Five group:趙希婷、吳宜庭、謝馨輝 1 Internal Factor Evaluation Sprint Strength Key Internal Factor Weight Rating High market share in long distance 15% 4 Active pioneer 11% 4 Wide portfolio expansion(service) 10% 4 Strength Key Internal Weight Rating Factor Strong brand 7% 4 Great niche marketing 9% 3 Weakness Key Internal Weight Rating Factor Late deployment (4G LTE) 14% 1 High churn rate 10% 1 Low ARPU 10% 1 Weakness Key Internal Factor Weight Rating Poor network coverage 7% 2 Large amount of debt 7% 2 Conclusion Total weighted score significantly lower than the 2.5 of enterprise's signals that the internal situation is weak, while the score much higher than 2.5 of the enterprise's internal situation is strong. As we calculate, the total weighted score value is 2.61. It means the Sprint’s internal position is better. According to the IFE matrix, the greatest internal weaknesses Sprint must resolve are late deployment, poor network coverage, and large amount of debt. External Factor Evaluation Sprint Opportunity No Key External Weight Ratin Weighte Factors(Opportunities) g d score 1 15% 3 0.45 2 Increasing demand on mobile data Develop in ITS 10% 2 0.20 3 Global market 15% 1 0.15 4 Wireless technology 10% 2 0.20 Increasing demand on mobile data 3D detection technique(Project Tango) Global market exploit new market (Africa-78% growth rate/yr.) Develop in ITS ex: WAVE/DSRC Wireless technology in hospital manage staff workflow track medical equipment automate environment monitoring increasing security monitor hand hygiene compliance Threats No Key External Factors(Threats) Weight Ratin Weighte g d score 1 US economy is impacted by their debt Regulation of the government Saturation in the wireless market Stressed by other competitors 2% 2 0.04 16% 3 0.48 16% 2 0.32 16% 1 0.16 2 3 4 US economy is impacted by their debt Regulation of the government antitrust legislation Saturation in the wireless market Stressed by other competitors Competitive Profile Matrix Sprint ARPU(weight0.2) rating score Sprint 3 0.6 AT&T 4 0.8 Verizon 2 0.4 Churn rate(weight 0.2) rating Score Sprint 1 0.2 AT&T 4 0.8 Verizon 4 0.8 Market share(weight 0.16) rating score Sprint 1 0.16 AT&T 3 0.48 Verizon 4 0.64 Coverage(weight0.15) rating score Sprint 2 0.30 AT&T 3 0.45 Verizon 4 0.60 Financial position(weight0.15) 2013 Net income EPS Sales Sprint -3018M($USD) -77.38$USD 3570M($USD) AT&T 18533 3.39 128752 Verizon 11497 38.71 120550 rating score Sprint 1 0.15 AT&T 4 0.60 Verizon 3 0.45 Brand name(weight0.14) rating score Sprint 4 0.56 AT&T 4 0.42 Verizon 4 0.42 Total score Sprint AT&T Verizon Weight rating score rating score rating score 0.2 1 0.2 4 0.8 3 0.6 Churn rate 0.2 1 0.2 4 0.8 4 0.8 Market share 0.16 2 0.32 3 0.48 4 0.64 Coverage 0.15 2 0.3 3 0.45 4 0.6 Financial position 0.15 1 0.15 4 0.60 3 0.45 Brand name 0.14 4 0.56 4 0.56 4 0.56 Total score 1.00 ARPU 1.73 3.54 3.80 Conclusion Sprint’s performance is bad in many area. Now they need to overcome two problem. 1.Low churn rate : Promote their service to meet the customers’ standard. 2.High debt : Improve their net income by increase their sales. Reference News http://www.ithome.com.tw/news/85465 http://www.ttia-tw.org/knowledge.php?id=36 http://www.itbusinessedge.com/slideshows/six-wayswireless-technology-is-transforming-health-care07.html http://www.104.com.tw/jb/area/media/article/detail/id /167121573302916456/cat/2 Reference ARPU http://www.fiercewireless.com/....../how-verizon-att...... Churn rate http://marketrealist.com/....../prepaid-mobile....../ market share http://news.investors.com/....../101514-721877-vz-tmus...... coverage http://www.imore.com/att-vs-verizon-vs-t-mobile-vs...... The end