Affairs enriches student
learning through leadership, service, engagement, and selfdiscovery resulting in a well-qualified, healthy, and broadly
diverse citizenry and workforce.
DIVISION TOTAL RESOURCES $91.2M
State Appropriations
$6M
Gifts $356K
Grants $165K
Fees $28.7M
Auxiliaries $55.9M
Note: Student Affairs contributes $7.3M to the UF overhead assessment
The Division will:
 Measure the impact of our
work in Student Affairs
including learning outcomes
 Align resource and
management decisions based
on assessment results
 Use research findings to
advance the University’s
understanding of student
issues





Incoming international student expectations survey
(summer 2011)
Housing and Residence Education: Sense of Community
for UF Graduate Students for On v. Off Campus
Students (Spring 2012)
International students and academic integrity survey
(Fall 2012)
Graduate and international student assessment project
(2012-2013) conducted by Student Affairs Assessment
Team
Graduate Student Transition Survey (1291 students (491
international) completed the survey (Jan. 2012)
international
domestic
77.46%
36.05%
33.81%
18.53%
13.08%
7.85%
8.76%
1.01%
very easy
somewhat easy
neutral
somewhat difficult
2.85%
0.60%
very difficult
international
domestic
35.51%
29.19%
28.89%
28.89%
22.22%
15.90%
6.97%
Taxi/shuttle
6.67%
Bus
6.67%
5.93%
Academic dept Friend/personal
acquaintance
6.67%
stranger
arranged by
friend/student
org
7.91%
other
where did you stay your first night
International
Domestic
61.77%
27.70%
26.27%
26.16%
18.94%
16.90%
9.46%
2.24%0.20%
in your
house/apt
hotel/short term academic dept
apt
friend
7.94%
1.61%
acquaintance
0.80%
arranged by
friend/student
org
international
domestic
34.01%
28.77%
25.46%
25.15%
22.33%
19.11%
17.72%
16.50%
8.35%
4.63%
very easy
somewhat easy
neutral
somewhat difficult
very difficult
international
domestic
62.37%
25.25%
21.79%
18.74%
17.30%
18.13%
9.78%
6.24%
1 month +
3.02%
less than 1 1-3 days after 4-7 days after
month
4.89%
4.43%
5.63%
1.43%
more than 2
weeks after
still not final
1.01%
8-14 days
after
o Housing and Residence Education provided
short-term housing starting summer 2012
o Student Government arranged and paid for
additional RTS bus service during first two
weeks of August from GNV airport (1466 total
passengers; 93 were after 6:50 pm)
o Student Affairs contacted associate deans of
colleges to ask them to encourage graduate
departments/coordinators to arrange travel
logistics with students

Initiate and/or supplement the services and support for specific
student populations such as:
o Underrepresented student populations
o graduate and professional students
o first generation students
o international students
o distance learning students
o students with disabilities
o veterans

Design and empirically evaluate a seven-session internet basedtherapist assisted program for UF students suffering from anxiety
disorders by August 2013.



The Reitz Union Renovation and Expansion Project: To complete
the overall design using input from all stakeholders, to complete
demolition of the colonnade, and to begin construction of the
expansion.
Initiate and implement the Collegiate Veterans Success Center by
June 2013 which will include dedicated space and an opportunity
for specialized services to support this student population.
To identify a new residence hall design team, secure bond funding,
complete the overall design using input from stakeholders, and to
begin construction for an August 2015 opening.
With over 50,000 students and not 1 to spare,
the U Matter, We Care initiative serves
as a recognizable umbrella for care related programs
and resources for those in distress.


The underlying philosophy of the U Matter, We Care initiative is that UF
community members care about each other and proactively reach out to
help when needed. U Matter, We Care extends UF’s caring culture by
educating our community about signs and symptoms of distress, and
providing those in distress the appropriate resources.
www.umatter.ufl.edu ~ 352-294-CARE (2273)
Helping students in distress- What should you do?
Reach out
Actively listen
Brainstorm options
Refer to resources
 but
Have high expectations
be flexible when you can
Consult! (and notify)
www.umatter.ufl.edu ~ 352-294-CARE (2273)
FERPA and Confidentiality
• FERPA protects educational records (not personal observations)
• You cannot be sued under FERPA
• FERPA is not something to be afraid of- use common sense in the
best interest of the student and UF
• What can you share with parents?
• Colleagues?
• Your supervisor?
• Your TAs?
• The Dean of Students?
• The press?
• An attorney representing your student?
• The parents of your student?


