DAVID M. KRICK, JR.
1882 Esther Drive
Carlisle, PA 17013
Home Phone: 717-249-2286
EDUCATION
The Pennsylvania State University, World Campus
B.S in Information Sciences and Technology
Relevant Coursework:
Information, People, and Technology
Network and Telecommunications
Organization of Data
Seminar in Information Sciences and Technology
June 2020
Attended 1990 to 1992
Undergraduate coursework
Accounting 101, Algebra 101,102, and 103, English 101, 102, Psychology 101, dbase 3, Lotus
1-2-3, and Windows 3.1
Harrisburg Area Community College, Harrisburg, Pennsylvania
TRAINING
PHEAA, Harrisburg, Pennsylvania (under contract with Personnel Source)
Classes taken from 1997 to 1999
Have taken courses through PHEAA's Training Academy on their "DPEC” Computer Based
Training program. Completed courses include: Access 97: Getting Started, Access 97: Using a
Database, VS COBOL II: Basics, Overview of COBOL II, Data Structure, Procedure Division and
Program Structure.
Computer Learning Network, Camp Hill, Pennsylvania
Graduated August 1996 with a Certificate in COBOL Programming with PC Applications
Computer Programming: Intro to Operating Systems, COBOL, Personal Computer Programs
including: Basic 2.0, Excel 5.0, Word for Windows 6.0, and Access 2.0 for Windows.
I
COMPUTER SKILLS
 Familiar with personal computers and numerous software programs including: Basic COBOL,
Word 2010, Excel 2010, Windows 98, XP , Vista, Windows 7, Windows 8, Microsoft Office 2010,
and several others.
 Frequent maintenance and upgrading of personal computers.
EMPLOYMENT HISTORY
Members 1st Federal Credit Union, Mechanicsburg, Pennsylvania
August 2009 to Present
Client Technology Technician- Responsible for maintaining and upgrading all of Members 1st
computers and any hardware and software on the computer while assisting fellow associates with all
their technology needs. Also I handle various IT projects assigned to me by my direct supervisor and
I am the head of other technology related matters in the IT field.
Help Desk- In charge of taking incoming calls from Branch personnel and other various Member 1st
Associates who are in need of technical assistance with their computers and various other electronic
devices. Some of the other things I do are Human Resource paperwork, answer numerous kinds of
technical questions via email, redirect submitted tickets or fill out tickets to send to the proper
department so they can accomplish the task requested by the associate.
Telebranch- Responsible for taking incoming calls from Members of the Credit Union concerning
their financial accounts. I have to be able to handle and answer a wide variety of questions as well
as performing various tasks for the Member all in a timely fashion.
PC Geeks, Carlisle, Pennsylvania
January 2002 to February 2008
Owner- Gives private computer lessons, installs and troubleshoots computers, also did
computer repairs and installation of software and hardware.
Tri-County Opportunities Industrialization Centers, Harrisburg, Pennsylvania
December 1999 to August 2008
MIS Aide- In charge of installation and maintenance of computers, keying of various data
needed for the state and the federal government. Creating reports based on this data . Also in
charge of the rebuilding and modification of the Tri-County QIC webpage and the
continuing upkeep of the webpage.
Computer Teacher/Technician- Teach class four days a week, in charge of setting up
computers systems, maintaining and repairing, also troubleshooting and helping co-workers
with computer questions or related problems.
PHEAA, Harrisburg, Pennsylvania ( under contract with Personnel Source)
October 1997 to December 1999
Loan Representative- Help borrowers of student loans, who call in, with their questions and
problems and try to work out a solution to suit them and the Graduate Loan Center.
Electronic Data Systems, Rossmoyne, Pennsylvania (under contract with Manpower)
August 1997 to September 1997
Telemarketer- Sold cellular phones and ATT long distance to business.
Electronics Data Systems, Camp Hill, Pennsylvania (under contract with Alternative Resources Corporation)
June 1996 to August 1997
Tape Operator — Work on the Tape Operations Floor. Responsible for purging and mounting tapes,
pulling scratch, filling ATL'S, cleaning drives and reels, and other related tasks all in a timely fashion.
Work closely with Control Room to achieve customer satisfaction.
OTHER ACTIVITIES
Camp Ockinickon in New Jersey -- 1989 to 1992
Muscular Dystrophy Counselor — Served as a counselor and was solely responsible for the care of an
individual with muscular dystrophy. Participated in team activities and planned daily events.
Cumberland Valley High School - August 1987 to June 1989
High School Football Manager — Responsible for setting up, maintaining and repairing all football
equipment. Supervised the distribution of team uniforms before each game. Performed other
miscellaneous tasks when requested by the coaches.
High School Trainer - Successfully completed the Athletic Training Program. Performed general
first aid on athletes before and after sporting events.
REFERENCES AVAILABLE UPON REQUEST