Promotion- vs. PreventionFocused Youth Consumers -- Persuasiveness of Antismoking Ads 中国市场营销中心 中山大学 管理学院 May 2006 1 报告的目的 给大家介绍一个新兴的有关个体自我调管 (self regulation) 的心理学理论 用一个研究实例向大家演示该理论对消费者研究的 指导意义及其在该领域里的应用 给大家展示一个典型的西方消费者试验实证研究 Experiment study 2 Which Ad Is More Persuasive? 3 Which Ad Is More Persuasive? It depends ? Boundary conditions Why are boundary conditions important? It is the reason and base for market segmentation For example, Since male vs. female consumers respond differently to the same marketing strategy, marketers design different Products for the two segments, charge different Price, sell the product at different Place, and use different Promotion strategy The goal of many, if not most, consumer research is to identify the boundary conditions for various marketing phenomena 4 Regulatory Focus Theory Regulatory Focus Theory (Higgins 1997, American Psychologist) has emerged as A powerful new theory For predicting how advertising persuasion might depend on a viewer characteristic called the viewers’ regulatory focus Currently, one of the hottest consumer research topic 5 Regulatory Focus Theory At any moment in time, an individual is guided by one of two regulatory foci Promotion Focus Prevention Focus Motivated to make advancements Pay attention to achievement information Motivated to attain security Pay attention to safety information Predisposition; approx. 50/50 split (Higgins 1987) Situational activation 6 Two Types of Consumers Two types of consumers Promotion-focused consumers Prevention-focused consumers Motivated by achievements and advancements Motivated by security and safety Behaviors of adults are steered by regulatory focus Preference for status quo (Chernev 2004) Arguments vs. affective responses (Pham & Avnet 2004) 7 Two Types of Youths or One? Are there two types of youth consumers? Promotion- vs. prevention-focused No empirical evidence Many social advertising messages adopt a prevention orientation, e.g., antismoking ad: smoking causes lung cancers (Pechmann et al. 2003) 8 Two Types of Youths or One? Research in adolescent psychology tends to indicate youths are predominantly preventionfocused Stressful transitions and negative life events Emotional changes More frequent and intense negative emotions and emotional turmoil (Buchanan et al. 1992) Cognitive changes Bodily changes, transition to schools, peer expectations, and relationships and roles within the family (Larson et al. 2002) Envision social threats to their well-being that they never previously considered (Larson and Richards 1994) Self-control Psychological immaturity, or weak inhibitory control Pursue reckless and risky activities (Cauffman & Steinberg 2000) 9 Two Types of Youths or One? Consumer research highlights another aspect of youth behavior – demonstrate self-worth Adolescents are highly attuned to image advertising Look better, feel better, attract sexual interest, and impress friends (Masten 2004) Interest in high-status products with image (vs. functional) attributes (Solomon 1983) Symbolic interactionism theory (Solomon 1992) Consumers buy products not for functional attributes but rather for image attributes as consumption symbols In periods of transition, a person’s uncertainty about his ability to attain a desired role state can cause a greater reliance on consumption symbols 10 Two Types of Youths or One? Regulatory Focus Theory (Higgins 1997) RF develops from early childhood socialization experiences such as caretaker-child interactions Promotion focus is instilled when caretakers repeatedly set up opportunities for the child to engage in rewarding activities Prevention focus is implanted when caretakers constantly train the child to be alert to potential dangers RF roots in early childhood development & further develop in adolescence 11 Promotion vs. Prevention-Focused Youths Two types of youths Promotion focused youths Prevention focused youths Motivated to realize achievements & accomplishments Motivated to meet responsibilities & security Distinct motivation process Motivated by different types of pleasures, though in general both are driven to approach pleasure Promotion -- pleasure of social approval Prevention -- pleasure of evading social disapproval Approach same end-state & fulfill same goal for different reasons 12 Promotion vs. Prevention-Focused Youths: An Example One effective approach is to convey that smoking leads to social disapproval (Flynn et al. 1992; Pechmann et al. 2003) Prevention focus Not smoking to avoid social disapproval Other youths might respond better to messages about how not smoking leads to social approval Promotion focus Not smoking to attain social approval 13 Four Antismoking Messages Message Frame Positive Approval Message Focus Disapproval Negative Attain Approval Forgo Approval Avoid Disapproval Incur Disapproval 14 Four Antismoking Messages Message Frame Positive Negative Benefit Message Focus Cost 15 Study Overview Subjects Experimental Design About 1,200; 9th graders; 5 local high schools 2 x 2 x 2: Message Focus, Message Frame, and Viewer Regulatory Focus Between-subjects factorial Regulatory focus measured in Study 1; Regulatory focus manipulated in Study 2; Results were virtually identical to those in Study 1 Main dependent variable Intention not to smoke 16 3.5 3 Control Cost-Negative Cost-Positive Benefit-Negative Benefit-Positive 4 4 3.5 3 Messages *: significantly different from other messages, p < .05 Control 4.5 * 4.5 Cost-Negative 5 Cost-Positive 5 Benefit-Negative Promotion Focus Benefit-Positive * Intention Not to Smoke Findings Prevention Focus Messages 17 Marketing Implications Use for Prevention focused consumers Use for Promotion focused consumers Social Marketing 18 Marketing Implications Use for Prevention focused consumers Use for Promotion focused consumers Consumer Marketing 19