www.umatter.ufl.edu ~ 352-294-CARE (2273)
Make a difference.
Be part of the solution.
Who can help those in distress??
Counseling and Wellness Center
(352) 392-1575 ~ www.counseling.ufl.edu/cwc
Dean of Students Office
(352) 392-1261 ~ www.dso.ufl.edu


Housing and Residence Education
(352) 392-2161 ~ www.housing.ufl.edu
University Police Department
(352) 392-1111 ~ www.police.ufl.edu
International Center
(352) 392-5323 ~ www.ufic.ufl.edu
www.umatter.ufl.edu ~ 352-294-CARE (2273)
2010 –
2011
2011 – 2012
Protests
N/A
46
Total BCT Cases
666
658
Current Student Fatalities
20
8
Medical Transports – Alcohol
23
38
Medical Transports – Physical
N/A
23
Medical Transports –
Psychological
N/A
32
2011 –
2012
# of Retroactive Medical Withdrawals
849
# of Current Semester Medical Withdrawals
475
# of Petitions Approved
834
# of Petitions Denied
204
# of Petitions Deferred
# of Petitions Pending Documentation
24
262
2010 –
2011
2011 – 2012
531
1,451
2,239
7,680
496
936
# of Meetings with Faculty/Staff
76
73
# of Meetings with Parents/Family Members
87
63
# of Contacts with Students
256
1,369
# of Contacts with Faculty/Staff
443
1,713
# of Contacts with Parents/Family Members
121
627
# of Advocacy Reports
# of Advocacy Action Plans
# of Meetings with Students
o Approximately 1560 Student Conduct Code cases per
o
o
o
o
o
year
751 Honor Code cases per year
Student Conduct and Conflict Resolution (SCCR) is
ranked #1 in the country.
SCCR coordinates the Student Code of Conduct and
Honor Code adjudication processes
Provides mediation, restorative justice and other conflict
resolution
Provides outreach to faculty, staff, students regarding
Student Conduct Cases
Over 1500 students
with:
Physical
Visual
Hearing
Psychiatric &
Learning
Disabilities
Accommodated testing – over 6000 exams
administered annually
 One to one counseling
 Technology training
 Sign language interpreters
 Learning Specialists
 Textbooks in alternative formats
 Note-takers
 Educational Assistants
 Large print / CCTV / Braille presentation
for students with visual disabilities
 Support to faculty in providing academic
accommodations


1500 students with disabilities registered
with the DRC
Categories of disability, by primary disability:
31% Students with AD/HD
30% Learning Disabilities
17% Psychiatric Impairments
10% Medical/Chronic Health
Conditions
6%
Physical/Mobility Impairments
6%
Other: Hearing, Vision, TBI,
Aspergers

Note-Taking Services

Accommodated Testing (e.g. access to extended time,
low distraction location, use of assistive technology,
access to a reader and/or a scribe)

Access to course materials in an alternative format

Reduced Course Load

Services for students with Hearing Impairments

Educational/Lab Assistants

A student self-identifies to the DRC and provides
documentation of disability

The DRC reviews a student’s documentation

The DRC conducts a collaborative interview with
the student regarding accommodations

The DRC prepares accommodation letters for
the student to provide to his/her instructor(s)







Statement of diagnosis
Summary of information gathered from clinical
interview, rating scales, and/or test instruments
Description of symptoms
Description of current severity
Medications or other treatments
Description of accommodations
Signed by license professional
Documentation Guidelines can be found at
http://dso.ufl.edu/drc/getstarted.php





Inform students of procedures for accessing
accommodations (e.g. syllabus statement)
Provide and arrange for accommodations specified in
the accommodation letter
Consult with the student to ensure there is a clear
understanding of requested accommodations
Ensure all disability-related information regarding a
student is kept confidential
Ensure instructional materials (e.g. syllabus, handouts)
are available in alternative format, if required
 Instructors
are not obligated to provide
accommodations until they receive an
accommodation letter from the DRC
 The DRC will not provide copies of classroom
notes to students who are not registered with
the DRC
 Only DRC registered students can take tests at
the DRC Testing Center





International Pre-Arrival Orientation to launch by May
Planning Team: Kris Klann from NSFP, Matt Mitterko (International
Student Enrollment Coordinator for the Grad School) and Patricia Alba
(F1 International Student Advisor for the UFIC).
Filming done no later than February and content submitted by the end
of March in order to go live May 1.
A lot of the content that will be included (i.e. Pre-Arrival information,
Visa/Immigration Status information, Living in Gainesville) already
exists, we just have to structure the existing content in a format that
will be user friendly in Sakai. Because the content already exists, this
will help drive this project forward faster.
Gathering updated content that is specific to international students
from some of our campus partners.


The goal is to have overview videos for each of the main
sections (Transitioning to UF, Academics, Adjusting to
the US) as well as short videos scattered throughout.
Adding students into Sakai will be an ongoing process
and time intensive. Not all international students are
admitted at the same time so we won’t be able to do one
upload of students into Sakai the way we did with
IA. Pat and/or Matt will be able to provide us with
updated lists so that we can continue to add students
throughout the summer. Pat has said that the UFIC is
okay with including text about the orientation into the emails/letters they send out to admitted
students. Considering other forms of outreach.
o Ranked #1 in the
country
o Institutional Exit
Survey for
graduating seniors:
implemented spring
2012
o Career Showcase
each fall and spring
o Send your students
and prospective
employers to the CRC
crc.ufl.edu
o Individual and group therapy for UF students; also
o
o
o
o
consultation, biofeedback and testing
Triage system for students to assess needs
CERC (4th floor Peabody Hall) and CWC (Radio Road)
Anxiety disorders (45%), depression, attention, substance
abuse most common concerns
Served 10% of the student body last year
Counseling.ufl.edu
Graduate and Family Housing
• Demographics of GFH
• 82% International
• 20% with families
• Programming – ESOL
• Two Villages
• 9 Classes per week
• Beginner
• Advanced Conversational
• 732 students
 per
month, representing 25
countries
Graduate and Family Housing
• Proximity to Services
• Baby Gator
• Employment
• GFH Rental Process
• 60-Day Notice of Intent to Vacate
• Recent Process Changes


Transitional Housing Opportunities
• Up to 3 nights
• $25 per night, all inclusive stay
• ≈100 Guests


offcampus.ufl.edu
3rd floor, Peabody Hall
• Apartment Locator online
service
• Individual assistance with
finding a place to leave and
solving problems
• Electronic newsletters to off
campus students
• Gator Guide to Off Campus
Life (publication)
Studentlegalservices.ufl.edu
3rd floor, Reitz Union
• Free legal advice (paid for
by A&S fees through
Student Government)
• 46% of SLS clients are
graduate students
• SLS has assisted
international students in
working with leases that
were requiring a social
security number or a large
deposit.






Many landlord/tenant issues with “ruthless” landlords
Cars: buying old used cars, accidents with rental cars,
international students will be denied or given a lesser offer of
settlement on automobile accident property claims
Student health insurance plan doesn’t cover optional medical
activities
Students sign leases through August but leave in April and
stop paying, causing credit issues
Our international students are routinely written up for driving
without a Florida Driver’s License
International students are often targets of scams, unfair deals,
Craigslist scams
Recsports.ufl.edu
• Paid by A&S fee through
Student Government
• International student
initiatives:
• Trial basis of free spouse
access on select dates
• Partnering with the
International Center to
build awareness of the
RecSports programs, e.g.
Extravaganza
• Targeted marketing to
increase applications
from international
students for student jobs





Lake Wauburg
Recreational facilities
Intramural sports
Open use of facilities e.g. badminton courts
Special activities/tournaments
Makingitreitz.union.ufl.edu
• Student input to
architects about
future needs of
student union
• Architect visit
“meet or tweet”
12-1:30, 1st floor
Nov. 7&8
https://ufl.collegiatelink.net
• Student
organization
registration
database



982 registered student organizations
Center for Leadership and Service offers weekly
community service, service plunges, mentoring in the
local schools, leadership conferences and workshops
and Florida Alternative Breaks
Multicultural and Diversity Affairs offers programs,
support, and services to all students:
o Asian Pacific Islander Affairs – language exchange partners
o Institute of Hispanic-Latino Cultures – “La Casita” - Café
Cultural, Que Pasa

Contact Information:
o Vice President for Student Affairs Dave Kratzer
o 155 Tigert Hall
o kratzerd@ufl.edu
o 352-392-1265